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Epicor P21 + BigCommerce Integration

Clarity Connect™ integrates Epicor P21 with BigCommerce, automating business processes and data sharing. This robust integration connects your critical business systems to automate order processing, inventory management, and customer data synchronization.

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The Challenge

Connecting with Clarity Connect™

Clarity Connect™ links Epicor P21 and BigCommerce through automation and data sharing. Integrating these platforms benefits businesses by streamlining processes and connecting front-end and back-end systems.

Considerations when connecting these applications include security, performance, and physical access. We support both SaaS (Cloud) and On-Premises connection types.

Integration Diagram
Solution Illustration
The Solution

Seamless Integration

Our middleware platform ensures robust and reliable data transfer between Epicor P21 and BigCommerce.

Implementation Timeline

Go live with Epicor P21 + BigCommerce in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor P21 and BigCommerce, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor P21 + BigCommerce deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Epicor P21 + BigCommerce.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Epicor P21

Integrating Epicor P21 fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Data Entity Mapping

Explore how data flows between systems with intelligent field mapping and transformation logic.

Next Steps

See Epicor P21 + BigCommerce integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Implementation Timeline

Go live with Epicor P21 + BigCommerce in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor P21 and BigCommerce, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor P21 + BigCommerce deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
GET, POST, PUT /api/v1/customers Create/update/query customer records, enabling BigCommerce customer sync to P21.
GET, POST, PUT /api/v1/salesorders Create sales orders in P21 from BigCommerce, update order status, retrieve details for fulfillment.
GET, PUT /api/v1/inventory Query real-time stock levels and update inventory quantities from P21 to BigCommerce.
GET, POST, PUT /api/v1/products Manage product master data, syncing core attributes from P21 to BigCommerce or vice-versa for enriching product data.
GET, POST /api/v1/shipments Record shipment details in P21 and retrieve tracking information to update BigCommerce.
POST /api/v1/gltransactions Post general ledger entries for financial reconciliation of BigCommerce transactions.

⚡ Transformation Logic

  • Field-level mapping: Ensure `PartNum` from P21 maps accurately to `sku` in BigCommerce, handling variants.
  • Data type conversion: Convert dates, numbers, and boolean values to match target system requirements.
  • Conditional logic: Apply rules for discount application, tax calculation, or specific customer group assignments.
  • Lookup tables: Translate system-specific codes (e.g., `ShipViaCode`, `TermsCode`) into common values or target system IDs.
  • Concatenation/Splitting: Combine or split fields as needed (e.g., full name to first/last name, address lines).
  • Default values: Assign default values for non-mandatory fields if source data is absent.

🛡️ Error Handling

  • BigCommerce API rate limit exceeded: iPaaS automatically retries with exponential backoff.
  • Epicor P21 API returns invalid data error (e.g., missing required field): Data is quarantined in a dead-letter queue, and an alert is sent.
  • Network connectivity issues between iPaaS and either system: Automatic retries and circuit breakers are engaged.
  • Mismatched product SKU during order creation: Order is flagged for manual review, and a notification is sent to the product team.
  • Duplicate customer record detected: iPaaS applies deduplication rules or flags for merge/review.
Pricing

Simple, transparent pricing for Epicor P21 + BigCommerce.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Integration FAQs

▸ What is the best way to integrate Epicor P21 with BigCommerce?
The most effective approach is to leverage a modern iPaaS (Integration Platform as a Service) platform. It offers pre-built connectors, robust mapping engines, and orchestration capabilities for real-time, event-driven synchronization of orders, inventory, products, and customer information between Epicor P21 and BigCommerce, utilizing APIs and webhooks.

Workflow Automation FAQs

▸ Can I automate complex order fulfillment workflows involving Epicor P21 and BigCommerce without writing custom code?
Absolutely. Modern iPaaS platforms provide low-code/no-code tools that empower business users to design, build, and deploy complex workflows for Epicor P21 and BigCommerce. This includes automating the entire order-to-cash cycle, from BigCommerce order capture to P21 sales order creation, fulfillment, and shipment updates back to BigCommerce.

AI Enhancement FAQs

▸ How does AI enhance Epicor P21 and BigCommerce integrations?
AI significantly augments these integrations by providing intelligent capabilities such as auto-suggesting data mappings, detecting anomalies in transaction data, validating data quality, and offering predictive insights for inventory or fraud. This reduces manual intervention, improves data accuracy, and streamlines exception handling.

Data Synchronization FAQs

▸ How do I ensure real-time inventory synchronization between Epicor P21 and BigCommerce?
An iPaaS facilitates real-time, bi-directional inventory synchronization. By monitoring inventory changes in Epicor P21 (the source of truth) and pushing updates to BigCommerce via its Catalog API, your storefront will always reflect accurate stock levels, preventing overselling and optimizing stock management across all channels.

Challenges & Solutions FAQs

▸ What are the common challenges when integrating Epicor P21 with BigCommerce, and how are they addressed?
Common challenges include differing data models, managing API rate limits, ensuring real-time data consistency, and robust error handling. An iPaaS addresses these by offering flexible data mapping, intelligent queuing/batching for rate limits, event-driven architecture for real-time sync, and comprehensive logging with automated retries and alerts for errors.

Security & Compliance FAQs

▸ How do I ensure data security and compliance during Epicor P21 and BigCommerce integrations?
Prioritize secure authentication (OAuth 2.0), enforce data encryption in transit (TLS 1.2+) and at rest, implement granular role-based access control, and utilize secure credential management (secrets vault). Additionally, validate BigCommerce webhook signatures and adhere to PCI-DSS, GDPR, and CCPA standards, especially for sensitive customer and payment data.

Customer Management FAQs

▸ Can I synchronize customer data from BigCommerce to Epicor P21 for a 360-degree view?
Yes, an iPaaS enables seamless customer synchronization. New customer registrations or profile updates in BigCommerce can automatically create or update customer records in Epicor P21, ensuring a unified customer view for sales, support, and marketing efforts across both platforms. Deduplication logic is crucial for maintaining data integrity.
Next Steps

See Epicor P21 + BigCommerce integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Implementation Timeline

Go live with Epicor P21 + BigCommerce in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor P21 and BigCommerce, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor P21 + BigCommerce deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Epicor P21 + BigCommerce.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Epicor P21 + BigCommerce integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo