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Unlock Seamless Commerce: Epicor P21 & Znode Integration

Connect your ERP powerhouse with your B2B/B2C eCommerce platform for real-time data sync, automated workflows, and a unified customer experience, powered by a modern iPaaS.

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The Challenge

The Disconnect: Why ERP-eCommerce Silos Hinder Growth

In today's fast-paced digital economy, a disconnected Epicor P21 ERP and Znode eCommerce platform leads to operational inefficiencies, frustrated customers, and missed revenue opportunities. Manual data entry, delayed updates, and inconsistent information across systems create a myriad of challenges that prevent businesses from scaling effectively.

  • Manual order processing from Znode to P21, leading to delays and errors.
  • Outdated inventory levels on Znode, resulting in overselling and backorders.
  • Inconsistent customer data across P21 and Znode, impacting personalization and support.
  • Slow product data updates from P21/PIM to Znode, delaying new product launches.
  • Lack of real-time visibility into order status, shipping, and financial reconciliation.
  • Complex B2B pricing and customer-specific catalogs in Znode not accurately reflected from P21.
Integration Diagram
Solution Illustration
The Solution

The Unified Solution: Epicor P21 & Znode Integration with iPaaS

Our iPaaS-driven solution provides a comprehensive, bi-directional integration between Epicor P21 and Znode, creating a seamless flow of critical business data. By leveraging an API-first, event-driven architecture, we automate workflows, ensure data consistency, and empower your business to operate with unparalleled efficiency and agility.

  • Real-time Order to Cash Automation
  • Synchronized Inventory & Product Catalogs
  • Unified Customer 360 Profiles
  • Automated Refund & Return Processing
  • AI-enhanced Data Mapping & Validation
Implementation Timeline

Go live with Epicor P21 + Znode in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor P21 and Znode, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor P21 + Znode deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Real-time Order to Cash Automation
  • Synchronized Inventory & Product Catalogs
  • Unified Customer 360 Profiles
  • Automated Refund & Return Processing
  • AI-enhanced Data Mapping & Validation
  • Low-code Workflow Orchestration
  • Robust Error Handling & Monitoring

Epicor P21 & Znode Integration: Technical Details & Data Flow

Our iPaaS solution orchestrates a sophisticated, secure, and scalable integration between Epicor P21 and Znode. By leveraging the strengths of both platforms' APIs and embracing event-driven principles, we ensure real-time data consistency and robust workflow automation.

Data Flow Steps

**Authentication & Connection:** Securely establish API connections to Epicor P21 and Znode using OAuth 2.0 or API keys, stored in an encrypted secrets manager within the iPaaS.

**Event Listener/Polling:** Configure iPaaS to listen for Znode webhooks (e.g., `Order Placed`, `Customer Updated`) or poll Epicor P21 APIs for changes (e.g., `Inventory Item` updates, `Shipment` creation).

**Data Extraction:** Extract raw data payloads from the source system (Znode or P21).

**Data Transformation & Harmonization:** Utilize the iPaaS's visual mapping and transformation engine to convert source data into a canonical format, then map it to the target system's schema. This includes data type conversions, concatenations, lookups, and conditional logic.

**Data Validation:** Implement pre-submission validation rules to ensure data conforms to the target system's requirements (e.g., mandatory fields, data formats) and business logic, reducing API errors.

**API Invocation:** Call the target system's API endpoint (e.g., Znode `/api/V1/Orders`, Epicor P21 `/api/v1/salesorders`) with the transformed and validated payload.

**Error Handling & Retries:** Monitor API responses for errors. Implement automatic retries with exponential backoff for transient issues. Log persistent errors to a dead-letter queue and trigger alerts.

**Status Updates & Notifications:** Update the source system with the outcome of the integration (e.g., Znode order status updated from 'New' to 'Processing' after P21 creation) and send notifications to stakeholders.

Data Touchpoints

Znode Orders <-> Epicor P21 Sales Orders
Znode Products (Inventory, Pricing, Attributes) <-> Epicor P21 Inventory Items (OnHandQty, Price List), Product (Marketing)
Znode Customers <-> Epicor P21 Customers (Contact, Address, Credit Terms)
Znode Shipments -> Epicor P21 Shipments
Znode Returns -> Epicor P21 Returns (RMA)
Znode Payment Transactions -> Epicor P21 Invoices (AR) / General Ledger Entry

"Znode (Event/Webhook) -> iPaaS (Transform, Validate) -> Epicor P21 (API Call) -> iPaaS (Error Handle, Status Update) -> Znode (API Call). Bi-directional flows follow similar patterns."

Pricing

Simple, transparent pricing for Epicor P21 + Znode.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Epicor P21

Integrating Epicor P21 fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & Intelligent Data Mapping

Seamless data exchange between Epicor P21 and Znode relies on precise mapping of core business entities. Our iPaaS provides intelligent tools to harmonize these entities, ensuring data integrity and consistency across your ecosystem.

Customer

Represents a business or individual that purchases goods or services. Central to sales, invoicing, and relationship management in Epicor P21 and Znode.

Epicor P21 Fields

CustomerID Name Address1 City State Zip Phone Email TaxID TermsCode CreditLimit SalesRepID

Znode Fields

CustomerId FirstName LastName Email PhoneNumber BillingAddress ShippingAddresses AccountStatus

Mapping Notes

Map `Znode.CustomerId` to `Epicor P21.CustomerID`. Combine `FirstName` and `LastName` for `P21.Name`. Handle multiple shipping addresses carefully. Synchronize `P21.TermsCode` and `P21.CreditLimit` to Znode for B2B customer-specific payment terms and purchasing limits.

Next Steps

See Epicor P21 + Znode integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Real-time Order Processing & Fulfillment

Seamlessly transfer new orders placed on Znode directly into Epicor P21 as Sales Orders, triggering inventory allocation, fulfillment processes, and subsequent financial postings. Znode is updated with order status and tracking information.

Integration Steps:

  1. 0 Customer completes checkout on Znode.
  2. 1 Znode webhook sends `Order` data to iPaaS.
  3. 2 iPaaS transforms `Order` to `Epicor P21 Sales Order` schema.
  4. 3 iPaaS creates `Sales Order` in Epicor P21 via `/api/v1/salesorders`.
  5. 4 Epicor P21 allocates `Inventory Item` and updates `OnHandQty`.
  6. 5 Fulfillment in P21 generates `Shipment` details (e.g., `TrackingNum`).
  7. 6 iPaaS updates Znode `Order` status and `Shipment` details via `/api/V1/Orders/{orderId}` and customer notification.

Business Outcome

Instant order visibility in ERP, faster shipping, reduced order processing errors, improved customer communication.

Frequency

Real-time (event-driven)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Accelerated Order Fulfillment
Automate the entire order-to-cash cycle from Znode to Epicor P21, drastically reducing manual processing time and accelerating delivery to customers.
Eliminate Overselling & Stockouts
Achieve real-time, bi-directional inventory synchronization between Epicor P21 and Znode, ensuring accurate stock levels and preventing customer disappointment.
Unified Customer Experience
Synchronize customer data across Znode and Epicor P21 for a single, consistent 360-degree view, enabling personalized experiences and efficient support.
Reduced Operational Costs
Minimize manual data entry, reconciliation efforts, and error correction, leading to significant savings in labor and operational overhead.
Faster Product Time-to-Market
Automate the flow of new product introductions and updates from Epicor P21 or PIM to Znode, ensuring your online catalog is always current.
Enhanced Data Accuracy & Integrity
Leverage AI-assisted validation and robust mapping to ensure data quality, minimizing discrepancies and improving reporting reliability.
✨

Accelerated Order Fulfillment

30% Faster Order Processing

📋 What You Get

Automate the entire order-to-cash cycle from Znode to Epicor P21, drastically reducing manual processing time and accelerating delivery to customers.

💼 Business Impact

This benefit directly contributes to 30% improvement in Faster Order Processing, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with Epicor P21 + Znode in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor P21 and Znode, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor P21 + Znode deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
GET, POST, PUT /api/v1/customers Synchronize customer records (create new, update existing, query details) between P21 and CRM/eCommerce.
GET, POST, PUT /api/v1/salesorders Create sales orders in P21 from eCommerce/POS, update order status, retrieve order details for fulfillment.
GET, PUT /api/v1/inventory Query real-time stock levels, update inventory quantities (e.g., from WMS or adjustments), and manage availability.
GET, POST, PUT /api/v1/products Manage product master data (create new items, update attributes, retrieve product details) for PIM/eCommerce sync.
GET, POST /api/v1/invoices Create Accounts Payable invoices, retrieve Accounts Receivable invoice details for payment reconciliation.
GET, POST /api/v1/shipments Record shipment details, update order fulfillment status, and retrieve tracking information.

⚡ Transformation Logic

  • **Customer Address Harmonization:** Standardize address formats from Znode to P21, handling multi-line addresses and state/province abbreviations.
  • **Product SKU/PartNum Cross-Referencing:** Implement lookup tables or fuzzy matching to map Znode SKUs to Epicor P21 PartNums, especially if they differ.
  • **Order Status Mapping:** Translate Znode order statuses (e.g., 'Pending', 'Processing', 'Shipped') to Epicor P21's corresponding order statuses.
  • **Pricing & Discount Application:** Ensure Znode accurately reflects Epicor P21's complex pricing rules, including customer-specific pricing, volume discounts, and promotional pricing.
  • **Date/Time Format Conversion:** Convert date and time formats to ensure consistency between systems.
  • **Currency Conversion:** If operating in multiple currencies, apply real-time or scheduled currency conversions.

🛡️ Error Handling

  • Epicor P21 API downtime or unavailability.
  • Znode API rate limit exceeded.
  • Invalid data submitted to P21 (e.g., non-existent PartNum).
  • Znode webhook delivery failure.
  • Network latency causing timeouts.
  • Data format mismatch after transformation.
Pricing

Simple, transparent pricing for Epicor P21 + Znode.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General FAQs

▸ What is the best way to integrate Epicor P21 with Znode?
The most effective way is through a modern iPaaS (Integration Platform as a Service). It provides pre-built connectors, robust mapping engines, and orchestration capabilities to handle real-time synchronization of orders, inventory, product data, and customer information between Epicor P21 and Znode, using API-first and event-driven methods.

Technical FAQs

▸ Can this integration support real-time inventory updates between Epicor P21 and Znode?
Absolutely. By leveraging event-driven architecture with your iPaaS (e.g., P21 change data capture or near real-time polling triggering Znode API updates), inventory changes can be reflected on your Znode storefront almost instantaneously, preventing oversells and improving customer satisfaction.

AI Features FAQs

▸ How does AI enhance Epicor P21 Znode integrations?
AI augments integrations by providing intelligent capabilities such as automated anomaly detection in transaction data, AI-assisted data mapping suggestions for new fields, predictive exception handling, and intelligent routing of workflows. This reduces manual intervention, improves data quality, and provides proactive operational insights.

Challenges & Solutions FAQs

▸ What are the common challenges when integrating Epicor P21 and Znode, and how are they addressed?
Common challenges include complex data mapping, ensuring real-time data consistency, handling API rate limits, and implementing robust error handling. Our iPaaS addresses these by providing visual mapping tools, event-driven architecture, intelligent queuing/retry mechanisms, and comprehensive error logging with automated alerts.

Security FAQs

▸ How do I ensure data security and PCI DSS compliance during Epicor P21 Znode integrations?
We prioritize using secure authentication (OAuth 2.0), enforcing data encryption in transit (TLS 1.2+) and at rest, implementing granular role-based access control, and utilizing secure credential management. For payment data, tokenization through PCI DSS-compliant gateways is used, ensuring raw credit card data is never stored within the iPaaS or Znode directly.

B2B FAQs

▸ Is it possible to synchronize Epicor P21's complex B2B pricing with Znode?
Yes. Epicor P21's sophisticated price lists, including customer-specific and tiered pricing, can be accurately mapped and synchronized to Znode. Our iPaaS handles the complex logic required to ensure the correct pricing is displayed to the right customer segments on your eCommerce storefront.

Low-Code FAQs

▸ How does low-code/no-code benefit this integration?
Low-code/no-code platforms significantly accelerate Epicor P21 Znode integration by allowing business users and citizen integrators to build and manage workflows without extensive coding. This reduces reliance on IT, speeds up time-to-market for new integrations, and enables greater business agility in adapting to evolving eCommerce needs.

Governance FAQs

▸ What kind of governance is needed for Epicor P21 Znode integrations?
Effective governance includes establishing a clear integration strategy, defining data ownership, implementing a Dev-QA-Prod environment promotion process, version control for integration flows, comprehensive monitoring, and regular auditing of integration performance and security. Our iPaaS provides tools for all these aspects.
Next Steps

See Epicor P21 + Znode integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Implementation Timeline

Go live with Epicor P21 + Znode in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor P21 and Znode, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor P21 + Znode deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Epicor P21 + Znode.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Epicor P21 + Znode integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo