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Unleash Efficiency: Epicor Eclipse & Amazon Marketplace Integration

Automate Orders, Sync Inventory, and Reconcile Financials in Real-time for Unprecedented eCommerce Growth.

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The Challenge

The eCommerce Integration Challenge: Epicor Eclipse & Amazon Marketplace

For distributors leveraging Epicor Eclipse and selling on Amazon Marketplace, maintaining seamless operations is a complex balancing act. Manual data transfers and disconnected systems lead to critical inefficiencies and significant business risks.

  • Manual Order Entry: Each Amazon order requires manual input into Epicor Eclipse, slowing fulfillment and introducing errors.
  • Inventory Discrepancies: Out-of-sync inventory between Eclipse and Amazon leads to overselling, backorders, and frustrated customers.
  • Delayed Financial Reconciliation: Manually parsing complex Amazon settlement reports into Epicor Eclipse's GL is time-consuming and prone to errors.
  • Inaccurate Product Listings: Keeping product catalogs and pricing consistent across both platforms requires constant, tedious updates.
  • Lack of Real-time Visibility: Absence of a unified view of sales, stock, and fulfillment status across channels.
Integration Diagram
Solution Illustration
The Solution

Your Unified Solution: Epicor Eclipse & Amazon Marketplace Integration with iPaaS

Our powerful iPaaS solution bridges the gap between Epicor Eclipse and Amazon Marketplace, creating a seamless, automated ecosystem. Leverage real-time data synchronization, intelligent workflows, and AI-driven insights to transform your eCommerce operations.

  • Bi-directional data synchronization for orders, inventory, products, and financials.
  • Event-driven architecture for instant updates.
  • Pre-built, configurable connectors for Epicor Eclipse and Amazon SP-API.
  • Visual, low-code workflow designer for easy customization.
  • AI-powered data mapping and anomaly detection.
Implementation Timeline

Go live with Epicor Eclipse & Amazon Marketplace + | ERP & eCommerce Sync in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor Eclipse & Amazon Marketplace and | ERP & eCommerce Sync, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor Eclipse & Amazon Marketplace + | ERP & eCommerce Sync deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Bi-directional data synchronization for orders, inventory, products, and financials.
  • Event-driven architecture for instant updates.
  • Pre-built, configurable connectors for Epicor Eclipse and Amazon SP-API.
  • Visual, low-code workflow designer for easy customization.
  • AI-powered data mapping and anomaly detection.
  • Comprehensive monitoring, alerting, and error handling.
  • Scalable, cloud-native infrastructure.

Technical Integration Details: Epicor Eclipse & Amazon Marketplace

Our iPaaS solution provides a robust and flexible framework for connecting Epicor Eclipse with Amazon Marketplace, focusing on API-first connectivity, event-driven processing, and intelligent data orchestration.

Data Flow Steps

Secure Connection Setup: Establish OAuth 2.0 authentication for Amazon SP-API and API key/token-based authentication for Epicor Eclipse within the iPaaS's secure credential vault.

Connector Configuration: Utilize pre-built, configurable connectors for both Epicor Eclipse and Amazon SP-API, abstracting API complexities.

Workflow Design: Visually design integration flows (e.g., 'Amazon Order Ingestion') using drag-and-drop components, defining triggers, actions, and decision points.

Data Mapping & Transformation: Implement field-level mappings and data transformation rules using a visual canvas, ensuring data integrity and compatibility between systems. AI assists in suggesting optimal mappings.

Business Logic Implementation: Embed conditional logic, data validation rules, and error handling mechanisms directly into the workflows.

Testing & Validation: Deploy workflows to a sandbox environment for comprehensive testing against both Epicor Eclipse and Amazon test accounts, including data integrity checks and performance testing.

Monitoring & Deployment: Configure real-time monitoring and alerts, then deploy the validated integration workflows to production, with version control and rollback capabilities.

Data Touchpoints

Amazon Orders API (Orders, OrderItems, Shipments)
Amazon Listings API (Product, Inventory, Price)
Amazon Reports API (Settlement Reports)
Epicor Eclipse Sales Order API (Create, Update, Status)
Epicor Eclipse Inventory API (Quantity, Adjustments)
Epicor Eclipse Product API (Details, Pricing)
Epicor Eclipse General Ledger API (Journal Entries, Reconciliation)

"The integration flow typically starts with an event (e.g., a new order on Amazon) or a scheduled trigger (e.g., daily settlement report pull). The iPaaS's Amazon connector captures this data. Data then passes through a mapping and transformation engine, where it's cleansed, enriched, and formatted for Epicor Eclipse. The Epicor Eclipse connector then creates or updates records (e.g., Sales Order, Inventory). For bi-directional flows, the process reverses: Epicor Eclipse events trigger updates that are processed by the iPaaS and sent to Amazon. All steps are logged, monitored, and subject to error handling and retry mechanisms."

Pricing

Simple, transparent pricing for Epicor Eclipse & Amazon Marketplace + | ERP & eCommerce Sync.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Epicor Eclipse & Amazon Marketplace

Integrating Epicor Eclipse & Amazon Marketplace fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Data Entities & Field-Level Mappings

Our integration platform provides granular control over data mapping between Epicor Eclipse and Amazon Marketplace. Below are examples of critical entities and their field-level mappings, highlighting the transformations and validation rules applied by the iPaaS.

Order

Represents a customer's purchase on Amazon Marketplace, mapped to a Sales Order in Epicor Eclipse.

Epicor Eclipse & Amazon Marketplace Fields

[field, SalesOrderNum],[description, Unique identifier in Eclipse.] [field, CustomerNum],[description, Customer ID in Eclipse.] [field, OrderDate],[description, Date of order.] [field, OrderStatus],[description, Current status in Eclipse.] [field, ShipToAddress],[description, Shipping address details.] [field, OrderTotal],[description, Total order value.] [field, ExternalRefNum],[description, Mapped to `amazonOrderId`.] [field, OrderLines],[description, Array of line items.]

| ERP & eCommerce Sync Fields

[field, amazonOrderId],[description, Amazon's unique order ID.] [field, purchaseDate],[description, Date of customer purchase.] [field, orderStatus],[description, Amazon's order status.] [field, fulfillmentChannel],[description, FBA or MFN.] [field, shippingAddress],[description, Recipient's shipping address.] [field, orderTotal],[description, Total value of the order.] [field, OrderItems],[description, Individual product line items.]

Mapping Notes

Map `amazonOrderId` to `ExternalRefNum` in Epicor Eclipse for easy traceability. `shippingAddress` components are parsed and mapped to individual address fields in Eclipse. `orderStatus` from Amazon drives updates to Eclipse `OrderStatus`. `fulfillmentChannel` dictates internal workflow routing.

Next Steps

See Epicor Eclipse & Amazon Marketplace + | ERP & eCommerce Sync integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Automated Amazon Order to Epicor Eclipse Sales Order Fulfillment

When a customer places an order on Amazon, the integration automatically creates a corresponding sales order in Epicor Eclipse, triggering internal fulfillment processes without any manual data entry. This includes line items, shipping details, and customer information (as permissible).

Integration Steps:

  1. 0 Customer places order on Amazon Marketplace.
  2. 1 Amazon SP-API webhook notifies iPaaS.
  3. 2 iPaaS retrieves order details (Order, OrderItem, Shipping Address).
  4. 3 Data is transformed and mapped to Epicor Eclipse Sales Order schema.
  5. 4 New Sales Order is created in Epicor Eclipse.
  6. 5 Epicor Eclipse initiates picking, packing, and shipping.
  7. 6 Shipment details (tracking number, carrier) are sent back to Amazon via iPaaS.
  8. 7 Amazon updates order status and notifies customer.

Business Outcome

Accelerated order-to-cash cycle, reduced manual errors, improved shipping accuracy, higher customer satisfaction.

Frequency

Real-time, event-driven

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Automated Order Processing
Seamlessly transfer Amazon orders into Epicor Eclipse, eliminating manual entry and accelerating fulfillment cycles.
Real-time Inventory Accuracy
Keep Amazon Marketplace stock levels perfectly synchronized with Epicor Eclipse, preventing overselling and improving customer satisfaction.
Faster Financial Reconciliation
Automate the processing of Amazon settlement reports into Epicor Eclipse's General Ledger, saving accounting hours and improving financial visibility.
Consistent Product Information
Ensure product listings and pricing are always up-to-date on Amazon, directly from your Epicor Eclipse product master.
Reduced Operational Costs
Minimize labor costs associated with manual data entry, error correction, and reconciliation across systems.
Enhanced Customer Satisfaction
Provide accurate order statuses, faster delivery, and reliable product availability, leading to higher Amazon seller ratings and repeat business.
✨

Automated Order Processing

90% Reduction in manual order entry

📋 What You Get

Seamlessly transfer Amazon orders into Epicor Eclipse, eliminating manual entry and accelerating fulfillment cycles.

💼 Business Impact

This benefit directly contributes to 90% improvement in Reduction in manual order entry, enabling your team to focus on high-value strategic initiatives.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST /api/v1/SalesOrder Creates new sales orders in Epicor Eclipse from Amazon orders. Supports creation of header and line items in a single call.
PUT /api/v1/Inventory/{PartNum}/Quantity Updates the available inventory quantity for a specific product (`PartNum`) in Epicor Eclipse. Critical for maintaining accurate stock levels.
GET/PUT /api/v1/Product/{PartNum} Retrieves comprehensive product details or updates product attributes (e.g., description, price) in Epicor Eclipse.
POST /api/v1/GL/JournalEntry Posts journal entries to the General Ledger in Epicor Eclipse, used for reconciling Amazon settlement reports.

⚡ Transformation Logic

  • Order Line Item Aggregation: Consolidate Amazon `itemPrice`, `shippingPrice`, and `promotionDiscount` into a net unit price for Epicor Eclipse `UnitPrice`.
  • Inventory Buffer Logic: Implement a configurable `SafetyStock` deduction from Epicor Eclipse `OnHandQty` before updating Amazon `quantity`.
  • Carrier Code Standardization: Map varied Epicor Eclipse carrier names to Amazon's standardized `carrierCode` list (e.g., 'FedEx Ground' -> 'FedEx').
  • GL Account Categorization: Dynamically assign Amazon `transactionType` and `amountDescription` to specific Epicor Eclipse GL accounts (e.g., 'Referral Fee' -> 'Selling Expenses').
  • Product Attribute Enrichment: Combine Epicor Eclipse `Description` and `LongDescription` to create Amazon-optimized product `title` and `description`.
  • Address Normalization: Cleanse and standardize Amazon `shippingAddress` components to match Epicor Eclipse's address validation rules.
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Integration FAQs

▸ Why is integrating Amazon Marketplace with an iPaaS essential for my business?
Integrating Amazon Marketplace with an iPaaS streamlines operations by automating data flow between Amazon and your ERP, WMS, CRM, and accounting systems like Epicor Eclipse. It ensures real-time inventory, accurate order processing, faster financial reconciliation, and reduces manual errors, leading to significant cost savings and improved customer satisfaction. It's crucial for scalability and maintaining data integrity across your enterprise.

Technical FAQs

▸ What is the Amazon Selling Partner API (SP-API) and how does it impact Epicor Eclipse integration?
The Amazon Selling Partner API (SP-API) is Amazon's modern, unified API for programmatic access to seller data and functionalities. It's central to any modern integration, allowing real-time interaction for orders, inventory, listings, and fulfillment. An iPaaS leverages SP-API connectors to abstract its complexity, enabling robust, API-first integrations with Epicor Eclipse without extensive custom coding, ensuring your business stays compliant with Amazon's latest API standards.
▸ How does an iPaaS handle Amazon's API rate limits and Epicor Eclipse's performance?
An advanced iPaaS includes built-in rate limit management features. It intelligently queues, batches, and throttles API requests to Amazon's SP-API, using strategies like exponential backoff and dynamic delays. For Epicor Eclipse, it optimizes API calls and batching to ensure efficient data exchange without overwhelming the ERP, maintaining operational stability and preventing errors due to exceeding API call quotas.

Low-Code/No-Code FAQs

▸ Can I use low-code/no-code tools to build Amazon Marketplace to Epicor Eclipse integrations?
Absolutely. Modern iPaaS platforms offer low-code/no-code environments, empowering business users and analysts to design, configure, and manage Amazon Marketplace to Epicor Eclipse workflows using visual drag-and-drop interfaces. This democratizes integration, accelerates deployment, and reduces reliance on IT developers for routine changes and customizations specific to your Epicor Eclipse setup.

Data Synchronization FAQs

▸ What are the key data entities typically synchronized between Amazon and Epicor Eclipse?
Key entities include Orders, OrderItems, Products (SKUs/ASINs), Inventory/Stock Levels, Shipments (with tracking info), and Financial Settlement Reports. Depending on the business, Customer data (limited by Amazon's policies), Returns, and FBA Inbound Shipment Plans are also critical for a comprehensive Epicor Eclipse integration.
▸ What are the common challenges in Amazon Marketplace data mapping to Epicor Eclipse?
Challenges include disparate data schemas between Amazon and Epicor Eclipse, handling variations in product attributes, managing complex pricing rules (e.g., promotions, bundles), and reconciling Amazon's detailed financial transactions with varying fee structures to Epicor Eclipse's General Ledger. An iPaaS's robust mapping engine and AI assistance are crucial for overcoming these complexities, ensuring accurate data flows into your ERP.

AI Capabilities FAQs

▸ How can AI enhance my Amazon Marketplace and Epicor Eclipse integration workflows?
AI can augment workflows by providing intelligent data mapping suggestions, detecting anomalies in order patterns or financial settlements, automating exception handling, predicting inventory needs, and optimizing pricing. For Epicor Eclipse, AI can assist in categorizing complex Amazon fees to specific GL accounts, leading to higher data quality, proactive issue resolution, and more strategic decision-making.

Security & Compliance FAQs

▸ How do I ensure data security and compliance when integrating Amazon Marketplace with Epicor Eclipse?
Ensure your iPaaS and integrations adhere to Amazon's Data Protection Policy. Use OAuth 2.0 for authentication, implement least-privilege access, encrypt all sensitive data at rest and in transit, and comply with regional data privacy regulations like GDPR or CCPA. Regular security audits and ensuring your iPaaS platform meets industry-standard compliance (e.g., SOC 2, ISO 27001) are vital for protecting data flowing to and from Epicor Eclipse.
Pricing

Simple, transparent pricing for Epicor Eclipse & Amazon Marketplace + | ERP & eCommerce Sync.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Epicor Eclipse & Amazon Marketplace + | ERP & eCommerce Sync integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo