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Connect™

Unlock Peak Performance: Seamless Epicor P21 and BNG Integration

Connect your ERP backbone with operational excellence. Achieve real-time data sync, automate critical workflows, and gain a unified view of your business with our AI-powered iPaaS solution.

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The Challenge

The Disconnect: Why Disparate Epicor P21 and BNG Systems Slow You Down

Without seamless integration, your Epicor P21 ERP and BNG operational systems operate in silos, leading to critical inefficiencies, data inaccuracies, and missed opportunities. This disconnect impacts every layer of your business, from customer experience to financial reporting.

  • Manual data entry between P21 and BNG for orders, inventory, and customers.
  • Delayed or inaccurate inventory levels leading to overselling or stockouts.
  • Fragmented customer data, hindering personalized service and 360-degree views.
  • Slow order-to-cash cycles due to manual reconciliation and invoice processing.
  • Lack of real-time visibility into operational performance and financial health.
  • High operational costs from repetitive, error-prone administrative tasks.
  • Compliance risks due to inconsistent data across systems.
Integration Diagram
Solution Illustration
The Solution

The Unified Solution: Intelligent Integration for Epicor P21 and BNG

Our iPaaS-powered integration solution seamlessly connects Epicor P21 and BNG, creating a harmonized ecosystem where data flows freely, workflows are automated, and real-time insights are readily available. We transform your operational challenges into strategic advantages.

  • Pre-built, configurable connectors for Epicor P21 and BNG.
  • Visual, low-code workflow designer for rapid automation.
  • Bi-directional data synchronization for key entities (Customer, Order, Inventory).
  • AI-powered data mapping and transformation engine.
  • Robust error handling, logging, and monitoring dashboards.
Implementation Timeline

Go live with Epicor P21 + BNG in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor P21 and BNG, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor P21 + BNG deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Pre-built, configurable connectors for Epicor P21 and BNG.
  • Visual, low-code workflow designer for rapid automation.
  • Bi-directional data synchronization for key entities (Customer, Order, Inventory).
  • AI-powered data mapping and transformation engine.
  • Robust error handling, logging, and monitoring dashboards.
  • Scalable, event-driven architecture for real-time performance.
  • Centralized governance and lifecycle management for all integrations.

Technical Integration Details: Connecting Epicor P21 and BNG

Our iPaaS solution provides a robust, scalable, and secure framework for integrating Epicor P21 and BNG. It leverages native APIs, intelligent data mapping, and event-driven architecture to ensure seamless, real-time data flow and workflow orchestration.

Data Flow Steps

**System Connection:** Establish secure API connections to both Epicor P21 and BNG using their respective authentication methods (OAuth 2.0, API keys).

**Schema Discovery & Harmonization:** Automatically discover data schemas from both systems. Use AI-assisted tools to build a canonical data model and perform initial field mapping.

**Workflow Design:** Visually design integration flows using a drag-and-drop interface. Define triggers, actions, and conditional logic.

**Data Transformation & Validation:** Implement rich data transformation rules (e.g., unit conversions, data enrichment, format changes) and validation logic to ensure data integrity before writing to either system.

**Error Handling & Monitoring:** Configure comprehensive error handling, retry mechanisms, dead-letter queues, and real-time monitoring dashboards with alerts.

**Deployment & Governance:** Deploy integrations across Dev, QA, and Production environments with version control. Establish governance policies for ongoing management and auditing.

Data Touchpoints

Customer Master Data (BNG, P21)
Product & Inventory Levels (BNG, P21)
Sales Orders & Statuses (BNG, P21)
Purchase Orders & Receipts (P21, BNG)
Invoices (AR/AP) & Payments (P21, BNG)
Shipment & Tracking Information (P21, BNG)
General Ledger Entries (P21, BNG)

"Epicor P21 <--> iPaaS (Connectors, Mapping, Logic, AI) <--> BNG. Data flows bi-directionally for Customer, Inventory. BNG (Orders, Payments) --> P21 (Sales Orders, Invoices, GL). P21 (PO, Shipments) --> BNG (Supplier Mgmt, Tracking)."

Pricing

Simple, transparent pricing for Epicor P21 + BNG.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Epicor P21

Integrating Epicor P21 fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & Intelligent Data Mapping for Epicor P21 and BNG

Seamless data flow between Epicor P21 and BNG relies on precise entity mapping and intelligent data transformation. Our iPaaS provides robust capabilities to harmonize disparate schemas, ensuring data integrity and consistency across your enterprise.

Customer

Synchronizes customer master data, ensuring a unified view across sales, service, and finance.

Epicor P21 Fields

{ "field": "CustomerID", "type": "string", "description": "Unique identifier for the customer." } { "field": "Name", "type": "string", "description": "Customer's full name or company name." } { "field": "Address1", "type": "string", "description": "Primary billing address line 1." } { "field": "City", "type": "string", "description": "Billing city." } { "field": "State", "type": "string", "description": "Billing state." } { "field": "Zip", "type": "string", "description": "Billing zip code." } { "field": "Email", "type": "string", "description": "Customer's primary email address." } { "field": "TermsCode", "type": "string", "description": "Payment terms code." } { "field": "CreditLimit", "type": "decimal", "description": "Assigned credit limit." }

BNG Fields

{ "field": "CustomerID", "type": "string", "description": "BNG internal customer ID." } { "field": "ExternalID", "type": "string", "description": "ID from external CRM/eCommerce." } { "field": "CompanyName", "type": "string", "description": "Customer's company name." } { "field": "FirstName", "type": "string", "description": "Customer's first name." } { "field": "LastName", "type": "string", "description": "Customer's last name." } { "field": "Email", "type": "string", "description": "Customer's primary email address." } { "field": "BillingAddress", "type": "object", "description": "Structured billing address." } { "field": "ShippingAddress", "type": "object", "description": "Structured shipping address." } { "field": "CreditLimit", "type": "decimal", "description": "Assigned credit limit." } { "field": "TaxExemptStatus", "type": "boolean", "description": "Tax exemption status." }

Mapping Notes

Requires careful mapping of address fields (often composite in BNG, flattened in P21). `CustomerID` vs. `ExternalID` needs robust cross-referencing. `TermsCode` and `CreditLimit` are critical for P21 and typically originate from/are managed in P21, then pushed to BNG.

Next Steps

See Epicor P21 + BNG integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

eCommerce Order Fulfillment Automation (BNG to P21)

Automate the entire order-to-cash process, from customer order placement on an eCommerce platform (managed by BNG) to sales order creation, inventory allocation, and shipment in Epicor P21.

Integration Steps:

  1. 0 BNG receives new order from eCommerce (e.g., Shopify, Magento).
  2. 1 iPaaS triggers a workflow to create a Sales Order in Epicor P21.
  3. 2 Customer data is synchronized or validated between BNG and P21.
  4. 3 P21 allocates inventory, generates fulfillment requests.
  5. 4 Shipment tracking and status updates from P21 are pushed back to BNG and then to the eCommerce platform.

Business Outcome

Reduced order processing time from hours to minutes, elimination of manual errors, improved customer satisfaction with real-time updates.

Frequency

Real-time, event-driven

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Boost Operational Efficiency
Automate manual data entry and redundant tasks between Epicor P21 and BNG, freeing up valuable employee time and accelerating core processes like order fulfillment and billing.
Ensure Data Accuracy & Consistency
Achieve a single source of truth by synchronizing critical data such as customer profiles, inventory levels, and financial records in real-time across Epicor P21 and BNG, eliminating discrepancies.
Accelerate Order-to-Cash Cycle
Streamline the entire sales order lifecycle from BNG (eCommerce/OMS) to Epicor P21 (ERP), improving order processing speed, reducing fulfillment errors, and accelerating revenue recognition.
Optimize Inventory Management
Gain real-time visibility into inventory levels across all sales channels by synchronizing Epicor P21 and BNG, preventing overselling, minimizing stockouts, and optimizing purchasing decisions.
Enhance Customer Experience
Provide a unified customer view by consolidating data from BNG (CRM) and Epicor P21 (AR), enabling personalized interactions, accurate order status updates, and proactive support.
Improve Financial Visibility
Automate the flow of financial transactions from BNG into Epicor P21's General Ledger, ensuring accurate, real-time reporting, faster financial closes, and better strategic planning.
✨

Boost Operational Efficiency

40-60% Reduction in manual tasks

📋 What You Get

Automate manual data entry and redundant tasks between Epicor P21 and BNG, freeing up valuable employee time and accelerating core processes like order fulfillment and billing.

💼 Business Impact

This benefit directly contributes to 40-60% improvement in Reduction in manual tasks, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with Epicor P21 + BNG in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor P21 and BNG, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor P21 + BNG deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
GET, POST, PUT /api/v1/customers Synchronize customer records (create new, update existing, query details) between P21 and BNG (CRM/eCommerce).
GET, POST, PUT /api/v1/salesorders Create sales orders in P21 from BNG (eCommerce/POS), update order status, retrieve order details for fulfillment.
GET, PUT /api/v1/inventory Query real-time stock levels, update inventory quantities (e.g., from BNG WMS or adjustments), and manage availability.
GET, POST, PUT /api/v1/products Manage product master data (create new items, update attributes, retrieve product details) for BNG PIM/eCommerce sync.
GET, POST /api/v1/invoices Create Accounts Payable invoices, retrieve Accounts Receivable invoice details for payment reconciliation.
GET, POST, PUT /api/v1/purchaseorders Create purchase orders, update status, and retrieve details for supply chain integration (e.g., with BNG procurement).
GET, POST /api/v1/shipments Record shipment details, update order fulfillment status, and retrieve tracking information (for BNG eCommerce updates).
POST /api/v1/gltransactions Post general ledger transactions for financial integration and reporting (e.g., from BNG operational events).

⚡ Transformation Logic

  • **Unit of Measure Conversion:** Convert UOMs between systems if they differ (e.g., 'EA' to 'Each').
  • **Value Lookups:** Map status codes (e.g., 'Pending' in BNG to 'Open' in P21) or `ShipViaCode` based on external values.
  • **Data Enrichment:** Augment BNG customer data with P21 credit terms or vice versa.
  • **Conditional Logic:** Apply different transformations based on data values (e.g., tax calculation based on `TaxExemptStatus`).
  • **Address Normalization:** Standardize address formats for consistency.
  • **ID Cross-Referencing:** Maintain external ID mappings for `Customer`, `Product`, `Order` entities.

🛡️ Error Handling

  • **API Rate Limit Exceeded:** iPaaS automatically retries with backoff.
  • **Invalid Data Format:** Data routed to DLQ, alert sent for manual correction.
  • **Authentication Failure:** Alert sent, connection re-attempted with refreshed token.
  • **Target System Unavailable:** Circuit breaker trips, retries queued, alerts sent.
  • **Referential Integrity Violation:** (e.g., creating Sales Order for non-existent Customer) Transaction fails, relevant error message logged, and alert sent.
Pricing

Simple, transparent pricing for Epicor P21 + BNG.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Integration FAQs

▸ What is the best way to integrate Epicor P21 with BNG?
The most effective way is to leverage a modern iPaaS platform. It provides pre-built connectors, robust mapping engines, and orchestration capabilities to handle real-time synchronization of orders, inventory, product data, and customer information between Epicor P21 and BNG, often using API-first and event-driven methods.

Low-Code/No-Code FAQs

▸ Can I automate complex workflows involving Epicor P21 and BNG without writing custom code?
Absolutely. Modern iPaaS platforms offer low-code/no-code tools that allow business analysts and power users to design, build, and deploy complex workflows involving Epicor P21 and BNG. This significantly reduces development time and IT dependency for common automations like order processing, invoice matching, or customer onboarding.

AI Capabilities FAQs

▸ How does AI enhance Epicor P21 and BNG integrations?
AI can augment integrations by providing intelligent capabilities such as automated anomaly detection in transaction data, AI-assisted data mapping suggestions for new fields, predictive exception handling, and intelligent routing of workflows. This reduces manual intervention, improves data quality, and provides proactive operational insights.

Data Management FAQs

▸ How do I ensure data consistency between Epicor P21 and BNG?
Data consistency is achieved through a centralized iPaaS that performs data harmonization and transformation. It maps disparate schemas, applies business rules, and validates data before it enters or leaves either P21 or BNG, ensuring that entities like Customer, Product, and Order are always synchronized and accurate across all connected applications.

Inventory Management FAQs

▸ Is it possible to synchronize inventory levels between Epicor P21 and BNG in real-time?
Yes, an iPaaS can facilitate real-time, bi-directional inventory synchronization between Epicor P21 and BNG. This prevents overselling, ensures accurate stock visibility for customers, and optimizes inventory management across your entire operation by reflecting changes instantly.

Governance FAQs

▸ What kind of governance is needed for Epicor P21 and BNG integrations?
Effective governance includes establishing a clear integration strategy, defining data ownership, implementing a Dev-QA-Prod environment promotion process, version control for integration flows, comprehensive monitoring, and regular auditing of integration performance and security. This ensures reliability, scalability, and compliance.

Error Handling FAQs

▸ How do I handle errors and exceptions in Epicor P21 and BNG integration workflows?
Implement a robust error handling strategy within your iPaaS. This includes automatic retries with exponential backoff for transient errors, dead-letter queues for persistent failures, centralized logging, and automated alerts to notify relevant teams. AI can also assist in triaging and suggesting resolutions for common exceptions.

Connectivity FAQs

▸ Can Epicor P21 and BNG be integrated with cloud-native applications?
Yes, both Epicor P21 and BNG can be seamlessly integrated with various cloud-native applications. A modern iPaaS acts as the bridge, providing connectors and APIs that facilitate secure and efficient data exchange between P21 and BNG (whether on-premise or cloud-hosted) and various cloud services, ensuring hybrid IT environment compatibility.
Next Steps

See Epicor P21 + BNG integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Implementation Timeline

Go live with Epicor P21 + BNG in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor P21 and BNG, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor P21 + BNG deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Epicor P21 + BNG.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Epicor P21 + BNG integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo