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Unify Your Digital Commerce: Seamless Infor CloudSuite & Shopify Integration

Automate sales, inventory, and customer data flow between your Infor ERP and Shopify store for real-time efficiency and accelerated growth.

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The Challenge

The Disconnect Between Your eCommerce Front-End and Back-Office ERP

Without a robust integration, running a modern eCommerce business with Infor CloudSuite and Shopify creates significant operational hurdles. Manual data transfers lead to costly errors, delays, and a fragmented view of your business.

  • Manual order entry from Shopify into Infor CloudSuite is slow and error-prone.
  • Outdated inventory levels on Shopify lead to overselling and customer dissatisfaction.
  • Discrepant customer data across systems hinders personalized marketing and service.
  • Delayed financial reconciliation due to manual processing of Shopify transactions and refunds.
  • Lack of real-time visibility into sales performance and stock availability.
Integration Diagram
Solution Illustration
The Solution

Intelligent Integration: Bridging Infor CloudSuite and Shopify with iPaaS

Our iPaaS-powered solution seamlessly connects Infor CloudSuite with Shopify, automating critical workflows and ensuring real-time data consistency across your entire enterprise. Leverage a modern, API-first architecture with low-code/no-code capabilities and AI enhancements for a truly intelligent integration experience.

  • Pre-built Connectors for Infor CloudSuite and Shopify
  • Visual Drag-and-Drop Workflow Designer
  • Real-time Event-Driven Data Synchronization
  • Robust Data Transformation and Validation Engine
  • Centralized Monitoring and Error Handling
Implementation Timeline

Go live with Infor CloudSuite + Shopify in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Infor CloudSuite and Shopify, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Infor CloudSuite + Shopify deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Pre-built Connectors for Infor CloudSuite and Shopify
  • Visual Drag-and-Drop Workflow Designer
  • Real-time Event-Driven Data Synchronization
  • Robust Data Transformation and Validation Engine
  • Centralized Monitoring and Error Handling
  • AI-Assisted Mapping and Anomaly Detection

Infor CloudSuite & Shopify Integration: Technical Overview

Our integration solution leverages an API-first, event-driven architecture, orchestrated by a robust iPaaS platform. This ensures secure, scalable, and real-time data exchange between Infor CloudSuite and Shopify, enabling seamless business operations.

Data Flow Steps

**Connect:** Establish secure, authenticated connections to Infor CloudSuite APIs (via OAuth 2.0/API keys, leveraging Infor IAM) and Shopify APIs (via OAuth 2.0).

**Listen/Poll:** Configure Shopify webhooks for real-time events (e.g., `orders/create`, `products/update`) and/or utilize Infor ION for event publications. For non-event-driven data, scheduled polling of relevant endpoints is configured.

**Extract:** Retrieve raw data payloads from the source system (e.g., Shopify Order JSON, Infor Product XML/JSON).

**Transform:** Map and cleanse extracted data to a canonical format, then transform it to match the target system's schema. This includes data type conversions, field concatenations, and conditional logic.

**Validate:** Apply business rules and AI-driven checks to ensure data quality and integrity before ingestion into the target system.

**Load:** Push the transformed and validated data to the target system via its respective APIs (e.g., `POST /infor/m3/api/v1/salesorders`, `PUT /admin/api/{version}/inventory_levels.json`).

**Monitor & Alert:** Continuously monitor integration flows, log all transactions, and trigger alerts for errors or performance bottlenecks. Implement retry mechanisms for transient failures.

Data Touchpoints

Shopify: Orders, Products, Product Variants, Customers, Inventory Levels, Fulfillments, Refunds, Transactions, Webhooks, Locations.
Infor CloudSuite: Sales Order, Customer, Product/Item Master, Invoice, Payment, Purchase Order, Vendor, General Ledger Entry, Employee, Shipment, Infor ION.

"Shopify (Webhooks) --> iPaaS (Connectors, Transformation, Validation, AI Co-pilot) --> Infor CloudSuite (APIs, ION) <--> iPaaS --> Shopify (APIs, Webhooks)"

Pricing

Simple, transparent pricing for Infor CloudSuite + Shopify.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Infor CloudSuite

Integrating Infor CloudSuite fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & Intelligent Mapping for Infor CloudSuite & Shopify

Seamless integration relies on precise mapping of core business entities between Infor CloudSuite and Shopify. Our iPaaS solution provides visual tools and AI assistance to ensure accurate, consistent data flow for every critical record.

Sales Order / Order

Represents a customer's purchase. Flows from Shopify (Order) to Infor CloudSuite (Sales Order).

Infor CloudSuite Fields

SalesOrderNumber CustomerNumber OrderDate OrderTotal OrderStatus LineItems (SKU, Quantity, UnitPrice) ShippingAddress BillingAddress PaymentMethod

Shopify Fields

id order_number customer (id, email, first_name, last_name) line_items (sku, quantity, price, product_id) total_price financial_status fulfillment_status shipping_address billing_address transactions (kind, amount, gateway)

Mapping Notes

Shopify's 'order_number' can map to Infor's 'SalesOrderNumber'. Shopify's 'line_items.sku' is crucial for matching Infor's 'ItemNumber'. 'financial_status' and 'fulfillment_status' from Shopify drive Infor's 'OrderStatus'.

Next Steps

See Infor CloudSuite + Shopify integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Shopify Order to Infor CloudSuite Sales Order Automation

When a customer places an order on Shopify, it's automatically created as a Sales Order in Infor CloudSuite (M3/LN), triggering inventory allocation and fulfillment processes without any manual intervention.

Integration Steps:

  1. 0 Customer places an order on Shopify.
  2. 1 Shopify webhook triggers iPaaS workflow.
  3. 2 iPaaS retrieves Shopify Order details (customer, line items, shipping).
  4. 3 Data is transformed and mapped to Infor CloudSuite Sales Order schema.
  5. 4 A new Sales Order (Infor M3/LN) is created in Infor CloudSuite via API.
  6. 5 Order status in Shopify is updated to 'Processing' (optional).

Business Outcome

Accelerated order processing, reduced manual data entry errors, real-time inventory allocation, and faster order fulfillment cycles.

Frequency

Real-time (event-driven)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Accelerated Order-to-Cash Cycle
Automate the entire sales order lifecycle from Shopify to Infor CloudSuite, ensuring real-time data consistency and accelerating cash flow.
Real-time Inventory Accuracy
Synchronize inventory levels from Infor CloudSuite to Shopify in near real-time, preventing overselling and improving customer satisfaction.
Reduced Manual Data Entry & Errors
Eliminate manual data transcription between systems, drastically reducing human errors and associated costs.
Enhanced Customer Experience
Provide customers with accurate order statuses, tracking information, and product availability, leading to higher satisfaction and loyalty.
Streamlined Financial Reconciliation
Automate the creation of invoices, credit memos, and GL entries in Infor CloudSuite based on Shopify transactions and refunds.
Scalable & Resilient Operations
Build an integration foundation that scales with your business growth, handling increased transaction volumes without performance degradation.
Unified Data & Business Insights
Gain a single, accurate view of your customers, products, and financials across both Shopify and Infor CloudSuite for better decision-making.
✨

Accelerated Order-to-Cash Cycle

30% Faster Cash Flow

📋 What You Get

Automate the entire sales order lifecycle from Shopify to Infor CloudSuite, ensuring real-time data consistency and accelerating cash flow.

💼 Business Impact

This benefit directly contributes to 30% improvement in Faster Cash Flow, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with Infor CloudSuite + Shopify in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Infor CloudSuite and Shopify, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Infor CloudSuite + Shopify deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST /infor/m3/api/v1/salesorders Create new sales orders in Infor M3 from Shopify.
PATCH /infor/scm/api/v1/inventory/items/{itemId}/locations/{locationId} Update inventory levels for items in Infor SCM from Shopify (less common, usually Infor is master) or for fulfillment updates.
POST /infor/fms/api/v1/journalentries Post financial journal entries for Shopify transactions and refunds.
GET /infor/hcm/api/v1/employees Retrieve employee records (if required for specific workflows) from Infor HCM.
POST /infor/ion/api/v1/events Publish custom business events to Infor ION for event-driven integrations (e.g., inventory updates from Infor).
POST, PUT /infor/m3/api/v1/customers Create or update customer records in Infor M3/LN from Shopify.
POST /infor/scm/api/v1/shipments Create shipment records in Infor SCM based on Shopify fulfillments.

⚡ Transformation Logic

  • **Data Type Conversion:** Convert strings to numbers, dates to ISO format, etc.
  • **Field Concatenation/Splitting:** Combine Shopify first/last name to Infor CustomerName; split Infor address into Shopify components.
  • **Conditional Mapping:** Apply specific pricing rules based on customer segment or product type. Map Shopify financial status to Infor ERP order status codes.
  • **Lookup Tables:** Translate Shopify payment gateway names to Infor FMS internal codes or GL accounts.
  • **Default Values:** Assign default values for non-mandatory fields if source data is missing.

🛡️ Error Handling

  • Infor API rate limits exceeded: iPaaS throttles and retries with backoff.
  • Invalid SKU in Shopify order: Order quarantined, alert sent, AI suggests matching SKU or manual review.
  • Network connectivity issues: Automated retries with increasing delays.
  • Missing mandatory fields in Shopify customer data: Alert, log, option to create partial record or reject.
  • Infor CloudSuite service unavailability: iPaaS queues messages and retries when service is restored.
Pricing

Simple, transparent pricing for Infor CloudSuite + Shopify.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General FAQs

▸ What are the primary benefits of integrating Infor CloudSuite with Shopify?
The primary benefits include real-time order-to-cash cycle automation, accurate inventory synchronization to prevent overselling, a unified customer view, streamlined financial reconciliation, and significant reduction in manual data entry and errors. This leads to increased operational efficiency and improved customer satisfaction.

Workflows FAQs

▸ How does this integration handle Shopify orders and Infor CloudSuite sales orders?
New orders placed in Shopify automatically trigger a workflow via webhooks, which then extracts order details, transforms them, and creates a corresponding sales order in Infor CloudSuite (M3/LN) via API. This ensures immediate processing and inventory allocation without manual intervention.
▸ How is inventory synchronized between Infor CloudSuite and Shopify?
Inventory levels are primarily synchronized from Infor CloudSuite (SCM/M3/LN) to Shopify in near real-time. Changes in Infor (e.g., goods receipts, sales fulfillments) can trigger updates via Infor ION or scheduled syncs, which then update Shopify's inventory levels for specific product variants and locations, preventing overselling.

Technology FAQs

▸ What role does an iPaaS play in this integration?
An iPaaS (Integration Platform as a Service) acts as the central hub. It provides pre-built connectors for both Infor CloudSuite and Shopify, visual drag-and-drop workflow design, robust data transformation and validation, centralized monitoring, and advanced error handling. It enables low-code/no-code development and leverages AI for intelligent automation.
▸ How does AI enhance the Infor CloudSuite and Shopify integration?
AI enhances the integration by providing intelligent data validation, suggesting optimal field mappings, detecting anomalies in transaction flows (e.g., potential fraud), and offering predictive exception handling. This reduces manual effort, improves data quality, and makes integrations more resilient and proactive.

Security FAQs

▸ How do you ensure data security and compliance during the integration?
Data security is ensured through multiple layers: using OAuth 2.0 with least-privilege access, encrypting data in transit (TLS 1.2+) and at rest, secure storage of API keys in a secrets manager, HMAC signature validation for webhooks, and adherence to data privacy regulations like GDPR and CCPA. Comprehensive audit trails are also maintained.

Capabilities FAQs

▸ Can this integration handle multi-warehouse inventory and multi-location Shopify stores?
Yes, the integration is designed to handle multi-location scenarios. Infor CloudSuite's multi-warehouse inventory capabilities can be mapped to Shopify's Locations, enabling accurate stock visibility and fulfillment routing based on inventory availability across various physical locations.

Challenges FAQs

▸ What are the common challenges and how are they addressed?
Common challenges include maintaining real-time inventory accuracy, synchronizing complex pricing rules, managing product attribute variations, and handling high volumes of order data. Our iPaaS addresses these with event-driven architecture, robust mapping logic, AI-assisted validation, intelligent queuing, and scalable infrastructure, ensuring data consistency and performance.
Next Steps

See Infor CloudSuite + Shopify integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Implementation Timeline

Go live with Infor CloudSuite + Shopify in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Infor CloudSuite and Shopify, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Infor CloudSuite + Shopify deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Infor CloudSuite + Shopify.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Infor CloudSuite + Shopify integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo