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Unlock Seamless eCommerce with Epicor P21 & Wayfair Integration

Automate orders, synchronize inventory, and centralize financials for unparalleled efficiency and growth on the Wayfair marketplace.

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The Challenge

The Disconnect: Manual Processes Hinder Wayfair Success

Operating Wayfair in isolation from your Epicor P21 ERP creates significant operational bottlenecks, data inconsistencies, and missed revenue opportunities. Without a robust integration, businesses are trapped in a cycle of manual data entry, delayed fulfillment, and inaccurate reporting.

  • Manual order entry from Wayfair into P21 consumes valuable time and is prone to human error.
  • Lagging inventory updates lead to overselling on Wayfair or missed sales due to inaccurate stock counts.
  • Disjointed product information across systems results in inconsistent listings and customer confusion.
  • Delayed or incorrect financial reconciliation between Wayfair sales/refunds and Epicor P21's General Ledger.
  • Lack of real-time visibility into the entire order-to-cash cycle, impacting decision-making.
  • Inefficient handling of Wayfair returns and refunds, leading to customer dissatisfaction and financial discrepancies.
Integration Diagram
Solution Illustration
The Solution

The Unified Solution: Epicor P21 & Wayfair Integration with iPaaS

Our powerful iPaaS (Integration Platform as a Service) provides a robust, scalable, and secure solution to seamlessly connect Epicor P21 with Wayfair. This integration automates critical business processes, ensures real-time data flow, and provides a single source of truth for your eCommerce operations and financial management.

  • Real-time, Bi-directional Data Synchronization
  • Pre-built Connectors for Epicor P21 and Wayfair
  • Visual Low-Code Workflow Designer
  • AI-Assisted Data Mapping and Transformation
  • Comprehensive Error Handling and Monitoring
Implementation Timeline

Go live with Epicor P21 + Wayfair in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor P21 and Wayfair , with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor P21 + Wayfair deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Real-time, Bi-directional Data Synchronization
  • Pre-built Connectors for Epicor P21 and Wayfair
  • Visual Low-Code Workflow Designer
  • AI-Assisted Data Mapping and Transformation
  • Comprehensive Error Handling and Monitoring
  • Scalable, Event-Driven Architecture
  • Secure Data Exchange and Compliance

Epicor P21 & Wayfair: Technical Integration Overview

This integration leverages a modern iPaaS to create a robust and resilient data pipeline between Epicor P21 and Wayfair. It employs a hybrid approach, combining real-time event-driven processing with optimized batch operations for high-volume data synchronization, ensuring both responsiveness and efficiency.

Data Flow Steps

**Connection Setup:** Securely configure API credentials (OAuth 2.0 for both P21 and Wayfair) within the iPaaS secrets manager.

**Schema Discovery & Mapping:** Utilize iPaaS tools to discover API schemas for both systems. Visually map fields, leveraging AI suggestions, between corresponding entities.

**Workflow Design:** Design integration flows using a low-code canvas. Define triggers (e.g., Wayfair webhooks for new orders, P21 change data capture for inventory updates) and actions (e.g., create sales order in P21, update inventory in Wayfair).

**Data Transformation & Validation:** Implement data transformation logic (e.g., currency conversion, unit of measure mapping, address standardization) and validation rules (e.g., required fields, data types) within the iPaaS.

**Error Handling & Monitoring:** Configure robust error handling (retries, dead-letter queues, alerts) and set up performance monitoring dashboards.

**Deployment & Governance:** Deploy integration flows through a structured Dev-QA-Prod pipeline, with version control and auditing.

Data Touchpoints

Wayfair: Orders, OrderLineItems, Products, Inventory, Customers, Shipments, Refunds, PaymentTransactions
Epicor P21: Sales Orders, Inventory Items, Customers, Shipments, Invoices (AR), Purchase Orders, General Ledger Entries, Products, Price Lists, Vendors

"Wayfair (New Order) --[Webhook]--> iPaaS --[Transform & Map]--> Epicor P21 (Create Sales Order). Epicor P21 (Inventory Change) --[API/Event]--> iPaaS --[Transform & Map]--> Wayfair (Update Inventory). Epicor P21 (Shipment Created) --[API/Event]--> iPaaS --[Transform & Map]--> Wayfair (Update Order Status & Tracking)."

Pricing

Simple, transparent pricing for Epicor P21 + Wayfair .

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Epicor P21

Integrating Epicor P21 fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & Intelligent Mapping between Epicor P21 and Wayfair

The integration focuses on harmonizing core business entities to ensure consistent data across your ERP and eCommerce operations. Our iPaaS provides intelligent mapping capabilities to bridge the schema differences between Epicor P21 and Wayfair.

Order / Sales Order

Represents a customer's purchase. Wayfair's `Order` is transformed into an Epicor P21 `Sales Order` to initiate fulfillment and financial processes.

Epicor P21 Fields

OrderNum (auto-generated) OrderDate CustomerID ShipToID OrderTotal OrderLines[] (PartNum, Qty, UnitPrice, LineTotal) RequestDate ShipViaCode

Wayfair Fields

orderId customerInfo (firstName, lastName, email, phone) lineItems (sku, productName, quantity, unitPrice) shippingAddress (address1, city, state, zip) billingAddress orderStatus totalAmount paymentInfo

Mapping Notes

Wayfair's `orderId` often maps to a custom field or external reference in P21. `customerInfo` fields map to P21 `Customer` for creation/lookup. `lineItems` map to `OrderLines[]` using `sku` to `PartNum`. `shippingAddress` maps to P21 `ShipToID` or `Address1`.

Next Steps

See Epicor P21 + Wayfair integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Wayfair Order-to-Cash Automation

Automate the entire lifecycle of a Wayfair sales order, from creation to fulfillment and financial posting in Epicor P21, ensuring real-time data synchronization and reducing manual touchpoints.

Integration Steps:

  1. 0 Wayfair customer places order.
  2. 1 iPaaS captures Wayfair `Order` (e.g., `/v3/orders` webhook).
  3. 2 iPaaS maps Wayfair `Order` data to Epicor P21 `Customer` (create if new) and `Sales Order` (create).
  4. 3 Epicor P21 allocates inventory (`Inventory Item`).
  5. 4 Order is picked, packed, and shipped (P21 `Shipment` generated).
  6. 5 iPaaS updates Wayfair `Shipment` status and tracking (e.g., `/v3/orders/{orderId}` or `/v3/shipments`).
  7. 6 Epicor P21 `Invoice (AR)` is created.
  8. 7 Wayfair payment settlement is reconciled against P21 `Invoice` and posted to `General Ledger Entry`.

Business Outcome

End-to-end automation of the sales process, leading to faster fulfillment, accurate financials, and improved cash flow.

Frequency

Real-time, Event-driven

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Accelerated Order Fulfillment
Automate Wayfair order ingestion into Epicor P21, reducing manual entry time by up to 90% and enabling faster order processing.
Real-time Inventory Accuracy
Synchronize Epicor P21 inventory levels with Wayfair instantly, eliminating overselling and improving stock visibility across channels.
Reduced Operational Costs
Minimize manual data handling, error correction, and reconciliation efforts, leading to significant savings in labor costs.
Enhanced Customer Satisfaction
Provide accurate order status and tracking information in real-time, leading to a superior post-purchase experience for Wayfair customers.
Accurate Financial Reporting
Automate the posting of Wayfair sales, refunds, and payments directly to Epicor P21's GL, ensuring precise and timely financial closes.
Scalable Growth Enablement
Effortlessly handle increasing Wayfair order volumes without proportional increases in manual overhead, supporting business expansion.
Improved Data Quality
Leverage AI-powered validation and transformation to ensure data consistency and integrity between Wayfair and Epicor P21.
✨

Accelerated Order Fulfillment

90% Reduction in manual order entry time

📋 What You Get

Automate Wayfair order ingestion into Epicor P21, reducing manual entry time by up to 90% and enabling faster order processing.

💼 Business Impact

This benefit directly contributes to 90% improvement in Reduction in manual order entry time, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with Epicor P21 + Wayfair in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor P21 and Wayfair , with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor P21 + Wayfair deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
GET, POST, PUT /api/v1/customers Synchronize customer records (create new, update existing, query details) between P21 and Wayfair/CRM.
GET, POST, PUT /api/v1/salesorders Create sales orders in P21 from Wayfair, update order status, retrieve order details for fulfillment.
GET, PUT /api/v1/inventory Query real-time stock levels, update inventory quantities (e.g., from WMS or adjustments), and manage availability for Wayfair.
GET, POST, PUT /api/v1/products Manage product master data (create new items, update attributes, retrieve product details) for Wayfair sync.
GET, POST /api/v1/invoices Create Accounts Payable invoices, retrieve Accounts Receivable invoice details for payment reconciliation from Wayfair.
GET, POST /api/v1/shipments Record shipment details, update order fulfillment status, and retrieve tracking information for Wayfair.
POST /api/v1/gltransactions Post general ledger transactions for financial integration and reporting from Wayfair sales/refunds.

⚡ Transformation Logic

  • **Data Harmonization:** Standardize date formats, currency codes, and units of measure between systems.
  • **Attribute Mapping:** Map Wayfair's product attributes to P21's item master fields, handling any custom attributes.
  • **ID Cross-Referencing:** Maintain a cross-reference table for `orderId`/`OrderNum`, `sku`/`PartNum`, and `customerId`/`CustomerID`.
  • **Conditional Logic:** Apply business rules (e.g., 'If Wayfair order total > $500, apply specific payment terms in P21').
  • **Data Enrichment:** Pull additional data from PIM or other sources to enrich product descriptions for Wayfair.

🛡️ Error Handling

  • **Invalid SKU:** Wayfair order contains a `sku` not found as a `PartNum` in P21. (Solution: Route to dead-letter, notify operations, potentially create placeholder P21 item).
  • **API Rate Limit Exceeded:** Too many requests to P21 or Wayfair. (Solution: Exponential backoff, retry, intelligent queuing).
  • **Authentication Failure:** Invalid API credentials. (Solution: Alert, check secrets manager, credential rotation).
  • **P21 System Unavailability:** P21 API is down. (Solution: Circuit breaker, store and forward, retry when P21 is back online).
  • **Data Validation Failure:** Wayfair address fails P21's address validation rules. (Solution: Route to manual review, notify customer service).
Pricing

Simple, transparent pricing for Epicor P21 + Wayfair .

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Integration FAQs

▸ What is the best way to integrate Epicor P21 with Wayfair?
The best approach is to leverage a modern iPaaS platform. It provides pre-built connectors, robust mapping engines, and orchestration capabilities to handle real-time synchronization of orders, inventory, product data, and customer information between Epicor P21 and Wayfair, using API-first and event-driven methods. This ensures scalability, reliability, and reduces custom coding.

Low-Code/No-Code FAQs

▸ Can I automate complex workflows involving Wayfair and Epicor P21 without writing custom code?
Absolutely. Modern iPaaS platforms offer low-code/no-code tools that allow business analysts and power users to visually design, build, and deploy complex workflows involving Wayfair and Epicor P21. This significantly reduces development time and IT dependency for common automations like order processing, inventory updates, and financial reconciliation.

AI Enhancements FAQs

▸ How does AI enhance Epicor P21 and Wayfair integrations?
AI can significantly augment these integrations by providing intelligent capabilities such as automated anomaly detection in Wayfair orders or P21 inventory, AI-assisted data mapping suggestions for new fields, predictive exception handling, and intelligent routing of workflows. This reduces manual intervention, improves data quality, and provides proactive operational insights.

Challenges & Solutions FAQs

▸ What are the common challenges when integrating Epicor P21 with Wayfair?
Common challenges include dealing with diverse API structures (REST, legacy), ensuring real-time inventory consistency, managing complex data transformations for product attributes, handling API rate limits from both systems, and implementing robust error handling and reconciliation processes. A specialized iPaaS is designed to address these complexities efficiently.

Security & Compliance FAQs

▸ How do I ensure data security during Epicor P21 and Wayfair integrations?
Prioritize using secure authentication methods (OAuth 2.0), enforce data encryption in transit (TLS 1.2+) and at rest, implement granular role-based access control for API users, and utilize secure credential management (secrets manager). For Wayfair, ensure PCI DSS compliance for payment data by tokenizing sensitive information and never storing raw credit card details.

Key Workflows FAQs

▸ Is it possible to synchronize inventory levels between Epicor P21 and Wayfair in real-time?
Yes, an iPaaS can facilitate real-time, bi-directional inventory synchronization. Changes in Epicor P21's `OnHandQty` or `AvailableQty` for an `Inventory Item` can instantly trigger updates to Wayfair's `quantityAvailable` via event-driven mechanisms (webhooks/APIs). This prevents overselling, ensures accurate stock visibility, and optimizes inventory management.

Governance FAQs

▸ What kind of governance is needed for Epicor P21 and Wayfair integrations?
Effective governance includes establishing a clear integration strategy, defining data ownership, implementing a Dev-QA-Prod environment promotion process with version control, comprehensive monitoring, and regular auditing of integration performance and security. This ensures reliability, scalability, and compliance across your entire integration landscape.

Business Value FAQs

▸ How does an iPaaS reduce the IT burden of managing Epicor P21 and Wayfair integrations?
An iPaaS reduces IT burden by abstracting API complexities, providing a centralized platform for managing all integrations, offering low-code tools for business users, and standardizing error handling and monitoring. This minimizes custom coding, lowers maintenance costs, and frees IT resources for strategic projects, significantly reducing the operational overhead.
Next Steps

See Epicor P21 + Wayfair integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Implementation Timeline

Go live with Epicor P21 + Wayfair in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor P21 and Wayfair , with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor P21 + Wayfair deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Epicor P21 + Wayfair .

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Epicor P21 + Wayfair integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo