Unlock Seamless eCommerce with Epicor Eclipse & Shopify Integration
Automate order, inventory, customer, and fulfillment data in real-time. Boost efficiency, prevent overselling, and unify your business operations with an intelligent iPaaS solution.
The Cost of Disconnected eCommerce: Manual Processes & Lost Opportunities
Operating Epicor Eclipse and Shopify as standalone systems creates significant operational friction. Manual data entry, delayed updates, and fragmented information lead to a cascade of problems that hinder growth and erode customer trust.
-
**Manual Order Entry & Reconciliation:** Tedious, error-prone process of re-keying Shopify orders into Epicor Eclipse, slowing down order fulfillment and increasing administrative overhead.
-
**Inaccurate Inventory Levels:** Discrepancies between Shopify's storefront and Epicor Eclipse's actual stock lead to overselling, backorders, and frustrated customers.
-
**Delayed Fulfillment & Shipping:** Lack of real-time communication between sales orders and warehouse operations causes shipping delays and impacts customer satisfaction.
-
**Fragmented Customer Data:** Inconsistent customer profiles across systems prevent personalized marketing and a holistic view of customer interactions.
-
**Complex Financial Reconciliation:** Manual matching of Shopify transactions, refunds, and payments against Epicor Eclipse accounting records consumes valuable time and increases audit risk.
-
**Stifled Growth:** Inability to scale eCommerce operations efficiently due to reliance on manual processes, leading to missed revenue opportunities.
The Intelligent Integration Solution: Epicor Eclipse & Shopify via iPaaS
Our intelligent iPaaS platform provides a comprehensive, low-code solution to seamlessly connect Epicor Eclipse and Shopify. By automating critical workflows and ensuring real-time data synchronization, we empower your business to operate with unparalleled efficiency, accuracy, and agility.
-
**Real-time Data Synchronization:** Instant updates for orders, inventory, customers, and fulfillment statuses.
-
**Automated Workflow Orchestration:** Drag-and-drop builder for complex, multi-step business processes.
-
**Centralized Data Harmonization:** Canonical data models ensure consistency and quality across systems.
-
**Robust Error Handling & Monitoring:** Proactive alerts, automatic retries, and comprehensive logging for uninterrupted operations.
-
**Scalable & Secure Architecture:** Built for high-throughput, ensuring performance and data protection.
Comprehensive Solution Details
-
**Real-time Data Synchronization:** Instant updates for orders, inventory, customers, and fulfillment statuses.
-
**Automated Workflow Orchestration:** Drag-and-drop builder for complex, multi-step business processes.
-
**Centralized Data Harmonization:** Canonical data models ensure consistency and quality across systems.
-
**Robust Error Handling & Monitoring:** Proactive alerts, automatic retries, and comprehensive logging for uninterrupted operations.
-
**Scalable & Secure Architecture:** Built for high-throughput, ensuring performance and data protection.
-
**AI-Powered Automation:** Smart mapping, validation, and anomaly detection to enhance integration intelligence.
Technical Integration Details: How Epicor Eclipse and Shopify Connect
Our integration leverages a modern, API-first, event-driven architecture orchestrated by an iPaaS. This approach ensures robust, real-time data exchange, high performance, and secure connectivity between Epicor Eclipse and Shopify.
Data Flow Steps
**1. API Connectivity & Authentication:** Establish secure connections to both Epicor Eclipse and Shopify APIs. Shopify uses OAuth 2.0; Epicor Eclipse uses its native API authentication (e.g., API keys, tokens).
**2. Webhook Configuration (Shopify):** Register Shopify webhooks (e.g., orders/create, fulfillments/create, refunds/create) to trigger real-time integration workflows.
**3. Data Mapping & Transformation:** Utilize the iPaaS's visual mapper to define how data fields from one system translate to the other, applying necessary transformations (e.g., data types, formats).
**4. Workflow Orchestration:** Design multi-step workflows in the iPaaS, defining the sequence of operations, conditional logic, and error handling for each data flow.
**5. Error Handling & Monitoring:** Implement comprehensive logging, automated retries with exponential backoff, dead-letter queues, and real-time alerts for proactive issue resolution.
**6. Deployment & Governance:** Deploy workflows through a Dev → QA → Prod pipeline, with version control and audit trails for compliance and controlled changes.
Data Touchpoints
"The integration architecture features a central iPaaS acting as the 'hub'. Shopify initiates real-time data flows to the iPaaS via webhooks for events like new orders, refunds, and fulfillments. The iPaaS then processes, transforms, and routes this data to Epicor Eclipse via its APIs, creating sales orders, credit memos, or updating customer records. Conversely, Epicor Eclipse acts as the master for inventory and product data, pushing updates to the iPaaS, which then synchronizes 'Inventory Levels' and 'Products' to Shopify via its APIs, ensuring bi-directional data consistency. All communications are secured with HTTPS/TLS."
Simple, transparent pricing for Epicor Eclipse + Shopify.
Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.
How Middleware Integration Works
See Epicor Eclipse + Shopify integration in action.
Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.
Integration Use Cases
Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.
Real-time Order Processing & Fulfillment Loop
When a customer places an order on Shopify, the integration instantly creates a corresponding sales order in Epicor Eclipse. Once the order is fulfilled (either in Eclipse or a connected WMS), shipment details and tracking information are automatically pushed back to Shopify, notifying the customer and updating order status.
Integration Steps:
- 0 1. Shopify 'orders/create' webhook triggers iPaaS.
- 1 2. iPaaS maps Shopify order data (customer, line items, shipping) to Epicor Eclipse Sales Order.
- 2 3. Sales Order created in Epicor Eclipse, triggering inventory allocation and fulfillment processes.
- 3 4. Epicor Eclipse (or WMS) fulfills order and updates shipment details.
- 4 5. iPaaS detects Epicor Eclipse shipment update and creates Shopify Fulfillment with tracking.
- 5 6. Shopify notifies customer with tracking details.
Business Outcome
Reduced order processing time, accurate inventory allocation, automated customer notifications, improved customer satisfaction, and streamlined warehouse operations.
Real-time (event-driven)
API Endpoints & Data Logic
Technical details for developers and architects.
⚡ Transformation Logic
- [rule, SKU Normalization & Lookup],[description, Standardize SKUs and perform lookups to ensure correct product matching between Shopify `variant.sku` and Epicor Eclipse `ItemNumber`.]
- [rule, Address Standardization],[description, Cleanse and format addresses (street, city, state/province, postal code, country) to meet the validation rules of Epicor Eclipse.]
- [rule, Status Code Translation],[description, Map Shopify's `financial_status` and `fulfillment_status` (e.g., 'paid', 'fulfilled') to Epicor Eclipse's internal status codes for orders and shipments.]
- [rule, Currency Conversion],[description, Handle multi-currency scenarios, converting Shopify's transaction currency to Epicor Eclipse's base currency if required, applying appropriate exchange rates.]
- [rule, Tax & Shipping Calculation Reconciliation],[description, Ensure that tax and shipping amounts from Shopify orders are correctly allocated and calculated within Epicor Eclipse's sales order structure.]
- [rule, Date & Time Format Adjustment],[description, Convert date and time formats between systems to ensure consistency and prevent parsing errors.]
🛡️ Error Handling
- Shopify API rate limit exceeded during a bulk update.
- Invalid SKU in Shopify order not found in Epicor Eclipse's Item Master.
- Epicor Eclipse API authentication failure or temporary service unavailability.
- Data type mismatch during transformation (e.g., string to integer conversion failure).
- Network connectivity issues between iPaaS and either Epicor Eclipse or Shopify.
- Attempt to create duplicate customer record in Epicor Eclipse without proper deduplication logic.
Simple, transparent pricing for Epicor Eclipse + Shopify.
Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.
See Epicor Eclipse + Shopify integration in action.
Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.
Simple, transparent pricing for Epicor Eclipse + Shopify.
Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.
See Epicor Eclipse + Shopify integration in action.
Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.