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Unify Epicor E9 ERP & Amazon Seller Central: Master Your eCommerce Journey

Automate orders, synchronize inventory, streamline financials, and optimize product listings with a powerful, AI-driven integration platform.

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The Challenge

The Disconnected Reality of Epicor E9 & Amazon Seller Central

Managing a thriving Amazon business while relying on Epicor E9 for core accounting and ERP functions often leads to a fractured operational landscape. Manual data entry, delayed updates, and siloed information create significant bottlenecks, hinder growth, and introduce costly errors.

  • Manual Order Processing: Copying orders from Amazon Seller Central into Epicor E9 is time-consuming, prone to typos, and delays fulfillment.
  • Inaccurate Inventory Levels: Discrepancies between Epicor E9's stock and Amazon's listings lead to overselling, stockouts, lost sales, and poor customer experiences.
  • Complex Financial Reconciliation: Manually parsing Amazon settlement reports and posting transactions to Epicor E9 for sales, fees, and refunds is a labor-intensive, error-prone nightmare.
  • Outdated Product Information: Keeping product listings, pricing, and descriptions consistent and up-to-date across Epicor E9 and Amazon Seller Central requires constant, manual effort.
  • Delayed Shipping Updates: Manual tracking and status updates from fulfillment to Amazon impact seller performance metrics and customer satisfaction.
Integration Diagram
Solution Illustration
The Solution

The Unified Solution: Epicor E9 & Amazon Seller Central Integration

Our AI-powered iPaaS solution provides a robust, bi-directional bridge between Epicor E9 and Amazon Seller Central, transforming your eCommerce operations. By automating critical workflows, we eliminate manual data entry, ensure real-time data consistency, and empower your business to scale efficiently.

  • Real-time Order & Shipment Synchronization
  • Bi-directional Inventory Management
  • Automated Product Catalog Updates
  • Intelligent Financial Reconciliation
  • AI-Augmented Price Optimization
Implementation Timeline

Go live with Epicor E9 & Amazon Seller + Central | Streamline eCommerce ERP in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor E9 & Amazon Seller and Central | Streamline eCommerce ERP, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor E9 & Amazon Seller + Central | Streamline eCommerce ERP deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Real-time Order & Shipment Synchronization
  • Bi-directional Inventory Management
  • Automated Product Catalog Updates
  • Intelligent Financial Reconciliation
  • AI-Augmented Price Optimization

Deep Dive: Integration Architecture & Data Flow Between Epicor E9 & Amazon Seller Central

This integration leverages a modern iPaaS as the central orchestration layer, facilitating secure, scalable, and real-time data exchange. It combines Epicor E9's robust ERP capabilities with Amazon Seller Central's dynamic marketplace functionalities.

Data Flow Steps

Establish Connectivity: Securely connect to Epicor E9 via its Service Connect, REST APIs, or direct database access (for specific versions) and to Amazon Seller Central using the OAuth 2.0-based Selling Partner API (SP-API).

Configure Core Workflows: Set up essential event-driven workflows for order synchronization, inventory updates, and product catalog management.

Define Data Mappings & Transformations: Utilize the iPaaS's visual mapping canvas to precisely align data fields between Epicor E9 (e.g., Sales Order, Item Master) and Amazon Seller Central (e.g., Order, Product, InventoryItem). Implement business logic for data enrichment and validation.

Implement Financial Reconciliation: Automate the retrieval and parsing of Amazon Settlement Reports, mapping transaction types to Epicor E9's General Ledger accounts for automated journal entry creation.

Deploy & Monitor: Deploy integrations to production environments using structured pipelines and continuously monitor performance, error rates, and data consistency via iPaaS dashboards and alerts.

Data Touchpoints

Epicor E9: Sales Orders, Purchase Orders, Item Master, Inventory Levels, General Ledger, Customer Master, Shipments.
Amazon Seller Central: Orders, OrderItems, Products, Listings, InventoryItems (FBA/FBM), Shipments, SettlementReports, PaymentTransactions, Returns, FulfillmentInboundShipments.

"A typical flow involves Amazon Seller Central (via SP-API webhooks) triggering the iPaaS for new orders. The iPaaS pulls order details, transforms them, and pushes them to Epicor E9 (Sales Order API). Epicor E9 then triggers inventory updates back to the iPaaS, which pushes them to Amazon (Feeds API). Separately, Epicor E9 product master data flows to the iPaaS, which transforms and pushes it as product listings to Amazon. Financial settlement reports are pulled from Amazon by the iPaaS, parsed, and posted as GL entries in Epicor E9."

Pricing

Simple, transparent pricing for Epicor E9 & Amazon Seller + Central | Streamline eCommerce ERP.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Epicor E9 & Amazon Seller

Integrating Epicor E9 & Amazon Seller fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Core Entities & Intelligent Data Mapping for Epicor E9 & Amazon Seller Central

Effective integration hinges on precise mapping and transformation of core business entities. Our iPaaS provides visual tools, often augmented by AI, to ensure data integrity and consistency between Epicor E9's structured schema and Amazon's dynamic data model.

Order

Represents a customer purchase on Amazon, requiring creation as a Sales Order in Epicor E9.

Epicor E9 & Amazon Seller Fields

[field, OrderNum],[description, Unique Sales Order ID in Epicor E9] [field, OrderDate],[description, Date of order creation] [field, CustomerNum],[description, Mapped customer ID in Epicor E9] [field, ShipToNum],[description, Mapped shipping address ID] [field, PONum],[description, Customer PO Number (if business order)] [field, OrderTotal],[description, Total order amount] [field, OrderStatus],[description, Current status (e.g., Open, Shipped)]

Central | Streamline eCommerce ERP Fields

[field, AmazonOrderId],[description, Unique Amazon Order ID] [field, PurchaseDate],[description, Date of purchase] [field, OrderStatus],[description, Amazon's order status (e.g., Unshipped, Shipped)] [field, BuyerInfo],[description, Buyer name, (anonymized) email] [field, ShippingAddress],[description, Full shipping address details] [field, OrderTotal],[description, Total amount paid by buyer] [field, FulfillmentChannel],[description, FBA or FBM] [field, IsBusinessOrder],[description, Indicates a business order]

Mapping Notes

AmazonOrderId is typically mapped to a custom field or the Customer PO field in Epicor E9 for traceability. BuyerInfo requires careful handling due to Amazon's PII restrictions. ShippingAddress needs to be parsed and mapped to Epicor's ShipTo fields. OrderStatus mapping needs to cover both Amazon and Epicor's lifecycle statuses.

Next Steps

See Epicor E9 & Amazon Seller + Central | Streamline eCommerce ERP integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Real-time Order Synchronization & Fulfillment Automation

Automatically capture new orders from Amazon Seller Central, validate against Epicor E9 stock, and trigger fulfillment workflows, with shipping updates pushed back to Amazon.

Integration Steps:

  1. 0 New order placed on Amazon Seller Central.
  2. 1 Amazon SP-API webhook triggers iPaaS workflow.
  3. 2 iPaaS extracts `Order` and `OrderItem` details.
  4. 3 Data validated against Epicor E9 business rules (e.g., inventory check).
  5. 4 Transformed order pushed to Epicor E9 as a Sales Order.
  6. 5 Epicor E9 (or integrated WMS) processes fulfillment.
  7. 6 Shipping updates (tracking, carrier) from Epicor E9 pushed to Amazon Seller Central via feeds.

Business Outcome

Accelerated order fulfillment, reduced manual data entry errors, improved customer satisfaction through timely updates, and accurate sales reporting in Epicor E9.

Frequency

Real-time (event-driven)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Real-time Operational Visibility
Gain a unified, real-time view of orders, inventory, sales, and financial data across Amazon Seller Central and Epicor E9, enabling faster, more informed decision-making.
Accelerated Order-to-Cash Cycle
Automate order capture, fulfillment triggers, and shipment updates, significantly reducing manual processing time and accelerating revenue recognition.
Eliminate Inventory Discrepancies
Achieve accurate, bi-directional inventory synchronization between Epicor E9 and Amazon (FBA/FBM), preventing overselling and ensuring stock availability.
Streamlined Financial Reconciliation
Automate the parsing and posting of Amazon settlement reports to Epicor E9's General Ledger, saving hours of manual accounting work and reducing errors.
Enhanced Customer Satisfaction
Faster fulfillment, accurate orders, and timely shipping updates lead to a superior customer experience and improved seller performance metrics.
Scalable for Growth & Peak Seasons
The robust, cloud-native iPaaS architecture ensures your integrations can handle increasing order volumes during peak sales events like Prime Day or Black Friday without disruption.
Reduced Operational Costs
Minimize manual labor, reduce error-related chargebacks, and optimize resource allocation by automating repetitive tasks across your Epicor E9 and Amazon operations.
✨

Real-time Operational Visibility

30% Improvement in data accuracy

📋 What You Get

Gain a unified, real-time view of orders, inventory, sales, and financial data across Amazon Seller Central and Epicor E9, enabling faster, more informed decision-making.

💼 Business Impact

This benefit directly contributes to 30% improvement in Improvement in data accuracy, enabling your team to focus on high-value strategic initiatives.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST, GET, PUT /api/v1/SalesOrders Create, retrieve, and update sales orders in Epicor E9, crucial for Amazon order fulfillment.
GET, PUT /api/v1/Parts Retrieve product master data and update inventory levels for Epicor E9 parts.
POST /api/v1/GLJournalEntries Create general ledger journal entries for automated financial reconciliation of Amazon settlements.
POST, GET /api/v1/Customers Create and retrieve customer records, potentially for Amazon buyers (limited PII).
POST, GET /api/v1/Shipments Record shipment details and tracking information once orders are fulfilled.

⚡ Transformation Logic

  • Epicor E9 `PartNum` to Amazon `SellerSKU` (bi-directional mapping).
  • Consolidation of Amazon `OrderTotal` components (price, shipping, tax, promo) into Epicor E9 `Sales Order` pricing.
  • Conversion of Amazon `ShippingAddress` to Epicor E9 `ShipTo` record format.
  • Categorization of Amazon `PaymentTransaction` types (e.g., `Principal`, `Commission`, `FBAFee`) to specific Epicor E9 `GL Accounts`.
  • Calculation of `AvailableQty` for Amazon from Epicor E9 `OnHandQty` minus `AllocatedQty` and safety stock.
  • Standardization of date and time formats across both systems.

🛡️ Error Handling

  • Amazon SP-API rate limits exceeded during peak sales.
  • Invalid `SellerSKU` in Amazon order, preventing Epicor E9 `Sales Order` creation.
  • Network connectivity issues between iPaaS and Epicor E9/Amazon.
  • Amazon `SettlementReport` containing new, unmapped `PaymentTransaction` types.
  • Data validation failures due to incorrect or missing data from either system.
  • Concurrency issues during simultaneous inventory updates from multiple channels.
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General FAQs

▸ What is the primary benefit of integrating Amazon Seller Central with an iPaaS platform?
The primary benefit is achieving seamless, real-time data synchronization and automated workflows across your entire enterprise ecosystem. An iPaaS eliminates data silos between Seller Central, your Epicor E9 ERP, and accounting systems, leading to increased operational efficiency, reduced manual effort, and improved data accuracy.

Technical FAQs

▸ How does an API-first approach benefit Epicor E9 and Amazon Seller Central integrations?
An API-first approach leverages Amazon's robust Selling Partner API (SP-API) and Epicor E9's native APIs to create highly reliable, scalable, and secure integrations. It allows for precise control over data exchange, supports event-driven architectures, and enables the creation of reusable integration components, ensuring future compatibility and easier maintenance.

iPaaS Capabilities FAQs

▸ Can low-code/no-code tools be used for Epicor E9 and Amazon Seller Central integrations?
Absolutely. Modern iPaaS platforms offer low-code/no-code workflow builders that allow business analysts and power users to design, deploy, and manage Epicor E9 and Amazon Seller Central integrations without extensive coding knowledge. This democratizes integration, accelerates deployment, and reduces reliance on IT resources.

AI FAQs

▸ How can AI enhance my Epicor E9 and Amazon Seller Central integration workflows?
AI can augment your integrations by providing capabilities like automated data validation, anomaly detection in orders or inventory, intelligent mapping suggestions between Epicor E9 and Amazon fields, predictive analytics for pricing, and even autonomous exception handling, leading to higher data quality and proactive operational management.

Challenges FAQs

▸ What are the common challenges when integrating Amazon Seller Central with Epicor E9?
Common challenges include mapping complex Amazon-specific data models (e.g., order items with promotions, various fee types in settlement reports) to Epicor E9 schemas, managing bi-directional inventory synchronization, handling Amazon's API rate limits, and ensuring real-time updates across disparate systems without data loss. Our iPaaS is designed to specifically address these.

Data Consistency FAQs

▸ How do I ensure data consistency between Amazon Seller Central and Epicor E9 inventory?
Implement a bi-directional, event-driven inventory synchronization workflow. Use Amazon SP-API webhooks to detect Amazon-side stock changes and push updates from your Epicor E9 to Seller Central via feeds. Leverage an iPaaS to manage real-time updates, reconcile discrepancies, and handle potential conflicts or race conditions, ensuring Epicor E9 remains the single source of truth for inventory.

Financial FAQs

▸ What's the best way to handle Amazon's settlement reports for Epicor E9 accounting reconciliation?
Automate the download and parsing of settlement reports using the SP-API `Reports API` via your iPaaS. The iPaaS should extract individual transaction types (sales, fees, refunds) and map them to appropriate general ledger accounts in Epicor E9, automating journal entries and flagging any unmatched items for review, potentially with AI assistance, significantly speeding up your financial close.

Fulfillment FAQs

▸ Can I integrate Amazon FBA (Fulfillment by Amazon) workflows with my Epicor E9?
Yes, absolutely. Our modern iPaaS solution can integrate FBA processes such as inbound shipment creation from your Epicor E9 (e.g., creating `FulfillmentInboundShipment` from an Epicor E9 `Transfer Order`), tracking FBA inventory within Amazon's fulfillment network, and FBA order fulfillment updates back to Epicor E9. This allows for a unified view of inventory and order status, regardless of the fulfillment channel.
Pricing

Simple, transparent pricing for Epicor E9 & Amazon Seller + Central | Streamline eCommerce ERP.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Epicor E9 & Amazon Seller + Central | Streamline eCommerce ERP integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo