Integration Hero
Connect™

Unlock Seamless eCommerce: Epicor Kinetic & Amazon Marketplace Integration

Automate your sales, inventory, and financials with real-time data sync between Epicor Kinetic ERP and Amazon Marketplace.

Get Pricing

See how it works
The Challenge

The Cost of Disconnected eCommerce & ERP Operations

Managing a thriving Amazon Marketplace business while running Epicor Kinetic ERP separately can lead to significant operational bottlenecks, costly errors, and missed opportunities. Without a robust integration, your teams are constantly battling manual data entry and outdated information.

  • Manual Order Entry: Hours spent transcribing Amazon orders into Epicor Kinetic, prone to human error.
  • Inventory Discrepancies: Overselling or underselling on Amazon due to delayed or inaccurate stock updates from Epicor Kinetic.
  • Delayed Financial Reconciliation: Complex, time-consuming process of manually matching Amazon settlement reports with Epicor Kinetic's General Ledger.
  • Outdated Product Information: Inconsistent product data and pricing across Amazon and your ERP, leading to customer confusion and lost sales.
  • Inefficient Returns & Refunds: Manual processing of Amazon returns in Epicor Kinetic, causing delays and customer dissatisfaction.
  • Lack of Real-time Visibility: Inability to gain a unified view of sales, inventory, and financial performance across channels.
Integration Diagram
Solution Illustration
The Solution

Automate & Optimize Your Business with Epicor Kinetic & Amazon Marketplace Integration

Our powerful iPaaS solution provides a comprehensive, bi-directional integration between Epicor Kinetic (ERP) and Amazon Marketplace. By automating critical workflows, we empower your business with real-time data, streamlined operations, and actionable insights, transforming your eCommerce strategy.

  • Real-time Order Synchronization from Amazon to Epicor Kinetic.
  • Automated Inventory Updates from Epicor Kinetic to Amazon.
  • Streamlined Product Catalog & Pricing Sync.
  • Intelligent Financial Settlement Report Reconciliation.
  • Automated Shipment & Tracking Updates.
Implementation Timeline

Go live with Epicor Kinetic Amazon: + Streamline ERP & Marketplace in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor Kinetic Amazon: and Streamline ERP & Marketplace, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor Kinetic Amazon: + Streamline ERP & Marketplace deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Real-time Order Synchronization from Amazon to Epicor Kinetic.
  • Automated Inventory Updates from Epicor Kinetic to Amazon.
  • Streamlined Product Catalog & Pricing Sync.
  • Intelligent Financial Settlement Report Reconciliation.
  • Automated Shipment & Tracking Updates.
  • Robust Error Handling & Alerting System.

Technical Deep Dive: Epicor Kinetic & Amazon Marketplace Integration

This section outlines the technical architecture, data touchpoints, and methodologies employed for a robust and scalable integration between Epicor Kinetic and Amazon Marketplace, powered by a modern iPaaS.

Data Flow Steps

API Connectivity: Establish secure, authenticated connections to Epicor Kinetic's REST APIs and Amazon's Selling Partner API (SP-API) using OAuth 2.0.

Event-Driven Listeners: Configure iPaaS to listen for Amazon SP-API notifications (webhooks) for real-time events like new orders or inventory changes.

Data Extraction: Pull relevant data from Amazon (orders, settlements, products) and Epicor Kinetic (inventory, sales orders, financials).

Data Transformation & Mapping: Utilize the iPaaS's visual mapping engine to transform disparate data schemas into a canonical model, ensuring compatibility.

Business Logic & Validation: Apply custom business rules, conditional logic, and data validation within the iPaaS workflow.

Data Ingestion: Push transformed and validated data into the target system via its respective APIs.

Error Handling & Monitoring: Implement comprehensive logging, automated retries, and proactive alerts for all integration flows.

Deployment & Governance: Manage integration lifecycles through Dev -> QA -> Prod environments with version control and audit trails.

Data Touchpoints

Amazon SP-API (Orders, Listings, Reports, Fulfillment, Catalog)
Epicor Kinetic REST APIs (SalesOrder, Part, GLJournalEntry, Customer, Shipment)

"The integration architecture features Amazon Marketplace and Epicor Kinetic as endpoints, with the iPaaS serving as the central orchestration layer. Data flows bi-directionally, initiated by events or scheduled processes. Amazon events (e.g., new order) trigger iPaaS workflows, which extract data, transform it, and then push it to Epicor Kinetic (e.g., create Sales Order). Conversely, Epicor Kinetic events (e.g., inventory change) trigger iPaaS workflows to update Amazon (e.g., update product quantity). Financial reports are pulled from Amazon, processed by the iPaaS, and posted to Epicor Kinetic's GL. All interactions are secured via API authentication and encryption, with comprehensive monitoring and error handling by the iPaaS."

Pricing

Simple, transparent pricing for Epicor Kinetic Amazon: + Streamline ERP & Marketplace.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Epicor Kinetic Amazon:

Integrating Epicor Kinetic Amazon: fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Core Entities & Field-Level Mappings: Epicor Kinetic & Amazon Marketplace

A successful integration hinges on accurate data mapping between the disparate schemas of Epicor Kinetic and Amazon Marketplace. Our iPaaS provides granular control over entity and field-level transformations, ensuring data integrity.

Order

Represents a customer's purchase on Amazon Marketplace. Contains details necessary for fulfillment and financial reconciliation.

Epicor Kinetic Amazon: Fields

[field, SalesOrderNum],[description, Unique identifier for the sales order in Kinetic.] [field, OrderDate],[description, Date of order creation in Kinetic.] [field, CustomerNum],[description, Customer ID in Kinetic.] [field, ShipToAddr],[description, Shipping address details.] [field, OrderTotal],[description, Total value of the order.] [field, OrderLines],[description, Collection of order line items.] [field, AmazonOrderID_c],[description, Custom field to store Amazon's order ID for lookup.]

Streamline ERP & Marketplace Fields

[field, amazonOrderId],[description, Amazon's unique order identifier.] [field, purchaseDate],[description, Date of purchase.] [field, orderStatus],[description, Current status of the order (e.g., Pending, Shipped).] [field, fulfillmentChannel],[description, FBA or MFN (Merchant Fulfilled Network).] [field, sellerOrderId],[description, Optional seller-assigned order ID.] [field, shippingAddress],[description, Customer's shipping address.] [field, orderTotal],[description, Total value of the order.] [field, paymentMethod],[description, Method of payment.]

Mapping Notes

The Amazon `amazonOrderId` is mapped to a custom field in Epicor Kinetic (e.g., `AmazonOrderID_c`) to maintain a direct reference. `purchaseDate` maps to `OrderDate`. `shippingAddress` components map to respective `ShipToAddr` fields. `orderTotal` maps to `OrderTotal`. `orderStatus` drives subsequent workflow states in Kinetic.

Next Steps

See Epicor Kinetic Amazon: + Streamline ERP & Marketplace integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Amazon Order to Epicor Kinetic Fulfillment

Streamline the entire order-to-fulfillment process, from customer purchase on Amazon to sales order creation and shipment in Epicor Kinetic.

Integration Steps:

  1. 0 Customer places order on Amazon Marketplace.
  2. 1 iPaaS receives real-time order notification via Amazon SP-API webhook.
  3. 2 iPaaS transforms Amazon order data into Epicor Kinetic Sales Order format.
  4. 3 New Sales Order is automatically created in Epicor Kinetic (or WMS).
  5. 4 Epicor Kinetic processes the order, allocates inventory, and generates shipment.
  6. 5 Shipment details (tracking ID, carrier) are sent back to Amazon via iPaaS.
  7. 6 Amazon updates customer with shipment notification.

Business Outcome

Faster order processing, reduced manual errors, accurate inventory allocation, and improved customer communication.

Frequency

Real-time (event-driven)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Boost Operational Efficiency
Automate manual data entry for orders, inventory, and financials, freeing up your team to focus on strategic tasks instead of repetitive administrative work.
Ensure Real-time Inventory Accuracy
Synchronize Epicor Kinetic inventory levels with Amazon Marketplace in real-time or near real-time, preventing overselling and stockouts, and improving customer satisfaction.
Accelerate Financial Reconciliation
Automate the complex process of reconciling Amazon settlement reports with Epicor Kinetic's General Ledger, reducing closing times and improving financial reporting accuracy.
Enhance Customer Satisfaction
Faster order processing, accurate inventory, and timely shipment updates lead to a superior customer experience on Amazon, boosting reviews and repeat business.
Improve Seller Performance
Meet Amazon's strict performance metrics for shipping, returns, and order defect rates by automating critical workflows and ensuring data consistency.
Scale Your Business with Confidence
Build a scalable foundation for your eCommerce growth. Our integration effortlessly handles increased order volumes without proportional increases in manual effort.
✨

Boost Operational Efficiency

70% Reduction in Manual Data Entry

📋 What You Get

Automate manual data entry for orders, inventory, and financials, freeing up your team to focus on strategic tasks instead of repetitive administrative work.

💼 Business Impact

This benefit directly contributes to 70% improvement in Reduction in Manual Data Entry, enabling your team to focus on high-value strategic initiatives.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST, GET, PUT /api/v1/SalesOrder Create new sales orders, retrieve order details, update order status for Amazon orders.
GET, PUT /api/v1/Part Retrieve product information, update inventory levels (OnHandQty, AllocatedQty).
POST /api/v1/GLJournalEntry Post financial transactions from Amazon settlement reports to the General Ledger.
POST, GET /api/v1/Customer Create or retrieve customer records associated with Amazon orders.
POST, GET, PUT /api/v1/Shipment Create and update shipment records, including tracking information.

⚡ Transformation Logic

  • Map `amazonOrderId` to Epicor's custom 'Amazon Order ID' field.
  • Convert Amazon's item-level promotions into Kinetic's discount fields.
  • Aggregate multiple Amazon fees (referral, FBA, shipping) into distinct GL accounts in Kinetic.
  • Standardize shipping address formats for Epicor's address validation.
  • Calculate net item price in Kinetic after applying Amazon promotions and discounts.

🛡️ Error Handling

  • Amazon API rate limit exceeded (handled by throttling/backoff).
  • Invalid data format from Amazon (handled by validation and dead-letter queue).
  • Epicor Kinetic API authentication failure (handled by alerts and credential management).
  • Product SKU not found in Epicor Kinetic for an Amazon order item (handled by exception workflow/manual review).
  • Network connectivity issues between iPaaS and either system (handled by retries).
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Integration FAQs

▸ Why is integrating Amazon Marketplace with an iPaaS essential for my business?
Integrating Amazon Marketplace with an iPaaS streamlines operations by automating data flow between Amazon and your ERP (Epicor Kinetic), WMS, CRM, and accounting systems. It ensures real-time inventory, accurate order processing, faster financial reconciliation, and reduces manual errors, leading to significant cost savings and improved customer satisfaction. It's crucial for scalability and maintaining data integrity across your enterprise.

Data Synchronization FAQs

▸ What are the key data entities typically synchronized between Epicor Kinetic and Amazon?
Key entities include Orders, OrderItems, Products (SKUs/ASINs), Inventory/Stock Levels, Shipments (with tracking info), and Financial Settlement Reports. Depending on the business, Customer data, Returns, and FBA Inbound Shipment Plans are also critical for a comprehensive Epicor Kinetic and Amazon integration.

Technical FAQs

▸ How does an iPaaS handle Amazon's API rate limits?
An advanced iPaaS includes built-in rate limit management features. It intelligently queues, batches, and throttles API requests to Amazon's SP-API, using strategies like exponential backoff and dynamic delays. This ensures your integrations operate smoothly, preventing errors due to exceeding Amazon's API call quotas, which is vital for high-volume Epicor Kinetic updates.

Product Management FAQs

▸ Can I automate the process of updating product listings and prices on Amazon from Epicor Kinetic?
Yes, absolutely. Using an iPaaS, you can automate product catalog synchronization from Epicor Kinetic (or your PIM) to Amazon Marketplace. This includes creating new listings, updating product details, and dynamically adjusting prices based on internal rules or competitive analysis, ensuring consistency and real-time accuracy across your ERP and marketplace.

AI & Automation FAQs

▸ How can AI enhance my Epicor Kinetic and Amazon Marketplace integration workflows?
AI can augment workflows by providing intelligent data mapping suggestions, detecting anomalies in order patterns or financial settlements, automating exception handling, predicting inventory needs, and optimizing pricing. This leads to higher data quality, proactive issue resolution, and more strategic decision-making, directly impacting your Epicor Kinetic data accuracy and Amazon profitability.

Error Management FAQs

▸ What happens if an Epicor Kinetic Amazon integration fails? How is error handling managed?
A well-designed iPaaS integration includes robust error handling. This involves comprehensive logging, automated retries with exponential backoff for transient errors, routing persistent failures to dead-letter queues for manual review, and immediate alerts/notifications to relevant teams. Some systems also use AI for automated remediation of common issues, ensuring data consistency between Epicor Kinetic and Amazon.

Security & Compliance FAQs

▸ How do I ensure data security and compliance when integrating Epicor Kinetic with Amazon Marketplace?
Ensure your iPaaS and integrations adhere to Amazon's Data Protection Policy. Use OAuth 2.0 for authentication, implement least-privilege access, encrypt all sensitive data at rest and in transit, and comply with regional data privacy regulations like GDPR or CCPA. Regular security audits and adherence to Epicor Kinetic's security best practices are also vital.
Pricing

Simple, transparent pricing for Epicor Kinetic Amazon: + Streamline ERP & Marketplace.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Epicor Kinetic Amazon: + Streamline ERP & Marketplace integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo