Integration Hero
Connect™

Freshbooks + Kentico Integration

Clarity Connect™ integrates Freshbooks with Kentico, automating business processes and data sharing. This robust integration connects your critical business systems to automate order processing, inventory management, and customer data synchronization.

Get Pricing

See how it works
The Challenge

Connecting with Clarity Connect™

Clarity Connect™ links Freshbooks and Kentico through automation and data sharing. Integrating these platforms benefits businesses by streamlining processes and connecting front-end and back-end systems.

Considerations when connecting these applications include security, performance, and physical access. We support both SaaS (Cloud) and On-Premises connection types.

Integration Diagram
Solution Illustration
The Solution

Seamless Integration

Our middleware platform ensures robust and reliable data transfer between Freshbooks and Kentico.

  • Automatically map custom fields from Kentico Customer to Freshbooks Client.
  • Include Kentico Order custom attributes in Freshbooks Invoice notes or custom fields.
  • Extend Kentico Product attributes to Freshbooks Item descriptions or custom fields.
Implementation Timeline

Go live with Freshbooks + Kentico in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Freshbooks and Kentico, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Freshbooks + Kentico deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Automatically map custom fields from Kentico Customer to Freshbooks Client.
  • Include Kentico Order custom attributes in Freshbooks Invoice notes or custom fields.
  • Extend Kentico Product attributes to Freshbooks Item descriptions or custom fields.

Robust & Scalable Integration Architecture

Our Kentico & Freshbooks integration is built on a modern, event-driven iPaaS architecture designed for high performance, scalability, and fault tolerance. This ensures seamless data flow and reliable operations for your growing business.

Data Flow Steps

Event-Driven Architecture: Utilizing Kentico webhooks for real-time responsiveness.

Canonical Data Model: Standardizing data structures within the iPaaS to simplify transformations.

Request-Reply: For synchronous API calls (e.g., creating an invoice and getting a Freshbooks ID).

Idempotent Operations: Designing create/update calls to prevent duplicates on retries.

Circuit Breaker Pattern: To prevent cascading failures during system outages.

Data Touchpoints

Kentico eCommerce: Source of orders, customer data, and product information.
iPaaS (Integration Platform as a Service): The central orchestration layer, providing connectors, visual workflow designer, data transformation engine, monitoring, and AI capabilities.
Freshbooks Accounting: Destination for invoices, client data, and payments.
Webhooks: Event-driven communication from Kentico to the iPaaS.
REST APIs: For data exchange between iPaaS and both Kentico/Freshbooks.
Secure Credential Vault: For storing API keys and OAuth tokens.

"The architecture features Kentico on the left, an iPaaS in the center, and Freshbooks on the right. Kentico emits webhooks for events (New Order, Customer Update). The iPaaS receives these events, orchestrates data extraction via Kentico APIs, performs transformations, and then pushes data to Freshbooks APIs (Create Client, Create Invoice, Post Payment). All communication is via HTTPS/TLS, with secure credential management within the iPaaS."

Pricing

Simple, transparent pricing for Freshbooks + Kentico.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Freshbooks

Integrating Freshbooks fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Data Entity Mapping

Explore how data flows between systems with intelligent field mapping and transformation logic.

Order (Kentico) <=> Invoice (Freshbooks)

The core link between eCommerce transactions and financial records. Kentico's Order represents a customer's purchase, which translates directly into a billable Invoice in Freshbooks.

Freshbooks Fields

[field, OrderID],[description, Unique identifier for the order.] [field, OrderDate],[description, Date of the order.] [field, OrderStatus],[description, Current status (Pending, Processing, Shipped).] [field, CustomerGUID],[description, Foreign key to the customer.] [field, BillingAddress],[description, Customer's billing address.] [field, ShippingAddress],[description, Customer's shipping address.] [field, TotalPrice],[description, Total amount of the order.] [field, CurrencyCode],[description, Currency of the transaction.] [field, OrderItem[]],[description, Array of individual purchased items.]

Kentico Fields

[field, invoice_id],[description, Unique identifier for the invoice.] [field, client_id],[description, Foreign key to the client.] [field, status],[description, Invoice status (draft, sent, paid, overdue).] [field, total_amount],[description, Total amount of the invoice.] [field, issue_date],[description, Date invoice was issued.] [field, due_date],[description, Date payment is due.] [field, line_items[]],[description, Array of products/services on the invoice.] [field, currency_code],[description, Currency of the invoice.]

Mapping Notes

Kentico `OrderID` can be mapped to a custom field in Freshbooks Invoice for traceability, or included in the invoice notes. `OrderDate` maps to `issuedate`. `TotalPrice` maps to `totalamount`. `OrderStatus` needs careful transformation to Freshbooks `status` (e.g., 'Processing'/'Shipped' -> 'Sent'). Line items require a nested transformation from Kentico `OrderItem` to Freshbooks `line_items` structure, referencing Freshbooks `Item` IDs.

Next Steps

See Freshbooks + Kentico integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Kentico Order to Freshbooks Invoice & Client Sync

Automatically create invoices and update client records in Freshbooks upon a new order in Kentico's eCommerce platform. This workflow ensures real-time revenue recognition and consistent customer data.

Integration Steps:

  1. 0 Customer places an order in Kentico.
  2. 1 Kentico webhook triggers an iPaaS workflow.
  3. 2 iPaaS extracts order details (Order, OrderItem, Customer, Payment) from Kentico.
  4. 3 iPaaS checks for existing client in Freshbooks based on customer email/ID.
  5. 4 If client doesn't exist, iPaaS creates a new Freshbooks Client.
  6. 5 iPaaS transforms Kentico Order and OrderItems into a Freshbooks Invoice with line items.
  7. 6 Freshbooks Invoice is created and linked to the Client, and payment details are posted.

Business Outcome

Real-time revenue recognition, accurate invoicing, reduced manual data entry, consistent customer/client data, faster order-to-cash cycle.

Frequency

Real-time (event-driven)

Implementation Timeline

Go live with Freshbooks + Kentico in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Freshbooks and Kentico, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Freshbooks + Kentico deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
GET, POST, PUT /v1/clients Manage client records for customer synchronization.
GET, POST, PUT /v1/invoices Create, retrieve, update invoices from Kentico orders.
GET, POST /v1/payments Record payment details against invoices.
GET, POST, PUT /v1/items Manage products and services for invoice line items.

⚡ Transformation Logic

  • Status Mapping: Kentico `OrderStatus` to Freshbooks `Invoice.status` (e.g., 'Processing' -> 'Sent').
  • Address Parsing: Kentico `Address` fields (Line1, City, State, ZipCode, Country) parsed into Freshbooks `Client.address` object.
  • Tax Calculation: Kentico `TaxClassID` translated to Freshbooks `Item.taxable` status and linked to appropriate `Tax` entity.
  • Line Item Aggregation: Kentico `OrderItem` array is transformed into Freshbooks `Invoice.line_items` array, matching Freshbooks `Item` IDs.
  • Currency Conversion: Automated currency conversion if Kentico and Freshbooks operate in different base currencies, using external exchange rate services.
  • Data Enrichment: Optionally enrich customer data from Kentico with additional details before pushing to Freshbooks (e.g., marketing segment).

🛡️ Error Handling

  • Freshbooks API downtime (handled by retries and dead-letter queues).
  • Invalid Kentico order data (flagged by AI validation, sent to dead-letter for review).
  • Mismatched product SKUs (handled by creating new Freshbooks Item or defaulting).
  • Duplicate client creation attempts (prevented by lookup logic).
  • Network interruptions (handled by idempotent operations and retries).
Pricing

Simple, transparent pricing for Freshbooks + Kentico.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General FAQs

▸ What kind of integrations are possible between Kentico and Freshbooks?
A wide range of integrations are possible, primarily focusing on synchronizing eCommerce and financial data. Common workflows include automating Kentico orders into Freshbooks invoices, synchronizing customer profiles (Kentico Customers to Freshbooks Clients), posting Kentico payments to Freshbooks for reconciliation, and syncing Kentico product catalogs to Freshbooks Items for accurate invoicing. An iPaaS leverages the robust APIs of both systems to enable these real-time data flows.

iPaaS Benefits FAQs

▸ How does an iPaaS improve Kentico and Freshbooks integration beyond basic connectors?
While both Kentico and Freshbooks offer some native integrations, an iPaaS provides a centralized, scalable, and flexible framework. It offers advanced features like visual drag-and-drop mapping, complex data transformation, robust error handling, comprehensive monitoring, governance, and the ability to orchestrate multi-step workflows across many systems, including AI augmentation. This goes far beyond simple point-to-point connections, ensuring data integrity and enabling sophisticated business logic.

Workflow Automation FAQs

▸ Can I automate invoice generation in Freshbooks based on Kentico orders?
Absolutely. This is a primary use case for Kentico & Freshbooks integration. Upon a new order in Kentico, an iPaaS can extract relevant order and customer data, automatically create a new client (if needed) and a detailed invoice in Freshbooks, complete with line items derived from Kentico products. AI can further enhance this by validating order data before invoice creation, ensuring accuracy.

Data Management FAQs

▸ How can I ensure data consistency between Kentico customer data and Freshbooks client data?
Data consistency is achieved through robust data harmonization and transformation pipelines within the iPaaS. This involves defining canonical data models, implementing precise field mappings, and applying data validation rules. The iPaaS can also include deduplication logic and configurable conflict resolution strategies (e.g., 'last-write wins') to ensure that customer/client data is accurate and uniformly structured across both Kentico and Freshbooks.

AI Features FAQs

▸ What are the benefits of AI-augmented Kentico and Freshbooks integrations?
AI augmentation brings intelligent capabilities to your integration workflows. This includes automated categorization of Freshbooks expenses, anomaly detection for suspicious Kentico orders or transactions, intelligent mapping suggestions for new data fields, predictive insights for cash flow, and smart routing for exception handling. AI reduces manual effort, improves data quality, and enables proactive financial and sales management.

Error Handling FAQs

▸ How do I handle errors and failed transactions in Kentico & Freshbooks integrations?
Modern iPaaS platforms offer comprehensive error handling. This includes automatic retries for transient errors (e.g., network issues, API rate limits), dead-letter queues for persistent failures, configurable alerts (email, Slack), and detailed logging of all transactions. AI can even analyze common error patterns to suggest resolutions or automatically fix minor discrepancies, minimizing manual intervention and ensuring data eventual consistency.

Performance FAQs

▸ What's the best way to manage API rate limits for Kentico and Freshbooks?
To manage API rate limits, your iPaaS should implement strategies like exponential backoff for retries, intelligent queuing of requests, and batching operations where the APIs allow. Designing workflows to be event-driven via webhooks rather than excessively polling also significantly reduces API call volume, ensuring smooth and continuous data synchronization even during peak periods.

Security & Compliance FAQs

▸ How does integration impact Kentico's overall security and compliance?
Proper integration enhances security by centralizing credential management in an iPaaS vault, enforcing secure communication protocols (HTTPS/TLS), and implementing robust access controls. It reduces the need for custom, potentially insecure, point-to-point connections. For compliance (e.g., GDPR, PCI DSS), the iPaaS enables data masking, encryption, and audit trails. Conversely, poorly secured integrations can pose significant risks, underscoring the need for best practices and a robust platform.
Implementation Timeline

Go live with Freshbooks + Kentico in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Freshbooks and Kentico, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Freshbooks + Kentico deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Freshbooks + Kentico.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Freshbooks + Kentico integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo