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Unify Epicor Eclipse and Chase Orbital Paymentech: Powering Seamless Financial Operations

Automate payments, accelerate reconciliation, and boost financial visibility with a robust, AI-driven integration.

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The Challenge

Disconnected Payments & ERP: The Cost of Manual Processes

Without a seamless connection between your Epicor Eclipse ERP and Chase Orbital Paymentech, businesses face significant operational hurdles, financial risks, and missed opportunities. Manual intervention in payment workflows is not only time-consuming but also prone to errors, impacting everything from cash flow to customer satisfaction.

  • Delayed and Error-Prone Financial Reconciliation
  • Inconsistent Payment Status Across Systems
  • Manual Handling of Refunds and Chargebacks
  • PCI Compliance Challenges with Stored Payment Data
  • Lack of Real-time Cash Flow Visibility
Integration Diagram
Solution Illustration
The Solution

Streamline Your Financial Ecosystem: Epicor Eclipse + Chase Orbital Paymentech Integration

Our iPaaS-powered integration solution provides a robust, secure, and automated bridge between your Epicor Eclipse ERP and Chase Orbital Paymentech. By leveraging API-first, event-driven architecture, we ensure real-time data synchronization, transforming your payment operations from a cost center into a strategic advantage.

  • Automated Real-time Transaction Sync
  • Intelligent Financial Reconciliation Engine
  • Secure Tokenized Payment Data Handling
  • Comprehensive Chargeback & Refund Workflows
  • Customizable GL Account Mapping
Implementation Timeline

Go live with Epicor Eclipse & + Chase Orbital Paymentech in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor Eclipse & and Chase Orbital Paymentech, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor Eclipse & + Chase Orbital Paymentech deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Automated Real-time Transaction Sync
  • Intelligent Financial Reconciliation Engine
  • Secure Tokenized Payment Data Handling
  • Comprehensive Chargeback & Refund Workflows
  • Customizable GL Account Mapping

Technical Integration Details: Connecting Epicor Eclipse & Chase Orbital Paymentech

Our integration leverages a robust iPaaS to establish secure, high-performance connections between Epicor Eclipse and Chase Orbital Paymentech. The architecture prioritizes API-first communication, event-driven triggers, and intelligent data transformation to ensure seamless operation.

Data Flow Steps

API Connection Setup: Securely connect to Epicor Eclipse and Chase Orbital Paymentech using their respective APIs. OAuth 2.0 for Chase Orbital and API keys/tokens for Epicor Eclipse.

Webhook Configuration: Configure Chase Orbital Paymentech webhooks to send real-time event notifications (e.g., successful payment, refund, chargeback) to the iPaaS.

Data Model Harmonization: Define a canonical data model within the iPaaS to map disparate fields and entities (e.g., 'Order' in Epicor Eclipse to 'transaction.orderId' in Chase Orbital).

Workflow Orchestration: Design multi-step workflows using the iPaaS's visual builder, incorporating business logic, data validation, and error handling.

Transformation & Enrichment: Implement data transformation rules to convert data formats, enrich payloads (e.g., adding GL account codes), and ensure data consistency.

Deployment & Monitoring: Deploy the integration flows to production environments and continuously monitor performance, errors, and data integrity via centralized dashboards.

Data Touchpoints

Epicor Eclipse: Sales Orders, Invoices, General Ledger, Customer Master, Payment History.
Chase Orbital Paymentech: Transactions (Auth, Capture, Refund), Settlement Batches, Payment Profiles, Chargebacks, Webhook Events.

"Epicor Eclipse (ERP) <-> iPaaS (Integration Platform) <-> Chase Orbital Paymentech (Payment Gateway) <-> eCommerce/CRM (Front-end). Data flows include Order Status, Invoice Payment, GL Postings from Epicor Eclipse, and Transaction Authorizations, Captures, Refunds, Settlements, Chargebacks from Chase Orbital Paymentech."

Pricing

Simple, transparent pricing for Epicor Eclipse & + Chase Orbital Paymentech.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Epicor Eclipse &

Integrating Epicor Eclipse & fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & Intelligent Mapping between Epicor Eclipse & Chase Orbital Paymentech

Understanding how core business entities map between Epicor Eclipse and Chase Orbital Paymentech is crucial for a successful integration. Our iPaaS provides robust tools for defining these mappings, ensuring data consistency and accuracy.

Transaction

Central to payment processing, representing authorizations, captures, sales, and refunds.

Epicor Eclipse & Fields

[field, SalesOrder.PaymentReference],[type, string],[description, Link to Chase transaction ID] [field, Invoice.PaymentAmount],[type, decimal],[description, Amount paid on invoice] [field, GL.JournalEntry.DebitCredit],[type, decimal],[description, Transaction amount for GL posting] [field, Customer.PaymentHistory],[type, collection],[description, Record of customer payments]

Chase Orbital Paymentech Fields

[field, transactionId],[type, string],[description, Unique ID for the transaction] [field, amount],[type, decimal],[description, Transaction value] [field, currency],[type, string],[description, Currency code (e.g., USD)] [field, status],[type, string],[description, Current status (AUTHORIZED, CAPTURED, REFUNDED)] [field, type],[type, string],[description, Transaction type (AUTH, CAPTURE, REFUND)] [field, orderId],[type, string],[description, Associated order ID] [field, timestamp],[type, datetime],[description, When transaction occurred]

Mapping Notes

Map `Chase Orbital transactionId` to `Epicor Eclipse SalesOrder.PaymentReference` or `Invoice.PaymentReference`. Ensure `amount` and `currency` are consistently mapped. `status` fields require transformation to match Epicor Eclipse's internal payment status codes.

Next Steps

See Epicor Eclipse & + Chase Orbital Paymentech integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

eCommerce Order to Payment Authorization & Capture

When a customer completes an order on your eCommerce platform, the integration automatically initiates a payment authorization with Chase Orbital Paymentech. Upon success, the order is confirmed in Epicor Eclipse, and subsequent fulfillment triggers the payment capture.

Integration Steps:

  1. 0 Customer places order on eCommerce.
  2. 1 eCommerce sends order details to iPaaS.
  3. 2 iPaaS requests payment authorization from Chase Orbital Paymentech.
  4. 3 Chase Orbital Paymentech returns authorization status.
  5. 4 iPaaS updates order status in Epicor Eclipse (e.g., 'Payment Pending Capture').
  6. 5 Order fulfillment triggers payment capture request via iPaaS to Chase Orbital Paymentech.
  7. 6 Chase Orbital Paymentech confirms capture.
  8. 7 iPaaS updates order/invoice status in Epicor Eclipse to 'Paid'.

Business Outcome

Accelerated order processing, real-time inventory updates, and accurate revenue recognition.

Frequency

Real-time, event-driven

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Automated Financial Reconciliation
Eliminate manual data entry and human errors in daily settlement reconciliation. Automatically post Chase Orbital Paymentech settlement data, including gross amounts, fees, and net deposits, directly to Epicor Eclipse's General Ledger.
Real-time Payment Visibility
Gain instant insight into payment statuses, authorizations, and captures across your eCommerce and ERP systems. Epicor Eclipse is always up-to-date with the latest transaction information from Chase Orbital Paymentech.
Enhanced PCI DSS Compliance
Leverage Chase Orbital Paymentech's tokenization to keep sensitive cardholder data out of your Epicor Eclipse environment, significantly reducing your PCI DSS compliance scope and protecting customer data.
Streamlined Refund & Chargeback Management
Automate the processing of refunds initiated in Epicor Eclipse or your CRM, and instantly create cases in Epicor Eclipse upon receiving chargeback notifications from Chase Orbital Paymentech, enabling rapid response.
Improved Operational Efficiency
Free up your finance and customer service teams from repetitive, manual tasks, allowing them to focus on strategic initiatives and value-added activities.
Accurate Financial Reporting
Ensure that all payment-related data, from sales revenue to processing fees, is accurately reflected in Epicor Eclipse's General Ledger, providing a reliable foundation for financial reporting and analysis.
✨

Automated Financial Reconciliation

80% Reduction in reconciliation time

📋 What You Get

Eliminate manual data entry and human errors in daily settlement reconciliation. Automatically post Chase Orbital Paymentech settlement data, including gross amounts, fees, and net deposits, directly to Epicor Eclipse's General Ledger.

💼 Business Impact

This benefit directly contributes to 80% improvement in Reduction in reconciliation time, enabling your team to focus on high-value strategic initiatives.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST /api/v1/salesorders Create new sales orders in Epicor Eclipse, often triggered by an eCommerce platform after payment authorization.
PUT /api/v1/salesorders/{orderId}/status Update the status of a sales order (e.g., 'Payment Authorized', 'Payment Captured') in Epicor Eclipse.
POST /api/v1/invoices/{invoiceId}/payments Apply a payment to an existing invoice in Epicor Eclipse, reflecting funds received via Chase Orbital Paymentech.
POST /api/v1/gl/journalentries Post general ledger entries for daily settlements, fees, and refunds from Chase Orbital Paymentech into Epicor Eclipse.
PUT /api/v1/customers/{customerId}/paymentprofiles Update or create customer payment profiles in Epicor Eclipse (e.g., storing tokenized payment methods for repeat purchases).

⚡ Transformation Logic

  • Field Mapping: Direct 1:1, 1:Many, Many:1 field mappings.
  • Data Type Conversion: Ensure numeric, date, and string formats are consistent.
  • Value Lookups: Translate status codes, currency codes, or GL account IDs using lookup tables.
  • Conditional Logic: Apply different transformations based on data values (e.g., apply a different GL account for credit card fees vs. ACH fees).
  • Data Enrichment: Add missing data points required by the target system (e.g., default payment terms for new invoices).

🛡️ Error Handling

  • Transient API Errors: Handled by automated retries with exponential backoff.
  • Business Logic Errors: Identified by validation rules, triggering alerts and placing messages in dead-letter queues.
  • Data Format Mismatches: Addressed by transformation rules; unhandled cases trigger alerts.
  • System Outages: Circuit breakers prevent cascading failures, and alerts notify operators.
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General FAQs

▸ What is Chase Orbital Paymentech and why is integration crucial for it?
Chase Orbital Paymentech is a robust payment gateway facilitating secure transaction processing. Integration is crucial because it connects payment processing to your broader enterprise ecosystem—Epicor Eclipse ERP, eCommerce, CRM, and fraud systems. This unlocks automation, real-time financial visibility, and ensures data consistency across your business operations, making the payment gateway exponentially more valuable.

Technology FAQs

▸ How does an iPaaS enhance Chase Orbital Paymentech's capabilities?
An iPaaS (Integration Platform as a Service) acts as a central hub, enabling seamless, API-first, and event-driven connectivity between Chase Orbital Paymentech and Epicor Eclipse. It provides visual mapping, orchestration, monitoring, and error handling capabilities, allowing you to build complex payment workflows, automate reconciliation, and integrate with low-code tools without extensive custom coding.

Workflows FAQs

▸ Can I automate daily financial reconciliation using Chase Orbital Paymentech integrations with Epicor Eclipse?
Absolutely. By integrating Chase Orbital Paymentech's settlement reports with Epicor Eclipse's General Ledger via an iPaaS, you can fully automate the daily reconciliation process. The iPaaS can extract settlement data, transform it into journal entries, and post them to your ERP, significantly reducing manual effort and accelerating financial close cycles.

Security FAQs

▸ What security considerations are paramount when integrating Chase Orbital Paymentech with Epicor Eclipse?
PCI DSS compliance is paramount. Always use tokenization for sensitive cardholder data, ensuring it never resides on your Epicor Eclipse systems. Implement strong authentication (OAuth 2.0), encrypt all data in transit (TLS 1.2+), and store API credentials securely within your iPaaS's vault. Regular security audits are also essential.

AI FAQs

▸ How does AI enhance Chase Orbital Paymentech integrations with Epicor Eclipse?
AI can augment integrations by providing intelligent validation for transactions, detecting anomalies for fraud prevention, suggesting optimal data mappings, and automating exception handling. For instance, AI can flag suspicious transaction patterns in real-time or recommend responses for chargeback disputes, making workflows more proactive and efficient across both Epicor Eclipse and Chase Orbital data.

Architecture FAQs

▸ What is an event-driven architecture in the context of Chase Orbital Paymentech integration?
An event-driven architecture means that specific actions or 'events' within Chase Orbital Paymentech (e.g., a successful payment, a refund processed, a chargeback initiated) automatically trigger subsequent actions in Epicor Eclipse or other systems. This is typically achieved using webhooks and an iPaaS, ensuring real-time data flow and immediate responses across your enterprise.

Troubleshooting FAQs

▸ How do I handle errors and failed transactions in Chase Orbital Paymentech integrations with Epicor Eclipse?
Implement robust error handling: log all failures with detailed context, configure automated retries with exponential backoff for transient issues, use dead-letter queues for messages that can't be processed, and set up alerts for critical errors. Your iPaaS should provide these capabilities to ensure message durability and prevent data loss and reconciliation issues in Epicor Eclipse.
Pricing

Simple, transparent pricing for Epicor Eclipse & + Chase Orbital Paymentech.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Epicor Eclipse & + Chase Orbital Paymentech integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo