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Connect™

Seamless Epicor E10 & WordPress Integration: Power Your Digital Business

Unify ERP precision with CMS flexibility. Automate workflows, synchronize data, and deliver exceptional customer experiences with a modern iPaaS solution.

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The Challenge

The Challenge of Disconnected ERP & Digital Fronts

In today's fast-paced digital economy, relying on manual processes or fragmented point-to-point integrations between your powerful Epicor E10 ERP and your flexible WordPress website (often serving as your e-commerce storefront via WooCommerce) creates critical bottlenecks. These inefficiencies lead to missed opportunities, dissatisfied customers, and significant operational overhead.

  • **Manual Data Entry**: Re-keying orders, customer details, and product information is time-consuming and error-prone.
  • **Stale Inventory Data**: Discrepancies between E10 and WordPress lead to overselling or lost sales due to inaccurate stock levels.
  • **Fragmented Customer View**: Inconsistent customer data across systems hinders personalized experiences and effective marketing.
  • **Delayed Order Fulfillment**: Manual order processing slows down the entire order-to-cash cycle, impacting customer satisfaction.
  • **Lack of Scalability**: Point-to-point integrations are brittle, hard to maintain, and don't scale with business growth.
  • **Reporting Inaccuracies**: Disconnected data makes it challenging to get a single source of truth for business intelligence.
Integration Diagram
Solution Illustration
The Solution

Intelligent Integration: Unifying Epicor E10 & WordPress

Our powerful iPaaS solution bridges the gap between Epicor E10's robust back-office operations and WordPress's dynamic digital presence. By providing intelligent, automated data synchronization and workflow orchestration, we empower your business to operate as a cohesive, efficient, and customer-centric entity.

  • Bi-directional Data Synchronization
  • Real-time Event-Driven Workflows
  • Visual Low-Code/No-Code Designer
  • Pre-built Connectors for Epicor E10 & WordPress/WooCommerce
  • AI-Assisted Mapping & Validation
Implementation Timeline

Go live with Epicor E10 + WordPress in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor E10 and WordPress, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor E10 + WordPress deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Bi-directional Data Synchronization
  • Real-time Event-Driven Workflows
  • Visual Low-Code/No-Code Designer
  • Pre-built Connectors for Epicor E10 & WordPress/WooCommerce
  • AI-Assisted Mapping & Validation
  • Comprehensive Error Handling & Monitoring
  • Scalable & Secure Cloud Architecture

Technical Integration Overview

Our solution establishes a robust, API-driven connection between Epicor E10 and WordPress, orchestrated by an intelligent iPaaS platform. This ensures efficient, secure, and reliable data exchange.

Data Flow Steps

**API Connectivity**: Securely connect to Epicor E10's RESTful APIs and WordPress's REST API (including WooCommerce endpoints).

**Authentication & Authorization**: Implement OAuth 2.0 or token-based authentication with least-privilege access for both systems.

**Data Modeling & Mapping**: Define a canonical data model within the iPaaS and visually map fields between E10's complex schema and WordPress's flexible structure.

**Transformation & Validation**: Apply business logic, data cleansing, and validation rules to ensure data quality before ingestion into either system.

**Workflow Orchestration**: Design multi-step, conditional workflows to manage the sequence and logic of data synchronization and process automation.

**Error Handling & Monitoring**: Implement comprehensive error handling, retry mechanisms, and real-time monitoring to ensure integration reliability.

**Deployment & Management**: Deploy and manage integration flows from development to production environments with version control and automated pipelines.

Data Touchpoints

Epicor E10: Customer, Sales Order, Part, Invoice, GL Account
WordPress: User, Product (WooCommerce), Order (WooCommerce), Form Submissions

"Epicor E10 <-> iPaaS <-> WordPress (WooCommerce). Arrows indicate bi-directional data flow for Customer/Part, and uni-directional for Sales Orders (WP to E10). The iPaaS sits centrally, handling API calls, data transformation, error handling, and orchestration."

Pricing

Simple, transparent pricing for Epicor E10 + WordPress.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Epicor E10

Integrating Epicor E10 fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & Intelligent Mapping

Our integration focuses on harmonizing core business entities between Epicor E10 and WordPress, ensuring data consistency and enabling seamless operations. AI-assisted mapping simplifies this complex process.

Customer

The central entity representing an individual or organization interacting with your business.

Epicor E10 Fields

{ "field": "CustomerID", "type": "string", "description": "Unique identifier for the customer in E10." } { "field": "Name", "type": "string", "description": "Customer's official name." } { "field": "Address", "type": "object", "description": "Billing and shipping address details." } { "field": "ContactName", "type": "string", "description": "Primary contact person's name." } { "field": "TermsCode", "type": "string", "description": "Payment terms for the customer." } { "field": "CreditLimit", "type": "decimal", "description": "Assigned credit limit." }

WordPress Fields

{ "field": "ID", "type": "integer", "description": "WordPress User ID." } { "field": "user_email", "type": "string", "description": "User's email address." } { "field": "first_name", "type": "string", "description": "User's first name." } { "field": "last_name", "type": "string", "description": "User's last name." } { "field": "billing_address", "type": "object", "description": "WooCommerce billing address." } { "field": "shipping_address", "type": "object", "description": "WooCommerce shipping address." }

Mapping Notes

E10's CustomerID can be stored as WordPress user meta. WordPress 'first_name' and 'last_name' map to parts of E10's 'ContactName' or custom fields. Address fields require careful standardization.

Next Steps

See Epicor E10 + WordPress integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

E-commerce Order-to-Cash Automation

Streamline your online sales process by automatically converting orders placed on your WordPress/WooCommerce store into sales orders within Epicor E10, triggering fulfillment and invoicing.

Integration Steps:

  1. 0 Customer places an order on WordPress/WooCommerce.
  2. 1 WooCommerce webhook triggers an iPaaS workflow.
  3. 2 iPaaS retrieves order details, validates customer and product data.
  4. 3 iPaaS creates a new Sales Order in Epicor E10 via its API.
  5. 4 E10 processes the order, decrementing inventory and initiating fulfillment.
  6. 5 Order status updates (optional) are pushed back to WordPress from E10.

Business Outcome

Accelerated order processing, reduced manual errors, improved cash flow, enhanced customer satisfaction.

Frequency

Near real-time (event-driven)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Boost Operational Efficiency
Automate repetitive tasks like order entry and inventory updates, freeing up your team to focus on strategic initiatives and customer engagement.
Ensure Data Accuracy
Eliminate manual errors and data discrepancies, ensuring consistent, reliable information across Epicor E10 and WordPress for better decision-making.
Accelerate Order Fulfillment
Seamlessly transfer sales orders from your WordPress/WooCommerce site to E10 for rapid processing, improving customer satisfaction and cash flow.
Gain Real-time Visibility
Access up-to-date inventory levels, customer profiles, and order statuses across both systems, enabling proactive management and informed decisions.
Enhance Customer Experience
Provide accurate product information, prevent overselling, and offer personalized interactions through a unified view of your customers.
Achieve Scalability & Agility
Build a future-proof integration architecture that scales with your business growth and adapts quickly to new market demands without complex coding.
✨

Boost Operational Efficiency

30-40% Reduction in Manual Data Entry

📋 What You Get

Automate repetitive tasks like order entry and inventory updates, freeing up your team to focus on strategic initiatives and customer engagement.

💼 Business Impact

This benefit directly contributes to 30-40% improvement in Reduction in Manual Data Entry, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with Epicor E10 + WordPress in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor E10 and WordPress, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor E10 + WordPress deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST /api/v1/Ice.BO.SalesOrderSvc/SalesOrders Creates a new Sales Order in Epicor E10. Commonly used in CRM-to-ERP integrations to convert opportunities into orders, or e-commerce platforms pushing new customer purchases. Requires detailed header and line item data.
GET/POST/PATCH /api/v1/Ice.BO.CustomerSvc/Customers Retrieves, creates, or updates customer information. Essential for syncing customer master data with CRM, marketing platforms, or customer service portals.
GET/PATCH /api/v1/Ice.BO.PartSvc/Parts Retrieves and updates an existing Part (Product) record in Epicor E10. Crucial for syncing product data, pricing, inventory levels from PLM, PIM, or WMS systems. Supports partial updates for specific fields like 'OnHandQty' or 'UnitPrice'.
GET /api/v1/Ice.BO.GLAccountSvc/GLAccounts Retrieves General Ledger Account details. Used for financial reporting integrations, ensuring consistent chart of accounts across E10 and external financial analysis tools or consolidation systems.

⚡ Transformation Logic

  • Map WooCommerce 'Product ID' or 'SKU' to E10 'PartNum' for line items.
  • Standardize address fields from WordPress user profiles/orders for E10 'Customer' and 'ShipToNum'.
  • Convert WordPress 'Order Status' (e.g., 'processing', 'completed') to appropriate E10 'Sales Order' status codes.
  • Apply E10 pricing rules and tax calculations if WordPress does not provide the final figures, or ensure consistency.
  • Consolidate 'First Name' and 'Last Name' from WordPress into E10 'ContactName' or other relevant fields.
  • Handle currency conversions if both systems operate in different currencies.

🛡️ Error Handling

  • **Epicor E10 API Unavailability**: The iPaaS detects the outage, retries calls with exponential backoff, and alerts administrators. Data is queued for processing once E10 is back online.
  • **Invalid 'PartNum' in WordPress Order**: If a product ID from WordPress doesn't map to a valid E10 'PartNum', the order is routed to a dead-letter queue for manual correction or enrichment.
  • **WordPress Webhook Failure**: The iPaaS monitors incoming webhooks and has mechanisms to detect and re-process missed events, ensuring no order data is lost.
  • **Customer De-duplication Conflict**: If a new WordPress user has an email matching an existing E10 customer but different details, an alert is triggered, or an automated merge/update is performed based on configured rules.
  • **API Rate Limit Exceeded**: The iPaaS automatically pauses sending requests, implements a backoff period, and then retries, preventing API throttling and system overload.
Pricing

Simple, transparent pricing for Epicor E10 + WordPress.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Integration FAQs

▸ What is the best way to integrate Epicor E10 with WordPress?
The most robust, scalable, and secure approach is to use an iPaaS (Integration Platform as a Service). An iPaaS provides pre-built connectors, visual mapping, workflow orchestration, and monitoring tools to facilitate seamless, API-first, and event-driven integration between E10 and WordPress (including WooCommerce). This avoids brittle point-to-point connections.

E-commerce FAQs

▸ Does this integration support WooCommerce for e-commerce operations?
Absolutely. This solution is specifically designed to handle common e-commerce workflows, including the synchronization of products, real-time inventory levels, sales orders (from WordPress to E10), and customer data between Epicor E10 and WordPress-based WooCommerce stores, ensuring your online store is always in sync with your ERP.

Performance & Data Sync FAQs

▸ How does the integration handle real-time inventory updates?
Real-time inventory synchronization is achieved by leveraging Epicor E10's eventing capabilities. When 'OnHandQty' changes in E10 (e.g., due to an order, receipt, or adjustment), a custom E10 event (e.g., BAQ publishing to an event bus or a webhook) triggers an iPaaS flow to instantly update the 'Stock Quantity' for the corresponding product in WordPress/WooCommerce via its API.

Customization & Development FAQs

▸ Can I use low-code/no-code tools to customize the integration workflows?
Yes, our iPaaS platform is built on low-code/no-code principles. This empowers business users and citizen integrators to visually design, customize, and manage complex E10-WordPress workflows using intuitive drag-and-drop interfaces. You can easily add custom steps, conditional logic, and integrate external services without writing extensive code, significantly reducing IT dependency and accelerating development cycles.

Data Entities FAQs

▸ What common data is synchronized between Epicor E10 and WordPress?
Key data entities synchronized include Customer/User profiles (bi-directional), Sales Orders (uni-directional from WordPress to E10), and Part/Product information (including inventory levels, pricing, descriptions) from E10 to WordPress. Other data like invoices, shipment status, or lead data from WordPress forms can also be integrated based on specific business needs.

Security & Compliance FAQs

▸ How do you ensure data security during the integration process?
We employ robust security measures following zero-trust principles: OAuth 2.0/token-based authentication, end-to-end encryption (TLS/SSL) for data in transit and at rest, centralized secure credential management, least-privilege access for integration accounts, and comprehensive audit logging. All practices adhere to relevant data privacy regulations like GDPR and CCPA.

AI Enhancements FAQs

▸ What are the benefits of using AI in this integration?
AI significantly enhances the integration by providing intelligent data validation, suggesting optimal field mappings, automating anomaly detection in data flows, and assisting with error resolution. This leads to more reliable, accurate, and intelligent automation, faster development cycles, and proactive identification of potential issues, ultimately reducing manual effort and improving data quality.

Error Handling FAQs

▸ What happens if there's an error during data transfer between E10 and WordPress?
Our integration solution includes comprehensive error handling with several layers of protection. This involves retry policies with exponential backoff for transient issues, dead-letter queues for persistent failures, and automated alerting systems that notify relevant teams. This ensures critical data is never lost and issues are quickly identified and resolved, often with AI-assisted remediation suggestions.
Next Steps

See Epicor E10 + WordPress integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Implementation Timeline

Go live with Epicor E10 + WordPress in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor E10 and WordPress, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor E10 + WordPress deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Epicor E10 + WordPress.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Epicor E10 + WordPress integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo