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Epicor Kinetic + BNG Integration

Clarity Connect™ integrates Epicor Kinetic with BNG, automating business processes and data sharing. This robust integration connects your critical business systems to automate order processing, inventory management, and customer data synchronization.

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The Challenge

Connecting with Clarity Connect™

Clarity Connect™ links Epicor Kinetic and BNG through automation and data sharing. Integrating these platforms benefits businesses by streamlining processes and connecting front-end and back-end systems.

Considerations when connecting these applications include security, performance, and physical access. We support both SaaS (Cloud) and On-Premises connection types.

Integration Diagram
Solution Illustration
The Solution

Seamless Integration

Our middleware platform ensures robust and reliable data transfer between Epicor Kinetic and BNG.

  • Seamlessly map custom fields (UDFs) in Epicor Kinetic to custom attributes in BNG entities (e.g., Customer, Product, Sales Order).
  • The visual mapper allows easy inclusion and transformation of these fields without coding.
Implementation Timeline

Go live with Epicor Kinetic + BNG in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor Kinetic and BNG, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor Kinetic + BNG deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Seamlessly map custom fields (UDFs) in Epicor Kinetic to custom attributes in BNG entities (e.g., Customer, Product, Sales Order).
  • The visual mapper allows easy inclusion and transformation of these fields without coding.

Robust Integration Architecture for Epicor Kinetic and BNG

Our integration architecture is built on a scalable, secure, and resilient iPaaS, designed to connect Epicor Kinetic and BNG seamlessly across hybrid environments. It prioritizes event-driven communication and modularity for future extensibility.

Data Flow Steps

Event-Driven Architecture: Prioritize webhooks and change data capture for real-time updates.

Canonical Data Model: Define a standardized data format within the iPaaS to simplify integrations.

Publish/Subscribe: Decouple systems by having the iPaaS publish events that multiple subscribers can consume.

API-Led Connectivity: Expose BNG and Kinetic data/functionality through managed APIs.

Circuit Breaker Pattern: Protect Epicor Kinetic and BNG from cascading failures during outages.

Data Touchpoints

iPaaS Core Engine: Orchestrates workflows, executes transformations, manages state.
Connectors: Pre-built, optimized connectors for Epicor Kinetic and BNG APIs.
Data Mapping & Transformation Engine: Visual, low-code interface for data harmonization.
API Gateway: Securely manages API access, rate limiting, and authentication.
Message Queues: Buffers data, ensures reliable delivery, handles spikes in volume.
Monitoring & Alerting: Centralized dashboards for real-time visibility and proactive issue detection.
AI/ML Module: For intelligent mapping suggestions, anomaly detection, and predictive insights.
Developer Portal/Sandbox: For testing, version control, and CI/CD pipelines.

"Conceptual Diagram: [User] -> [eCommerce/CRM/WMS] -> [BNG] <-> [iPaaS] <-> [Epicor Kinetic ERP]. The iPaaS sits as a central hub, managing all data flows, transformations, and error handling. It leverages API Gateways for secure access to both systems."

Pricing

Simple, transparent pricing for Epicor Kinetic + BNG.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Epicor Kinetic

Integrating Epicor Kinetic fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Data Entity Mapping

Explore how data flows between systems with intelligent field mapping and transformation logic.

Customer

Represents an individual or organization that purchases goods or services. Critical for CRM, sales, and financial modules.

Epicor Kinetic Fields

CustomerID Name Address City State Zip Phone Email CreditLimit TermsCode TaxID

BNG Fields

CustomerID (BNG internal ID) ExternalID (e.g., CRM ID) CompanyName FirstName LastName Email BillingAddress ShippingAddress Phone Status CreditLimit TaxExemptStatus

Mapping Notes

BNG's 'ExternalID' maps to Epicor Kinetic's potential CRM ID field or a custom UDF. 'CompanyName' in BNG often maps to 'Name' in Kinetic. Address fields require careful component mapping. Credit limits should be managed as a master in Kinetic and synced to BNG.

Next Steps

See Epicor Kinetic + BNG integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Order-to-Cash Automation

Automate the entire sales order lifecycle from an eCommerce platform (via BNG) directly into Epicor Kinetic for financial processing, ensuring accurate revenue recognition and inventory updates.

Integration Steps:

  1. 0 Customer places order on eCommerce platform.
  2. 1 Order data captured by BNG, validated, and enriched.
  3. 2 BNG creates Sales Order in Epicor Kinetic via API.
  4. 3 Epicor Kinetic updates inventory, initiates fulfillment (or triggers WMS via BNG).
  5. 4 Shipment confirmation from BNG triggers invoice generation in Epicor Kinetic.
  6. 5 Payment received via BNG gateway is posted to Epicor Kinetic Accounts Receivable.

Business Outcome

Accelerated order fulfillment, improved cash flow, reduced manual errors in order processing and billing.

Frequency

Real-time, event-driven

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
GET, POST, PUT /api/v1/Customers Manage customer master data in Epicor Kinetic (create, retrieve, update).
GET, POST, PUT /api/v1/SalesOrders Create sales orders, retrieve status, and update details in Epicor Kinetic.
GET, POST /api/v1/Invoices Retrieve and post customer invoices in Epicor Kinetic Accounts Receivable.
GET, POST, PUT /api/v1/Parts Synchronize product (part) catalog information, pricing, and attributes.
POST /api/v1/GLJournalEntries Post general ledger journal entries for financial reporting.
GET, POST, PUT /api/v1/Suppliers Manage vendor (supplier) master data in Epicor Kinetic.
GET, POST, PUT /api/v1/PurchaseOrders Create and manage purchase orders in Epicor Kinetic.

⚡ Transformation Logic

  • Field-level mapping: e.g., BNG.Customer.CompanyName -> Kinetic.Customer.Name.
  • Data type conversion: e.g., string to decimal, date format adjustments.
  • Value lookup/translation: e.g., BNG.OrderStatus ('Pending') -> Kinetic.OrderStatus ('Open').
  • Concatenation/Splitting: e.g., BNG.FirstName + BNG.LastName -> Kinetic.ContactName.
  • Conditional logic: e.g., if BNG.Product.Category == 'Service', then map to Kinetic.Part.TypeCode = 'SRV'.
  • Enrichment: Adding default values or calculating new fields (e.g., total amount from line items).

🛡️ Error Handling

  • Missing mandatory fields in source data (e.g., BNG order without customer email).
  • Invalid data formats (e.g., non-numeric price sent to Kinetic).
  • Duplicate record creation (e.g., customer already exists in Kinetic).
  • API authentication failures or authorization issues.
  • Rate limit exhaustion leading to rejected requests.
  • Network connectivity issues between iPaaS and either system.
  • Business logic validation failures (e.g., trying to post an invoice for a non-existent sales order).
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Integration FAQs

▸ What is the best way to integrate Epicor Kinetic with BNG?
The most effective approach is to use a modern iPaaS platform. This allows for API-first, event-driven integration, syncing orders, inventory, product data, and customer information in real-time between Epicor Kinetic and BNG. It moves beyond fragile point-to-point connections, offering scalability, robust error handling, and low-code workflow design for seamless operations.

Low-Code/No-Code FAQs

▸ How do low-code/no-code tools enhance Epicor Kinetic and BNG automation?
Low-code/no-code tools within an iPaaS empower business users, not just developers, to design and deploy Epicor Kinetic and BNG-centric workflows. This democratizes automation, allowing teams to quickly build integrations for tasks like customer onboarding, report generation, or data validation, significantly reducing IT backlog and speeding up process improvements.

AI & Automation FAQs

▸ What kind of AI capabilities can I add to my Epicor Kinetic and BNG integrations?
AI can augment Epicor Kinetic and BNG integrations in powerful ways. This includes AI-driven data validation for incoming orders from BNG, anomaly detection for financial transactions posted to Kinetic, intelligent document processing for invoices, and predictive insights for inventory or sales forecasting. AI within the iPaaS can also suggest data mappings and automate exception handling, making your Epicor Kinetic and BNG workflows smarter and more resilient.

Data Management FAQs

▸ How do I ensure data consistency between Epicor Kinetic and BNG?
Data consistency is achieved through a centralized iPaaS that performs data harmonization and transformation. It maps disparate schemas, applies business rules, and validates data before it enters or leaves Epicor Kinetic or BNG, ensuring that entities like Customer, Product, and Order are always synchronized and accurate across all connected applications.

Challenges & Solutions FAQs

▸ What are the common challenges when integrating Epicor Kinetic and BNG?
Common challenges include dealing with Epicor Kinetic's and BNG's specific data models, managing API rate limits, ensuring data consistency across multiple systems, handling complex business logic, and maintaining integrations as systems evolve. A robust iPaaS addresses these by providing flexible mapping, error handling, governance, and scalable architecture.

Monitoring & Support FAQs

▸ How can I monitor the health and performance of my Epicor Kinetic and BNG integrations?
A modern iPaaS provides centralized monitoring dashboards, detailed logging, and alerting capabilities. You can track transaction volumes, latency, error rates, and API call usage for all Epicor Kinetic and BNG integrations in real-time. Configurable alerts notify you immediately of any issues, allowing for proactive problem resolution.

Technical Capabilities FAQs

▸ Does Epicor Kinetic support event-driven architecture for real-time updates?
While Epicor Kinetic's native eventing capabilities may vary by version, a modern iPaaS can enable event-driven architecture. It can use webhooks (if Kinetic supports them), change data capture (CDC), or intelligent polling to detect changes in Epicor Kinetic and trigger downstream processes in BNG or other systems in real-time, making your integrations highly responsive.

Error Handling FAQs

▸ How do I handle errors and exceptions in Epicor Kinetic and BNG integration workflows?
Effective error handling involves automatic retries for transient issues, routing failed messages to a dead-letter queue (DLQ) for manual review, and configuring alerts for critical failures. An iPaaS should also allow for custom error logic, such as notifying specific teams or triggering alternative workflows, and AI can assist in predicting and resolving common errors.
Pricing

Simple, transparent pricing for Epicor Kinetic + BNG.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Epicor Kinetic + BNG integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo