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Unify Your Commerce: Seamless Infor CloudSuite & BigCommerce Integration

Connect your enterprise ERP with your leading eCommerce platform for real-time data sync, automated workflows, and a single source of truth. Drive efficiency and accelerate growth.

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The Challenge

Bridging the Gap: The Challenge of Disconnected ERP & eCommerce

Operating Infor CloudSuite and BigCommerce as separate systems creates significant operational inefficiencies, data discrepancies, and a fragmented customer experience. Manual data transfer is slow, error-prone, and scales poorly, hindering business growth and agility.

  • Manual order entry from BigCommerce into Infor CloudSuite.
  • Outdated inventory levels leading to overselling or stockouts.
  • Inconsistent customer data across sales, service, and finance.
  • Delayed product catalog updates on BigCommerce.
  • Lack of real-time visibility into sales performance and financial impacts.
  • Compliance risks from unlogged or inconsistent data flows.
Integration Diagram
Solution Illustration
The Solution

Intelligent Integration: Connecting Infor CloudSuite & BigCommerce with iPaaS

Our iPaaS solution provides a powerful, low-code platform to seamlessly integrate Infor CloudSuite and BigCommerce. It establishes real-time, event-driven data flows, automates critical workflows, and ensures data consistency across your entire commerce and ERP ecosystem. Leveraging pre-built connectors and AI-powered capabilities, we empower your business to operate with unprecedented efficiency and agility.

  • Pre-built, configurable connectors for Infor CloudSuite and BigCommerce.
  • Real-time, event-driven synchronization via webhooks and Infor ION.
  • Drag-and-drop visual workflow designer for rapid automation.
  • AI-assisted data mapping and validation.
  • Centralized monitoring, alerting, and error handling.
Implementation Timeline

Go live with Infor CloudSuite + BigCommerce in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Infor CloudSuite and BigCommerce, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Infor CloudSuite + BigCommerce deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Pre-built, configurable connectors for Infor CloudSuite and BigCommerce.
  • Real-time, event-driven synchronization via webhooks and Infor ION.
  • Drag-and-drop visual workflow designer for rapid automation.
  • AI-assisted data mapping and validation.
  • Centralized monitoring, alerting, and error handling.
  • Support for complex business logic and data transformations.
  • Robust security and compliance features.

Infor CloudSuite & BigCommerce Integration: Technical Deep Dive

Our iPaaS provides a robust, scalable architecture for integrating Infor CloudSuite and BigCommerce. It leverages native APIs, event-driven mechanisms, and sophisticated data transformation capabilities to ensure seamless, secure, and performant data exchange.

Data Flow Steps

**Secure Connection:** Establish authenticated connections to Infor CloudSuite (OAuth 2.0 via Infor IAM, API keys) and BigCommerce (OAuth 2.0, API keys).

**Event Listener/Scheduler:** Configure BigCommerce webhooks for real-time events (e.g., 'Order Created', 'Customer Updated') and Infor ION event subscriptions or scheduled jobs for ERP data extraction (e.g., inventory changes, new products).

**Data Extraction:** Retrieve raw data payloads from source systems.

**Data Transformation & Mapping:** Apply low-code visual mapping to transform source data schemas into target schemas, including data cleansing, enrichment, and business rule application.

**Data Validation:** Implement AI-driven and rule-based validation to ensure data quality and integrity before ingestion.

**Target System Ingestion:** Call target system APIs to create or update records (e.g., POST to Infor CloudSuite Sales Order API, PUT to BigCommerce Product API).

**Error Handling & Monitoring:** Log all transactions, handle errors with retries and dead-letter queues, and provide real-time monitoring dashboards.

Data Touchpoints

BigCommerce: Orders, Products, Customers, Product Variants, Shipments, Webhook Events, Payment Transactions.
Infor CloudSuite: Sales Order, Customer, Product/Item Master, Invoice, Payment, Shipment, General Ledger Entry, Employee (for HR data syncs).

"BigCommerce (Webhook/API) <-> iPaaS (Connectors, Mappings, Logic, AI) <-> Infor CloudSuite (API/ION)"

Pricing

Simple, transparent pricing for Infor CloudSuite + BigCommerce.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Infor CloudSuite

Integrating Infor CloudSuite fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & Intelligent Mapping for Infor CloudSuite & BigCommerce

Our iPaaS facilitates precise, field-level mapping between core entities in Infor CloudSuite and BigCommerce. Leveraging AI, we streamline the mapping process, ensure data integrity, and handle complex transformations.

Sales Order (Infor CloudSuite) / Order (BigCommerce)

Represents a customer's purchase. Central to the order-to-cash process, linking customer, product, pricing, and fulfillment.

Infor CloudSuite Fields

SalesOrderNumber CustomerNumber OrderDate OrderTotal OrderStatus LineItems (SKU, Quantity, UnitPrice, Discount) BillingAddress ShippingAddress

BigCommerce Fields

id customer_id status total_inc_tax date_created products (sku, quantity, price_inc_tax) billing_address shipping_addresses

Mapping Notes

BigCommerce `id` maps to a custom reference field in Infor CloudSuite for traceability. BigCommerce `status` requires careful translation to Infor CloudSuite `OrderStatus` (e.g., 'Awaiting Fulfillment' -> 'Open', 'Shipped' -> 'Closed'). Line item details (SKU, quantity, price, discounts, taxes) require precise mapping to ensure accurate financial postings.

Next Steps

See Infor CloudSuite + BigCommerce integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Sales Order to Cash Cycle Automation

Automates the entire sales order lifecycle from a new BigCommerce order into Infor CloudSuite, through fulfillment, invoicing, and cash application, ensuring real-time data consistency and accelerating cash flow.

Integration Steps:

  1. 0 BigCommerce 'Order Created' webhook triggers iPaaS.
  2. 1 iPaaS retrieves BigCommerce Order (ID, customer, products, total).
  3. 2 Data transformation and validation (e.g., map BigCommerce Customer to Infor CloudSuite CustomerNumber, BigCommerce SKU to Infor CloudSuite ItemNumber).
  4. 3 Create 'Sales Order' in Infor CloudSuite (e.g., M3/LN via `/infor/m3/api/v1/salesorders`).
  5. 4 Infor CloudSuite fulfillment updates trigger 'Shipment' creation in BigCommerce (tracking info).
  6. 5 Infor CloudSuite 'Invoice' creation triggers 'Payment' reconciliation in BigCommerce/payment gateway.

Business Outcome

Reduced order processing time from days to minutes, improved cash flow visibility, minimized manual errors in order fulfillment and billing.

Frequency

Real-time (event-driven)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Accelerate Order-to-Cash
Automate sales order creation from BigCommerce into Infor CloudSuite, eliminating manual entry and significantly reducing order processing times.
Ensure Real-time Inventory Accuracy
Synchronize inventory levels between Infor CloudSuite and BigCommerce in near real-time, preventing overselling and improving stock management.
Gain Unified Customer Insights
Synchronize customer data to create a 360-degree view, enabling personalized marketing, sales, and customer service.
Streamline Product Catalog Management
Automate product information updates from Infor CloudSuite to BigCommerce, ensuring consistent pricing, descriptions, and availability across channels.
Reduce Operational Costs & Errors
Eliminate manual data entry and reconciliation, minimizing human errors and freeing up staff for higher-value activities.
Enhance Scalability & Agility
Build a resilient integration architecture that scales with your business growth and adapts quickly to new market demands.
✨

Accelerate Order-to-Cash

30% Faster Order Processing

📋 What You Get

Automate sales order creation from BigCommerce into Infor CloudSuite, eliminating manual entry and significantly reducing order processing times.

💼 Business Impact

This benefit directly contributes to 30% improvement in Faster Order Processing, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with Infor CloudSuite + BigCommerce in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Infor CloudSuite and BigCommerce, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Infor CloudSuite + BigCommerce deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST, GET, PATCH /infor/m3/api/v1/salesorders Create, retrieve, and update sales orders in Infor M3 from BigCommerce.
PATCH /infor/scm/api/v1/inventory/items/{itemId}/locations/{locationId} Update inventory levels for specific items and locations in Infor SCM.
POST /infor/fms/api/v1/journalentries Post financial journal entries to Infor CloudSuite Financials for BigCommerce transactions.
GET, POST, PUT /infor/hcm/api/v1/employees Retrieve and manage employee records from Infor CloudSuite HCM (e.g., for internal user provisioning related to BigCommerce admin access).
POST /infor/ion/api/v1/events Publish custom business events to the Infor ION message bus for event-driven integrations.

⚡ Transformation Logic

  • **Field Mapping:** Direct one-to-one, one-to-many, or many-to-one field mappings (e.g., BigCommerce `total_inc_tax` to Infor CloudSuite `OrderTotal`).
  • **Data Type Conversion:** Convert strings to numbers, dates to specific formats (e.g., ISO 8601).
  • **Lookup Tables:** Translate BigCommerce `customer_group_id` to Infor CloudSuite `CustomerSegment` via lookup tables.
  • **Conditional Logic:** Apply different pricing rules based on customer group or product category.
  • **Data Aggregation/Splitting:** Combine BigCommerce shipping and tax lines into single Infor CloudSuite charges. Split Infor CloudSuite product attributes into BigCommerce variants.
  • **Default Values:** Assign default values for non-mandatory fields if not provided by the source system.
  • **Concatenation/Splitting:** Combine `first_name` and `last_name` or split full addresses.

🛡️ Error Handling

  • **API Rate Limit Exceeded:** iPaaS automatically throttles and retries with exponential backoff.
  • **Invalid Data Payload:** Message sent to dead-letter queue; AI suggests field correction.
  • **Target System Unavailable:** Automated retries; alerts sent if persistent.
  • **Duplicate Record Creation:** Deduplication logic prevents; if missed, flagged for manual merge.
  • **Network Connectivity Issues:** Retries with circuit breaker pattern.
Pricing

Simple, transparent pricing for Infor CloudSuite + BigCommerce.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General FAQs

▸ What is the primary benefit of integrating Infor CloudSuite with BigCommerce using an iPaaS?
The primary benefit is achieving seamless, real-time data flow and process automation across your enterprise ERP and eCommerce platform. An iPaaS centralizes integration management, reduces complexity, enables low-code development, and provides robust monitoring and governance, ultimately boosting operational efficiency, data accuracy, and customer satisfaction.

Technical FAQs

▸ How does this integration handle real-time inventory synchronization?
Our iPaaS leverages Infor CloudSuite's event-driven capabilities (like Infor ION) or frequent polling, combined with BigCommerce's Catalog API and webhooks. When inventory levels change in Infor CloudSuite, the iPaaS captures this event and immediately updates the corresponding product variants in BigCommerce, ensuring accurate stock levels on your storefront and preventing oversells.
▸ How do you handle API rate limits for both Infor CloudSuite and BigCommerce?
Our iPaaS includes built-in mechanisms to manage API rate limits, such as intelligent queuing and throttling of requests, using exponential backoff for retries, and batching multiple operations into single API calls where supported. This ensures your integrations operate smoothly without hitting limits, even during peak traffic periods.

Workflows FAQs

▸ Can I automate the entire order fulfillment workflow from BigCommerce to Infor CloudSuite?
Absolutely. The integration automates the entire order-to-cash cycle. New orders from BigCommerce trigger the creation of sales orders in Infor CloudSuite. As orders are fulfilled and shipped in CloudSuite, shipment updates (including tracking numbers) are automatically pushed back to BigCommerce, keeping customers informed and streamlining your logistics.

AI FAQs

▸ How does AI enhance Infor CloudSuite and BigCommerce integrations?
AI significantly augments integrations by providing intelligent data validation, suggesting optimal field mappings, detecting anomalies (e.g., potential fraud in orders), predicting and suggesting resolutions for integration exceptions, and even assisting in generating complex transformation logic. This reduces manual effort, improves data quality, and makes integrations more resilient and proactive.

Security FAQs

▸ What are the security considerations for this integration?
Security is paramount. We ensure secure authentication using OAuth 2.0 or API keys with least-privilege access, encrypt all data in transit (TLS 1.2+) and at rest, validate BigCommerce webhook signatures, and adhere to industry regulations like PCI DSS, GDPR, and CCPA. Sensitive credentials are stored in a secure secret manager.

Low-Code FAQs

▸ Is low-code/no-code suitable for complex Infor CloudSuite and BigCommerce integrations?
Yes, modern iPaaS platforms with low-code/no-code capabilities are ideal for complex integrations. They allow business users and citizen developers to configure intricate data mappings, business rules, and multi-step workflows using visual designers, drastically accelerating development cycles and reducing dependence on IT for routine changes.

Customization FAQs

▸ Can I customize the integration workflows to fit my unique business rules?
Absolutely. Our platform provides extensive customization options, including a powerful rules engine for defining conditional logic, support for custom fields in both Infor CloudSuite and BigCommerce, and the ability to extend workflows with custom scripts. This ensures the integration perfectly aligns with your specific operational requirements.
Next Steps

See Infor CloudSuite + BigCommerce integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Implementation Timeline

Go live with Infor CloudSuite + BigCommerce in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Infor CloudSuite and BigCommerce, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Infor CloudSuite + BigCommerce deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Infor CloudSuite + BigCommerce.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Infor CloudSuite + BigCommerce integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo