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Connect™

Unify Sales & Finance: Seamless Epicor E9 & Quotewerks Integration

Automate your quote-to-cash process, eliminate manual entry, and empower your sales team with accurate, real-time data from Epicor E9 in Quotewerks.

The Challenge

The Disconnect: Why Manual Quote-to-Cash is Holding You Back

Businesses relying on manual processes to bridge their sales quoting in Quotewerks with financial operations in Epicor E9 face a myriad of challenges. This disconnect creates bottlenecks, introduces errors, and slows down the entire revenue cycle.

  • **Manual Data Entry:** Sales teams waste valuable time re-entering quote details into Epicor E9, prone to human error.
  • **Inaccurate Pricing & Inventory:** Sales reps quote outdated prices or unavailable products due to disconnected data from Epicor E9.
  • **Delayed Order Processing:** Long lead times to convert approved quotes into sales orders, impacting customer satisfaction.
  • **Data Silos & Inconsistency:** Customer and product information varies between Quotewerks and Epicor E9, leading to confusion and rework.
  • **Lack of Visibility:** Limited insights into the true status of a quote once it moves to the ERP, hindering sales follow-up.
  • **Missed Revenue Opportunities:** Slow processes mean missed deadlines and potentially lost deals.
Integration Diagram
Solution Illustration
The Solution

The Intelligent Solution: Bridging Epicor E9 and Quotewerks with iPaaS

Our powerful integration platform seamlessly connects Epicor E9 and Quotewerks, automating critical workflows and ensuring a single source of truth for your sales and financial data. Built on a modern iPaaS, this solution empowers your business with efficiency, accuracy, and agility.

  • **Automated Quote-to-Order Workflow:** Instantly convert approved Quotewerks quotes into Epicor E9 sales orders.
  • **Bi-directional Data Synchronization:** Keep customer and product data consistent across both systems.
  • **Real-time Pricing & Inventory:** Ensure Quotewerks always reflects accurate pricing and stock from Epicor E9.
  • **Custom Field Mapping:** Support for your unique business data and custom fields.
  • **Robust Error Handling & Monitoring:** Proactive identification and resolution of integration issues.
Implementation Timeline

Go live with Epicor E9 + Quotewerks in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor E9 and Quotewerks, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor E9 + Quotewerks deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • **Automated Quote-to-Order Workflow:** Instantly convert approved Quotewerks quotes into Epicor E9 sales orders.
  • **Bi-directional Data Synchronization:** Keep customer and product data consistent across both systems.
  • **Real-time Pricing & Inventory:** Ensure Quotewerks always reflects accurate pricing and stock from Epicor E9.
  • **Custom Field Mapping:** Support for your unique business data and custom fields.
  • **Robust Error Handling & Monitoring:** Proactive identification and resolution of integration issues.
  • **Scalable Cloud-Native Architecture:** Grows with your business needs, handling any data volume.

Technical Integration Details: How Data Flows

Our integration platform provides a robust and secure conduit for data exchange between Epicor E9 and Quotewerks. It leverages the native APIs of both systems, orchestrating complex data flows with precision and reliability.

Data Flow Steps

**1. Authentication:** Secure API keys, OAuth 2.0, or Basic Authentication establish trusted connections to Epicor E9 and Quotewerks.

**2. Event Triggering:** Integration flows are initiated by either real-time events (e.g., Quotewerks webhooks for quote status changes) or scheduled polling for updates in Epicor E9 (e.g., new customer records).

**3. Data Extraction:** Data is pulled from the source system (e.g., Quotewerks Quote data, Epicor E9 Customer/Part data) using their respective REST or SOAP APIs.

**4. Transformation & Mapping:** The extracted data undergoes a series of transformations (e.g., data type conversions, concatenation, conditional logic) and is mapped visually to the target system's schema.

**5. Validation:** Data integrity checks are performed to ensure compliance with target system rules and prevent invalid data from being processed.

**6. Ingestion:** Transformed and validated data is pushed to the target system (e.g., Epicor E9 Sales Order Entry, Quotewerks Customer Update) via its API.

**7. Error Handling & Logging:** Any failures are captured, logged, and trigger alerts. Configurable retry mechanisms ensure data delivery resilience.

Data Touchpoints

Quotewerks: Quote Header & Line Items, Customer Information, Product Catalog.
Epicor E9: Sales Order Header & Details, Customer Master, Part Master, Pricing.
Custom Fields: Both systems can have custom fields mapped for specific business needs.

"Quotewerks (Quote Approved Event) -> iPaaS (Extract Quote Data -> Transform & Map to Epicor E9 Sales Order Schema -> Validate Data) -> Epicor E9 (Create Sales Order API) -> iPaaS (Log Success/Failure, Alert) -> (Optional) Quotewerks (Update Quote Status with Epicor Order ID). Parallel flows for Customer & Product Sync: Epicor E9 (Customer/Part Update Event/Schedule) -> iPaaS (Extract Data -> Transform & Map to Quotewerks Schema -> Validate Data) -> Quotewerks (Update Customer/Product API)."

Pricing

Simple, transparent pricing for Epicor E9 + Quotewerks.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Epicor E9

Integrating Epicor E9 fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Core Entities & Field-Level Mappings

Understanding the precise mapping of data entities and fields is crucial for a successful integration. Below are key entities and their typical field mappings, including transformation logic and AI assistance.

Customer

Synchronizes customer records to ensure consistent account information across sales and finance.

Epicor E9 Fields

CustNum Name Address1 Address2 Address3 City State Zip Country PhoneNum EmailAddress TermsCode CreditLimit SalesRepCode

Quotewerks Fields

CompanyID CompanyName Address City State Zip Country Phone Email PaymentTerms CreditLimit Salesperson

Mapping Notes

Epicor E9's `CustNum` is often mapped to a custom `ExternalID` field in Quotewerks. Address lines may need concatenation/splitting. `TermsCode` in Epicor E9 maps to `PaymentTerms` string in Quotewerks, requiring a lookup/transformation.

Next Steps

See Epicor E9 + Quotewerks integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Automated Quote-to-Sales Order Creation

When a quote is approved in Quotewerks, the integration automatically creates a corresponding sales order in Epicor E9, including all line items, pricing, and customer details, without any manual intervention.

Integration Steps:

  1. 0 Sales rep finalizes and marks quote as 'Approved' in Quotewerks.
  2. 1 iPaaS detects the status change via Quotewerks webhook.
  3. 2 Quote data is extracted, transformed, and validated against Epicor E9 rules.
  4. 3 A new sales order is created in Epicor E9 via its API.
  5. 4 Confirmation or order number is optionally pushed back to Quotewerks.

Business Outcome

Reduced order entry time from hours to minutes, eliminated data entry errors, and accelerated order fulfillment.

Frequency

Real-time (event-driven)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Accelerated Quote-to-Cash
Transform approved Quotewerks quotes into Epicor E9 sales orders instantly, drastically reducing manual processing time and accelerating revenue recognition.
Enhanced Data Accuracy
Eliminate manual data entry errors and ensure consistent, reliable customer, product, and pricing information across Epicor E9 and Quotewerks.
Boosted Sales Productivity
Free up your sales team from administrative tasks, allowing them to focus on selling with confidence in accurate, real-time data.
Real-time Business Insights
Gain a unified view of your sales pipeline and financial data, enabling better forecasting and strategic decision-making.
Reduced Operational Costs
Minimize expenses associated with manual labor, error correction, and system reconciliation.
Scalable & Future-Proof
Our iPaaS solution is built to grow with your business, easily adapting to new requirements and expanding data volumes.

Accelerated Quote-to-Cash

30-50% Faster Order Processing

📋 What You Get

Transform approved Quotewerks quotes into Epicor E9 sales orders instantly, drastically reducing manual processing time and accelerating revenue recognition.

💼 Business Impact

This benefit directly contributes to 30-50% improvement in Faster Order Processing, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with Epicor E9 + Quotewerks in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor E9 and Quotewerks, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor E9 + Quotewerks deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
GET, POST, PUT /api/v1/BOServices/CustomerSvc/Customers
GET, PUT /api/v1/BOServices/PartSvc/Parts
GET, POST, PUT /api/v1/BOServices/SalesOrderSvc/SalesOrders
POST /api/v1/BOServices/SessionMod/Login

Transformation Logic

  • [rule, Customer ID Resolution],[detail, Lookup Epicor E9 `CustNum` using Quotewerks `CustomerID` or `CompanyName`. Create new `CustNum` if not found, based on configurable logic.]
  • [rule, Part Number Validation & Lookup],[detail, Verify Quotewerks `PartNumber` against Epicor E9 `Part Master`. Fetch Epicor E9 specific details (e.g., `TaxCatID`, `ProductGroup`).]
  • [rule, Pricing Logic Application],[detail, Apply Epicor E9's complex pricing rules, customer-specific discounts, or honor Quotewerks' final selling price for sales order creation.]
  • [rule, Address Normalization],[detail, Standardize address formats and concatenate/split fields to match target system requirements.]
  • [rule, Status Mapping],[detail, Map Quotewerks quote status (e.g., 'Approved') to Epicor E9 internal status or custom flags.]

🛡️ Error Handling

  • Epicor E9 API becomes temporarily unavailable.
  • Quotewerks returns a 'Part Not Found' error during sales order creation.
  • Customer record in Quotewerks has an invalid email format, failing Epicor E9 validation.
  • Network latency causes timeouts during large data transfers.
  • An unexpected custom field is present in Quotewerks but not mapped in Epicor E9.
Pricing

Simple, transparent pricing for Epicor E9 + Quotewerks.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

Challenges FAQs

What are the common challenges when integrating Epicor E9 and Quotewerks?
Common challenges include differing data schemas for customers and products, complex pricing logic in Epicor E9 that needs to be replicated in Quotewerks, managing custom fields, ensuring real-time synchronization of critical data, and robust error handling for failed transactions. Our iPaaS solution is designed to address these complexities effectively.

Customization FAQs

Can I integrate my existing custom fields from both Epicor E9 and Quotewerks?
Yes, our integration platform fully supports the mapping and synchronization of custom fields from both Epicor E9 (including User Defined Fields and custom tables) and Quotewerks. You can define specific transformation rules for these fields to ensure data consistency.

Product Data FAQs

How does the integration handle product inventory levels?
The integration can synchronize real-time or near real-time inventory levels from Epicor E9 to Quotewerks. This ensures that your sales team always quotes products with accurate availability, preventing overselling and improving customer satisfaction.

Deployment FAQs

Is an on-premise Epicor E9 instance supported by this integration?
Yes, our iPaaS solution supports both cloud-hosted and on-premise Epicor E9 instances. For on-premise deployments, we utilize secure, lightweight integration agents that reside within your network to facilitate communication, ensuring data security and performance.

Management FAQs

What level of technical expertise is required to manage this integration?
Our low-code iPaaS platform significantly reduces the technical expertise required. Business analysts and power users can manage and even customize integration flows using intuitive visual interfaces, while developers can focus on more complex, specialized tasks. Our AI co-pilot further simplifies tasks like mapping and troubleshooting.

Security FAQs

How is data security ensured during the integration process?
Data security is paramount. We employ end-to-end encryption (TLS 1.2+) for data in transit and AES-256 encryption for data at rest. Our platform is SOC 2 and ISO 27001 compliant, with robust access controls, audit trails, and secure credential management to protect your sensitive business data.

Getting Started FAQs

Can I get a demonstration of the Epicor E9 and Quotewerks integration?
Absolutely! We offer personalized demonstrations where we can showcase the integration in action, discuss your specific business requirements, and answer any questions you may have. Contact us to schedule a free demo.
Next Steps

See Epicor E9 + Quotewerks integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Implementation Timeline

Go live with Epicor E9 + Quotewerks in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor E9 and Quotewerks, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor E9 + Quotewerks deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Epicor E9 + Quotewerks.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Epicor E9 + Quotewerks integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.