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Connect™

Unify Sage X3 & Etsy: Automate Your Creative Business

Streamline operations, prevent overselling, and gain real-time financial clarity by integrating your Sage X3 ERP with the Etsy marketplace using a powerful, AI-driven iPaaS.

The Challenge

The Disconnect Between Your Creative Marketplace and Core ERP

Managing a thriving Etsy store while maintaining accurate records in Sage X3 often means juggling disparate systems, leading to a host of operational challenges. Without a robust integration, businesses face significant hurdles that can hinder growth and profitability.

  • Manual Order Entry: Transcribing every Etsy order into Sage X3 is time-consuming, tedious, and highly prone to human error, delaying fulfillment.
  • Out-of-Sync Inventory: Discrepancies between Etsy listing quantities and actual stock in Sage X3 lead to overselling, backorders, and frustrated customers.
  • Complex Financial Reconciliation: Manually reconciling Etsy payouts, transaction fees, refunds, and shipping costs with Sage X3's ledger accounts is a labor-intensive and error-prone accounting nightmare.
  • Delayed Fulfillment Updates: Manually updating shipping details and order statuses from Sage X3 back to Etsy means delayed customer notifications and increased support inquiries.
  • Inconsistent Product Data: Maintaining product details, pricing, and descriptions across both systems manually leads to inconsistencies and operational inefficiencies.
  • Lack of Unified Reporting: Without integrated data, gaining a holistic view of sales performance, profitability, and customer insights across your Etsy channel and overall business is nearly impossible.
Integration Diagram
Solution Illustration
The Solution

Seamless Sage X3 & Etsy Integration with a Modern iPaaS

Our AI-powered iPaaS (Integration Platform as a Service) provides the comprehensive solution to connect Sage X3 and Etsy, transforming your operational landscape. By orchestrating real-time data flows and automating critical business processes, we empower your business to thrive in the competitive eCommerce environment.

  • Real-time Order-to-Cash Automation
  • Bi-directional Inventory Synchronization
  • Automated Product Listing Management
  • Intelligent Financial Reconciliation
  • Automated Fulfillment & Shipping Updates
Implementation Timeline

Go live with Etsy + Sage X3 in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Etsy and Sage X3, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Etsy + Sage X3 deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Real-time Order-to-Cash Automation
  • Bi-directional Inventory Synchronization
  • Automated Product Listing Management
  • Intelligent Financial Reconciliation
  • Automated Fulfillment & Shipping Updates
  • Unified Customer Data Synchronization
  • Customizable Workflow Orchestration

Sage X3 & Etsy Integration: The Technical Deep Dive

This integration is built on an API-first, event-driven architecture orchestrated by a modern iPaaS platform. It ensures secure, scalable, and real-time data exchange, connecting the operational power of Sage X3 with the dynamic nature of the Etsy marketplace.

Data Flow Steps

System Connection: Establish secure API connections to Sage X3 (using OAuth 2.0/API Key) and Etsy (using OAuth 2.0).

Workflow Design: Visually design integration flows within the iPaaS, defining triggers, data transformations, and target actions.

Data Mapping: Utilize the iPaaS's visual mapping canvas and AI assistance to map corresponding entities and fields between Sage X3 and Etsy.

Business Logic & Validation: Implement business rules, conditional logic, and data validation steps to ensure data quality and compliance.

Testing & Deployment: Thoroughly test workflows in a sandbox environment and promote validated integrations through Dev, QA, and Production pipelines.

Monitoring & Management: Continuously monitor integration performance, API usage, and resolve errors using centralized dashboards and alerts.

Data Touchpoints

Etsy Order <-> Sage X3 Sales Order (SOH)
Etsy Listing <-> Sage X3 Product (ITM) & Inventory (STO)
Etsy User (Buyer) <-> Sage X3 Customer (BPC)
Etsy Transaction <-> Sage X3 Sales Order Line / Invoice Line
Etsy Payment (Payout/Ledger) <-> Sage X3 Journal Entry (GACC) / Payment (PAY)
Etsy Shipping Label <-> Sage X3 Sales Order (for tracking updates)

"A typical integration flow begins with an event on Etsy (e.g., new order via webhook). The iPaaS captures this event, retrieves full order details, transforms the data according to predefined rules (e.g., mapping Etsy buyer to Sage X3 customer, Etsy listing to Sage X3 product), validates the data, and then creates a Sales Order in Sage X3 via its API. Conversely, inventory changes in Sage X3 trigger an update through the iPaaS to the corresponding Etsy listing via its API."

Pricing

Simple, transparent pricing for Etsy + Sage X3.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Etsy

Integrating Etsy fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & Intelligent Data Mapping

Successful integration hinges on precise mapping of data entities and their fields between Sage X3 and Etsy. Our iPaaS provides a visual, AI-assisted mapping canvas to streamline this complex process, ensuring data integrity and consistency.

Order

Represents a completed purchase from Etsy and its corresponding sales record in Sage X3.

Etsy Fields

[field, NUM],[description, Sales Order Number] [field, ORDDAT],[description, Order Date] [field, BPCORD],[description, Customer Code] [field, BPCCUR],[description, Customer Currency] [field, AMT],[description, Total Amount] [field, SALFCY],[description, Sales Site] [field, STACNF],[description, Confirmation Status] [field, ITMREF (line item)],[description, Item Reference] [field, QTY (line item)],[description, Quantity] [field, PRIUNI (line item)],[description, Unit Price]

Sage X3 Fields

[field, order_id],[description, Etsy Order ID] [field, receipt_id],[description, Etsy Receipt ID] [field, buyeruserid],[description, Etsy Buyer ID] [field, total_price],[description, Total Order Price] [field, currency_code],[description, Order Currency] [field, status],[description, Order Status (e.g., 'paid', 'shipped')] [field, creation_tsz],[description, Creation Timestamp] [field, transactions[].listing_id],[description, Listing ID (line item)] [field, transactions[].quantity],[description, Quantity (line item)] [field, transactions[].price],[description, Unit Price (line item)] [field, shipping_address],[description, Buyer Shipping Address]

Mapping Notes

Etsy `orderid` or `receiptid` should be mapped to a custom field in Sage X3 Sales Order (SOH) for traceability. Line items (`transactions`) require careful mapping to Sage X3 Product (ITM) and ensuring UOM consistency. Shipping address details from Etsy map to Sage X3 customer delivery address.

Next Steps

See Etsy + Sage X3 integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Automated Etsy Order-to-Sage X3 Sales Order

When a buyer places an order on Etsy, the iPaaS instantly captures the order details, including line items, quantities, pricing, and buyer information. It then automatically creates a corresponding Sales Order (SOH) in Sage X3, updating customer records (BPC) if necessary and allocating inventory (STO).

Integration Steps:

  1. 0 Etsy webhook triggers on `order:create` event.
  2. 1 iPaaS retrieves Etsy Order details (orderid, receiptid, transactions, buyeruserid, total_price).
  3. 2 Data transformation maps Etsy fields to Sage X3 Sales Order (SOH) and Sales Order Line fields.
  4. 3 Check for existing Customer (BPC) in Sage X3; create new or update if necessary.
  5. 4 Create Sales Order (SOH) in Sage X3 via API (`/api/v1/sales/salesOrders`) referencing Product (ITM) and ensuring correct Site (FCY) allocation.
  6. 5 Update Etsy order status to 'processing' (optional).

Business Outcome

Instantaneous order processing, eliminating manual data entry, reducing fulfillment lead times, and ensuring real-time inventory allocation.

Frequency

Real-time (event-driven)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Boost Operational Efficiency
Automate manual data entry for orders, inventory, and financials, saving hundreds of hours weekly and reallocating resources to strategic tasks.
Eliminate Overselling & Stockouts
Achieve real-time, bi-directional inventory synchronization between Sage X3 and Etsy, ensuring accurate stock levels and preventing costly errors.
Accelerate Order Fulfillment
Automate the entire order-to-cash cycle, from Etsy order capture to Sage X3 sales order creation and shipping updates, ensuring faster delivery.
Ensure Financial Accuracy
Automate reconciliation of Etsy payouts, fees, and refunds with Sage X3, simplifying accounting and providing real-time financial insights.
Enhance Customer Satisfaction
Provide timely order updates and accurate product availability, leading to a superior buying experience and repeat business.
Gain Unified Business Visibility
Access a single source of truth for sales, inventory, and customer data across Etsy and your ERP, empowering informed decision-making.
Scale with Confidence
Build a resilient and scalable integration that supports your business growth on Etsy without being limited by manual processes.

Boost Operational Efficiency

80% Reduction in manual data entry

📋 What You Get

Automate manual data entry for orders, inventory, and financials, saving hundreds of hours weekly and reallocating resources to strategic tasks.

💼 Business Impact

This benefit directly contributes to 80% improvement in Reduction in manual data entry, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with Etsy + Sage X3 in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Etsy and Sage X3, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Etsy + Sage X3 deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST /api/v1/sales/salesOrders Create new sales orders in Sage X3 from Etsy orders.
GET/PUT /api/v1/products/products/{id}/stock Retrieve or update real-time inventory levels for products in Sage X3.
POST /api/v1/financials/journalEntries Post financial transactions (e.g., Etsy payouts, fees) to Sage X3 General Ledger.
POST/PUT /api/v1/customers/businessPartners Create or update customer master records in Sage X3 from Etsy buyer data.

Transformation Logic

  • Etsy Buyer Name -> Sage X3 Customer Name: Concatenate `firstname` and `lastname` from Etsy to Sage X3 `BPCNAM`.
  • Etsy Total Price -> Sage X3 Sales Order Amount: Map `total_price` to `AMT`, applying currency conversion if needed.
  • Sage X3 Product Description -> Etsy Listing Description: Trim or reformat `ITMDES1` to fit Etsy's character limits and formatting requirements.
  • Etsy Transaction Type -> Sage X3 Ledger Account: Map 'sale' to Revenue account, 'fee' to Expense account, 'refund' to Contra-revenue account.
  • Sage X3 Inventory Quantity -> Etsy Listing Quantity: Directly map `PHYSTO` (Physical Stock) to `quantity` for the corresponding Etsy listing or variation.

🛡️ Error Handling

  • Etsy API rate limit exceeded (429) -> iPaaS throttles and retries.
  • Sage X3 data validation error (e.g., invalid item code) -> iPaaS logs error, alerts, and routes to dead-letter queue.
  • Network connectivity issues -> iPaaS retries with exponential backoff.
  • Etsy listing not found for inventory update -> iPaaS logs, alerts, and skips update for that specific item.
  • Mismatched currency codes between systems -> iPaaS applies pre-defined conversion rules or flags for manual review.
Pricing

Simple, transparent pricing for Etsy + Sage X3.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Integration FAQs

What is the best way to integrate Sage X3 with Etsy?
The most effective way is through a modern iPaaS (Integration Platform as a Service). An iPaaS provides pre-built connectors for both Sage X3 and Etsy, enabling real-time, event-driven synchronization of orders, inventory, product data, and financial information without custom coding. It also offers robust data mapping, error handling, and scalability.

Inventory Management FAQs

Does this integration support real-time inventory synchronization between Sage X3 and Etsy?
Yes, absolutely. Leveraging Sage X3's APIs or Change Data Capture (CDC) and Etsy's update APIs, the iPaaS ensures real-time or near real-time inventory synchronization. Any stock changes in Sage X3 are immediately reflected on your Etsy listings, preventing overselling and ensuring accurate product availability.

Technical FAQs

How does the iPaaS handle Etsy's API rate limits and Sage X3's performance?
Our iPaaS is designed with built-in mechanisms to intelligently manage API rate limits for both systems. This includes queuing requests, throttling, and employing exponential backoff strategies for retries. This ensures smooth operation without risking temporary API blocks and optimizes the load on both Sage X3 and Etsy.

Financials FAQs

Can I automate the reconciliation of Etsy payouts and fees with Sage X3's accounting module?
Yes, this is a core capability. The integration automates the extraction and mapping of Etsy financial ledger data (sales, fees, refunds, shipping labels) to your Sage X3 Ledger Accounts and Journal Entries. This streamlines financial close processes, reduces manual effort, and ensures accurate financial reporting.

Security & Compliance FAQs

What kind of security measures are in place for this integration?
Security is paramount. The integration employs OAuth 2.0 for API authentication (where available), stores API keys and tokens in encrypted vaults, enforces TLS 1.2+ for all data in transit, and encrypts data at rest. IP whitelisting, role-based access control (RBAC), and comprehensive audit trails are also standard features.

Customization FAQs

Is it possible to customize the integration workflows without coding?
Absolutely. Our modern iPaaS platforms offer extensive low-code/no-code capabilities. Business users can utilize a visual, drag-and-drop workflow designer to customize integration flows, define data mappings, and implement business rules, significantly reducing the need for specialized development skills.

AI Features FAQs

How does AI enhance the Sage X3-Etsy integration?
AI significantly augments the integration by providing intelligent automation for tasks like suggesting optimal data mappings, detecting anomalies in order or financial data, automatically validating incoming data against business rules, and even assisting with automated exception handling. This reduces manual effort and improves data quality.

Error Management FAQs

What happens if an integration fails or there's an error?
The iPaaS includes robust error handling. It automatically retries transient failures with exponential backoff, logs all errors with detailed messages, and sends automated alerts to relevant teams. Unprocessable messages are routed to dead-letter queues for manual inspection and reprocessing, ensuring no data is lost.
Implementation Timeline

Go live with Etsy + Sage X3 in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Etsy and Sage X3, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Etsy + Sage X3 deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Etsy + Sage X3.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Etsy + Sage X3 integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.