Unify Epicor Eclipse & WooCommerce: Automate Your eCommerce Operations
Connect your ERP and online store in real-time. Boost efficiency, eliminate manual tasks, and provide an exceptional customer experience with intelligent, low-code integration.
The Disconnect: Manual Processes Hinder eCommerce Growth
Without a seamless connection between your Epicor Eclipse ERP and WooCommerce store, businesses face a myriad of challenges that impede growth, introduce errors, and diminish customer satisfaction.
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**Manual Order Entry:** Re-keying WooCommerce orders into Epicor Eclipse is time-consuming, prone to errors, and delays fulfillment.
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**Inaccurate Inventory:** Discrepancies between ERP stock and WooCommerce can lead to overselling, backorders, and disappointed customers.
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**Fragmented Customer Data:** Customer information spread across systems makes personalized marketing and unified service challenging.
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**Delayed Financial Reconciliation:** Manual processing of refunds and sales data leads to accounting bottlenecks and reconciliation issues.
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**Inefficient Product Management:** Updating product details (pricing, descriptions) separately in two systems is redundant and error-prone.
The Intelligent Solution: Epicor Eclipse + WooCommerce via iPaaS
Our powerful iPaaS platform bridges the gap between Epicor Eclipse and WooCommerce, creating a harmonious ecosystem where data flows freely, processes are automated, and your business operates with unprecedented efficiency and accuracy.
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**Real-time Order Synchronization:** Instantly transfer WooCommerce orders to Epicor Eclipse Sales Orders.
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**Dynamic Inventory Management:** Keep WooCommerce stock levels perfectly aligned with Epicor Eclipse's master inventory.
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**Unified Customer Profiles:** Synchronize new and updated customer data between systems.
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**Automated Financial Workflows:** Streamline refund processing and credit memo generation.
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**Centralized Product Information:** Ensure consistent product data (SKUs, pricing, descriptions) across platforms.
Comprehensive Solution Details
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**Real-time Order Synchronization:** Instantly transfer WooCommerce orders to Epicor Eclipse Sales Orders.
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**Dynamic Inventory Management:** Keep WooCommerce stock levels perfectly aligned with Epicor Eclipse's master inventory.
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**Unified Customer Profiles:** Synchronize new and updated customer data between systems.
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**Automated Financial Workflows:** Streamline refund processing and credit memo generation.
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**Centralized Product Information:** Ensure consistent product data (SKUs, pricing, descriptions) across platforms.
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**AI-Augmented Anomaly Detection:** Proactively identify and flag unusual orders or data patterns.
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**Low-Code/No-Code Workflow Builder:** Empower business users to design and manage integrations.
Technical Integration Details: Connecting Epicor Eclipse & WooCommerce
This section outlines the technical architecture, data flow, and underlying mechanisms that power the seamless integration between Epicor Eclipse and WooCommerce, facilitated by an advanced iPaaS platform.
Data Flow Steps
[step, Authentication & Connection],[description, Securely establish connections to both Epicor Eclipse (via its API) and WooCommerce (using Consumer Key/Secret for Basic Auth or OAuth 1.0a). Credentials are stored in the iPaaS's secure vault.]
[step, Event Triggering],[description, WooCommerce utilizes webhooks (e.g., `order.created`, `product.updated`, `refund.created`) to notify the iPaaS in real-time about critical events. For Epicor Eclipse, either webhooks (if available), API polling, or scheduled data exports are used to detect changes.]
[step, Data Retrieval & Ingestion],[description, Upon a trigger, the iPaaS fetches relevant data entities (e.g., `Order`, `Product`, `Customer`, `Refund`) from the source system via its REST API endpoints.]
[step, Data Mapping & Transformation],[description, The iPaaS's visual mapping engine transforms the retrieved data from the source system's schema to the target system's schema. This includes field-level mapping, data type conversions, value lookups, and applying business logic (e.g., calculating taxes, deriving customer groups). AI-assisted mapping speeds up this process.]
[step, Data Validation & Enrichment],[description, Data is validated against predefined rules and potentially enriched (e.g., adding internal IDs, calculating derived fields) before being sent to the target system. AI can detect anomalies here.]
[step, Data Delivery & Update],[description, The transformed and validated data is then sent to the target system via its REST API (e.g., POST for creation, PUT for updates). Batching is used for bulk operations where real-time is not critical.]
[step, Error Handling & Monitoring],[description, Throughout the process, the iPaaS monitors for errors, implements retry logic with exponential backoff, and routes failed messages to dead-letter queues for review. Alerts are sent for critical issues.]
[step, Status Updates & Reconciliation],[description, After successful data transfer, status updates (e.g., Epicor Eclipse Sales Order ID back to WooCommerce Order metadata) are performed to maintain consistency and enable reconciliation.]
Data Touchpoints
"WooCommerce (Event/API) --> iPaaS (Connect, Transform, Validate) --> Epicor Eclipse (API/Event) --> iPaaS --> WooCommerce (API/Event). Key entities: Order, Product, Customer, Refund. Directionality is typically bi-directional for full synchronization."
Simple, transparent pricing for Epicor Eclipse + WooCommerce.
Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.
How Middleware Integration Works
See Epicor Eclipse + WooCommerce integration in action.
Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.
Integration Use Cases
Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.
WooCommerce Order to Epicor Eclipse Sales Order Automation
Automate the end-to-end process of new order creation in WooCommerce to sales order creation in Epicor Eclipse, including customer and product data synchronization, ensuring real-time visibility and accurate fulfillment.
Integration Steps:
- 0 WooCommerce `order.created` webhook triggers iPaaS.
- 1 iPaaS retrieves `Order` and `Customer` details from WooCommerce.
- 2 iPaaS checks for existing customer in Epicor Eclipse; creates new if not found, updates if exists.
- 3 iPaaS maps WooCommerce `line_items` to Epicor Eclipse Sales Order lines, validating product SKUs.
- 4 A new Sales Order is created in Epicor Eclipse.
- 5 Epicor Eclipse Sales Order ID is pushed back to WooCommerce for reference, and order status is updated to 'Processing'.
Business Outcome
Instant order processing, elimination of manual data entry, reduction in order fulfillment errors, real-time sales reporting in ERP.
Real-time (event-driven)
API Endpoints & Data Logic
Technical details for developers and architects.
⚡ Transformation Logic
- **Currency Conversion:** If applicable, convert currency formats between systems.
- **Tax Calculation:** Ensure tax lines from WooCommerce map correctly to Epicor Eclipse tax rules or are passed as calculated values.
- **Address Normalization:** Standardize address formats for consistency.
- **Status Mapping:** Define clear mappings for order and product statuses (e.g., WooCommerce 'processing' to Epicor Eclipse 'Open Order').
- **Default Values:** Apply default values for fields not present in the source system (e.g., default salesperson for eCommerce orders in Epicor Eclipse).
- **Data Enrichment:** Add internal IDs or derived fields during transfer (e.g., adding an Epicor Eclipse Customer ID to WooCommerce customer metadata).
🛡️ Error Handling
- **API Rate Limit Exceeded:** iPaaS automatically retries with backoff.
- **Invalid Data Format:** Data flagged by AI validation, moved to DLQ for correction.
- **Non-existent SKU:** Order blocked, alert sent, or default product assigned if configured.
- **Network Downtime:** iPaaS queues messages and retries when connectivity restores.
- **Duplicate Record:** Deduplication logic prevents creation, updates existing record.
Simple, transparent pricing for Epicor Eclipse + WooCommerce.
Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.
See Epicor Eclipse + WooCommerce integration in action.
Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.
Simple, transparent pricing for Epicor Eclipse + WooCommerce.
Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.
See Epicor Eclipse + WooCommerce integration in action.
Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.