Unify Your Financial & Payment Ecosystem: TIMS & Heartland Integration
Automate critical workflows, achieve real-time financial reconciliation, and gain a 360-degree view of your operations by seamlessly connecting TIMS ERP/Accounting with Heartland Payments and POS.
The Disconnect: Manual Hassles Between Your ERP and Payment Systems
Operating TIMS and Heartland in silos leads to a fractured view of your business, creating significant operational inefficiencies, financial inaccuracies, and compliance risks. Manual data transfer and reconciliation are not only time-consuming but also prone to costly errors.
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Delayed Financial Close: Manual reconciliation of Heartland payment batches with TIMS General Ledger entries prolongs month-end closing procedures.
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Inaccurate Inventory: Discrepancies between TIMS inventory and Heartland POS stock levels lead to overselling, stockouts, and dissatisfied customers.
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Fragmented Customer Data: Inconsistent customer profiles across TIMS (billing, sales) and Heartland (payments, loyalty) hinder personalized service and unified reporting.
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Error-Prone Order Processing: Manual transfer of e-commerce orders and payment details from Heartland to TIMS introduces delays and data entry mistakes.
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Compliance & Security Risks: Managing sensitive payment data across disparate systems increases the attack surface and complicates PCI DSS adherence.
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Lack of Real-time Visibility: Without integrated data, making informed decisions on cash flow, sales performance, or inventory optimization becomes challenging.
Intelligent Integration for TIMS & Heartland: Your Unified Business Engine
Our iPaaS-powered solution provides a robust, secure, and intelligent bridge between TIMS and Heartland, automating critical financial and operational workflows. Experience seamless data flow, real-time insights, and unparalleled efficiency across your entire enterprise.
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Real-time Data Synchronization: Keep sales orders, payments, customers, and inventory in sync across TIMS and Heartland.
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AI-Augmented Workflows: Leverage AI for intelligent payment reconciliation, fraud detection, data validation, and anomaly detection.
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Low-Code/No-Code Platform: Empower business users to design, deploy, and manage complex integration flows with intuitive visual tools.
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Event-Driven Architecture: React instantly to critical business events like new orders, payment authorizations, or inventory changes.
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Comprehensive Data Harmonization: Standardize data formats and values to ensure consistency and accuracy between systems.
Comprehensive Solution Details
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Real-time Data Synchronization: Keep sales orders, payments, customers, and inventory in sync across TIMS and Heartland.
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AI-Augmented Workflows: Leverage AI for intelligent payment reconciliation, fraud detection, data validation, and anomaly detection.
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Low-Code/No-Code Platform: Empower business users to design, deploy, and manage complex integration flows with intuitive visual tools.
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Event-Driven Architecture: React instantly to critical business events like new orders, payment authorizations, or inventory changes.
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Comprehensive Data Harmonization: Standardize data formats and values to ensure consistency and accuracy between systems.
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PCI DSS Compliant Security: Securely handle sensitive payment card data with tokenization, encryption, and audited access controls.
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Centralized Monitoring & Error Handling: Gain full visibility into integration performance with proactive alerts and automated retry mechanisms.
TIMS & Heartland Integration: Technical Overview
Our iPaaS solution facilitates a robust, API-first integration between TIMS and Heartland, ensuring secure, scalable, and intelligent data exchange. We leverage event-driven architecture and advanced data transformation capabilities to orchestrate complex business workflows.
Data Flow Steps
Connectivity & Authentication: Establish secure connections using OAuth 2.0 for both TIMS and Heartland APIs. Configure dedicated service accounts with least privilege.
Event Listener Setup: Configure webhooks within TIMS and Heartland (where available) to trigger workflows on specific events (e.g., new Sales Order in TIMS, Payment Transaction in Heartland).
Data Extraction: Extract relevant data entities from the source system (e.g., Heartland Payment Transaction, TIMS Sales Order). For high-volume data or systems without webhooks, implement optimized API polling or bulk extraction.
Data Transformation & Harmonization: Map source system fields to a canonical data model and then to the target system's schema. Apply necessary data cleansing, enrichment, and validation rules using the iPaaS's visual mapping engine, often augmented by AI for suggestions.
Business Logic & Routing: Implement conditional logic, lookups, and routing rules based on your specific business processes (e.g., route payments to specific GL accounts, apply specific tax codes).
Data Loading: Push the transformed data to the target system via its respective API endpoints (e.g., `POST /api/v1/sales_orders` to TIMS, `POST /v1/payments/transactions` to Heartland). Utilize batching for performance where applicable.
Error Handling & Monitoring: Implement comprehensive error handling with automated retries, dead-letter queues, and real-time alerts. Monitor workflow execution and data integrity through centralized dashboards.
Reconciliation & Reporting: Establish workflows for periodic data reconciliation (e.g., daily Heartland settlement batches to TIMS GL) and feed integrated data into BI tools for unified reporting.
Data Touchpoints
"Conceptual Flow: [Source System Event] --> [iPaaS Event Listener] --> [Data Extraction] --> [AI-Augmented Transformation & Validation] --> [Business Logic & Routing] --> [Data Loading to Target System API] --> [Response Handling & Logging] --> [Error Handling/Alerting] --> [Reconciliation/Reporting]. Example: eCommerce Order -> Heartland Payment -> iPaaS -> TIMS Sales Order & Inventory Update."
Simple, transparent pricing for Heartland + TIMS.
Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.
How Middleware Integration Works
See Heartland + TIMS integration in action.
Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.
Integration Use Cases
Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.
E-commerce Order-to-Cash Automation
Streamline the journey from online purchase to financial reconciliation. When a customer places an order on an e-commerce platform, the integration automatically processes payment via Heartland, creates the Sales Order in TIMS, updates inventory, and facilitates subsequent fulfillment and invoicing.
Integration Steps:
- 0 Customer places order on eCommerce platform.
- 1 iPaaS triggers payment authorization/capture via Heartland's `/v1/payments/transactions` endpoint.
- 2 Successful payment data, along with order details, is transformed and sent to TIMS via `/api/v1/sales_orders` to create a new Sales Order.
- 3 TIMS allocates inventory, and fulfillment processes are initiated.
- 4 TIMS inventory levels are updated via `/api/v1/inventory/{sku}/quantity` and synchronized back to Heartland POS inventory (`/v1/pos/inventory`) and the eCommerce platform.
- 5 Upon fulfillment, TIMS generates an Invoice (`/api/v1/invoices`).
- 6 Heartland's settlement batches are reconciled with TIMS General Ledger entries (`/api/v1/generalledgerentries`) and Payments (`/api/v1/payments`).
Business Outcome
Faster order processing, accurate inventory, reduced manual reconciliation, improved cash flow.
Real-time for order and payment processing; near real-time for inventory; daily/batch for settlement reconciliation.
API Endpoints & Data Logic
Technical details for developers and architects.
⚡ Transformation Logic
- Field Mapping: Visual drag-and-drop mapping of source fields to target fields, with AI suggestions.
- Data Type Conversion: Automatic conversion of data types (e.g., string to number, date formats).
- Value Lookups: Translate values (e.g., Heartland 'transactionType' to TIMS 'PaymentMethod' ID).
- Concatenation/Splitting: Combine or split fields (e.g., full name into first/last name).
- Conditional Logic: Apply transformations based on specific conditions (e.g., apply different tax codes based on product category).
- Data Enrichment: Augment data with information from other systems or external sources.
🛡️ Error Handling
- API Rate Limit Exceeded: iPaaS implements backoff and retry, potentially queuing requests.
- Data Validation Failure: Message routed to DLQ, alert sent, AI suggests data correction.
- Network Interruption: Automated retries, circuit breaker engages if prolonged, data preserved in queue.
- Authentication Failure: Alert sent, token refresh attempted automatically if configured.
- Schema Mismatch: Alert sent, AI suggests mapping adjustments, or manual update required.
- Duplicate Record Creation: Idempotent API calls prevent this. If not, conflict resolution logic applies.
Simple, transparent pricing for Heartland + TIMS.
Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.
Simple, transparent pricing for Heartland + TIMS.
Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.
See Heartland + TIMS integration in action.
Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.