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Unify Your Business: Epicor E10 & WooCommerce Integration

Achieve Real-time Order, Inventory, and Customer Sync with AI-Powered iPaaS Automation

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The Challenge

The Disconnect: Why Fragmented Epicor E10 & WooCommerce Data Hurts Your Business

Without a seamless integration, your Epicor E10 ERP and WooCommerce storefront operate in silos, creating significant operational bottlenecks, data inconsistencies, and missed opportunities. This disconnect leads to a cascade of problems that hinder growth and customer satisfaction.

  • Manual order entry from WooCommerce into Epicor E10 is slow, error-prone, and resource-intensive.
  • Outdated inventory levels in WooCommerce lead to overselling, backorders, and frustrated customers.
  • Lack of a unified customer view across sales (WooCommerce) and finance (E10) impedes personalized marketing and service.
  • Delayed financial reconciliation for online sales and refunds creates accounting headaches and compliance risks.
  • Inconsistent product data (pricing, descriptions) between systems causes confusion and impacts sales.
Integration Diagram
Solution Illustration
The Solution

The Unified Solution: Epicor E10 & WooCommerce Integration with iPaaS

Our AI-powered iPaaS solution bridges the gap between Epicor E10 and WooCommerce, creating a harmonious ecosystem where data flows freely and intelligently. By orchestrating complex workflows with low-code simplicity, we empower your business to achieve unprecedented efficiency, accuracy, and scalability.

  • Real-time bidirectional data synchronization.
  • Pre-built Epicor E10 and WooCommerce connectors.
  • Visual drag-and-drop workflow builder.
  • AI-assisted data mapping and transformation.
  • Automated error handling and real-time alerts.
Implementation Timeline

Go live with Epicor E10 + WooCommerce in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor E10 and WooCommerce, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor E10 + WooCommerce deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Real-time bidirectional data synchronization.
  • Pre-built Epicor E10 and WooCommerce connectors.
  • Visual drag-and-drop workflow builder.
  • AI-assisted data mapping and transformation.
  • Automated error handling and real-time alerts.
  • Scalable, event-driven architecture.
  • Centralized monitoring and governance.

Technical Integration Details: Connecting Epicor E10 & WooCommerce

Our iPaaS-driven approach ensures a robust, secure, and scalable integration by leveraging the best of both Epicor E10's RESTful APIs and WooCommerce's comprehensive API and webhook capabilities. This section outlines the core technical components and strategies.

Data Flow Steps

**Secure Connection Setup:** Establish authenticated connections to Epicor E10 via OAuth 2.0 or token-based authentication and to WooCommerce using API keys (Consumer Key/Secret) or OAuth 1.0a, all securely stored in the iPaaS vault.

**Event Listener Configuration:** Configure WooCommerce webhooks (`order.created`, `product.updated`, `customer.created`, `refund.created`) to push real-time events to dedicated iPaaS endpoints. For Epicor E10, utilize BAQ events or scheduled queries to detect changes.

**Data Ingestion & Transformation:** The iPaaS receives raw data, applies AI-assisted data mapping, normalization, and transformation rules to align schemas between Epicor E10's complex data model and WooCommerce's simpler structure.

**Business Logic & Orchestration:** Implement conditional logic, routing, and multi-step workflows within the low-code iPaaS designer. This ensures data flows correctly based on your specific business rules (e.g., validate customer credit limit before creating E10 order).

**API Interaction:** The iPaaS invokes target system APIs (e.g., Epicor E10 `SalesOrderSvc/SalesOrders` POST, WooCommerce `products` PUT) with transformed and validated payloads.

**Error Handling & Monitoring:** Implement robust error handling with retries, dead-letter queues, and real-time alerts. Centralized iPaaS dashboards provide end-to-end visibility into integration health and performance.

**Deployment & Governance:** Utilize iPaaS CI/CD pipelines for controlled deployment from Dev to QA to Production, with version control and rollback capabilities.

Data Touchpoints

WooCommerce: Orders, Products, Customers, Refunds, Webhooks
Epicor E10: Sales Orders, Customers, Parts (Products), Invoices (Credit Memos), GL Accounts, Warehouses, BAQ Events

"WooCommerce (Order Created) -> Webhook -> iPaaS (Transform, Validate, Orchestrate) -> Epicor E10 (Create Sales Order) / Epicor E10 (Inventory Update) -> BAQ Event / Scheduled Poll -> iPaaS (Transform, Validate) -> WooCommerce (Update Product Stock). Bidirectional flows for customer and product data."

Pricing

Simple, transparent pricing for Epicor E10 + WooCommerce.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Epicor E10

Integrating Epicor E10 fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities and Intelligent Data Mapping

The success of your integration hinges on accurate and intelligent mapping of core business entities between Epicor E10 and WooCommerce. Our iPaaS solution facilitates this with visual mapping tools and AI assistance.

Order (WooCommerce) ↔ Sales Order (Epicor E10)

Represents a customer's purchase in WooCommerce and its corresponding sales commitment in Epicor E10.

Epicor E10 Fields

OrderNum (Key) OrderDate CustomerPONum ShipToNum OrderQty (Line Item) UnitPrice (Line Item) PartNum (Line Item) OrderDtl Status

WooCommerce Fields

id (Key) status currency total customer_id billing (nested) shipping (nested) line_items (array) shipping_lines (array) tax_lines (array) date_created

Mapping Notes

WooCommerce `id` maps to Epicor E10 `CustomerPONum` or a custom Order Reference field. WooCommerce `line_items` array requires careful iteration and mapping of each item's `sku` to E10 `PartNum`, `quantity` to `OrderQty`, and `price` to `UnitPrice`. Billing/Shipping addresses map to E10 customer/ship-to address fields. E10 `OrderDtl Status` updates can map back to WooCommerce `status`.

Next Steps

See Epicor E10 + WooCommerce integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Automated Order-to-Cash Cycle

Seamlessly transfer new customer orders from WooCommerce to Epicor E10 as sales orders, triggering inventory allocation, fulfillment, and invoicing without manual intervention. This includes creating new customer records in E10 if they don't exist, and linking to existing ones.

Integration Steps:

  1. 0 WooCommerce `order.created` webhook triggers iPaaS.
  2. 1 iPaaS fetches full order details, including customer `billing` and `shipping` information, and `line_items`.
  3. 2 iPaaS checks if `customer_id` exists in Epicor E10. If not, a new E10 `Customer` is created via `/api/v1/Ice.BO.CustomerSvc/Customers`.
  4. 3 iPaaS maps WooCommerce `Order` fields (`id`, `total`, `currency`, `line_items`, `shipping_lines`, `tax_lines`) to Epicor E10 `Sales Order` fields (`OrderNum`, `OrderDate`, `CustomerPONum`, `ShipToNum`, `OrderQty`, `UnitPrice`, `PartNum`).
  5. 4 A new Epicor E10 `Sales Order` is created via `/api/v1/Ice.BO.SalesOrderSvc/SalesOrders`.
  6. 5 Order status updates (e.g., 'processing', 'completed') can be pushed back to WooCommerce from E10 or WMS.

Business Outcome

Reduced order processing time by 80%, minimized data entry errors, accelerated revenue recognition, and enhanced customer satisfaction through faster fulfillment.

Frequency

Real-time, event-driven

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Boost Operational Efficiency
Automate manual data entry between Epicor E10 and WooCommerce, freeing up staff to focus on higher-value tasks and reducing processing times.
Ensure Real-time Data Accuracy
Achieve real-time synchronization of inventory, orders, and customer data, eliminating discrepancies and ensuring a single source of truth.
Prevent Overselling & Stockouts
Keep WooCommerce inventory levels precisely aligned with Epicor E10, ensuring customers see accurate stock and preventing costly fulfillment issues.
Enhance Customer Experience
Provide customers with accurate order statuses, product availability, and faster fulfillment, leading to higher satisfaction and repeat business.
Accelerate Financial Reconciliation
Automate the transfer of sales, payment, and refund data to Epicor E10, streamlining accounting processes and improving financial reporting speed.
Scale with Confidence
Build a scalable integration foundation that supports growing eCommerce volumes and business expansion without compromising performance or stability.
✨

Boost Operational Efficiency

70%+ Reduction in Manual Data Entry

📋 What You Get

Automate manual data entry between Epicor E10 and WooCommerce, freeing up staff to focus on higher-value tasks and reducing processing times.

💼 Business Impact

This benefit directly contributes to 70%+ improvement in Reduction in Manual Data Entry, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with Epicor E10 + WooCommerce in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor E10 and WooCommerce, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor E10 + WooCommerce deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST /api/v1/Ice.BO.SalesOrderSvc/SalesOrders Create new Sales Orders in Epicor E10 from WooCommerce purchases. Supports comprehensive order details including header, lines, and related customer information.
GET, POST, PATCH /api/v1/Ice.BO.CustomerSvc/Customers Retrieve customer information for syncing with WooCommerce, create new customer records, or update existing ones (e.g., address changes).
GET, PATCH /api/v1/Ice.BO.PartSvc/Parts Retrieve product/part details and update inventory levels (`OnHandQty`) or pricing from E10 to WooCommerce. Supports filtering and partial updates.
POST /api/v1/Ice.BO.InvoiceSvc/Invoices Create Credit Memos in Epicor E10 corresponding to WooCommerce refunds. Requires mapping to specific invoice types for credits.
GET /api/v1/Ice.BO.GLAccountSvc/GLAccounts Retrieve General Ledger Account details for financial reporting and reconciliation, ensuring correct postings from eCommerce transactions.

⚡ Transformation Logic

  • **Data Type Conversion:** Convert WooCommerce string `price` to Epicor E10 decimal `UnitPrice`.
  • **Unit of Measure Mapping:** Map WooCommerce's default UOM to Epicor E10's specific `UOM` codes.
  • **Address Harmonization:** Concatenate WooCommerce nested `billing` and `shipping` address fields into E10's single `Address` lines, standardizing format.
  • **ID Generation/Lookup:** For new WooCommerce customers, generate a unique `CustomerID` for E10, or perform a lookup based on `email` for existing ones.
  • **Status Mapping:** Translate WooCommerce `order.status` values (e.g., 'processing', 'completed') to Epicor E10 `OrderDtl Status` or custom status fields.
  • **Tax Calculation Logic:** Replicate or integrate Epicor E10's precise tax calculation logic for WooCommerce orders, ensuring financial consistency.

🛡️ Error Handling

  • Epicor E10 API unavailable: iPaaS retries with exponential backoff.
  • Invalid `PartNum` in WooCommerce order: Order is flagged, customer notified, and order held in iPaaS dead-letter queue.
  • WooCommerce webhook fails to deliver: iPaaS logs failure, WooCommerce retries webhook delivery.
  • Data validation failure (e.g., negative `stock_quantity` from E10): iPaaS prevents update to WooCommerce, alerts administrator.
Pricing

Simple, transparent pricing for Epicor E10 + WooCommerce.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Integration FAQs

▸ What is the best way to integrate Epicor E10 with WooCommerce?
The most robust and scalable approach is to use an iPaaS (Integration Platform as a Service). An iPaaS provides pre-built connectors, visual mapping, AI-driven transformations, and workflow orchestration to facilitate seamless, API-first, and event-driven integration between E10 and WooCommerce.

Inventory Management FAQs

▸ Does this integration support real-time inventory synchronization?
Absolutely. By leveraging Epicor E10's API (specifically `PartSvc/Parts` for `OnHandQty`) and eventing capabilities (like BAQ events) combined with WooCommerce's `products` API, we ensure near real-time inventory updates, preventing overselling and improving customer trust.

Order Management FAQs

▸ How does the integration handle new orders from WooCommerce?
When a new order is placed in WooCommerce, a webhook (`order.created`) instantly triggers an iPaaS workflow. This workflow fetches order details, maps them to Epicor E10's `Sales Order` entity, validates data, and creates a new Sales Order in E10 via `/api/v1/Ice.BO.SalesOrderSvc/SalesOrders`, automating your order-to-cash cycle.

iPaaS Capabilities FAQs

▸ Can I use low-code/no-code tools to manage these integrations?
Yes, our iPaaS platform offers intuitive low-code/no-code interfaces. This empowers business users to design, monitor, and manage complex Epicor E10 and WooCommerce integration workflows using drag-and-drop tools, significantly reducing reliance on IT and accelerating development.

Challenges & Solutions FAQs

▸ What are the common challenges when integrating Epicor E10 with eCommerce and how are they addressed?
Common challenges include complex data mapping due to E10's extensive data model, managing API rate limits for high-volume eCommerce transactions, ensuring real-time data consistency, and handling custom business logic. Our iPaaS addresses these with robust transformation engines, intelligent queuing, AI-assisted mapping, and flexible workflow orchestration.

AI Integration FAQs

▸ How does AI enhance the Epicor E10 and WooCommerce integration?
AI augments the integration by providing intelligent data mapping suggestions, detecting anomalies in data flows (e.g., potential fraud in orders), automating exception handling, and enriching data for better insights. This leads to more reliable, accurate, and intelligent automation across your systems.

Security & Compliance FAQs

▸ How is data security handled during integration?
We employ robust security practices: OAuth 2.0/token-based authentication for E10, secure API keys/OAuth 1.0a for WooCommerce, end-to-end encryption (TLS/SSL) for data in transit, and secure credential management in an iPaaS vault. We adhere to zero-trust principles and relevant compliance standards like PCI DSS and GDPR.

Customization FAQs

▸ What if my Epicor E10 has custom fields or specific business logic?
Our iPaaS is highly flexible. It supports mapping Epicor E10's User Defined Fields (UDFs) and custom tables to WooCommerce meta fields or product attributes. The low-code workflow builder allows you to incorporate your specific business logic and conditional rules, ensuring the integration aligns perfectly with your unique operations.
Next Steps

See Epicor E10 + WooCommerce integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Implementation Timeline

Go live with Epicor E10 + WooCommerce in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor E10 and WooCommerce, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor E10 + WooCommerce deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Epicor E10 + WooCommerce.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Epicor E10 + WooCommerce integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo