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Seamless Epicor E9 & BNG Integration: Drive Real-time Business Agility

Connect your core ERP with specialized operations for automated workflows, unified data, and intelligent insights, powered by an AI-driven iPaaS.

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The Challenge

The Challenge of Disconnected Epicor E9 and BNG Systems

Operating Epicor E9 and BNG in silos creates significant operational hurdles, leading to inefficiencies, data inconsistencies, and delayed business insights. Manual processes hinder agility and increase the risk of errors across critical business functions.

  • Manual data entry between Epicor E9 and BNG leads to errors and delays.
  • Lack of real-time visibility into financial and operational data.
  • Inconsistent customer, product, and inventory data across systems.
  • Slow financial close processes due to fragmented data sources.
  • Limited scalability for growing transaction volumes.
  • Difficulty in generating comprehensive reports for strategic decision-making.
Integration Diagram
Solution Illustration
The Solution

Intelligent Integration for Epicor E9 and BNG

Our AI-powered iPaaS provides a comprehensive solution to seamlessly connect Epicor E9 and BNG. It enables automated, real-time data flow, transforming your operations from reactive to proactive, ensuring data accuracy, and accelerating critical business processes.

  • Pre-built Connectors for Epicor E9 and BNG
  • Visual Low-Code/No-Code Workflow Designer
  • Real-time Event-Driven Data Synchronization
  • AI-Assisted Data Mapping & Transformation
  • Robust Error Handling & Anomaly Detection
Implementation Timeline

Go live with Epicor E9 + BNG in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor E9 and BNG, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor E9 + BNG deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Pre-built Connectors for Epicor E9 and BNG
  • Visual Low-Code/No-Code Workflow Designer
  • Real-time Event-Driven Data Synchronization
  • AI-Assisted Data Mapping & Transformation
  • Robust Error Handling & Anomaly Detection
  • Centralized Monitoring & Governance
  • Scalable Cloud-Native Architecture

Technical Integration Details: Connecting Epicor E9 and BNG

Our iPaaS provides the robust framework for connecting Epicor E9 and BNG, facilitating secure, scalable, and intelligent data exchange. It abstracts the complexity of disparate APIs, offering a unified platform for building and managing all integration flows.

Data Flow Steps

**Connect to Epicor E9 & BNG:** Establish secure connections using pre-built connectors that handle authentication (OAuth 2.0, API Keys) and API interactions for both systems.

**Define Event Triggers:** Configure webhooks (if supported by BNG/Epicor E9) or intelligent polling mechanisms within the iPaaS to detect data changes in real-time.

**Design Workflows:** Visually model multi-step integration flows using drag-and-drop tools, defining the sequence of operations (e.g., 'New Sales Order in BNG' -> 'Create Customer in Epicor E9' -> 'Create Sales Order in Epicor E9').

**Map & Transform Data:** Utilize the visual data mapper with AI assistance to transform data structures between BNG's schema and Epicor E9's requirements, including complex business logic and data validation.

**Implement Error Handling & Retries:** Configure automated retry mechanisms with exponential backoff for transient failures and dead-letter queues (DLQs) for persistent errors, ensuring message durability.

**Deploy & Monitor:** Deploy integrations across Dev, QA, and Production environments with version control. Monitor real-time dashboards for performance, errors, and data flow health, with proactive alerting.

Data Touchpoints

BNG: Customer, Product, Sales Order, Invoice, Payment, Inventory Item, Vendor, Purchase Order, General Ledger Entry, Employee
Epicor E9: Customer, Part (Product), Sales Order, AR Invoice, Cash Receipt (Payment), Part Master (Inventory Item), Supplier (Vendor), Purchase Order, Journal Entry (General Ledger Entry), Employee

"A central iPaaS platform acts as the integration hub. Data flows from BNG (e.g., Sales Orders, Customer updates, Inventory changes) to the iPaaS via webhooks or API calls. The iPaaS performs data transformation, validation, and enrichment, then pushes the harmonized data into Epicor E9 (e.g., Sales Order creation, Customer updates, GL entries) via Epicor E9's APIs. Bidirectional flows are supported for master data synchronization or status updates back to BNG."

Pricing

Simple, transparent pricing for Epicor E9 + BNG.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Epicor E9

Integrating Epicor E9 fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & Data Mapping: Epicor E9 and BNG

Understanding how core business entities map between Epicor E9 and BNG is fundamental to a successful integration. Our iPaaS provides a visual, AI-assisted mapping canvas to streamline this complex process.

Customer

Represents an individual or organization that purchases goods or services. Critical for CRM, sales, and financial modules.

Epicor E9 Fields

CustNum (Epicor E9 ID) CustID (User-defined ID) Name Address1 City State Zip PhoneNum EmailAddress CreditLimit TermsCode TaxExempt

BNG Fields

CustomerID (BNG internal ID) ExternalID (e.g., CRM ID) CompanyName FirstName LastName Email BillingAddress ShippingAddress Phone Status CreditLimit TaxExemptStatus

Mapping Notes

Requires careful ID mapping (e.g., BNG's ExternalID to Epicor E9's CustID, or a custom field). Deduplication logic is crucial. Epicor E9's 'TermsCode' needs to be mapped from BNG's payment terms.

Next Steps

See Epicor E9 + BNG integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Order-to-Cash Automation: eCommerce to Epicor E9 via BNG

Streamline sales order processing from an eCommerce platform (managed by BNG) directly into Epicor E9, including inventory updates, invoicing, and payment reconciliation.

Integration Steps:

  1. 0 Customer places order on eCommerce (captured by BNG).
  2. 1 BNG sends new Sales Order to iPaaS (webhook).
  3. 2 iPaaS maps BNG Sales Order to Epicor E9 Sales Order schema.
  4. 3 iPaaS creates/updates Customer and Product records in Epicor E9 if needed.
  5. 4 Sales Order created in Epicor E9, inventory reserved.
  6. 5 Shipment details from Epicor E9/WMS update BNG.
  7. 6 Invoice generated in Epicor E9, payment details from BNG synced for reconciliation.

Business Outcome

Reduced order processing time, accurate inventory, faster revenue recognition, improved cash flow, enhanced customer satisfaction.

Frequency

Real-time, event-driven

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Accelerate Financial Close
Automate GL entries, invoice processing, and payment reconciliation between BNG and Epicor E9, reducing manual effort by up to 70% and accelerating your financial close cycles.
Ensure Data Accuracy & Consistency
Achieve a unified view of customer, product, and inventory data across Epicor E9 and BNG with real-time, bidirectional synchronization, eliminating discrepancies and improving reporting reliability.
Boost Operational Efficiency
Automate end-to-end workflows like Order-to-Cash and Procure-to-Pay, minimizing manual touchpoints and improving processing speed by up to 80%.
Improve Customer Experience
Provide real-time inventory availability, faster order fulfillment, and consistent customer information by syncing BNG with Epicor E9, leading to higher satisfaction.
Reduce Operational Costs
Minimize errors, eliminate redundant data entry, and optimize resource allocation, leading to significant cost savings across your business operations.
Gain Real-time Business Insights
Access up-to-date, consolidated data from BNG and Epicor E9 for accurate dashboards and reports, enabling faster, data-driven decision-making.
✨

Accelerate Financial Close

70% Reduction in manual effort

📋 What You Get

Automate GL entries, invoice processing, and payment reconciliation between BNG and Epicor E9, reducing manual effort by up to 70% and accelerating your financial close cycles.

💼 Business Impact

This benefit directly contributes to 70% improvement in Reduction in manual effort, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with Epicor E9 + BNG in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor E9 and BNG, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor E9 + BNG deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
GET, POST, PUT /api/v1/Customers Manage customer master data in Epicor E9.
GET, POST, PUT /api/v1/Parts Synchronize product/part catalog information and attributes.
GET, POST, PUT /api/v1/SalesOrders Create sales orders, retrieve status, and update details.
GET, POST /api/v1/Invoices Generate and retrieve invoices, post payments.
POST /api/v1/GLJournals Post general ledger journal entries for financial reporting.
GET, PUT /api/v1/Inventory Update and retrieve real-time inventory levels.
GET, POST, PUT /api/v1/Suppliers Manage vendor/supplier master data.

⚡ Transformation Logic

  • **Data Type Conversion:** Convert strings to integers, dates to specific formats (e.g., YYYY-MM-DD).
  • **Field Concatenation/Splitting:** Combine First Name and Last Name, split addresses.
  • **Lookup & Enrichment:** Map BNG 'PaymentMethod' to Epicor E9 'CashRecptType' using a lookup table. Enrich customer data with credit scores from an external service.
  • **Conditional Logic:** Apply different tax rates based on customer location or product type.
  • **Default Values:** Assign default values for non-mandatory fields if not provided by source.
  • **Value Mapping:** Transform 'Active' status (boolean) to 'A' or 'I' (string) for Epicor E9.
  • **AI-Generated Rules:** AI can suggest transformation rules based on data patterns and common ERP integration practices.

🛡️ Error Handling

  • **API Rate Limit Exceeded:** iPaaS queues requests, retries with backoff.
  • **Invalid Data Format:** Data fails Epicor E9/BNG schema validation, routed to DLQ.
  • **Missing Mandatory Field:** Transformation logic fails to provide a required value, triggers alert.
  • **Network Connectivity Issue:** Automatic retries for transient network faults.
  • **Duplicate Record Creation:** Idempotency ensures duplicate requests don't create duplicate records.
  • **Business Logic Violation:** Data fails a custom business rule (e.g., 'Credit Limit Exceeded'), triggers specific workflow for approval.
Pricing

Simple, transparent pricing for Epicor E9 + BNG.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Integration FAQs

▸ What is the best way to integrate Epicor E9 with BNG?
The most effective approach is to use a modern iPaaS platform. This allows for API-first, event-driven integration, syncing entities like orders, inventory, product data, and customer information in real-time between Epicor E9 and BNG. It moves beyond fragile point-to-point connections, offering scalability, robust error handling, and low-code workflow design for seamless operations.

Financial FAQs

▸ Can Epicor E9 integrations support high-volume payment processing from BNG?
Absolutely. By integrating BNG with payment gateways via an iPaaS, you can handle high transaction volumes securely. The iPaaS orchestrates payment capture, applies payments to Epicor E9 invoices, automates reconciliation, and can trigger fraud detection. This ensures financial accuracy and accelerates your financial close processes.

iPaaS Capabilities FAQs

▸ How do low-code/no-code tools enhance Epicor E9 and BNG automation?
Low-code/no-code tools within an iPaaS empower business users, not just developers, to design and deploy Epicor E9 and BNG-centric workflows. This democratizes automation, allowing teams to quickly build integrations for tasks like customer onboarding, report generation, or data validation, significantly reducing IT backlog and speeding up process improvements.

AI Features FAQs

▸ What kind of AI capabilities can I add to my Epicor E9 and BNG integrations?
AI can augment Epicor E9 and BNG integrations in powerful ways. This includes AI-driven data validation for incoming orders, anomaly detection for financial transactions, intelligent document processing for invoices, and predictive insights for inventory or sales forecasting. AI within the iPaaS can also suggest data mappings and automate exception handling, making your Epicor E9 and BNG workflows smarter and more resilient.

Data Management FAQs

▸ How do I ensure data consistency between Epicor E9, BNG, and other systems?
Data consistency is achieved through a centralized iPaaS that performs data harmonization and transformation. It maps disparate schemas, applies business rules, and validates data before it enters or leaves Epicor E9 or BNG, ensuring that entities like Customer, Product, and Order are always synchronized and accurate across all connected applications.

Challenges & Solutions FAQs

▸ What are the common challenges when integrating Epicor E9 with BNG?
Common challenges include dealing with Epicor E9's specific data models and potential API limitations, managing API rate limits for both systems, ensuring data consistency across multiple systems, handling complex business logic, and maintaining integrations as systems evolve. A robust iPaaS addresses these by providing flexible mapping, error handling, governance, and scalable architecture.

Technical FAQs

▸ Does Epicor E9 support event-driven architecture for real-time updates?
While Epicor E9's native eventing capabilities may vary by version, a modern iPaaS can enable event-driven architecture. It can use webhooks (if Epicor E9 supports them), change data capture (CDC), or intelligent polling to detect changes in Epicor E9 and trigger downstream processes in BNG or other systems in real-time, making your integrations highly responsive.

Error Handling FAQs

▸ How do I handle errors and exceptions in Epicor E9 and BNG integration workflows?
Effective error handling involves automatic retries for transient issues, routing failed messages to a dead-letter queue (DLQ) for manual review, and configuring alerts for critical failures. An iPaaS should also allow for custom error logic, such as notifying specific teams or triggering alternative workflows, and AI can assist in predicting and resolving common errors.
Next Steps

See Epicor E9 + BNG integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Implementation Timeline

Go live with Epicor E9 + BNG in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor E9 and BNG, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor E9 + BNG deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Epicor E9 + BNG.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Epicor E9 + BNG integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo