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Unify Your Commerce: Infor CloudSuite & Amazon Marketplace Integration

Achieve Real-time Sync, Automate Operations, and Scale Your Enterprise with Intelligent iPaaS Integration.

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The Challenge

Disconnected Systems Cost You Time, Money, and Customers

Operating Amazon Marketplace in isolation from your Infor CloudSuite ERP creates significant operational hurdles. Manual data transfers between these critical systems lead to inefficiencies, errors, and missed opportunities, hindering your ability to scale and compete effectively.

  • Manual Order Entry: Transcribing Amazon orders into Infor CloudSuite is slow, error-prone, and unsustainable for growing sales volumes.
  • Inaccurate Inventory: Discrepancies between Infor's stock levels and Amazon listings lead to overselling, backorders, and disappointed customers.
  • Delayed Financial Reconciliation: Manually processing Amazon's complex settlement reports into Infor Financials is time-consuming and prone to accounting errors, delaying financial closes.
  • Stale Product Data: Keeping product information, pricing, and availability consistent across Infor's Item Master and Amazon listings is a constant, manual battle.
  • Lack of Real-time Visibility: Without unified data, gaining a complete view of customer orders, fulfillment status, and profitability across channels is nearly impossible.
Integration Diagram
Solution Illustration
The Solution

Unleash Efficiency: Seamless Infor CloudSuite & Amazon Marketplace Integration

Our iPaaS-driven solution provides a powerful, intelligent, and flexible bridge between Infor CloudSuite and Amazon Marketplace. It automates critical business processes, ensures real-time data flow, and leverages AI for smarter, more resilient operations, transforming your commerce ecosystem.

  • Real-time Order-to-Cash Automation: Instantly sync Amazon orders to Infor Sales Orders, accelerating fulfillment and invoicing.
  • Dynamic Inventory Synchronization: Maintain accurate inventory levels on Amazon, directly reflecting Infor's stock, preventing overselling.
  • Automated Financial Reconciliation: Streamline the processing of Amazon settlement reports into Infor CloudSuite Financials for faster closes.
  • Unified Product Catalog Management: Keep product data, pricing, and descriptions consistent across Infor and Amazon listings.
  • Event-Driven Architecture: Respond instantly to critical business events from both platforms, minimizing latency.
Implementation Timeline

Go live with Infor CloudSuite & Amazon + Marketplace: Sync ERP & Sales in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Infor CloudSuite & Amazon and Marketplace: Sync ERP & Sales, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Infor CloudSuite & Amazon + Marketplace: Sync ERP & Sales deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Real-time Order-to-Cash Automation: Instantly sync Amazon orders to Infor Sales Orders, accelerating fulfillment and invoicing.
  • Dynamic Inventory Synchronization: Maintain accurate inventory levels on Amazon, directly reflecting Infor's stock, preventing overselling.
  • Automated Financial Reconciliation: Streamline the processing of Amazon settlement reports into Infor CloudSuite Financials for faster closes.
  • Unified Product Catalog Management: Keep product data, pricing, and descriptions consistent across Infor and Amazon listings.
  • Event-Driven Architecture: Respond instantly to critical business events from both platforms, minimizing latency.
  • Low-Code/No-Code Workflow Design: Empower business users to build and manage integrations with intuitive drag-and-drop tools.
  • AI-Enhanced Data Mapping & Validation: Leverage AI to suggest mappings, detect anomalies, and ensure data quality.

Technical Integration: How Infor CloudSuite Connects with Amazon Marketplace

Our iPaaS solution acts as the central nervous system, orchestrating sophisticated, bi-directional data flows between Infor CloudSuite and Amazon Marketplace. It leverages the strengths of both platforms' APIs and eventing capabilities to ensure robust, real-time synchronization.

Data Flow Steps

Secure Authentication: Establish secure, OAuth 2.0 based connections to both Infor CloudSuite (via IAM) and Amazon SP-API (Login with Amazon).

Event-Driven Triggers: Utilize Infor ION for outbound events (e.g., 'Inventory Updated') and Amazon SP-API Notifications (webhooks) for inbound events (e.g., 'Order Placed').

Data Ingestion & Transformation: The iPaaS ingests data, applies pre-defined or AI-suggested mapping rules, and transforms schemas to ensure compatibility between systems.

Business Logic & Validation: Apply custom business rules, data validation, and enrichment steps within the iPaaS workflow.

API Interaction: Invoke relevant Infor CloudSuite APIs (M3/LN, FMS, SCM) and Amazon SP-API endpoints (Orders, Listings, Fulfillment) to exchange data.

Error Handling & Monitoring: Implement robust error handling (retries, dead-letter queues) and provide real-time monitoring and alerts for all transactions.

Deployment & Governance: Deploy tested workflows across Dev, QA, and Production environments with strict version control and audit trails.

Data Touchpoints

Infor CloudSuite Sales Order (M3/LN) ↔ Amazon Order, OrderItem
Infor CloudSuite Product/Item Master (SCM/M3/LN) ↔ Amazon Product/ASIN, Listing
Infor CloudSuite Inventory (SCM/M3/LN) ↔ Amazon Inventory/Stock
Infor CloudSuite Shipment (SCM/M3/LN) ↔ Amazon Shipment
Infor CloudSuite Invoice (FMS/M3/LN) ↔ Amazon Payment Settlement Report (for reconciliation)
Infor CloudSuite General Ledger Entry (FMS) ↔ Amazon Payment Settlement Report (for GL postings)

"A visual representation shows a central iPaaS connecting Infor CloudSuite (M3, LN, FMS, SCM, ION) on one side and Amazon Marketplace (SP-API for Orders, Listings, Fulfillment, Reports) on the other. Arrows indicate bi-directional data flow for Orders, Inventory, Products, Shipments, and Financials, with event-driven triggers and scheduled processes."

Pricing

Simple, transparent pricing for Infor CloudSuite & Amazon + Marketplace: Sync ERP & Sales.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Infor CloudSuite & Amazon

Integrating Infor CloudSuite & Amazon fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & Intelligent Mapping for Seamless Data Flow

The foundation of a robust integration lies in accurate and intelligent mapping of core business entities. Our iPaaS provides visual tools and AI assistance to ensure precise data transformation between Infor CloudSuite and Amazon Marketplace.

Sales Order / Order

Represents a customer's purchase. Critical for initiating fulfillment and financial processes.

Infor CloudSuite & Amazon Fields

SalesOrderNumber (Infor M3/LN) CustomerNumber OrderDate OrderTotal OrderStatus LineItems (SKU, Quantity, UnitPrice, Discount)

Marketplace: Sync ERP & Sales Fields

amazonOrderId purchaseDate orderStatus fulfillmentChannel sellerOrderId shippingAddress orderTotal paymentMethod OrderItem (asin, sku, title, quantityOrdered, itemPrice, promotionDiscount)

Mapping Notes

`amazonOrderId` from Amazon maps to a custom field or external reference on Infor's `SalesOrderNumber`. `OrderItem.sku` is crucial for matching Infor's `LineItems.SKU`. `orderTotal` and `itemPrice` require careful mapping to Infor's pricing structures, considering Amazon's promotions.

Next Steps

See Infor CloudSuite & Amazon + Marketplace: Sync ERP & Sales integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Amazon Order Fulfillment & Invoicing

Automate the entire sales order lifecycle from Amazon Marketplace into Infor CloudSuite (M3/LN), through fulfillment, invoicing, and cash application, ensuring real-time data consistency and accelerating cash flow.

Integration Steps:

  1. 0 Customer places order on Amazon.
  2. 1 iPaaS captures new Amazon Order via SP-API webhook.
  3. 2 Customer and Sales Order created in Infor CloudSuite.
  4. 3 Infor triggers warehouse fulfillment processes.
  5. 4 Shipment confirmation and tracking updated from Infor to Amazon.
  6. 5 Invoice generated in Infor and linked to order.
  7. 6 Payment reconciliation from Amazon settlement report to Infor.

Business Outcome

End-to-end automation of the order-to-cash cycle, reducing manual effort, speeding up fulfillment, and improving financial visibility.

Frequency

Real-time (event-driven)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Boost Operational Efficiency
Automate manual data entry for orders, inventory, and financials, freeing up your team to focus on strategic initiatives rather than repetitive tasks.
Ensure Real-time Inventory Accuracy
Synchronize inventory levels between Infor CloudSuite and Amazon Marketplace in near real-time, eliminating overselling and improving customer satisfaction.
Accelerate Order-to-Cash Cycle
Process Amazon orders faster by instantly creating sales orders in Infor CloudSuite, leading to quicker fulfillment, invoicing, and cash application.
Streamline Financial Reconciliation
Automate the mapping of Amazon settlement reports to Infor GL entries, reducing month-end close times and ensuring accurate financial reporting.
Enhance Data Quality & Reliability
Leverage AI-driven validation and robust error handling to ensure data integrity, preventing costly errors and maintaining a single source of truth.
Scalability for Growth
Build a resilient integration foundation that scales effortlessly with your Amazon sales volume, supporting peak seasons and future expansion without performance bottlenecks.
Empower Business Users
Utilize low-code/no-code tools to enable business analysts to manage and optimize integration workflows, reducing IT dependency and increasing agility.
✨

Boost Operational Efficiency

80% reduction in manual data entry

📋 What You Get

Automate manual data entry for orders, inventory, and financials, freeing up your team to focus on strategic initiatives rather than repetitive tasks.

💼 Business Impact

This benefit directly contributes to 80% reduction improvement in in manual data entry, enabling your team to focus on high-value strategic initiatives.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST /infor/m3/api/v1/salesorders Create new sales orders in Infor M3 from Amazon orders.
PATCH /infor/scm/api/v1/inventory/items/{itemId}/locations/{locationId} Update inventory levels for items in Infor SCM based on Amazon sales or adjustments.
POST /infor/fms/api/v1/journalentries Post financial journal entries to Infor CloudSuite Financials from Amazon settlement data.
POST /infor/scm/api/v1/shipments Create or update shipment records in Infor SCM.
POST /infor/ion/api/v1/events Publish custom business events to the Infor ION message bus for event-driven integrations.
POST/PUT /infor/m3/api/v1/customers Create or update customer records in Infor M3 from Amazon order data.

⚡ Transformation Logic

  • Field Mapping: Direct 1:1, 1:many, many:1 field mappings with drag-and-drop visual editor.
  • Data Type Conversion: Automatic conversion of data types (e.g., string to number, date formats).
  • Conditional Logic: Apply rules based on data values (e.g., 'If Amazon fulfillmentChannel is FBA, route to FBA workflow').
  • Lookup Tables: Translate codes (e.g., Amazon carrier codes to Infor carrier IDs, Amazon product categories to Infor categories).
  • Data Enrichment: Add default values, concatenate fields, or pull additional data from other systems.
  • Aggregation/Splitting: Split Amazon OrderItems into multiple Infor Sales Order lines or aggregate settlement report lines into summary GL entries.

🛡️ Error Handling

  • Infor API Timeout: Handled by automated retries with exponential backoff.
  • Amazon Rate Limit Exceeded: Managed by dynamic throttling and intelligent queuing within the iPaaS.
  • Invalid Product SKU: Routed to dead-letter queue for review, or AI attempts to suggest alternative SKUs.
  • Missing Customer Data: Default customer created in Infor, or order flagged for manual review.
  • Financial Discrepancy: Alert triggered for manual reconciliation, potentially with AI suggesting common causes.
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General FAQs

▸ What is the primary benefit of integrating Infor CloudSuite with Amazon Marketplace using an iPaaS?
The primary benefit is achieving seamless, real-time data flow and process automation across your Infor ERP and Amazon Marketplace. An iPaaS centralizes integration management, reduces complexity, enables low-code development, and provides robust monitoring and governance, ultimately boosting operational efficiency, preventing overselling, and accelerating financial reconciliation.

Technical FAQs

▸ How does an iPaaS handle Amazon's API rate limits and Infor CloudSuite's performance considerations?
An advanced iPaaS includes built-in rate limit management for both systems. It intelligently queues, batches, and throttles API requests to Amazon's SP-API and Infor's APIs, using strategies like exponential backoff and dynamic delays. This ensures your integrations operate smoothly, preventing errors due to exceeding API call quotas and optimizing throughput for both platforms.
▸ What role does Infor ION play in modern CloudSuite integrations with Amazon?
Infor ION (Intelligent Open Network) is Infor's middleware for asynchronous messaging and workflow. An iPaaS can leverage ION's capabilities to subscribe to business events published by CloudSuite (e.g., 'Inventory Updated', 'Sales Order Status Change') or publish events to ION, enabling highly responsive, event-driven integrations with Amazon Marketplace and reducing the need for direct API polling.

iPaaS Features FAQs

▸ Can I use low-code/no-code tools to build and manage Infor CloudSuite and Amazon Marketplace integrations?
Absolutely. Modern iPaaS platforms offer low-code/no-code environments with visual designers, pre-built connectors for Infor CloudSuite and Amazon SP-API, and drag-and-drop mapping tools. This empowers business analysts and non-developers to configure, test, and deploy complex integration workflows without writing extensive code, accelerating automation initiatives and reducing IT dependency.

Data FAQs

▸ What key data entities are typically synchronized between Infor CloudSuite and Amazon Marketplace?
Key entities include Amazon Orders to Infor Sales Orders, Infor Product/Item Master to Amazon Listings (including pricing), Infor Inventory to Amazon Stock Levels, Infor Shipments to Amazon tracking updates, and Amazon Payment Settlement Reports to Infor General Ledger Entries. Customer data and returns are also frequently synchronized.

AI FAQs

▸ How does AI enhance Infor CloudSuite and Amazon Marketplace integration workflows?
AI significantly augments workflows by providing intelligent data validation, anomaly detection in transaction flows (e.g., unusual order patterns, unexpected fees), automated mapping suggestions between complex schemas, predictive exception handling, and smart routing of workflows. This reduces manual intervention, improves data quality, and makes integrations more resilient and proactive.

Security FAQs

▸ How do you ensure data security and compliance during Infor CloudSuite and Amazon integrations?
Data security is ensured through multiple layers: using secure authentication protocols (OAuth 2.0), encrypting data in transit (TLS 1.2+) and at rest, implementing least-privilege access controls for integration accounts, IP whitelisting, and adhering to data privacy regulations (GDPR, CCPA) via the iPaaS. Compliance with Amazon's Data Protection Policy is paramount, including careful handling and masking of PII.
Pricing

Simple, transparent pricing for Infor CloudSuite & Amazon + Marketplace: Sync ERP & Sales.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Infor CloudSuite & Amazon + Marketplace: Sync ERP & Sales integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo