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Epicor P21 & Etsy Integration: Unleash Seamless eCommerce Automation

Connect your ERP powerhouse with the world's leading handmade marketplace. Automate orders, synchronize inventory, and gain complete financial control with our AI-powered iPaaS solution.

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The Challenge

The Disconnect: Manual Operations Stifling Your Epicor P21 & Etsy Growth

Managing a thriving Etsy shop while maintaining accurate records in Epicor P21 is a constant battle against manual data entry, fragmented information, and operational bottlenecks. Without a robust integration, businesses face critical challenges that hinder efficiency, compromise data integrity, and limit scalability.

  • Manual entry of Etsy orders into P21 creates delays and human errors.
  • Inaccurate inventory levels lead to overselling on Etsy and frustrated customers.
  • Discrepancies between Etsy payouts and P21 accounting require tedious manual reconciliation.
  • Delayed shipping updates from P21 to Etsy impact customer satisfaction and seller ratings.
  • Lack of a unified customer view across Etsy and P21 CRM limits personalized marketing and support.
Integration Diagram
Solution Illustration
The Solution

The Integrated Solution: Epicor P21 & Etsy with AI-Powered iPaaS

Our modern iPaaS solution provides a robust, low-code platform to seamlessly connect Epicor P21 and Etsy. It automates crucial workflows, ensures real-time data synchronization, and leverages AI to simplify complex mappings and proactively manage exceptions, transforming your operational efficiency and accelerating growth.

  • Pre-built Connectors for Epicor P21 and Etsy
  • Visual Drag-and-Drop Workflow Builder
  • Real-time Event-Driven Architecture (Webhooks)
  • AI-Assisted Data Mapping and Transformation
  • Centralized Error Handling & Monitoring
Implementation Timeline

Go live with Epicor P21 + Etsy in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor P21 and Etsy, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor P21 + Etsy deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Pre-built Connectors for Epicor P21 and Etsy
  • Visual Drag-and-Drop Workflow Builder
  • Real-time Event-Driven Architecture (Webhooks)
  • AI-Assisted Data Mapping and Transformation
  • Centralized Error Handling & Monitoring
  • Scalable Cloud-Native Infrastructure
  • Comprehensive Data Governance & Security

Epicor P21 & Etsy: Technical Integration Details

Our iPaaS provides a robust, API-first framework for connecting Epicor P21 and Etsy. It handles complex data transformations, error management, and ensures secure, scalable data flow between your ERP and marketplace, leveraging the best practices for both systems.

Data Flow Steps

**Secure Connection:** Establish authenticated connections to Epicor P21 (OAuth 2.0 or API Keys) and Etsy (OAuth 2.0) within the iPaaS's secure credential store.

**Event Listener/Polling:** Configure webhooks on Etsy for real-time events (e.g., new order, listing update) and/or schedule polling for less time-sensitive data or P21 events (e.g., inventory changes, shipments).

**Data Extraction:** Extract relevant data entities from the source system (e.g., 'Etsy Order' details from Etsy webhook payload or 'Epicor P21 Inventory Item' from P21 API).

**Data Transformation & Mapping:** Apply low-code transformation rules and AI-assisted mapping to convert source data into the target system's canonical format. This includes field-level mapping, data type conversions, lookups, and conditional logic.

**Data Validation:** Implement pre-commit validation rules to ensure data integrity and compliance with target system requirements before API calls are made.

**Data Ingestion:** Push transformed and validated data to the target system via its respective API endpoint (e.g., POST to P21 `/api/v1/salesorders`, PUT to Etsy `/v3/application/shops/:shop_id/listings`).

**Error Handling & Reconciliation:** Implement robust error handling, including automatic retries with exponential backoff for transient errors, and routing persistent errors to dead-letter queues for manual review and re-processing.

**Status Updates & Notifications:** Update statuses in the source system (e.g., mark Etsy order as 'shipped') and send notifications to stakeholders or other integrated systems.

**Monitoring & Logging:** Centralized logging and real-time monitoring dashboards provide visibility into every transaction and workflow execution.

Data Touchpoints

Etsy: Order, Listing, Listing Variation, Transaction, User, Payment, Shipping Label
Epicor P21: Sales Order, Customer, Inventory Item, Product, Shipment, General Ledger Entry, Invoice (AR/AP)

"Etsy (Webhook/API) -> iPaaS (Extract, Transform, Validate, Map, Orchestrate) -> Epicor P21 (API). Bi-directional flow for Inventory, Product, and Customer entities. Uni-directional for Order-to-Cash (Etsy to P21) and Fulfillment (P21 to Etsy). Financial reconciliation (Etsy to P21 GL)."

Pricing

Simple, transparent pricing for Epicor P21 + Etsy.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Epicor P21

Integrating Epicor P21 fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & Intelligent Data Mapping for Epicor P21 & Etsy

Seamless data flow relies on precise mapping between Epicor P21's structured ERP entities and Etsy's marketplace-centric data models. Our iPaaS provides visual tools and AI assistance to ensure accurate, robust, and scalable data transformations at the field level.

Sales Order / Etsy Order

The core transaction entity representing a customer's purchase. Etsy's order details must be accurately translated into a P21 Sales Order for fulfillment and accounting.

Epicor P21 Fields

OrderNum OrderDate CustomerID ShipToID OrderTotal OrderLines[] (PartNum, Qty, UnitPrice, LineTotal) RequestDate ShipViaCode

Etsy Fields

order_id receipt_id buyer_user_id total_price currency_code status creation_tsz transactions[] (listing_id, quantity, price, shipping_cost, variations)

Mapping Notes

Map `Etsy Order` (`receipt_id`) to `Epicor P21 Sales Order` (`OrderNum`). `Etsy Transactions` map to `OrderLines[]`. `buyer_user_id` maps to `CustomerID`. Ensure `PartNum` from P21 matches `listing_id` or SKU derived from Etsy. `total_price` maps to `OrderTotal`.

Next Steps

See Epicor P21 + Etsy integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Etsy Order Fulfillment Acceleration

A new Etsy order triggers an immediate sales order creation in Epicor P21. Inventory is allocated, and the order is routed to the warehouse for picking and packing. Upon shipment in P21, tracking details are automatically sent back to Etsy, and the customer is notified.

Integration Steps:

  1. 0 Etsy 'Order Created' webhook fires.
  2. 1 iPaaS fetches 'Etsy Order' details and 'Etsy User' data.
  3. 2 iPaaS creates/updates 'Epicor P21 Customer' record.
  4. 3 iPaaS creates 'Epicor P21 Sales Order' with 'Epicor P21 Inventory Item' line items.
  5. 4 P21 processes order for fulfillment, generating 'Epicor P21 Shipment'.
  6. 5 iPaaS detects new 'Epicor P21 Shipment' record.
  7. 6 iPaaS updates 'Etsy Order' status and adds 'TrackingNum' via Etsy API.

Business Outcome

Reduced order processing time from hours to minutes, improved order accuracy, faster delivery times, and automated customer communication.

Frequency

Real-time, Event-driven

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Automate Order Processing
Instantly capture Etsy orders and create sales orders in Epicor P21, eliminating manual data entry and accelerating your order-to-cash cycle.
Real-time Inventory Accuracy
Synchronize stock levels between Epicor P21 and Etsy in real-time to prevent overselling, optimize inventory turns, and enhance customer trust.
Streamlined Financial Reconciliation
Automate the posting of Etsy payouts, fees, and refunds directly to Epicor P21's General Ledger, ensuring accurate financial reporting and a faster close.
Enhanced Customer Experience
Provide instant order confirmations, accurate shipping updates, and a consistent product experience across all touchpoints, boosting satisfaction and loyalty.
Reduced Operational Costs
Minimize labor costs associated with manual data entry, error correction, and reconciliation, allowing your team to focus on high-value tasks.
Scalability for Growth
Build a resilient integration foundation that scales effortlessly with your business, supporting increased Etsy order volumes without compromising performance.
✨

Automate Order Processing

90% Reduction in Manual Order Entry Time

📋 What You Get

Instantly capture Etsy orders and create sales orders in Epicor P21, eliminating manual data entry and accelerating your order-to-cash cycle.

💼 Business Impact

This benefit directly contributes to 90% improvement in Reduction in Manual Order Entry Time, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with Epicor P21 + Etsy in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor P21 and Etsy, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor P21 + Etsy deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
GET, POST, PUT /api/v1/customers Create new customer records in P21 from Etsy buyers, update existing customer details.
GET, POST, PUT /api/v1/salesorders Receive new Etsy orders as P21 sales orders, update order status.
GET, PUT /api/v1/inventory Query real-time stock levels and update inventory quantities based on P21's master data.
GET, POST, PUT /api/v1/products Manage product master data, including core attributes and pricing, for synchronization with Etsy listings.
POST /api/v1/gltransactions Post general ledger entries for Etsy payouts, fees, and refunds for financial reconciliation.
GET, POST /api/v1/shipments Record shipment details and retrieve tracking information to update Etsy orders.

⚡ Transformation Logic

  • **Date/Time Conversion:** Etsy's Unix timestamps (`creation_tsz`) converted to P21's datetime format (`OrderDate`, `EntryDate`).
  • **Address Parsing:** Etsy's `shipping_address` fields parsed and mapped to P21's `Address1`, `City`, `State`, `Zip` fields.
  • **Product ID Matching:** `Etsy Listing` `listing_id` or `SKU` matched to P21 `PartNum` (via lookup table or AI-assisted fuzzy matching).
  • **Currency Conversion:** If applicable, handle currency conversions between Etsy and P21 (e.g., for multi-currency operations).
  • **Conditional Logic:** Apply rules like 'If Etsy order total > $1000, flag for manual review in P21'.
  • **Concatenation/Splitting:** Combine `first_name` and `last_name` from Etsy to P21 `Name`; split P21 descriptions for Etsy `title` and `description` limits.

🛡️ Error Handling

  • **Etsy Order with invalid product ID:** Order fails to create in P21; logged, alerted, and routed for manual product mapping correction.
  • **P21 Inventory Update Fails (Rate Limit):** iPaaS retries with exponential backoff; if persistent, alerts and temporarily queues updates.
  • **Etsy Shipping Update Fails (Invalid Tracking):** Alert generated, order remains 'unshipped' on Etsy until manual correction in P21 and re-sync.
  • **P21 Customer Deduplication Conflict:** AI flags potential duplicate; workflow pauses for manual review or follows pre-defined merge rules.
Pricing

Simple, transparent pricing for Epicor P21 + Etsy.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Integration FAQs

▸ What is the best way to integrate Epicor P21 with Etsy?
The most effective way is through a modern iPaaS platform. It provides pre-built connectors, robust mapping engines, and orchestration capabilities to handle real-time synchronization of orders, inventory, product data, and financial information between Epicor P21 and Etsy, primarily using API-first and event-driven (webhooks) methods.

Inventory Management FAQs

▸ Can I automate inventory synchronization between Epicor P21 and Etsy?
Absolutely. An iPaaS enables real-time, bi-directional inventory synchronization. When stock levels change in Epicor P21 (your master inventory system), the iPaaS automatically updates the corresponding Etsy listings, preventing overselling and ensuring accurate product availability for buyers.

AI Capabilities FAQs

▸ How does AI enhance Epicor P21 and Etsy integrations?
AI significantly augments integrations by offering intelligent capabilities like automated anomaly detection in transaction data, AI-assisted data mapping suggestions for new fields, predictive exception handling, and intelligent routing of workflows. This reduces manual intervention, improves data quality, and provides proactive operational insights.

Challenges FAQs

▸ What are the common challenges when integrating Epicor P21 and Etsy?
Common challenges include dealing with diverse API structures, ensuring real-time data consistency, managing complex data transformations (especially for product variations), handling API rate limits, and implementing robust error handling and financial reconciliation processes. A specialized iPaaS is designed to address these complexities.

Security FAQs

▸ How do I ensure data security during Epicor P21 and Etsy integrations?
Prioritize secure authentication (OAuth 2.0 with least privilege), enforce data encryption in transit (TLS 1.2+) and at rest, implement granular role-based access control for API users, and utilize secure credential management. Your iPaaS should also comply with industry security standards and offer data masking for sensitive PII.

Multi-Channel FAQs

▸ Is it possible to manage multiple Etsy shops from a single Epicor P21 integration?
Yes, a well-designed iPaaS solution can easily manage integrations for multiple Etsy shops. You can configure separate API credentials and workflows for each shop, and even consolidate data from multiple shops into a single Epicor P21 instance, providing a unified view of your entire Etsy presence.

Financials FAQs

▸ How are Etsy payouts reconciled with Epicor P21 accounting?
Through an iPaaS, Etsy payout and ledger entries (sales, fees, refunds) are automatically extracted, mapped to specific Epicor P21 General Ledger accounts, and posted as journal entries. This streamlines financial reconciliation, ensures accurate reporting, and accelerates the month-end close process.

Low-Code FAQs

▸ Can low-code/no-code tools be used for Epicor P21 and Etsy integrations?
Absolutely. Modern iPaaS platforms offer extensive low-code/no-code capabilities, empowering business users and even Etsy sellers to build, customize, and manage complex integration workflows for tasks like order processing, inventory updates, and customer data sync, significantly reducing reliance on IT developers.
Next Steps

See Epicor P21 + Etsy integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Implementation Timeline

Go live with Epicor P21 + Etsy in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor P21 and Etsy, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor P21 + Etsy deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Epicor P21 + Etsy.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Epicor P21 + Etsy integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo