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Connect™

Unify Epicor Eclipse & Clarity eCommerce: Real-time Sync for Peak Performance

Automate order-to-fulfillment, sync inventory, and create a 360° customer view with intelligent, low-code integration.

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The Challenge

Disconnected Commerce: The Cost of Siloed Epicor Eclipse and Clarity eCommerce Data

Operating Epicor Eclipse and Clarity eCommerce as separate entities creates significant operational inefficiencies and business risks. Manual data transfer is slow, error-prone, and reactive, hindering your ability to deliver seamless customer experiences and maintain accurate financial records.

  • Manual order entry from Clarity eCommerce into Epicor Eclipse.
  • Outdated inventory levels leading to oversells or undersells.
  • Fragmented customer data across systems, preventing a 360° view.
  • Delayed financial reconciliation and reporting.
  • Inefficient returns processing and refund management.
  • Lack of real-time visibility into sales and operational performance.
Integration Diagram
Solution Illustration
The Solution

Intelligent Integration: Bridging Epicor Eclipse and Clarity eCommerce with iPaaS

Our powerful iPaaS solution provides a robust, scalable, and intelligent bridge between Epicor Eclipse and Clarity eCommerce. By leveraging an API-first, event-driven architecture, we automate critical business processes, ensure real-time data consistency, and empower your teams with a unified view of your commerce operations.

  • Bidirectional Data Synchronization
  • Real-time Event-Driven Workflows
  • Visual Low-Code/No-Code Workflow Builder
  • AI-Assisted Data Mapping & Validation
  • Robust Error Handling & Monitoring
Implementation Timeline

Go live with Epicor Eclipse + Clarity eCommerce in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor Eclipse and Clarity eCommerce, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor Eclipse + Clarity eCommerce deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Bidirectional Data Synchronization
  • Real-time Event-Driven Workflows
  • Visual Low-Code/No-Code Workflow Builder
  • AI-Assisted Data Mapping & Validation
  • Robust Error Handling & Monitoring
  • Pre-built Connectors for Epicor Eclipse & Clarity eCommerce
  • Scalable Cloud-Native Architecture

Technical Integration Deep Dive: Epicor Eclipse & Clarity eCommerce

Our integration solution orchestrates a sophisticated, event-driven data exchange between Epicor Eclipse and Clarity eCommerce, ensuring robust performance, scalability, and data integrity. Leveraging a modern iPaaS, we provide a flexible and secure framework for connecting these critical business systems.

Data Flow Steps

Secure API Connectivity: Establish authenticated connections using OAuth 2.0 (for Clarity eCommerce) and Epicor Eclipse's native APIs or robust database connectors, ensuring least-privilege access.

Event-Driven Triggers: Utilize Clarity eCommerce webhooks (e.g., `order.created`, `product.updated`, `customer.updated`) to initiate real-time workflows in the iPaaS, minimizing polling and latency.

Canonical Data Modeling: Transform incoming data from each system into a standardized, canonical format within the iPaaS, ensuring consistent data interpretation.

Intelligent Data Mapping & Transformation: Visually map fields between Epicor Eclipse and Clarity eCommerce schemas. Apply complex business logic, lookups, aggregations, and conditional transformations using low-code tools, often assisted by AI suggestions.

Error Handling & Retries: Implement robust error handling with automatic retries (exponential backoff), dead-letter queues for persistent failures, and real-time alerts to relevant teams.

Bidirectional Synchronization: Configure data flows for both inbound (Clarity to Epicor Eclipse) and outbound (Epicor Eclipse to Clarity eCommerce) updates, maintaining a single source of truth.

Monitoring & Governance: Centralized monitoring dashboards provide real-time insights into integration health, performance, and transaction logs, supported by version control and deployment pipelines.

Data Touchpoints

Clarity eCommerce: Orders, Products, Customers, Inventory, Payments, Shipments, Returns
Epicor Eclipse: Sales Orders, Item Master, Customer Master, Inventory, General Ledger, Accounts Receivable, RMA

"Clarity eCommerce (Order Created/Updated) --> Webhook --> iPaaS (Transform/Map) --> Epicor Eclipse (Create/Update Sales Order/Customer/Inventory) --> Epicor Eclipse (Order Status/Inventory Update) --> iPaaS (Transform/Map) --> Clarity eCommerce (Update Order Status/Inventory)"

Pricing

Simple, transparent pricing for Epicor Eclipse + Clarity eCommerce.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Epicor Eclipse

Integrating Epicor Eclipse fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & Intelligent Mapping between Epicor Eclipse and Clarity eCommerce

Seamless data flow relies on accurate and intelligent mapping of core business entities. Our iPaaS provides visual tools, AI assistance, and robust transformation capabilities to ensure every data point finds its correct home.

Order

Represents a customer's purchase, central to eCommerce operations.

Epicor Eclipse Fields

SalesOrderNum (Key) CustomerNum OrderDate OrderTotal CurrencyCode ShipToAddress BillToAddress OrderLines (ItemNum, Quantity, UnitPrice, Tax) TermsCode OrderHeaderStatus

Clarity eCommerce Fields

orderId (Key) customerId orderDate status totalAmount currency shippingAddress billingAddress lineItems (sku, quantity, unitPrice, tax) paymentInfo couponCode

Mapping Notes

Requires careful mapping of line items (SKU, quantity, unit price, tax), shipping methods, payment details, and order statuses. Transform Clarity's `paymentInfo` into Epicor Eclipse's `TermsCode` or `CashReceipt` entries.

Next Steps

See Epicor Eclipse + Clarity eCommerce integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

End-to-End Order-to-Fulfillment Sync

Automate the entire order lifecycle from Clarity eCommerce checkout to warehouse fulfillment and customer notification, ensuring real-time data consistency across all systems.

Integration Steps:

  1. 0 Clarity eCommerce Order Creation (Event Trigger)
  2. 1 iPaaS maps Order to Epicor Eclipse Sales Order
  3. 2 Epicor Eclipse processes, allocates inventory, generates pick lists
  4. 3 Epicor Eclipse updates Order Status and Shipment Details
  5. 4 iPaaS syncs Shipment Tracking and Status back to Clarity eCommerce
  6. 5 Customer receives automated shipping notifications

Business Outcome

Faster order fulfillment, reduced operational costs, improved customer satisfaction, and accurate real-time inventory adjustments in Epicor Eclipse.

Frequency

Real-time (event-driven)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Accelerated Fulfillment
Automate order processing from Clarity eCommerce to Epicor Eclipse, drastically reducing manual entry and speeding up delivery times.
Real-time Inventory Accuracy
Synchronize stock levels between Epicor Eclipse and Clarity eCommerce, preventing oversells, optimizing stock, and improving customer trust.
Unified Customer View
Consolidate customer data from Clarity eCommerce into Epicor Eclipse, enabling personalized marketing and superior customer service.
Boosted Operational Efficiency
Eliminate manual data entry and reconciliation tasks across sales, finance, and operations teams.
Enhanced Financial Accuracy
Automate payment reconciliation from Clarity eCommerce to Epicor Eclipse's GL, minimizing errors and accelerating financial close.
Scalable Growth
Support increasing order volumes and business expansion without overwhelming your existing IT infrastructure or staff.
✨

Accelerated Fulfillment

25-40% Reduction in order processing time

📋 What You Get

Automate order processing from Clarity eCommerce to Epicor Eclipse, drastically reducing manual entry and speeding up delivery times.

💼 Business Impact

This benefit directly contributes to 25-40% improvement in Reduction in order processing time, enabling your team to focus on high-value strategic initiatives.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST, GET, PUT /api/SalesOrder Create, retrieve, update sales orders.
POST, GET, PUT /api/Customer Manage customer master data.
GET, PUT /api/ItemMaster Retrieve and update product details.
GET, PUT /api/Inventory Access and modify inventory levels.
POST /api/GLJournalEntry Create General Ledger entries for financial reconciliation.
POST, GET, PUT /api/RMA Manage Return Merchandise Authorizations.

⚡ Transformation Logic

  • Date/Time Formatting: Convert Clarity eCommerce timestamps to Epicor Eclipse's required date formats (e.g., 'YYYY-MM-DD').
  • Currency Conversion: Handle multi-currency transactions if applicable, converting to Epicor Eclipse's base currency.
  • Address Harmonization: Standardize address fields (street1, city, state, zip) to match Epicor Eclipse's structure, potentially using external validation services.
  • Status Mapping: Translate Clarity eCommerce order/return statuses (e.g., 'pending', 'shipped', 'refunded') to Epicor Eclipse's corresponding status codes.
  • Line Item Aggregation/Splitting: Consolidate or split line items based on Epicor Eclipse's inventory or fulfillment rules.
  • Customer Deduplication Logic: Before creating a new customer in Epicor Eclipse, check for existing records based on email, name, or phone number.

🛡️ Error Handling

  • Clarity eCommerce API rate limit exceeded.
  • Epicor Eclipse API authentication failure.
  • Invalid data format (e.g., incorrect date, non-numeric price).
  • Required field missing (e.g., customer email).
  • Inventory item not found in Epicor Eclipse.
  • Network connectivity issues between iPaaS and either system.
  • Duplicate customer/order ID detected during creation.
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Integration FAQs

▸ What is the best way to integrate Clarity eCommerce with Epicor Eclipse?
The optimal approach involves using a modern iPaaS platform. This allows you to leverage Clarity eCommerce's API-first architecture, establish event-driven workflows (e.g., order creation), and apply robust data mapping and transformation logic to ensure seamless data flow with Epicor Eclipse for order, inventory, customer, and financial synchronization.

Inventory Management FAQs

▸ Can I automate inventory synchronization between Epicor Eclipse and Clarity eCommerce?
Absolutely. Using an iPaaS, you can set up real-time, bidirectional inventory synchronization. When stock levels change in Epicor Eclipse (the system of record), an event can trigger an update to Clarity eCommerce via API, preventing oversells. Conversely, orders placed in Clarity eCommerce can automatically decrement Epicor Eclipse inventory and reserve stock.

Low-Code/No-Code FAQs

▸ How does this solution support low-code/no-code integration for Epicor Eclipse and Clarity eCommerce?
Our iPaaS provides visual drag-and-drop interfaces and pre-built connectors, enabling business users and citizen integrators to design, build, and deploy complex workflows without extensive coding. This accelerates time-to-market for new integrations and reduces reliance on IT for minor changes, even with Epicor Eclipse's complex ERP data structures.

Technical Details FAQs

▸ What kind of API endpoints does Clarity eCommerce offer for integration, and how does Epicor Eclipse connect?
Clarity eCommerce offers a comprehensive suite of RESTful API endpoints covering core entities such as Orders, Products, Customers, Inventory, Payments, and Returns, along with webhook capabilities. Epicor Eclipse typically connects via its own native APIs, or for deeper integration and older versions, robust database connectors or file-based methods are utilized, all orchestrated securely by the iPaaS.

AI Enhancements FAQs

▸ How can AI enhance my Epicor Eclipse and Clarity eCommerce integrations?
AI can significantly augment your integrations by providing capabilities like automated anomaly detection in order data (e.g., potential fraud), intelligent data mapping suggestions, predictive inventory reordering within Epicor Eclipse, and smart routing of customer service inquiries. This reduces manual effort, improves data quality, and provides proactive operational insights.

Error Handling & Data Consistency FAQs

▸ How do I handle errors and ensure data consistency in Epicor Eclipse and Clarity eCommerce integrations?
Implement robust error handling within your iPaaS, including automatic retries with exponential backoff for transient errors, dead-letter queues for persistent failures, and real-time alerts. Data consistency is maintained through idempotent API calls, comprehensive data validation (often AI-assisted), and transactional integrity measures, ensuring a single source of truth between Epicor Eclipse and Clarity eCommerce.

Customer Management FAQs

▸ Is it possible to integrate Clarity eCommerce with Epicor Eclipse for a 360-degree customer view?
Absolutely. An iPaaS can synchronize customer data between Clarity eCommerce and Epicor Eclipse. This includes new customer registrations, profile updates, and crucially, order history and purchase behavior, providing sales, marketing, and accounting teams with a complete, unified customer view for personalized engagement and accurate financial records.

Security & Compliance FAQs

▸ What are the security considerations for integrating Epicor Eclipse and Clarity eCommerce?
Key considerations include securing API access (OAuth 2.0, least privilege), encrypting all data in transit (TLS 1.2+) and at rest, tokenizing sensitive payment information (PCI DSS compliance), implementing robust data validation to prevent manipulation, and maintaining comprehensive audit trails. Our iPaaS ensures these best practices are inherent to the integration architecture.
Pricing

Simple, transparent pricing for Epicor Eclipse + Clarity eCommerce.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Epicor Eclipse + Clarity eCommerce integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo