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Unify Epicor P21 and 3dcart: Drive eCommerce Growth & Operational Efficiency

Automate order fulfillment, synchronize inventory in real-time, and gain a 360-degree view of your customers with a powerful, AI-enhanced integration platform.

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The Challenge

Disconnected Systems: The Hidden Costs of Manual Epicor P21 & 3dcart Operations

Running Epicor P21 and 3dcart as separate entities creates significant operational bottlenecks, leads to costly errors, and hinders your ability to scale. Manual data transfer between your ERP and eCommerce platform drains resources and frustrates customers.

  • Manual order entry from 3dcart into Epicor P21 is slow and prone to errors.
  • Inaccurate inventory levels between P21 and 3dcart lead to overselling or lost sales.
  • Customer data inconsistencies across systems result in poor customer experience and fragmented insights.
  • Delayed order fulfillment due to manual processing impacts customer satisfaction and operational costs.
  • Lack of real-time financial visibility for eCommerce transactions in Epicor P21.
  • Complex and time-consuming product data updates across both platforms.
Integration Diagram
Solution Illustration
The Solution

Your Unified Solution: Intelligent Epicor P21 & 3dcart Integration

Our iPaaS-driven integration solution bridges the gap between Epicor P21 and 3dcart, creating a harmonized ecosystem where data flows freely and processes are automated. By leveraging an API-first, event-driven architecture, we ensure real-time synchronization of critical business entities, empowering your teams and delighting your customers.

  • Pre-built Connectors for Epicor P21 and 3dcart
  • Visual Low-Code/No-Code Workflow Designer
  • AI-Powered Data Mapping & Transformation
  • Real-time Event-Driven Synchronization
  • Centralized Monitoring & Error Handling
Implementation Timeline

Go live with Epicor P21 + 3dcart in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor P21 and 3dcart, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor P21 + 3dcart deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Pre-built Connectors for Epicor P21 and 3dcart
  • Visual Low-Code/No-Code Workflow Designer
  • AI-Powered Data Mapping & Transformation
  • Real-time Event-Driven Synchronization
  • Centralized Monitoring & Error Handling
  • Scalable & Secure Integration Architecture

Technical Integration Overview: Connecting Epicor P21 and 3dcart

Our integration solution orchestrates a robust and secure data exchange between Epicor P21 and 3dcart, utilizing an API-first, event-driven architecture. The iPaaS acts as a central nervous system, ensuring data integrity, transformation, and real-time synchronization across your critical business processes.

Data Flow Steps

**API Connectivity:** Establish secure connections to Epicor P21 and 3dcart APIs using OAuth 2.0 (P21) and API Keys/Secure Tokens (3dcart).

**Event Listener/Polling:** Configure the iPaaS to listen for 3dcart webhooks (e.g., new order) or poll Epicor P21 APIs for changes (e.g., inventory updates).

**Data Ingestion & Extraction:** Extract relevant entities (Orders, Customers, Products, Inventory) from the source system.

**Data Transformation & Mapping:** Apply business rules and AI-assisted mapping to transform data structures from source to target format.

**Data Validation:** Validate data against predefined schemas and business logic to prevent errors in the target system.

**Data Loading:** Push transformed and validated data to the target system via its respective API endpoints.

**Error Handling & Monitoring:** Implement robust error logging, automated retries, and real-time alerts for failed transactions.

**Status Updates:** Synchronize status changes back to the source system (e.g., shipment tracking from P21 to 3dcart).

Data Touchpoints

**3dcart:** Orders, Customers, Products, Inventory, Shipments, Payments.
**Epicor P21:** Sales Orders, Customers, Inventory Items, Shipments, Invoices (AR), General Ledger Entries, Products (Marketing/Catalog), Price Lists.

"3dcart (Order/Customer/Product) --[Webhook/API]--> iPaaS --[Transform/Validate/Map]--> Epicor P21 (Sales Order/Customer/Inventory/Invoice). Epicor P21 (Inventory/Shipment/Product) --[API/CDC]--> iPaaS --[Transform/Validate/Map]--> 3dcart (Product/Inventory/Order Status)."

Pricing

Simple, transparent pricing for Epicor P21 + 3dcart.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Epicor P21

Integrating Epicor P21 fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & Intelligent Mapping between Epicor P21 and 3dcart

Effective integration hinges on precise mapping of core business entities. Our iPaaS provides a visual, AI-assisted mapping canvas to transform data accurately, handling complex relationships and data types between Epicor P21 and 3dcart.

Customer

Synchronizes customer records, ensuring a consistent profile for sales, marketing, and service.

Epicor P21 Fields

CustomerID Name Address1 City State Zip Phone Email TaxID TermsCode CreditLimit SalesRepID

3dcart Fields

customer_id first_name last_name email phone billing_address shipping_addresses

Mapping Notes

Map 3dcart `customer_id` to Epicor P21 `CustomerID`. Combine `first_name` and `last_name` for `Name`. Handle multiple `shipping_addresses` from 3dcart to P21's address structure. Map 3dcart's guest checkout customers to a generic P21 customer or create new P21 customer if unique.

Next Steps

See Epicor P21 + 3dcart integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

eCommerce Order to Cash Automation

Automate the entire lifecycle of an online sales order from creation in 3dcart to fulfillment and financial posting in Epicor P21, ensuring real-time data synchronization and reducing manual touchpoints.

Integration Steps:

  1. 0 Customer places an order on 3dcart.
  2. 1 iPaaS captures the new 'Order' event from 3dcart via webhook.
  3. 2 iPaaS transforms 3dcart Order data into Epicor P21 'Sales Order' format, mapping customer, product, pricing, and shipping details.
  4. 3 A new 'Sales Order' is created in Epicor P21 via API.
  5. 4 Epicor P21 allocates 'Inventory Item' stock.
  6. 5 Upon 'Shipment' confirmation in Epicor P21, the iPaaS updates 3dcart with 'Shipment' details and 'TrackingNum'.
  7. 6 An 'Invoice (AR)' is generated in Epicor P21, automatically linked to the 'Sales Order'.

Business Outcome

Accelerated order processing, reduced manual data entry, real-time inventory allocation, faster revenue recognition, and improved customer satisfaction with timely updates.

Frequency

Real-time (event-driven)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Accelerated Order Processing
Automate the entire order-to-cash cycle from 3dcart to Epicor P21, creating sales orders instantly.
Real-time Inventory Accuracy
Synchronize stock levels between Epicor P21 and 3dcart to prevent overselling and improve fulfillment rates.
Unified Customer View
Ensure consistent customer data across 3dcart and Epicor P21 for personalized experiences and better service.
Reduced Manual Errors
Eliminate manual data entry and reconciliation tasks, drastically reducing human errors and associated costs.
Enhanced Financial Visibility
Automate the posting of 3dcart transactions to Epicor P21's General Ledger, streamlining financial close processes.
Increased Operational Efficiency
Free up valuable staff time by automating routine tasks, allowing your team to focus on strategic initiatives.
✨

Accelerated Order Processing

70% Faster Order Processing Time

📋 What You Get

Automate the entire order-to-cash cycle from 3dcart to Epicor P21, creating sales orders instantly.

💼 Business Impact

This benefit directly contributes to 70% Faster improvement in Order Processing Time, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with Epicor P21 + 3dcart in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor P21 and 3dcart, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor P21 + 3dcart deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
GET, POST, PUT /api/v1/customers Create, retrieve, and update customer records in P21, critical for customer 360 sync.
GET, POST, PUT /api/v1/salesorders Primary endpoint for creating sales orders in P21 from 3dcart and managing their status.
GET, PUT /api/v1/inventory Query real-time stock levels and update inventory quantities for synchronization with 3dcart.
GET, POST, PUT /api/v1/products Manage core product master data (items, attributes) for PIM/eCommerce sync.
GET, POST /api/v1/shipments Record shipment details in P21 and retrieve them to update 3dcart with tracking information.
GET, POST /api/v1/invoices Create Accounts Receivable invoices based on sales orders for financial reconciliation.
POST /api/v1/gltransactions Post general ledger transactions for comprehensive financial reporting from 3dcart payments/taxes.

⚡ Transformation Logic

  • **Field Mapping:** Direct mapping of common fields (e.g., `SKU` to `PartNum`, `email` to `Email`).
  • **Data Aggregation/Splitting:** Combining 3dcart `first_name` and `last_name` into P21 `Name`; splitting 3dcart `shipping_address` into P21 address components.
  • **Value Conversion:** Mapping 3dcart `order_status` values to corresponding P21 `Sales Order` status codes.
  • **Conditional Logic:** Applying specific tax rates or discounts based on customer groups or product categories from 3dcart to P21.
  • **Default Values:** Assigning default `TermsCode` or `WarehouseCode` in P21 for new 3dcart orders/customers.

🛡️ Error Handling

  • **Invalid SKU/PartNum:** 3dcart order with a product SKU not found in Epicor P21.
  • **API Rate Limit Exceeded:** Too many requests to 3dcart or Epicor P21 API.
  • **Authentication Failure:** Invalid API keys or expired tokens.
  • **Data Format Mismatch:** P21 expecting a numeric value, but 3dcart sends a string.
  • **Duplicate Customer:** Attempt to create a customer in P21 that already exists, without proper deduplication logic.
Pricing

Simple, transparent pricing for Epicor P21 + 3dcart.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Integration FAQs

▸ What is the best way to integrate Epicor P21 with 3dcart?
The most effective approach is to leverage a modern iPaaS platform. It provides pre-built connectors, robust mapping engines, and orchestration capabilities to handle real-time synchronization of orders, inventory, product data, and customer information between Epicor P21 and 3dcart, often using API-first and event-driven methods.

Low-Code/No-Code FAQs

▸ Can I automate complex workflows involving Epicor P21 and 3dcart without writing custom code?
Absolutely. Modern iPaaS platforms offer low-code/no-code tools that allow business analysts and power users to design, build, and deploy complex workflows involving Epicor P21 and 3dcart. This significantly reduces development time and IT dependency for common automations like order processing, invoice matching, or customer onboarding.

AI Capabilities FAQs

▸ How does AI enhance Epicor P21 and 3dcart integrations?
AI can augment integrations by providing intelligent capabilities such as automated anomaly detection in transaction data, AI-assisted data mapping suggestions for new fields, predictive exception handling, and intelligent routing of workflows. This reduces manual intervention, improves data quality, and provides proactive operational insights across both systems.

Inventory Management FAQs

▸ Is it possible to synchronize inventory levels between Epicor P21 and 3dcart in real-time?
Yes, an iPaaS can facilitate real-time, bi-directional inventory synchronization between Epicor P21 and 3dcart. This prevents overselling, ensures accurate stock visibility for customers, and optimizes inventory management across your entire operation.

Data Synchronization FAQs

▸ What kind of data can I synchronize between Epicor P21 and 3dcart?
You can synchronize a wide range of data including product catalogs (SKUs, descriptions, images, pricing), inventory levels, customer profiles, orders (status, line items, shipping), payment transactions, shipping information, categories, and promotional data.

Security FAQs

▸ How do I ensure data security during Epicor P21 and 3dcart integrations?
Prioritize using secure authentication methods (OAuth 2.0 for P21, API Keys for 3dcart), enforce data encryption in transit (TLS 1.2+) and at rest, implement granular role-based access control for API users, and utilize secure credential management. Your iPaaS should also comply with industry security standards and offer data masking capabilities for sensitive information.

IT Operations FAQs

▸ How does an iPaaS reduce the IT burden of managing Epicor P21 and 3dcart integrations?
An iPaaS reduces IT burden by abstracting API complexities, providing a centralized platform for managing all integrations, offering low-code tools for business users, and standardizing error handling and monitoring. This minimizes custom coding, lowers maintenance costs, and frees IT resources for strategic projects.

Financial Management FAQs

▸ Can Epicor P21 integrate with payment gateways for automated reconciliation of 3dcart payments?
Yes, through an iPaaS, 3dcart payment data can be processed and reconciled, then integrated with Epicor P21's General Ledger. This enables automated payment capture details, secure transaction processing, and real-time posting to the P21 GL, significantly streamlining financial reconciliation and accelerating the close process.
Next Steps

See Epicor P21 + 3dcart integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Implementation Timeline

Go live with Epicor P21 + 3dcart in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor P21 and 3dcart, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor P21 + 3dcart deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Epicor P21 + 3dcart.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Epicor P21 + 3dcart integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo