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The Challenge

Connecting with Clarity Connect™

Clarity Connect™ links Epicor E9 and WooCommerce through automation and data sharing. Integrating these platforms benefits businesses by streamlining processes and connecting front-end and back-end systems.

Considerations when connecting these applications include security, performance, and physical access. We support both SaaS (Cloud) and On-Premises connection types.

Integration Diagram
Solution Illustration
The Solution

Seamless Integration

Our middleware platform ensures robust and reliable data transfer between Epicor E9 and WooCommerce.

Implementation Timeline

Go live with Epicor E9 + WooCommerce in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor E9 and WooCommerce, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor E9 + WooCommerce deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Epicor E9 + WooCommerce.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Epicor E9

Integrating Epicor E9 fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Data Entity Mapping

Explore how data flows between systems with intelligent field mapping and transformation logic.

Order

Represents a customer's purchase in WooCommerce, containing details about products, quantities, prices, shipping, billing, and payment status. This maps directly to a Sales Order in Epicor E9.

Epicor E9 Fields

[field, OrderNum],[description, Unique sales order identifier in Epicor E9] [field, CustNum],[description, Customer ID linked to WooCommerce customer] [field, OrderDate],[description, Date order was placed] [field, ShipToNum],[description, Shipping address ID] [field, BillToNum],[description, Billing address ID] [field, OrderHed.PONum],[description, Customer PO number (WooCommerce Order ID)] [field, OrderHed.OrderAmt],[description, Total order amount] [field, OrderDtl.PartNum],[description, Product SKU/ID] [field, OrderDtl.OrderQty],[description, Quantity ordered] [field, OrderDtl.UnitPrice],[description, Unit price] [field, OrderDtl.LineDesc],[description, Product description] [field, OrderDtl.TaxAmt],[description, Tax amount per line item] [field, OrderDtl.Discount],[description, Discount applied per line item] [field, OrderRel.ReqDate],[description, Requested ship date] [field, OrderHed.ShipViaCode],[description, Shipping method code]

WooCommerce Fields

[field, id],[description, WooCommerce Order ID (maps to Epicor E9 PONum)] [field, status],[description, Order status (e.g., 'processing', 'completed')] [field, total],[description, Total order amount] [field, currency],[description, Currency code] [field, customer_id],[description, WooCommerce customer ID] [field, billing.first_name],[description, Billing first name] [field, billing.last_name],[description, Billing last name] [field, billing.address_1],[description, Billing address line 1] [field, shipping.address_1],[description, Shipping address line 1] [field, lineitems[].productid],[description, Product ID] [field, line_items[].sku],[description, Product SKU (maps to Epicor E9 PartNum)] [field, line_items[].quantity],[description, Quantity] [field, line_items[].price],[description, Unit price] [field, line_items[].total],[description, Line total] [field, shippinglines[].methodtitle],[description, Shipping method name] [field, shipping_lines[].total],[description, Shipping cost] [field, tax_lines[].total],[description, Total tax amount]

Mapping Notes

The WooCommerce `id` is typically mapped to `OrderHed.PONum` in Epicor E9 for traceability. `line_items` in WooCommerce map to `OrderDtl` records in Epicor E9. Customer information needs to be matched or created in Epicor E9 before the order is created. Shipping method titles from WooCommerce are mapped to Epicor E9 `ShipViaCode` after transformation.

Next Steps

See Epicor E9 + WooCommerce integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

WooCommerce Order to Epicor E9 Sales Order Automation

Automatically transfer new orders from WooCommerce to Epicor E9 as sales orders, including customer details, line items, pricing, and shipping information. This ensures immediate order visibility and initiation of fulfillment processes within the ERP.

Integration Steps:

  1. 0 Customer places order on WooCommerce.
  2. 1 WooCommerce webhook triggers iPaaS workflow.
  3. 2 iPaaS fetches order details from WooCommerce.
  4. 3 iPaaS maps WooCommerce Order to Epicor E9 Sales Order schema, handling product and customer matching.
  5. 4 New Sales Order created in Epicor E9.
  6. 5 Order status updated in WooCommerce (e.g., 'Processing').

Business Outcome

Accelerated order fulfillment, reduced manual data entry errors, real-time sales visibility, improved cash flow.

Frequency

Real-time (event-driven)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Epicor E9 WooCommerce Integration: Automate ERP & eCommerce Sync
Key benefit of this integration
WooCommerce Order to Epicor E9 Sales Order Automation
Key benefit of this integration
Epicor E9 Inventory Update to WooCommerce
Key benefit of this integration
WooCommerce Refund Processing & Epicor E9 Credit Memo
Key benefit of this integration
CRM Customer Sync to WooCommerce (New Account Creation)
Key benefit of this integration
Real-time Data Flow Between Epicor E9 and WooCommerce
Key benefit of this integration
✨

Epicor E9 WooCommerce Integration: Automate ERP & eCommerce Sync

📋 What You Get

Key benefit of this integration

💼 Business Impact

This benefit directly contributes to improvement in , enabling your team to focus on high-value strategic initiatives.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose

⚡ Transformation Logic

  • Address parsing and formatting for Epicor E9's structured address fields.
  • Conditional mapping for pricing (e.g., apply specific price list from Epicor E9).
  • SKU-based lookup for product matching and creation.
  • Deduplication logic for customer records based on email address.
  • Status mapping (e.g., 'processing' in WooCommerce to 'Open' in Epicor E9, 'completed' to 'Shipped').
  • Concatenation/splitting of fields (e.g., firstname + lastname to full name).

🛡️ Error Handling

  • Product SKU not found in Epicor E9 when processing an order.
  • Customer email already exists in Epicor E9 (deduplication conflict).
  • Epicor E9 service temporarily unavailable (network error).
  • WooCommerce webhook delivery failure.
  • Invalid data format from WooCommerce preventing Epicor E9 record creation.
  • Inventory update fails due to negative stock quantity in Epicor E9.
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

No FAQs available for this integration pair.
Pricing

Simple, transparent pricing for Epicor E9 + WooCommerce.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Epicor E9 + WooCommerce integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo