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Unify First Data Payments with Kentico eCommerce for Seamless Operations

Automate order processing, accelerate cash flow, and enhance security across your digital storefront and payment backend with our intelligent integration solution.

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The Challenge

Disconnected eCommerce & Payment Systems Hinder Growth

Without a robust integration, managing payments from your Kentico eCommerce platform through First Data can be a fragmented, manual, and error-prone process. This leads to operational inefficiencies, financial inaccuracies, and increased risk.

  • Manual reconciliation of First Data settlements with ERP.
  • Delayed order fulfillment due to payment status discrepancies.
  • Increased risk of fraud and chargebacks without real-time monitoring.
  • Inconsistent customer payment data across systems.
  • High PCI DSS compliance burden for handling sensitive card data.
  • Slow refund processing impacting customer satisfaction.
Integration Diagram
Solution Illustration
The Solution

Intelligent Integration: Connecting Kentico & First Data with iPaaS

Our iPaaS-driven solution provides a secure, scalable, and intelligent bridge between your Kentico eCommerce platform and First Data's payment processing power. It automates critical workflows, ensures data consistency, and leverages AI for enhanced operations.

  • Real-time Payment Authorization & Capture
  • Automated Order Status Synchronization
  • Daily Settlement & Reconciliation Automation
  • Streamlined Refund & Chargeback Management
  • PCI DSS Compliant Tokenization
Implementation Timeline

Go live with First Data + Kentico in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both First Data and Kentico, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most First Data + Kentico deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Real-time Payment Authorization & Capture
  • Automated Order Status Synchronization
  • Daily Settlement & Reconciliation Automation
  • Streamlined Refund & Chargeback Management
  • PCI DSS Compliant Tokenization
  • Unified Customer Payment Profile Management

Technical Integration Details & Architecture

This integration leverages an API-first, event-driven architecture, orchestrated by an iPaaS, to ensure robust, real-time data exchange between Kentico and First Data. It focuses on secure, high-performance data flow and comprehensive error handling.

Data Flow Steps

Secure Connection Setup: Establish OAuth 2.0 or API key-based authentication with both Kentico and First Data via iPaaS connectors, storing credentials in a secure vault.

Webhook Configuration: Configure Kentico webhooks for 'Order Created', 'Order Status Updated' events, and First Data webhooks for 'Transaction Status Change', 'Chargeback Notification' events, pointing to iPaaS endpoints.

Workflow Design (iPaaS): Use the low-code visual designer to build end-to-end workflows for payment processing, reconciliation, and dispute management.

Data Mapping & Transformation: Define precise field mappings between Kentico and First Data entities (Order, Transaction, Customer) using the iPaaS's visual mapper, incorporating transformation logic for data harmonization.

Error Handling & Retries: Implement robust error handling, including automated retry logic with exponential backoff for transient errors, and dead-letter queues for persistent failures.

Testing & Deployment: Thoroughly test workflows in sandbox environments, utilizing AI-assisted testing, then promote to production via controlled deployment pipelines.

Data Touchpoints

Kentico Order (creation, status updates)
Kentico OrderItem (for detailed transaction data)
Kentico Customer (for payment vaulting, CRM sync)
First Data Transaction (authorization, capture, refund, void)
First Data Payment Method (tokenization)
First Data Settlement Report (daily reconciliation)
First Data Chargeback (notifications)

"Kentico (Order Created via Webhook) -> iPaaS (Orchestrates Auth/Capture to First Data API) -> First Data (Processes Payment, Sends Status via Webhook) -> iPaaS (Updates Kentico Order Status & Triggers ERP/OMS) -> ERP (Fulfillment, GL Posting). Separate flow for First Data Settlement Reports (Scheduled Poll) -> iPaaS (Reconciles) -> ERP (GL Entries)."

Pricing

Simple, transparent pricing for First Data + Kentico.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating First Data

Integrating First Data fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & Intelligent Mapping

The integration focuses on harmonizing core eCommerce and payment entities between Kentico and First Data, ensuring accurate data flow and a unified view across your enterprise systems. Our iPaaS facilitates precise, AI-assisted field-level mapping.

Order

The core purchase record in Kentico, linked to payment details in First Data.

First Data Fields

OrderID OrderDate OrderStatus TotalPrice CurrencyCode BillingAddress ShippingAddress CustomerGUID

Kentico Fields

orderId (merchant reference) amount currency billingAddress customerId (internal)

Mapping Notes

Kentico `OrderID` is the primary cross-reference, mapped to First Data `orderId`. `TotalPrice` and `CurrencyCode` map directly to `amount` and `currency`. `OrderStatus` in Kentico is updated based on First Data transaction status.

Next Steps

See First Data + Kentico integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Real-time eCommerce Order & Payment Processing

Automate the complete lifecycle of an eCommerce order from Kentico checkout through secure payment processing with First Data, ensuring immediate authorization and accurate order status updates.

Integration Steps:

  1. 0 Customer places order in Kentico eCommerce.
  2. 1 Kentico sends order and tokenized payment details to iPaaS via webhook.
  3. 2 iPaaS orchestrates payment authorization request to First Data's API.
  4. 3 First Data processes authorization and returns status to iPaaS.
  5. 4 iPaaS updates Kentico order status to 'Payment Authorized' and triggers ERP/OMS order creation.
  6. 5 Upon order fulfillment, iPaaS sends capture request to First Data's API.
  7. 6 First Data confirms capture, and iPaaS updates Kentico and ERP with final payment status.

Business Outcome

Accelerated order processing, reduced manual intervention, real-time inventory updates, and improved customer satisfaction with immediate order confirmation.

Frequency

Real-time (event-driven)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Accelerate Order-to-Cash Cycle
Automate payment authorizations, captures, and financial postings, significantly reducing the time from order placement to cash realization.
Enhance Fraud Prevention & Security
Leverage First Data's tokenization and AI-augmented detection to minimize fraud exposure and ensure PCI DSS compliance.
Automate Financial Reconciliation
Eliminate manual data entry for daily settlements and GL postings, ensuring accuracy and freeing up finance teams.
Improve Customer Experience
Provide real-time order and payment status updates, faster refunds, and a secure, seamless checkout experience.
Reduce Operational Costs
Minimize errors, re-work, and manual labor associated with disconnected eCommerce and payment systems.
Gain Real-time Visibility
Centralized dashboards provide immediate insights into payment statuses, sales trends, and integration health.
Future-Proof Scalability
A cloud-native iPaaS scales effortlessly to handle growing transaction volumes and evolving business needs.
✨

Accelerate Order-to-Cash Cycle

30-50% Faster Cash Flow

📋 What You Get

Automate payment authorizations, captures, and financial postings, significantly reducing the time from order placement to cash realization.

💼 Business Impact

This benefit directly contributes to 30-50% improvement in Faster Cash Flow, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with First Data + Kentico in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both First Data and Kentico, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most First Data + Kentico deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST /rest/ecommerce/orders Create new sales orders (e.g., from call center) or receive new order details for payment processing.
GET, PUT /rest/ecommerce/orders/{orderId} Retrieve or update specific order details, status, or fulfillment information for synchronization.
POST, GET, PUT /rest/customers Synchronize customer records, including new registrations and profile updates.
POST, GET, DELETE /rest/webhooks Manage webhook subscriptions for event-driven integrations.

⚡ Transformation Logic

  • Address Standardization: Normalize billing and shipping addresses to a consistent format for both systems.
  • Status Mapping: Translate First Data's granular transaction statuses (`Approved`, `Declined`, `Captured`) to Kentico's `OrderStatus` and `PaymentStatus` fields.
  • Currency Conversion: Ensure consistent currency codes and handle any necessary conversions if multiple currencies are involved.
  • Data Enrichment: Add Kentico product details (SKU, name) to First Data transaction metadata for richer reporting in ERP.
  • GL Account Mapping: Map First Data transaction types (sales, refunds, fees) to specific General Ledger accounts in the ERP.

🛡️ Error Handling

  • First Data API returning a 'declined' status for a payment authorization.
  • Kentico webhook failing to deliver an 'Order Created' event.
  • Data transformation logic causing an invalid value to be sent to First Data.
  • Network timeout during a payment capture request.
  • Discrepancies identified in the daily settlement report requiring manual investigation.
Pricing

Simple, transparent pricing for First Data + Kentico.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

No FAQs available for this integration pair.
Implementation Timeline

Go live with First Data + Kentico in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both First Data and Kentico, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most First Data + Kentico deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for First Data + Kentico.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See First Data + Kentico integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo