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Connect™

Unify Infor CloudSuite & Clarity eCommerce for Real-time Commerce & ERP

Automate order-to-cash, synchronize inventory, and gain a 360° customer view with intelligent iPaaS integration.

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The Challenge

The Challenge: Siloed Data & Manual Processes Between ERP & eCommerce

Without a robust integration, your Infor CloudSuite ERP and Clarity eCommerce platform operate in isolation, leading to critical inefficiencies, data discrepancies, and frustrated customers. This fragmented landscape hinders growth and wastes valuable resources.

  • Manual order entry from Clarity into Infor, prone to human error and delays.
  • Outdated inventory levels in Clarity eCommerce leading to overselling and backorders.
  • Fragmented customer data across systems, preventing a unified 360-degree view.
  • Delayed financial reconciliation and cash application due to disparate payment data.
  • Inconsistent product information (pricing, descriptions) between ERP and storefront.
  • Slow, reactive response to business events (e.g., new orders, returns).
Integration Diagram
Solution Illustration
The Solution

The Solution: Intelligent Integration for Infor CloudSuite & Clarity eCommerce

Our powerful iPaaS solution provides a unified, intelligent platform to connect Infor CloudSuite and Clarity eCommerce. By automating data flows and workflows, we eliminate silos, ensure real-time accuracy, and empower your business to operate with unprecedented efficiency and insight.

  • Real-time, event-driven data synchronization
  • Low-code/no-code visual workflow builder
  • AI-powered data mapping and validation
  • Centralized monitoring and error handling
  • Scalable architecture for high-volume transactions
Implementation Timeline

Go live with Infor CloudSuite + Clarity eCommerce in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Infor CloudSuite and Clarity eCommerce, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Infor CloudSuite + Clarity eCommerce deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Real-time, event-driven data synchronization
  • Low-code/no-code visual workflow builder
  • AI-powered data mapping and validation
  • Centralized monitoring and error handling
  • Scalable architecture for high-volume transactions
  • Secure and compliant data exchange

Technical Integration: Connecting Infor CloudSuite and Clarity eCommerce

Our iPaaS provides the robust technical foundation for connecting Infor CloudSuite and Clarity eCommerce. It orchestrates data flow using native APIs, webhooks, and Infor ION, ensuring secure, scalable, and resilient communication between your core systems.

Data Flow Steps

1. Connect Systems: Utilize pre-built, secure connectors for Infor CloudSuite and Clarity eCommerce APIs. Configure authentication (OAuth 2.0, API keys) and establish secure network pathways (TLS 1.2+).

2. Define Data Models: Leverage the iPaaS's visual mapping canvas to define canonical data models for key entities (Order, Product, Customer, Inventory) and map fields between Infor and Clarity schemas.

3. Build Workflows: Design event-driven (webhooks from Clarity, ION from Infor) and scheduled workflows using the low-code designer. Incorporate conditional logic, data transformations, and error handling.

4. Implement Business Logic: Apply custom business rules via the iPaaS's rules engine for pricing, routing, or data validation specific to your operations.

5. Test & Validate: Rigorously test all integration flows in dedicated sandbox environments (Dev, QA) using AI-assisted validation and mock data to ensure data integrity and performance.

6. Deploy & Monitor: Promote tested integrations through a structured CI/CD pipeline to production. Monitor performance, transaction logs, and set up real-time alerts for proactive issue resolution.

Data Touchpoints

Clarity Order <-> Infor Sales Order
Clarity Product <-> Infor Product/Item Master
Clarity Customer <-> Infor Customer (CRM/M3/LN)
Clarity Inventory <-> Infor Product/Item Master (CurrentStock)
Clarity Payment Transaction -> Infor Payment / General Ledger Entry
Infor Shipment -> Clarity Shipment

"Conceptual Flow: Clarity eCommerce (Webhooks: Order, Customer, Product) -> iPaaS (Data Transformation, Orchestration, AI Validation) <-> Infor CloudSuite (APIs: Sales Order, Inventory, Customer, FMS; Infor ION Events: Product, Shipment, Inventory) -> Clarity eCommerce (API: Order Status, Inventory Update)."

Pricing

Simple, transparent pricing for Infor CloudSuite + Clarity eCommerce.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Infor CloudSuite

Integrating Infor CloudSuite fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Data Entities & Intelligent Mapping

The foundation of successful integration lies in precise mapping of core business entities. Our iPaaS provides intelligent tools to ensure data consistency and accuracy between Infor CloudSuite and Clarity eCommerce, covering key entities like Orders, Products, Customers, and Inventory.

Sales Order (Infor M3/LN) / Order (Clarity eCommerce)

Orchestrates the entire sales process. Clarity's `Order` is the customer's purchase, which becomes Infor's `Sales Order` for fulfillment and financial processing.

Infor CloudSuite Fields

SalesOrderNumber CustomerNumber OrderDate OrderTotal OrderStatus LineItems (SKU, quantity, price)

Clarity eCommerce Fields

orderId customerId orderDate totalAmount status lineItems (sku, quantity, unitPrice) shippingAddress billingAddress paymentInfo

Mapping Notes

Clarity's `orderId` often maps to a custom `ExternalOrderId` field in Infor. Line item details require careful mapping to ensure correct product identification and pricing. `shippingAddress` and `billingAddress` from Clarity are mapped to corresponding Infor fields. Order status updates are crucial for bidirectional communication.

Next Steps

See Infor CloudSuite + Clarity eCommerce integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

End-to-End Order-to-Fulfillment Sync

Automating the entire order lifecycle from Clarity eCommerce checkout to Infor CloudSuite for fulfillment, invoicing, and customer notification, ensuring real-time data consistency across all systems.

Integration Steps:

  1. 0 Customer places order on Clarity eCommerce.
  2. 1 Clarity `order.created` webhook triggers iPaaS workflow.
  3. 2 iPaaS validates & transforms `Order` data, creates `Sales Order` in Infor M3/LN.
  4. 3 Infor processes order, allocates inventory, generates `Shipment`.
  5. 4 Infor `Shipment` event (via ION) updates Clarity `Shipment` status & tracking.
  6. 5 Infor creates `Invoice` and posts `Payment` against `Sales Order`.
  7. 6 iPaaS syncs `Invoice` & `Payment` details to Clarity for customer portal & financial reconciliation.

Business Outcome

Reduced order processing time from hours to minutes, eliminated manual data entry errors, improved customer satisfaction with real-time updates.

Frequency

Real-time, event-driven

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Accelerate Order-to-Cash Cycle
Automate the entire sales order journey from Clarity eCommerce to Infor CloudSuite, drastically cutting processing times and improving cash flow visibility.
Achieve Real-time Inventory Accuracy
Synchronize inventory levels between Infor SCM and Clarity eCommerce in real-time to prevent overselling, optimize stock, and enhance customer satisfaction.
Gain a Unified Customer 360 View
Consolidate customer data from Clarity eCommerce into Infor CRM/M3/LN to empower sales, marketing, and service with a complete customer profile.
Eliminate Manual Data Entry & Errors
Automate repetitive tasks like order creation, product updates, and financial postings, reducing human error and freeing up valuable employee time.
Streamline Financial Reconciliation
Automate the flow of payment transactions and invoices from Clarity eCommerce to Infor FMS, simplifying month-end close and improving financial reporting.
Enhance Business Agility & Scalability
Build flexible, low-code integrations that adapt to evolving business needs and scale to handle peak transaction volumes without compromising performance.
✨

Accelerate Order-to-Cash Cycle

50% Faster Fulfillment

📋 What You Get

Automate the entire sales order journey from Clarity eCommerce to Infor CloudSuite, drastically cutting processing times and improving cash flow visibility.

💼 Business Impact

This benefit directly contributes to 50% improvement in Faster Fulfillment, enabling your team to focus on high-value strategic initiatives.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST /infor/m3/api/v1/salesorders Create Sales Orders
PATCH /infor/scm/api/v1/inventory/items/{itemId}/locations/{locationId} Update Inventory Levels
POST /infor/fms/api/v1/journalentries Post Financial Journal Entries
GET /infor/hcm/api/v1/employees Retrieve Employee Data
POST /infor/ion/api/v1/events Publish Infor ION Events

⚡ Transformation Logic

  • Data type conversions (e.g., string to numeric, date formats).
  • Field concatenations (e.g., first name + last name).
  • Conditional mapping based on source data values.
  • Lookups for IDs, codes, and categories.
  • Aggregation or splitting of complex data structures (e.g., line items).

🛡️ Error Handling

  • API authentication failures or expired tokens.
  • Data validation errors (e.g., missing required fields, incorrect data types).
  • Rate limit breaches from either system's APIs.
  • Network connectivity interruptions or timeouts.
  • System downtime for Infor CloudSuite or Clarity eCommerce.
  • Semantic errors (e.g., attempting to update a non-existent product SKU).
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General FAQs

▸ What is the primary benefit of integrating Infor CloudSuite with Clarity eCommerce?
The primary benefit is achieving seamless, real-time data flow and process automation across your ERP and eCommerce platforms. This centralizes integration management, reduces complexity, enables low-code development, and provides robust monitoring, boosting operational efficiency, data accuracy, and customer satisfaction.

Technical FAQs

▸ How does an iPaaS facilitate low-code/no-code workflows for Infor CloudSuite and Clarity eCommerce?
A modern iPaaS provides visual designers, pre-built connectors for both Infor CloudSuite and Clarity eCommerce, and drag-and-drop mapping tools. This allows business analysts and non-developers to configure, test, and deploy complex integration workflows for order processing, inventory sync, and customer data without writing extensive code, accelerating automation initiatives and reducing IT dependency.
▸ What role do Infor ION and Clarity Webhooks play in this integration?
Infor ION and Clarity Webhooks are crucial for event-driven integrations. Clarity eCommerce webhooks (e.g., `order.created`) instantly notify the iPaaS of new events, while Infor ION allows CloudSuite to publish business events (e.g., inventory updates, shipment confirmations). This ensures real-time data propagation, reduces latency, and optimizes resource utilization compared to traditional polling.
▸ What is meant by 'reusable integration components' for Infor CloudSuite and Clarity eCommerce?
Reusable integration components are standardized, modular pieces of an integration flow (e.g., a common customer data synchronization module, a generic error handling routine, or a product data transformation service) that can be easily applied across multiple Infor CloudSuite and Clarity eCommerce integrations, saving development time and ensuring consistency.

AI FAQs

▸ How does AI enhance Infor CloudSuite and Clarity eCommerce integrations?
AI significantly augments these integrations by providing intelligent data validation, anomaly detection in transaction flows (e.g., potential fraud), automated mapping suggestions, predictive exception handling, and smart routing of workflows. This reduces manual intervention, improves data quality, and makes integrations more resilient and proactive.

Challenges & Solutions FAQs

▸ What are the common challenges when integrating Infor CloudSuite with Clarity eCommerce, and how are they addressed?
Common challenges include maintaining real-time inventory accuracy, synchronizing complex pricing rules, managing product attribute variations, handling high volumes of order data, and ensuring consistent customer data. Our iPaaS addresses these with robust mapping, queuing mechanisms, event-driven architecture, and AI-powered validation, ensuring data integrity and performance.

Security & Compliance FAQs

▸ How do you ensure data security and compliance during Infor CloudSuite and Clarity eCommerce integrations?
Data security is ensured through multiple layers: using secure authentication protocols (OAuth 2.0), encrypting data in transit (TLS 1.2+) and at rest, implementing least-privilege access controls, IP whitelisting, and adhering to data privacy regulations (GDPR, CCPA, PCI DSS) via the iPaaS. Sensitive data like credit card information is tokenized.

Inventory Management FAQs

▸ Can this integration handle multi-warehouse inventory management?
Absolutely. The integration is designed to handle complex multi-warehouse scenarios. The iPaaS can pull inventory levels from various Infor CloudSuite warehouses and aggregate or distribute this information to Clarity eCommerce, ensuring accurate stock visibility and optimized fulfillment from the correct locations.
Pricing

Simple, transparent pricing for Infor CloudSuite + Clarity eCommerce.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Infor CloudSuite + Clarity eCommerce integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo