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Unify Epicor Kinetic & Amazon Fulfillment: Drive eCommerce Excellence

Achieve real-time inventory, order, and financial synchronization between your Epicor Kinetic ERP and Amazon FBA/MCF with intelligent, low-code integration.

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The Challenge

The Disconnect: Why Manual Amazon Fulfillment & Epicor Kinetic Management Fails

Managing Amazon Fulfillment operations alongside Epicor Kinetic ERP manually or with custom-coded point-to-point integrations creates significant operational hurdles. Businesses face a constant battle against data silos, delayed information, and costly errors.

  • Manual Data Entry & Reconciliation: Tedious, error-prone processes for orders, inventory, returns, and financial settlements.
  • Inventory Discrepancies: Out-of-sync stock levels lead to overselling on Amazon or missed sales opportunities.
  • Delayed Financial Reporting: Complex Amazon Settlement Reports require extensive manual effort to reconcile with Epicor Kinetic's General Ledger.
  • Inefficient Order Processing: Slow order flow from Amazon to fulfillment, impacting customer satisfaction and shipping times.
  • Lack of Real-time Visibility: Inability to see a unified view of sales, inventory, and customer data across platforms.
  • Compliance Risks: Manual processes increase the risk of errors in tax calculations, returns processing, and data privacy.
Integration Diagram
Solution Illustration
The Solution

Seamless Epicor Kinetic & Amazon Fulfillment Integration with iPaaS

Our intelligent iPaaS platform provides a comprehensive, low-code solution to connect Epicor Kinetic with Amazon Fulfillment (FBA/MCF), automating critical workflows and ensuring real-time data synchronization. Say goodbye to manual processes and hello to operational harmony.

  • Real-time Order Synchronization: Automatically create sales orders in Epicor Kinetic from Amazon.
  • Dynamic Inventory Management: Keep Amazon FBA stock levels updated from Kinetic, preventing overselling.
  • Automated Financial Reconciliation: Post Amazon Settlement Report data directly to Kinetic's GL.
  • Multi-Channel Fulfillment (MCF) Support: Leverage FBA for orders from non-Amazon channels.
  • Returns & Refund Automation: Streamline FBA return processing into Kinetic.
Implementation Timeline

Go live with Epicor Kinetic & Amazon Fulfillment + | Streamline FBA & ERP in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor Kinetic & Amazon Fulfillment and | Streamline FBA & ERP, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor Kinetic & Amazon Fulfillment + | Streamline FBA & ERP deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Real-time Order Synchronization: Automatically create sales orders in Epicor Kinetic from Amazon.
  • Dynamic Inventory Management: Keep Amazon FBA stock levels updated from Kinetic, preventing overselling.
  • Automated Financial Reconciliation: Post Amazon Settlement Report data directly to Kinetic's GL.
  • Multi-Channel Fulfillment (MCF) Support: Leverage FBA for orders from non-Amazon channels.
  • Returns & Refund Automation: Streamline FBA return processing into Kinetic.
  • Product Listing Management: Sync product data from Kinetic/PIM to Amazon Seller Central.
  • AI-Enhanced Fraud Detection: Proactively identify and flag suspicious orders.

Technical Integration Details: Epicor Kinetic & Amazon SP-API

Our integration leverages a modern iPaaS to provide robust, scalable, and secure connectivity between Epicor Kinetic (an advanced ERP/accounting system) and the Amazon Selling Partner API (SP-API), the official interface for Amazon Seller Central operations.

Data Flow Steps

Authentication & Authorization: Securely connect to Amazon SP-API via OAuth 2.0 (Login with Amazon) for refresh/access tokens, and Epicor Kinetic via API keys/OAuth.

Event Listener/Polling: Configure iPaaS to listen for Amazon SP-API Notifications (webhooks) for real-time events (new orders, shipment updates) or schedule efficient polling for reports and bulk data.

Data Extraction: Retrieve relevant data entities (Orders, Inventory, Reports) from Amazon and Epicor Kinetic's respective APIs.

Data Transformation & Mapping: Utilize the iPaaS's visual mapping canvas to transform and harmonize data schemas between Amazon's specific formats (e.g., ASIN, FNSKU) and Epicor Kinetic's ERP structure.

Business Logic & Validation: Apply custom business rules, conditional logic, and AI-driven validation to ensure data quality and enforce operational policies.

Data Ingestion: Push transformed and validated data into the target system (Epicor Kinetic or Amazon) via their respective APIs.

Error Handling & Monitoring: Implement comprehensive error handling (retries, alerts, dead-letter queues) and real-time monitoring of all integration flows.

Data Touchpoints

Amazon: Order, Product, Inventory Item, Shipment, Return, Settlement Report, Customer, FBA Inbound Shipment, Promotion/Discount, Feed, Financial Event.
Epicor Kinetic: Sales Order, Purchase Order, Inventory Part, General Ledger (GL) Entry, Customer, Supplier, RMA (Return Material Authorization), Financial Transaction.

"The integration architecture typically involves a central iPaaS platform acting as the orchestrator. Data flows from Amazon SP-API (via webhooks or scheduled reports) to the iPaaS, where it undergoes transformation, validation, and enrichment, before being pushed to Epicor Kinetic's APIs. Conversely, updates from Epicor Kinetic (e.g., inventory changes) flow through the iPaaS, are transformed, and pushed to Amazon SP-API via Feeds or direct API calls. All interactions are logged and monitored."

Pricing

Simple, transparent pricing for Epicor Kinetic & Amazon Fulfillment + | Streamline FBA & ERP.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Epicor Kinetic & Amazon Fulfillment

Integrating Epicor Kinetic & Amazon Fulfillment fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Core Entities & Intelligent Data Mapping between Epicor Kinetic & Amazon

Effective integration hinges on precise data mapping and transformation. Our iPaaS provides robust capabilities to harmonize data between Epicor Kinetic's structured ERP entities and Amazon's diverse SP-API schemas, often leveraging AI for efficiency.

Order

Represents a customer's purchase on Amazon, containing details like order ID, buyer information, line items, shipping address, and fulfillment status. Critical for sales, inventory, and financial reconciliation.

Epicor Kinetic & Amazon Fulfillment Fields

SalesOrderNum CustomerRef OrderDate OrderStatus ShipToAddress OrderTotal OrderLines ShipViaCode PONum

| Streamline FBA & ERP Fields

AmazonOrderId SellerOrderId PurchaseDate OrderStatus BuyerInfo ShippingAddress OrderTotal OrderItems FulfillmentChannel ShipmentServiceLevelCategory

Mapping Notes

Amazon's 'Order' maps to Epicor Kinetic's 'Sales Order'. Line item details ('OrderItems' to 'OrderLines') require careful SKU/PartNum matching. Buyer PII from Amazon is limited, requiring creative linking to existing Kinetic customer records or creating generic ones.

Next Steps

See Epicor Kinetic & Amazon Fulfillment + | Streamline FBA & ERP integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

eCommerce Order to Amazon FBA Fulfillment & Kinetic Sales Order

Seamlessly manage the entire lifecycle of a sales order originating from any eCommerce platform (e.g., your website, Shopify) through Epicor Kinetic and into Amazon FBA for fulfillment. This ensures rapid processing and complete transparency.

Integration Steps:

  1. 0 Customer places order on eCommerce site (e.g., Shopify).
  2. 1 iPaaS captures new order, creates a Sales Order in Epicor Kinetic.
  3. 2 Kinetic updates inventory levels, triggers an FBA Multi-Channel Fulfillment (MCF) order via iPaaS.
  4. 3 Amazon FBA processes and ships the order.
  5. 4 iPaaS captures shipment tracking and status updates from Amazon SP-API Notifications.
  6. 5 Kinetic Sales Order is updated with tracking information, and customer is notified.

Business Outcome

Reduced order fulfillment time, accurate inventory across all channels, streamlined accounting, and enhanced customer satisfaction with timely updates.

Frequency

Real-time (event-driven)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Boost Operational Efficiency
Eliminate manual data entry and reconciliation tasks, freeing up your team to focus on strategic initiatives rather than repetitive administrative work.
Ensure Real-time Data Accuracy
Maintain synchronized inventory levels, order statuses, and financial data across Epicor Kinetic and Amazon, preventing overselling and discrepancies.
Accelerate Order-to-Cash Cycle
Automate order processing, fulfillment initiation, and financial posting, leading to faster delivery times and quicker revenue recognition.
Gain Comprehensive Financial Visibility
Automatically reconcile complex Amazon Settlement Reports with Epicor Kinetic's GL, providing accurate, up-to-date financial insights.
Enhance Customer Satisfaction
Improve order accuracy, speed of delivery, and seamless returns processing, leading to a superior customer experience and repeat business.
Scale with Confidence
The scalable iPaaS architecture supports your growth on Amazon, handling increased order volumes and expanding product catalogs without performance degradation.
✨

Boost Operational Efficiency

70% Reduction in manual effort

📋 What You Get

Eliminate manual data entry and reconciliation tasks, freeing up your team to focus on strategic initiatives rather than repetitive administrative work.

💼 Business Impact

This benefit directly contributes to 70% improvement in Reduction in manual effort, enabling your team to focus on high-value strategic initiatives.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST, GET, PATCH /api/v1/odata/v2/Erp.BO.SalesOrderSvc/SalesOrders Create, retrieve, and update sales orders, including lines and releases, within Epicor Kinetic.
GET, PATCH /api/v1/odata/v2/Erp.BO.PartSvc/Parts Retrieve product master data and update inventory quantities for parts in Epicor Kinetic.
POST /api/v1/odata/v2/Erp.BO.GLJournalEntrySvc/GLJournalEntries Post new journal entries and lines to the General Ledger in Epicor Kinetic for financial reconciliation.
POST, GET, PATCH /api/v1/odata/v2/Erp.BO.RMASvc/RMAs Create, retrieve, and update Return Material Authorizations (RMAs) in Epicor Kinetic.
GET, POST /api/v1/odata/v2/Erp.BO.CustomerSvc/Customers Retrieve customer details or create new customer records in Epicor Kinetic.

⚡ Transformation Logic

  • Data Type Conversion: Convert Amazon's string-based dates to Kinetic's date/time format.
  • Lookup Tables: Map Amazon's 'FulfillmentChannel' to Kinetic's 'WarehouseCode' or 'SiteID'.
  • Conditional Logic: Apply different tax codes or GL accounts based on product category or shipping region.
  • Aggregation: Summarize multiple Amazon 'Financial Events' into single Kinetic GL entries.
  • String Manipulation: Cleanse or standardize product descriptions and addresses.

🛡️ Error Handling

  • Amazon Rate Limit Exceeded: iPaaS automatically retries the request after an exponential backoff period.
  • Invalid Epicor Kinetic PartNum: The order is quarantined, and an alert is sent for manual SKU mapping or product creation.
  • Network Interruption: Messages are queued in a dead-letter queue and retried once connectivity is restored.
  • Data Format Mismatch: AI identifies the discrepancy, suggests a transformation, or routes for manual correction.
  • Unauthorized API Access: Alerts are triggered, and API tokens are automatically refreshed or revoked if suspicious activity is detected.
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

Technical FAQs

▸ What is the Amazon Selling Partner API (SP-API) and why is it important for Epicor Kinetic integration?
The Amazon Selling Partner API (SP-API) is Amazon's official suite of REST-based APIs for programmatic access to Seller Central data and functionality. It's crucial for Epicor Kinetic integration because it provides the secure, scalable method to automate tasks like order processing, inventory management, shipment tracking, product listings, and financial reporting, enabling seamless data exchange between Amazon Fulfillment and your Epicor ERP.
▸ How do I handle Amazon SP-API rate limits in my Epicor Kinetic integrations?
Effectively managing rate limits requires an iPaaS with built-in capabilities for intelligent throttling, exponential backoff for retries, and queuing mechanisms. Batching requests for non-real-time operations (like product updates) and distributing load across multiple API calls can also help. Monitoring API usage is key to proactively adjusting strategies, all handled by our integration platform.

Business Value FAQs

▸ How can iPaaS enhance my Amazon Fulfillment operations with Epicor Kinetic?
An iPaaS streamlines Amazon Fulfillment operations by providing pre-built connectors, visual mapping tools, and orchestration layers to automate complex workflows between Amazon and Epicor Kinetic. It enables real-time data synchronization, robust error handling, scalable processing, and the ability to integrate Amazon with Kinetic without custom code, significantly reducing manual effort and improving accuracy across your ERP and fulfillment processes.

Challenges FAQs

▸ What are the common challenges when integrating Epicor Kinetic with Amazon Fulfillment?
Common challenges include managing Amazon's evolving API versions and rate limits, complex data transformations for settlement reports into Kinetic's GL, ensuring real-time inventory accuracy across multiple channels, handling FBA returns and refunds efficiently in Kinetic, and maintaining data consistency between Amazon and your ERP. Our iPaaS helps address these by abstracting API complexities and providing robust data governance.

Technology FAQs

▸ How does AI fit into Epicor Kinetic and Amazon Fulfillment integration?
AI augments this integration by providing intelligent capabilities such as automated data validation, anomaly detection in financial reports or inventory levels, predictive insights for demand forecasting, smart routing of exceptions, and AI-assisted data mapping recommendations. This transforms reactive processes into proactive, self-optimizing workflows, directly impacting your Kinetic data integrity and Amazon performance.

Workflows FAQs

▸ What's the best way to synchronize inventory between Epicor Kinetic and Amazon FBA?
The best way is to implement an event-driven, near real-time synchronization via an iPaaS. When inventory changes in Epicor Kinetic (e.g., due to sales, receipts, adjustments), an event should trigger the iPaaS to update Amazon FBA via the SP-API Feeds. This prevents overselling on Amazon and ensures accurate stock levels are always reflected from your Epicor ERP.
▸ Can I automate Multi-Channel Fulfillment (MCF) orders from Epicor Kinetic?
Yes, you can fully automate Multi-Channel Fulfillment (MCF) orders. An iPaaS can capture orders from your non-Amazon sales channels (e.g., your direct website, eBay), create a sales order in Epicor Kinetic, transform them into Amazon's MCF order format, and submit them via the SP-API Fulfillment Outbound API. The iPaaS then tracks the fulfillment status and updates your originating sales channel and Kinetic.

Security FAQs

▸ What are the security implications of integrating Epicor Kinetic with Amazon SP-API?
Security implications include protecting sensitive customer and financial data, securing API credentials (refresh tokens, client secrets), ensuring data encryption in transit and at rest, and adhering to Amazon's Data Protection Policy. A robust iPaaS provides features like credential vaulting, end-to-end encryption, audit logging, and compliance with GDPR/CCPA to mitigate these risks, safeguarding both your Kinetic and Amazon data.
Pricing

Simple, transparent pricing for Epicor Kinetic & Amazon Fulfillment + | Streamline FBA & ERP.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Epicor Kinetic & Amazon Fulfillment + | Streamline FBA & ERP integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo