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Epicor Kinetic & Quotewerks Integration: Accelerate Your Quote-to-Cash Cycle

Seamlessly connect your sales quoting with robust ERP, automating data flow from prospect to order, and unlocking unparalleled efficiency and accuracy.

The Challenge

The Disconnect: Why Manual Quoting & ERP Processes Slow You Down

Without a robust integration, your sales and operations teams are battling inefficiencies, errors, and delays that directly impact your bottom line. The gap between Quotewerks and Epicor Kinetic creates a chasm of manual work and missed opportunities.

  • **Manual Data Entry:** Sales teams manually re-enter quote details into Epicor Kinetic, leading to wasted time and transcription errors.
  • **Outdated Information:** Sales reps quote using old product pricing or inventory data, resulting in inaccurate proposals and customer dissatisfaction.
  • **Slow Order Processing:** The delay between quote approval and sales order creation in ERP prolongs the sales cycle and revenue recognition.
  • **Data Inconsistencies:** Discrepancies in customer or product data across systems lead to reporting inaccuracies and operational headaches.
  • **Lack of Visibility:** Sales teams lack real-time insight into order status, while finance struggles with delayed order data for forecasting.
Integration Diagram
Solution Illustration
The Solution

The Integrated Solution: Epicor Kinetic + Quotewerks with iPaaS

Our powerful iPaaS solution bridges the gap between Epicor Kinetic and Quotewerks, creating a unified, automated workflow that transforms your quote-to-cash process. Experience seamless data flow, real-time accuracy, and unprecedented efficiency.

  • Automated Quote-to-Sales Order Conversion
  • Bi-directional Customer & Contact Synchronization
  • Real-time Product & Pricing Catalog Updates
  • Customizable Workflows for Unique Business Rules
  • Centralized Error Handling & Monitoring
Implementation Timeline

Go live with Epicor Kinetic + Quotewerks in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor Kinetic and Quotewerks, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor Kinetic + Quotewerks deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Automated Quote-to-Sales Order Conversion
  • Bi-directional Customer & Contact Synchronization
  • Real-time Product & Pricing Catalog Updates
  • Customizable Workflows for Unique Business Rules
  • Centralized Error Handling & Monitoring

Technical Integration Details: How Data Flows

Our integration leverages the native API capabilities of both Epicor Kinetic and Quotewerks, orchestrated by a powerful iPaaS, to ensure secure, reliable, and efficient data exchange. We focus on robust connectivity, data transformation, and error handling.

Data Flow Steps

**Authentication & Connection:** Secure OAuth 2.0 or API key authentication establishes a trusted connection to both Epicor Kinetic and Quotewerks APIs.

**Event Triggering:** Webhooks from Quotewerks (e.g., 'Quote Approved') or scheduled polling/change data capture from Epicor Kinetic initiate integration workflows.

**Data Extraction:** The iPaaS extracts relevant data entities (e.g., Quote, Customer, Product) from the source system via API calls, handling pagination and filtering.

**Data Transformation:** Extracted data undergoes a series of transformations, including field mapping, data type conversions, enrichment, and application of business logic (e.g., calculating taxes, applying discounts from Epicor Kinetic's pricing engine).

**Data Validation:** Transformed data is validated against target system requirements and pre-defined rules (e.g., required fields, valid part numbers). AI assists in identifying and suggesting fixes for anomalies.

**Data Loading:** The validated data is then inserted or updated into the target system via its respective API, ensuring proper record creation or modification (e.g., creating a Sales Order in Epicor Kinetic).

**Error Handling & Monitoring:** Any failures during extraction, transformation, or loading are logged, triggering retry mechanisms and alerts. Dashboards provide real-time status and audit trails.

Data Touchpoints

Epicor Kinetic: Customer, Part, Sales Order, Price List, Inventory
Quotewerks: Customer, Contact, Product Catalog, Quote, Quote Line Item

"Epicor Kinetic <--- (Product/Pricing Sync, Customer Sync) --- iPaaS --- (Quote-to-Order, Customer Sync) ---> Quotewerks. Webhooks trigger Quote-to-Order. Scheduled syncs for large data volumes."

Pricing

Simple, transparent pricing for Epicor Kinetic + Quotewerks.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Epicor Kinetic

Integrating Epicor Kinetic fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & Field-Level Mapping

Understanding the core entities and their field-level mappings is crucial for a successful integration. Our iPaaS provides a visual canvas to define these relationships, ensuring data accuracy and consistency.

Customer

Synchronization of customer account and billing information.

Epicor Kinetic Fields

CustNum (PK) Name Address1 Address2 City State Zip PhoneNum EmailAddress TermsCode SalesRepCode

Quotewerks Fields

CompanyName Address City State Zip Phone Email Terms SalesPerson ExternalID (for Kinetic CustNum)

Mapping Notes

CustNum from Epicor Kinetic is typically mapped to a custom/external ID field in Quotewerks to maintain a link. Address fields often require concatenation or splitting. Payment terms codes need direct mapping.

Next Steps

See Epicor Kinetic + Quotewerks integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Automated Quote-to-Sales Order Creation

Once a quote is approved in Quotewerks, the integration automatically creates a corresponding sales order in Epicor Kinetic, complete with all line items, pricing, and customer details, without any manual intervention.

Integration Steps:

  1. 0 Sales rep finalizes and marks quote as 'Approved' in Quotewerks.
  2. 1 Quotewerks webhook triggers the iPaaS integration.
  3. 2 iPaaS transforms quote data into Epicor Kinetic Sales Order format.
  4. 3 New Sales Order is automatically created in Epicor Kinetic.
  5. 4 Epicor Kinetic Order Number is pushed back to Quotewerks for reference.

Business Outcome

Accelerated order fulfillment, reduced order entry errors, faster revenue recognition, and improved sales team productivity.

Frequency

Real-time (event-driven)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Accelerated Sales Cycle
Automate quote conversion to sales orders, drastically reducing the time from proposal to order fulfillment.
Eliminate Manual Errors
Ensure data integrity by removing manual data entry, leading to accurate quotes, orders, and financial records.
Real-time Data Accuracy
Synchronize product, pricing, and customer data, empowering sales with the latest information directly from Epicor Kinetic.
Boost Operational Efficiency
Free up sales and back-office staff from repetitive tasks, allowing them to focus on strategic activities.
Enhanced Customer Satisfaction
Deliver accurate quotes, faster order processing, and consistent communication, improving the customer experience.
Improved Business Insights
Gain a unified view of your sales pipeline and financial performance for better forecasting and decision-making.

Accelerated Sales Cycle

20-40% Faster Quote-to-Cash

📋 What You Get

Automate quote conversion to sales orders, drastically reducing the time from proposal to order fulfillment.

💼 Business Impact

This benefit directly contributes to 20-40% improvement in Faster Quote-to-Cash, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with Epicor Kinetic + Quotewerks in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor Kinetic and Quotewerks, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor Kinetic + Quotewerks deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose

Transformation Logic

  • **Customer Mapping:** Concatenate Quotewerks 'Address1', 'Address2' into Epicor Kinetic 'Address1' if needed, or map to distinct fields. Standardize State/Province codes.
  • **Product Pricing:** Apply Epicor Kinetic's complex pricing logic (price lists, customer-specific pricing, discounts) when syncing to Quotewerks. Ensure currency conversion if multi-currency is used.
  • **Quote to Sales Order Line Item Conversion:** Match Quotewerks 'PartNumber' to Epicor Kinetic 'PartNum'. Map 'Quantity' to 'OrderQty' and 'Price' to 'UnitPrice'. Handle special charges, taxes, and discounts as separate line items or header adjustments in Kinetic.
  • **Status Management:** Map Quotewerks 'Approved' status to trigger Epicor Kinetic sales order creation. Update Quotewerks 'Order Reference' field with Epicor Kinetic 'OrderNum'.

🛡️ Error Handling

  • Invalid Part Number on Quotewerks line item (no match in Epicor Kinetic).
  • Customer record missing in Epicor Kinetic when creating Sales Order.
  • API rate limits exceeded on either system.
  • Network connectivity issues between iPaaS and endpoints.
  • Data type mismatches during transformation (e.g., text instead of number).
  • Epicor Kinetic business rules preventing Sales Order creation (e.g., credit hold).
Pricing

Simple, transparent pricing for Epicor Kinetic + Quotewerks.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

Data Sync FAQs

What kind of data can be synchronized between Epicor Kinetic and QuoteWerks?
Our integration solution facilitates comprehensive data synchronization, including customer and contact records, product catalogs (with pricing and inventory levels), and the automated conversion of accepted quotes into Epicor Kinetic sales orders. Custom fields from both systems can also be mapped.

Technical FAQs

Is the integration real-time or does it involve batch processing?
The integration supports both: critical workflows like converting an accepted quote to a sales order are typically real-time and event-driven (via webhooks). Larger data synchronizations, such as a full product catalog update, can be scheduled for batch processing at optimal times to manage system load.

Troubleshooting FAQs

How does the iPaaS handle data conflicts or errors during synchronization?
Our iPaaS includes robust error handling with automatic retries for transient issues. For data conflicts (e.g., simultaneous updates to the same customer record), configurable resolution strategies are in place, often designating Epicor Kinetic as the master. All conflicts and errors are logged, and administrators are alerted for review and reprocessing if needed, with AI assistance for root cause analysis.

Customization FAQs

Can we customize the integration to fit our specific business processes?
Yes, our low-code/no-code iPaaS platform is highly flexible. You can easily customize data mappings, add conditional logic, define specific business rules, and extend workflows to incorporate additional steps or third-party systems—all through an intuitive visual interface without extensive coding.
Does the integration support custom fields in Epicor Kinetic and QuoteWerks?
Absolutely. Our platform is designed to discover and seamlessly integrate custom fields from both Epicor Kinetic (e.g., User Defined Fields, Extended UD Tables) and QuoteWerks. You can easily include these in your data mappings and transformations using our visual tools.

Security FAQs

What are the security measures in place to protect our data?
Security is paramount. We employ end-to-end encryption (TLS 1.2+) for data in transit and AES-256 encryption for data at rest. Our platform adheres to industry-leading security standards like SOC 2 Type II and ISO 27001, featuring robust access controls, audit trails, and secure credential management.

Support FAQs

What kind of support is available for the integration?
We offer multi-tier support, including a comprehensive knowledge base, video tutorials, and a community forum for self-service. For direct assistance, we provide various SLA options, ranging from standard support with defined response times to premium and enterprise support with dedicated account managers and proactive monitoring.

Implementation FAQs

How long does it typically take to implement this integration?
Leveraging our pre-built connectors and low-code platform, initial integration implementation can often be completed within 4-8 weeks, depending on the complexity of your specific business rules and data transformation requirements. Our agile approach focuses on rapid time-to-value.
Next Steps

See Epicor Kinetic + Quotewerks integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Implementation Timeline

Go live with Epicor Kinetic + Quotewerks in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor Kinetic and Quotewerks, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor Kinetic + Quotewerks deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Epicor Kinetic + Quotewerks.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Epicor Kinetic + Quotewerks integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.