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Connect™

Infor CloudSuite + Kentico Integration

Clarity Connect™ integrates Infor CloudSuite with Kentico, automating business processes and data sharing. This robust integration connects your critical business systems to automate order processing, inventory management, and customer data synchronization.

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The Challenge

Connecting with Clarity Connect™

Clarity Connect™ links Infor CloudSuite and Kentico through automation and data sharing. Integrating these platforms benefits businesses by streamlining processes and connecting front-end and back-end systems.

Considerations when connecting these applications include security, performance, and physical access. We support both SaaS (Cloud) and On-Premises connection types.

Integration Diagram
Solution Illustration
The Solution

Seamless Integration

Our middleware platform ensures robust and reliable data transfer between Infor CloudSuite and Kentico.

  • Synchronize custom fields defined in Kentico eCommerce (e.g., 'Gift Wrap Option', 'Customer Loyalty Tier') with corresponding custom fields or flex fields in Infor CloudSuite Sales Orders or Customer records.
  • Map unique product attributes from Infor's Item Master to custom Kentico product fields for enhanced product display.
Implementation Timeline

Go live with Infor CloudSuite + Kentico in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Infor CloudSuite and Kentico, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Infor CloudSuite + Kentico deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Synchronize custom fields defined in Kentico eCommerce (e.g., 'Gift Wrap Option', 'Customer Loyalty Tier') with corresponding custom fields or flex fields in Infor CloudSuite Sales Orders or Customer records.
  • Map unique product attributes from Infor's Item Master to custom Kentico product fields for enhanced product display.

Scalable & Resilient Integration Architecture

Our recommended architecture for Infor CloudSuite and Kentico integration is built on a modern, cloud-native iPaaS platform, ensuring scalability, fault tolerance, and secure data exchange. This hub-and-spoke model centralizes integration logic and provides a single pane of glass for management.

Data Flow Steps

Event-Driven Architecture: Leverage Infor ION and Kentico webhooks for real-time synchronization of critical events (e.g., Order Created, Inventory Updated).

API-First Design: Utilize Infor's and Kentico's robust APIs as the primary integration mechanism.

Canonical Data Model: Define a standardized data model within the iPaaS for common entities (Customer, Product, Order) to simplify mappings and ensure consistency.

Batch Processing for Bulk Data: Implement scheduled batch jobs for large data loads (e.g., initial product catalog sync, historical data migration) to optimize performance and respect rate limits.

Idempotent Operations: Design integration steps and API calls to be idempotent, allowing safe retries without creating duplicates or unintended side effects.

Data Touchpoints

iPaaS Platform: Central orchestration engine for workflows, data mapping, and monitoring.
Infor CloudSuite APIs: RESTful endpoints for M3/LN, SCM, FMS, HCM.
Infor ION: Message bus for event-driven communication and business process orchestration.
Kentico DXP APIs: RESTful, GraphQL, and Webhooks for eCommerce, CMS, and user management.
Message Queues: For asynchronous processing, buffering, and decoupling systems.
Credential Management: Secure storage for API keys and tokens.
Monitoring & Alerting System: Centralized logs, dashboards, and notification services.
Data Transformation Services: Within iPaaS for schema normalization.

"The architecture centers around the iPaaS. Infor CloudSuite (ERP, SCM, FMS) on one side, and Kentico DXP (eCommerce, CMS, Marketing Automation) on the other. The iPaaS connects to Infor via its various APIs and Infor ION. It connects to Kentico via REST/GraphQL APIs and webhooks. Message queues (e.g., Kafka, SQS) are used for asynchronous processing and buffering high-volume transactions. A data lake/warehouse can optionally ingest aggregated integration data for analytics."

Pricing

Simple, transparent pricing for Infor CloudSuite + Kentico.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Infor CloudSuite

Integrating Infor CloudSuite fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Data Entity Mapping

Explore how data flows between systems with intelligent field mapping and transformation logic.

Customer

Represents a business or individual, central to sales, service, and marketing interactions.

Infor CloudSuite Fields

CustomerNumber CustomerName Email PhoneNumber BillingAddress ShippingAddress CreditLimit

Kentico Fields

CustomerID Email FirstName LastName ShippingAddress BillingAddress RegistrationDate UserGroup

Mapping Notes

Email address is a critical unique identifier for deduplication. Address fields require careful mapping to ensure format consistency (e.g., street, city, postal code). Consider mapping Kentico's 'UserGroup' to Infor's customer segmentation or type.

Next Steps

See Infor CloudSuite + Kentico integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Sales Order to Cash Cycle Automation

Automates the entire sales order lifecycle, from a customer placing an order on Kentico eCommerce to its fulfillment, invoicing, and cash application within Infor CloudSuite, ensuring real-time data consistency and accelerating cash flow.

Integration Steps:

  1. 0 Customer places an order on Kentico.
  2. 1 Kentico webhook triggers iPaaS flow for new order.
  3. 2 iPaaS maps Kentico Order data to Infor Sales Order (M3/LN) schema.
  4. 3 Infor CloudSuite creates Sales Order, deducts inventory, and initiates fulfillment.
  5. 4 Shipment status from Infor (SCM/M3/LN) updates Kentico OrderStatus.
  6. 5 Invoice from Infor (FMS/M3/LN) is generated and optionally synchronized back to Kentico or customer portal.
  7. 6 Payment received in Infor (FMS) is reconciled.

Business Outcome

Accelerated order processing, real-time revenue visibility, reduced manual errors, improved cash flow.

Frequency

Real-time, event-driven

Implementation Timeline

Go live with Infor CloudSuite + Kentico in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Infor CloudSuite and Kentico, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Infor CloudSuite + Kentico deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST /infor/m3/api/v1/salesorders Create new sales orders in Infor M3 from Kentico orders.
PATCH /infor/scm/api/v1/inventory/items/{itemId}/locations/{locationId} Update inventory levels in Infor SCM based on sales or stock adjustments.
POST /infor/fms/api/v1/journalentries Post financial journal entries to Infor CloudSuite Financials for eCommerce transactions.
GET /infor/hcm/api/v1/employees Retrieve employee records from Infor CloudSuite HCM (if relevant for B2B portal access or internal users).
POST /infor/ion/api/v1/events Publish custom business events to Infor ION or subscribe to Infor events (e.g., 'Inventory Updated').
POST/PUT /infor/m3/api/v1/customers Create or update customer records in Infor M3 from Kentico registrations.
GET/POST/PUT /infor/scm/api/v1/products Retrieve or update product master data in Infor SCM.

⚡ Transformation Logic

  • Order Status Mapping: Map Kentico OrderStatus (e.g., 'New', 'Processing', 'Shipped') to corresponding Infor OrderStatus values (e.g., '10-Open', '20-Released', '80-Invoiced').
  • Address Normalization: Standardize address formats (Street, City, Zip, Country) between Kentico and Infor to ensure accurate shipping and billing.
  • Product Attribute Harmonization: Convert Kentico-specific product attributes into Infor's item master fields, handling unit of measure conversions and rich text descriptions.
  • Pricing Logic: Apply Infor's pricing rules, discounts, and tax calculations to Kentico orders, ensuring consistency and compliance.
  • Payment Gateway Reconciliation: Map Kentico Payment Transaction statuses and IDs to Infor's financial postings for accurate cash application.

🛡️ Error Handling

  • Infor API Unavailable: iPaaS retries with exponential backoff; if persistent, alerts are sent, and messages are queued to DLQ.
  • Invalid Kentico Order Data: AI flags malformed data; order is routed to DLQ for correction or rejected with notification.
  • SKU Mismatch: Product update fails due to non-existent SKU in Kentico; alert is sent, and product is quarantined.
  • Duplicate Customer: iPaaS deduplication logic identifies existing customer; updates are merged or rejected based on policy.
  • Rate Limit Exceeded: iPaaS throttles requests, queues messages, and alerts if sustained.
Pricing

Simple, transparent pricing for Infor CloudSuite + Kentico.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General FAQs

▸ What is the primary benefit of integrating Infor CloudSuite with Kentico?
The primary benefit is achieving seamless, real-time data flow and process automation across your ERP (Infor CloudSuite) and eCommerce platform (Kentico). This unification eliminates manual data entry, ensures inventory accuracy, accelerates the order-to-cash cycle, and provides a unified customer view, ultimately boosting operational efficiency and enhancing customer experience.

iPaaS Capabilities FAQs

▸ How does an iPaaS facilitate low-code/no-code workflows for Infor CloudSuite and Kentico?
A modern iPaaS provides visual designers, pre-built connectors for both Infor CloudSuite and Kentico, and drag-and-drop mapping tools. This empowers business analysts and non-developers to configure, test, and deploy complex integration workflows, such as order synchronization or inventory updates, without writing extensive code, accelerating automation initiatives and reducing IT dependency.

Technical FAQs

▸ What role do Infor ION and Kentico webhooks play in this integration?
Infor ION and Kentico webhooks are crucial for enabling event-driven, real-time integrations. Kentico webhooks notify the iPaaS immediately of new orders or customer updates. Similarly, Infor ION acts as a message bus, allowing the iPaaS to subscribe to critical business events from CloudSuite, such as 'Inventory Updated' or 'Shipment Confirmed'. This reduces polling, minimizes latency, and ensures data freshness.

AI Enhancements FAQs

▸ How does AI enhance Infor CloudSuite and Kentico integrations?
AI significantly augments these integrations by providing intelligent data validation, anomaly detection in transaction flows (e.g., fraudulent orders), automated mapping suggestions, predictive exception handling, and smart routing of workflows. This reduces manual intervention, improves data quality, and makes integrations more resilient and proactive, leading to higher data integrity and operational efficiency.

Challenges & Solutions FAQs

▸ What are common challenges when integrating Infor CloudSuite with Kentico eCommerce, and how are they addressed?
Common challenges include maintaining real-time inventory accuracy, synchronizing complex pricing rules, managing product attribute variations, handling high volumes of order data, and ensuring consistent customer data across platforms. Our iPaaS addresses these by providing robust mapping engines, queuing mechanisms, conflict resolution strategies, and event-driven architectures to ensure data consistency, prevent overselling, and streamline order processing.

Security & Compliance FAQs

▸ How do you ensure data security and compliance (e.g., GDPR, PCI DSS) during Infor CloudSuite and Kentico integrations?
Data security is ensured through multiple layers: using secure authentication protocols (OAuth 2.0, API keys), encrypting data in transit (TLS 1.2+) and at rest, implementing least-privilege access controls for integration accounts, IP whitelisting, and adhering to data privacy regulations (GDPR, CCPA) via the iPaaS. Tokenization is used for sensitive payment data to minimize PCI DSS scope.

Customization FAQs

▸ Can I customize the integration workflows to fit my unique business processes?
Absolutely. The iPaaS offers extensive customization capabilities. You can easily extend existing workflows, add custom fields, define conditional logic using a rules engine, and create bespoke data transformations using the low-code visual designer. This ensures the integration precisely aligns with your specific business requirements without compromising on scalability or maintainability.

Implementation FAQs

▸ What is the typical timeframe for implementing this integration?
While implementation time varies based on complexity and the number of workflows, leveraging our iPaaS with pre-built connectors and accelerators for Infor CloudSuite and Kentico significantly reduces deployment time. Many core integrations can be operational within weeks, compared to months with traditional coding approaches, enabling rapid time-to-value.
Implementation Timeline

Go live with Infor CloudSuite + Kentico in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Infor CloudSuite and Kentico, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Infor CloudSuite + Kentico deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Infor CloudSuite + Kentico.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Infor CloudSuite + Kentico integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo