Integration Hero
Connect™

Unify Epicor Kinetic & Clarity eCommerce: Drive Growth Through Automation

Connect your accounting & ERP powerhouse with your dynamic eCommerce platform for real-time synchronization of orders, inventory, customers, and financials.

Get Pricing

See how it works
The Challenge

Disconnected Systems Are Costing Your Business

Operating Epicor Kinetic and Clarity eCommerce as standalone systems creates significant operational inefficiencies, data discrepancies, and ultimately, limits your business growth potential. Manual processes are slow, error-prone, and divert valuable resources.

  • Manual order entry from Clarity eCommerce into Epicor Kinetic
  • Out-of-sync inventory leading to oversells or missed sales opportunities
  • Inconsistent customer data across sales and finance teams
  • Delayed financial reconciliation and reporting cycles
  • Lack of real-time visibility into sales, stock, and customer behavior
  • Complex and time-consuming returns and refund processing
Integration Diagram
Solution Illustration
The Solution

Seamless Integration with a Modern iPaaS: Epicor Kinetic & Clarity eCommerce

Our powerful iPaaS solution bridges the gap between Epicor Kinetic and Clarity eCommerce, creating a unified digital core for your business. Leverage an API-first, event-driven architecture to automate every critical workflow, ensuring real-time data consistency and operational excellence.

  • Real-time, bidirectional data synchronization
  • Low-code/no-code workflow builder
  • Pre-built connectors for Epicor Kinetic & Clarity eCommerce
  • AI-powered data mapping and validation
  • Robust error handling and monitoring
Implementation Timeline

Go live with Epicor Kinetic + Clarity eCommerce in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor Kinetic and Clarity eCommerce, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor Kinetic + Clarity eCommerce deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Real-time, bidirectional data synchronization
  • Low-code/no-code workflow builder
  • Pre-built connectors for Epicor Kinetic & Clarity eCommerce
  • AI-powered data mapping and validation
  • Robust error handling and monitoring
  • Scalable, cloud-native integration platform

Technical Integration Details: Connecting Epicor Kinetic and Clarity eCommerce

Our integration solution leverages a modern iPaaS to create a robust, secure, and scalable bridge between Epicor Kinetic and Clarity eCommerce. We prioritize an API-first, event-driven architecture to ensure maximum efficiency and real-time data consistency.

Data Flow Steps

API Connectivity: Establish secure connections using OAuth 2.0 for Clarity eCommerce and Epicor Kinetic's RESTful APIs.

Event-Driven Triggers: Configure Clarity eCommerce webhooks (e.g., `order.created`, `product.updated`) to instantly trigger iPaaS workflows.

Data Ingestion & Transformation: iPaaS receives data, performs necessary transformations (e.g., currency conversion, data type mapping), and applies business rules.

Canonical Data Modeling: Data is mapped to a standardized, canonical format within the iPaaS before being sent to the target system.

Epicor Kinetic API Calls: iPaaS makes targeted API calls to Epicor Kinetic to create/update entities (e.g., Sales Order, Customer, Invoice, Inventory).

Error Handling & Retries: Implement robust mechanisms for transient errors, dead-letter queues for persistent issues, and alerts.

Bidirectional Sync: Ensure updates from Epicor Kinetic (e.g., shipment status, inventory changes) flow back to Clarity eCommerce.

Monitoring & Governance: Centralized dashboards provide real-time visibility into integration health and performance.

Data Touchpoints

Clarity eCommerce Orders (POST /api/v1/orders)
Clarity eCommerce Products (GET, PUT /api/v1/products)
Clarity eCommerce Customers (POST, PUT /api/v1/customers)
Clarity eCommerce Inventory (GET, PUT /api/v1/inventory)
Clarity eCommerce Payments (POST /api/v1/payments)
Clarity eCommerce Returns (POST /api/v1/returns)
Epicor Kinetic Sales Orders (Create, Update)
Epicor Kinetic Customer Master (Create, Update)
Epicor Kinetic Part/Product Master (Update)
Epicor Kinetic Inventory (Update)
Epicor Kinetic Invoices (Create)
Epicor Kinetic General Ledger (Posting)

"Clarity eCommerce (Order Created Webhook) -> iPaaS (Data Transformation, AI Validation) -> Epicor Kinetic (Create Sales Order, Update Inventory) -> Epicor Kinetic (Shipment Update) -> iPaaS -> Clarity eCommerce (Update Order Status, Tracking Info)"

Pricing

Simple, transparent pricing for Epicor Kinetic + Clarity eCommerce.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Epicor Kinetic

Integrating Epicor Kinetic fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Core Entities & Intelligent Data Mapping

Our integration solution meticulously maps critical business entities between Epicor Kinetic and Clarity eCommerce, ensuring data integrity and consistency. The iPaaS's visual mapping canvas, augmented by AI, simplifies complex transformations.

Order

Represents a customer's purchase in Clarity eCommerce and its corresponding Sales Order in Epicor Kinetic.

Epicor Kinetic Fields

OrderNum PONum CustNum OrderDate ShipToNum BillToNum OrderHed.OrderQty OrderDtl.PartNum OrderDtl.UnitPrice OrderDtl.LineDesc TotalCharges OrderRel.OurReqQty OrderRel.ShipDate

Clarity eCommerce Fields

orderId customerId orderDate status totalAmount currency shippingAddress billingAddress lineItems (sku, quantity, unitPrice) paymentInfo

Mapping Notes

Clarity `orderId` to Epicor `PONum` or a custom field. Clarity `lineItems` map to Epicor `OrderDtl` lines, requiring SKU matching. New customers from Clarity may need to be created in Epicor Kinetic before order creation.

Next Steps

See Epicor Kinetic + Clarity eCommerce integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

End-to-End Order-to-Fulfillment Sync

Automate the entire order lifecycle from Clarity eCommerce checkout to Epicor Kinetic sales order creation, warehouse fulfillment, and customer notification, ensuring real-time data consistency across all systems.

Integration Steps:

  1. 0 Customer places order on Clarity eCommerce.
  2. 1 Clarity eCommerce webhook (`order.created`) triggers iPaaS.
  3. 2 iPaaS creates new customer in Epicor Kinetic if not existing, then creates Sales Order.
  4. 3 Epicor Kinetic processes order, updates inventory, and generates shipment details.
  5. 4 iPaaS syncs shipment tracking information back to Clarity eCommerce.
  6. 5 Clarity eCommerce notifies customer of shipment status.

Business Outcome

Reduced order processing time from hours to minutes, minimal manual errors, improved customer satisfaction with timely updates.

Frequency

Real-time (event-driven)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Boost Operational Efficiency
Automate manual data entry, streamline order processing, and accelerate fulfillment cycles between Clarity eCommerce and Epicor Kinetic.
Achieve Real-time Data Accuracy
Ensure product, inventory, customer, and financial data is always synchronized and consistent across both systems, eliminating discrepancies.
Enhance Customer Satisfaction
Provide accurate product availability, faster order fulfillment, and real-time shipment updates for a superior online shopping experience.
Accelerate Financial Close
Automate payment reconciliation from Clarity eCommerce transactions to Epicor Kinetic's General Ledger, simplifying accounting and reporting.
Gain Unified Business Insights
Break down data silos to get a holistic view of your sales, inventory, and customer behavior, empowering better strategic decisions.
Scale with Confidence
Built on a flexible, scalable iPaaS, your integration can handle increasing transaction volumes and adapt to future business growth.
✨

Boost Operational Efficiency

30-50% Reduction in manual effort

📋 What You Get

Automate manual data entry, streamline order processing, and accelerate fulfillment cycles between Clarity eCommerce and Epicor Kinetic.

💼 Business Impact

This benefit directly contributes to 30-50% improvement in Reduction in manual effort, enabling your team to focus on high-value strategic initiatives.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST, GET, PUT /api/v1/SalesOrder Create, retrieve, and update sales orders originating from Clarity eCommerce for fulfillment and status updates in Epicor Kinetic.
GET, PUT /api/v1/Part Retrieve product details and update inventory levels within Epicor Kinetic, to be reflected in Clarity eCommerce.
POST, GET, PUT /api/v1/Customer Synchronize customer profiles and account details between Clarity eCommerce and Epicor Kinetic.
POST /api/v1/GLJournal Post reconciled payment transactions and financial adjustments from Clarity eCommerce to Epicor Kinetic's General Ledger.
GET, POST /api/v1/Shipment Retrieve shipment details and tracking information from Epicor Kinetic to update Clarity eCommerce orders.

⚡ Transformation Logic

  • Order Line Item Aggregation: Clarity eCommerce's `lineItems` are transformed to match Epicor Kinetic's `OrderDtl` structure, ensuring correct PartNum and quantity mapping.
  • Status Mapping: eCommerce order statuses (e.g., 'pending', 'processing', 'shipped') are mapped to corresponding Epicor Kinetic sales order statuses (e.g., 'open', 'fulfilled', 'closed').
  • Address Standardization: Shipping and billing addresses are validated and standardized to a canonical format before being sent to Epicor Kinetic.
  • Pricing Logic: Epicor Kinetic's pricing rules are applied, or Clarity eCommerce's final price is used, depending on the agreed-upon source of truth for pricing.
  • Inventory Adjustment: Clarity eCommerce order quantities decrement Epicor Kinetic's available stock. Returns in Clarity eCommerce trigger inventory increases in Epicor Kinetic.
  • Payment Method Mapping: Clarity eCommerce payment gateway methods are mapped to Epicor Kinetic's financial transaction codes.

🛡️ Error Handling

  • API Rate Limit Exceeded: iPaaS automatically throttles and retries with exponential backoff.
  • Invalid Data Format: Data validation rules catch errors, trigger alerts, and quarantine messages in a dead-letter queue.
  • System Downtime: iPaaS queues messages for guaranteed delivery once the target system is back online.
  • Duplicate Records: Idempotency keys prevent duplicate order creation in Epicor Kinetic during retries.
  • Mismatched SKUs: Alerts are triggered, and the transaction is held for manual correction.
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General FAQs

▸ Why should I integrate Epicor Kinetic with Clarity eCommerce?
Integrating Epicor Kinetic with Clarity eCommerce eliminates manual data entry, prevents errors, and provides real-time synchronization of critical business data like orders, inventory, products, and customer information. This leads to faster order fulfillment, accurate financial reporting, and an enhanced customer experience.

Technical FAQs

▸ How does this integration handle real-time inventory synchronization?
Our iPaaS solution enables real-time, bidirectional inventory synchronization. When stock levels change in Epicor Kinetic (e.g., new receipts, order fulfillment), an event triggers an update to Clarity eCommerce via API, preventing oversells. Conversely, orders placed in Clarity eCommerce can automatically reserve or decrement inventory in Epicor Kinetic.

Customization FAQs

▸ Can I customize the data mapping between Epicor Kinetic and Clarity eCommerce?
Absolutely. Our iPaaS provides a flexible, low-code/no-code environment with a visual mapping canvas. You can easily define custom field mappings, apply complex transformation rules, and even incorporate AI-assisted mapping suggestions to tailor the integration to your unique business logic and custom fields in both systems.

Error Handling FAQs

▸ What happens if an integration fails or there's an error?
The integration is built with robust error handling. The iPaaS includes automatic retries with exponential backoff for transient errors, detailed logging for every transaction, and dead-letter queues for persistent failures. Real-time alerts notify your team of critical issues, ensuring quick resolution and data consistency.

Security FAQs

▸ Is sensitive customer and payment data secure during integration?
Yes, security is paramount. All data in transit is encrypted using HTTPS/TLS 1.2+. Sensitive payment information processed by Clarity eCommerce is tokenized by the payment gateway, meaning the iPaaS never handles raw credit card data. We adhere to PCI DSS, GDPR, and other relevant data privacy standards, with strict access controls and audit trails.

AI Features FAQs

▸ How does AI enhance this Epicor Kinetic and Clarity eCommerce integration?
AI significantly augments the integration by providing intelligent capabilities such as auto-generating integration flows, suggesting optimal field mappings, detecting anomalies in order data (e.g., potential fraud), validating data proactively, and offering predictive insights for inventory reordering. This reduces manual effort and improves data quality.

Implementation FAQs

▸ What's the typical implementation timeline for this integration?
While timelines vary based on complexity and customization needs, leveraging our low-code/no-code iPaaS significantly accelerates deployment. Many core integrations can be live within weeks, as opposed to months with traditional coding, allowing you to realize ROI much faster.
Pricing

Simple, transparent pricing for Epicor Kinetic + Clarity eCommerce.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Epicor Kinetic + Clarity eCommerce integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo