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First Data + TIMS Integration

Clarity Connect™ integrates First Data with TIMS, automating business processes and data sharing. This robust integration connects your critical business systems to automate order processing, inventory management, and customer data synchronization.

The Challenge

Connecting with Clarity Connect™

Clarity Connect™ links First Data and TIMS through automation and data sharing. Integrating these platforms benefits businesses by streamlining processes and connecting front-end and back-end systems.

Considerations when connecting these applications include security, performance, and physical access. We support both SaaS (Cloud) and On-Premises connection types.

Integration Diagram
Solution Illustration
The Solution

Seamless Integration

Our middleware platform ensures robust and reliable data transfer between First Data and TIMS.

  • Automatically map custom fields from First Data transaction metadata to TIMS 'Sales Order' or 'Customer' custom fields, ensuring all relevant business data is captured.
  • Support for custom GL accounts in TIMS based on specific First Data transaction attributes (e.g., specific merchant IDs or product categories).
Implementation Timeline

Go live with First Data + TIMS in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both First Data and TIMS, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most First Data + TIMS deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Automatically map custom fields from First Data transaction metadata to TIMS 'Sales Order' or 'Customer' custom fields, ensuring all relevant business data is captured.
  • Support for custom GL accounts in TIMS based on specific First Data transaction attributes (e.g., specific merchant IDs or product categories).

Robust Integration Architecture: First Data & TIMS

The integration architecture centers around a secure, scalable iPaaS acting as the intelligent middleware. This design ensures modularity, resilience, and high performance, connecting First Data's payment ecosystem with TIMS's comprehensive ERP functionalities.

Data Flow Steps

Event-Driven Architecture: Utilizing First Data webhooks to trigger real-time workflows in the iPaaS for immediate updates to TIMS.

API-First Integration: Relying primarily on robust RESTful APIs from both systems for data exchange.

Canonical Data Model: Defining a standardized data structure within the iPaaS for common entities (Customer, Order, Payment) to ensure consistency across systems.

Publish-Subscribe Model: Where applicable, publishing events to a central bus that multiple downstream TIMS workflows can subscribe to.

Circuit Breaker Pattern: To prevent cascading failures, isolating First Data or TIMS API calls that are experiencing prolonged outages.

Data Touchpoints

iPaaS Platform (Integration Runtime, Connectors, Mapping Engine, Workflow Designer, Monitoring, Error Handling)
First Data APIs (RESTful for transactions, settlements, status queries)
First Data Webhooks (for real-time event notifications)
TIMS APIs (RESTful for Sales Orders, Customers, Invoices, GL entries)
Secrets Manager (for secure credential storage)
Message Queues (for asynchronous processing and rate limit management)
Database/Cache (for temporary storage, lookup data, performance optimization)

"The architecture features the iPaaS as the central hub. First Data (via APIs and Webhooks) feeds payment and settlement data into the iPaaS. The iPaaS then orchestrates transformations, validations, and business logic before pushing data to TIMS (via APIs) for Sales Order, Customer, Payment, and General Ledger updates. External systems like eCommerce or CRM can also interact with the iPaaS, leveraging the unified data flow."

Pricing

Simple, transparent pricing for First Data + TIMS.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating First Data

Integrating First Data fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Data Entity Mapping

Explore how data flows between systems with intelligent field mapping and transformation logic.

Transaction / Payment

The core financial event processed by First Data, encompassing authorizations, captures, refunds, and voids, which needs to be accurately reflected as a payment or financial adjustment in TIMS.

First Data Fields

transactionId orderId amount currency transactionType status timestamp paymentMethodToken merchantId processorResponse originalTransactionId (for refunds/chargebacks) reasonCode

TIMS Fields

PaymentID (TIMS unique ID) CustomerID InvoiceID (if applicable) PaymentDate Amount Currency PaymentMethod (Credit Card) TransactionID (from payment gateway) ExternalOrderID (from Sales Order) PaymentStatus

Mapping Notes

First Data's 'Transaction' entity (including 'Refund' and 'Chargeback' types) will map to TIMS's 'Payment (AR)' entity for successful captures. Refunds will often trigger a credit memo or reversal within TIMS's 'Invoice (AR)' or 'General Ledger Entry'. The 'orderId' from First Data is crucial for linking to TIMS 'SalesOrderID' and 'ExternalOrderID'. 'transactionId' from First Data becomes TIMS's 'TransactionID' for traceability. Ensure 'status' mapping is robust (e.g., 'Captured' -> 'Paid', 'Refunded' -> 'Refunded').

Next Steps

See First Data + TIMS integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Automated eCommerce Order-to-Cash with Payment Sync

Seamlessly orchestrate the flow of eCommerce orders from creation through payment processing by First Data, and then into TIMS for fulfillment, invoicing, and accounting. This ensures real-time inventory updates and financial accuracy, from payment authorization to ledger posting.

Integration Steps:

  1. 0 Customer places order on eCommerce platform.
  2. 1 First Data processes payment authorization/capture via API (/v1/payments/authorization, /v1/payments/capture).
  3. 2 iPaaS receives First Data transaction details (Transaction, Payment Method).
  4. 3 iPaaS creates/updates Sales Order in TIMS (/api/v1/salesorders) with payment status and Customer details.
  5. 4 TIMS allocates inventory, triggers fulfillment.
  6. 5 Upon shipment, TIMS generates Invoice (AR) (/api/v1/accounts/receivable/invoices).
  7. 6 iPaaS updates eCommerce order status and payment status in TIMS (Payment (AR) /api/v1/accounts/receivable/invoices) with First Data transaction ID.

Business Outcome

Accelerated order processing, real-time inventory accuracy, reduced manual data entry, faster revenue recognition, and improved customer experience.

Frequency

Real-time, event-driven

Implementation Timeline

Go live with First Data + TIMS in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both First Data and TIMS, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most First Data + TIMS deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST /v1/payments/token Securely tokenize card data (PCI compliance) for subsequent transactions.
POST /v1/payments/authorization Authorize a payment amount against a tokenized card, holding funds.
POST /v1/payments/capture Capture previously authorized funds for a transaction.
POST /v1/payments/refund Process a full or partial refund for a captured transaction.
POST /v1/payments/void Cancel an authorized but not yet captured transaction.
GET /v1/settlements/daily Retrieve daily settlement reports for financial reconciliation.
GET /v1/payments/status/{transactionId} Query the current status of a specific transaction for real-time updates.
GET /v1/chargebacks Retrieve active chargeback notifications for dispute management.

Transformation Logic

  • Currency Conversion: If multiple currencies are used, implement rules to convert First Data transaction amounts to TIMS's base currency using predefined exchange rates or an external currency service.
  • Status Mapping: Map First Data specific transaction statuses (e.g., 'APPROVED', 'DECLINED', 'CAPTURED', 'REFUNDED') to TIMS's 'PaymentStatus' (e.g., 'Paid', 'Pending', 'Voided', 'Refunded').
  • GL Account Determination: Dynamically assign TIMS 'AccountID's for 'General Ledger Entries' based on the type of First Data transaction (e.g., sales revenue, payment processing fees, bank deposits, refunds).
  • Address Harmonization: Standardize customer billing/shipping addresses from First Data's format to TIMS's required structure, including parsing street, city, state, and postal code components.
  • Line Item Aggregation: For settlement reports, aggregate individual transactions to create summary journal entries for TIMS GL, breaking down sales, refunds, and fees.
Pricing

Simple, transparent pricing for First Data + TIMS.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General FAQs

Why integrate First Data with TIMS?
Integrating First Data with TIMS automates your entire order-to-cash cycle, from payment capture to financial posting and reconciliation. It eliminates manual data entry, reduces errors, accelerates cash flow, and provides real-time visibility into your financial operations, enhancing efficiency and compliance.

Security FAQs

How does this integration handle PCI DSS compliance for First Data payments?
The integration prioritizes PCI DSS compliance by leveraging First Data's tokenization services. Sensitive cardholder data is never stored within the iPaaS or TIMS. Only secure tokens are transmitted, drastically reducing your compliance scope. All data in transit is encrypted with TLS 1.2+.

Workflows FAQs

Can I automate daily financial reconciliation between First Data and TIMS?
Absolutely. Our iPaaS solution automates daily settlement reconciliation by retrieving First Data's settlement reports, matching aggregated transactions against TIMS sales data, generating journal entries, and automatically flagging any discrepancies for review. This significantly reduces manual effort and speeds up your financial close.

AI Capabilities FAQs

What role does AI play in the First Data and TIMS integration?
AI enhances the integration by providing intelligent automation. This includes AI-driven anomaly detection for fraud prevention in First Data transactions, intelligent mapping suggestions for complex data transformations, automated exception handling for reconciliation discrepancies, and predictive analytics for cash flow forecasting based on payment trends.

Technical FAQs

Is the integration real-time or batch-based?
The integration supports both. Critical payment events (e.g., authorizations, captures, refunds, chargebacks) from First Data are handled in real-time via webhooks for immediate updates in TIMS. Less time-sensitive tasks, such as daily settlement reconciliation, are typically processed via optimized batch syncs to ensure efficiency.

iPaaS Features FAQs

How does low-code/no-code benefit this integration?
Low-code/no-code tools empower business users (e.g., finance, operations) to visually design, modify, and manage First Data and TIMS integration workflows without extensive coding. This accelerates development cycles, increases business agility, and reduces the IT bottleneck for common integration tasks and customizations.

Error Handling FAQs

What happens if there are errors during data transfer?
Our iPaaS solution includes robust error handling. This involves comprehensive logging, automated retry mechanisms with exponential backoff for transient issues, and dead-letter queues for persistent errors. Critical failures trigger immediate alerts to relevant teams, and AI can even assist in identifying and auto-resolving common error patterns.

Customization FAQs

Can I customize the integration to fit my unique business rules?
Yes, the iPaaS provides extensive customization capabilities. You can define custom data mappings, implement conditional logic with a rules engine, and extend workflows to incorporate unique business processes. A sandbox environment allows you to test all customizations thoroughly before deployment, ensuring seamless operation.
Implementation Timeline

Go live with First Data + TIMS in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both First Data and TIMS, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most First Data + TIMS deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for First Data + TIMS.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See First Data + TIMS integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.