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Unify Financial Operations: Infor CloudSuite & Vantiv Integration

Automate payments, accelerate cash flow, and achieve real-time financial reconciliation by seamlessly connecting your Infor CloudSuite ERP with Vantiv payment processing.

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The Challenge

The Disconnect Between ERP and Payment Processing

Managing payments and financials across disparate systems like Infor CloudSuite and Vantiv introduces significant operational challenges, impacting efficiency, data accuracy, and compliance.

  • Manual data entry of payment transactions into Infor CloudSuite is error-prone and time-consuming.
  • Delayed financial reconciliation due to manual processing of Vantiv settlement reports.
  • Lack of real-time payment status updates in Infor CloudSuite leads to fulfillment delays and poor customer experience.
  • PCI DSS compliance burden and security risks associated with handling sensitive cardholder data.
  • Inefficient refund and dispute management workflows.
  • Limited visibility into cash flow and financial performance without a unified view.
Integration Diagram
Solution Illustration
The Solution

Seamless Infor CloudSuite & Vantiv Integration with an Intelligent iPaaS

Our iPaaS-driven solution provides a secure, scalable, and intelligent bridge between Infor CloudSuite and Vantiv, automating your entire payment lifecycle from sales order to cash application and general ledger reconciliation. Experience streamlined operations, enhanced data accuracy, and proactive financial management.

  • Bi-directional data synchronization between Infor CloudSuite entities (Sales Order, Invoice, Payment, GL) and Vantiv (Transaction, SettlementBatch, Refund).
  • Real-time event-driven updates leveraging Infor ION and Vantiv webhooks.
  • PCI-compliant payment method tokenization, keeping sensitive data out of your ERP.
  • Automated financial reconciliation of Vantiv settlement reports with Infor CloudSuite General Ledger.
  • AI-powered data validation and anomaly detection for financial transactions.
Implementation Timeline

Go live with Infor CloudSuite + Vantiv in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Infor CloudSuite and Vantiv, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Infor CloudSuite + Vantiv deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Bi-directional data synchronization between Infor CloudSuite entities (Sales Order, Invoice, Payment, GL) and Vantiv (Transaction, SettlementBatch, Refund).
  • Real-time event-driven updates leveraging Infor ION and Vantiv webhooks.
  • PCI-compliant payment method tokenization, keeping sensitive data out of your ERP.
  • Automated financial reconciliation of Vantiv settlement reports with Infor CloudSuite General Ledger.
  • AI-powered data validation and anomaly detection for financial transactions.
  • Low-code/no-code visual workflow builder for rapid integration development and customization.
  • Centralized monitoring, error handling, and alerting for all payment-related processes.

Infor CloudSuite & Vantiv: Technical Integration Overview

The integration between Infor CloudSuite and Vantiv is orchestrated through a modern iPaaS, establishing secure, bi-directional data flow and process automation. This architecture ensures high performance, data integrity, and compliance across your financial operations.

Data Flow Steps

**Connection Setup:** Configure secure API credentials (OAuth 2.0 for Infor CloudSuite, API Keys/Secrets for Vantiv) within the iPaaS's secrets manager. Establish IP whitelisting.

**Event Listeners/Triggers:** Configure iPaaS to subscribe to Infor ION business events (e.g., 'Sales Order Created', 'Invoice Issued') and Vantiv webhooks (e.g., 'Transaction Captured', 'Refund Processed'). Implement scheduled polling for settlement reports.

**Data Extraction:** Extract relevant data from the source system (e.g., Sales Order details from Infor CloudSuite, Transaction data from Vantiv webhooks).

**Data Transformation & Mapping:** Utilize the iPaaS's visual mapping canvas to transform source data schemas into target system schemas (e.g., Infor Sales Order fields to Vantiv Transaction fields, Vantiv SettlementBatch fields to Infor General Ledger Entry fields). Apply business logic, data cleansing, and enrichment.

**Data Validation:** Implement AI-driven validation rules to ensure data quality and detect anomalies before data is sent to the target system (e.g., validate amounts, currency codes, required fields).

**API Invocation:** Call the appropriate target system API endpoint (e.g., Vantiv `/payments/capture`, Infor CloudSuite `/infor/m3/api/v1/salesorders`) to create or update records. Implement idempotency keys for Vantiv write operations.

**Error Handling & Retries:** Configure intelligent retry mechanisms with exponential backoff for transient failures. Route persistent errors to a dead-letter queue and trigger alerts.

**Logging & Monitoring:** Log all transaction details, successes, and failures. Provide real-time dashboards for monitoring integration health, performance, and error rates.

Data Touchpoints

Infor CloudSuite: Sales Order, Customer, Product/Item Master, Invoice, Payment, General Ledger Entry, Employee (for expense cards)
Vantiv: Transaction, PaymentMethod, Customer, Order (reference), SettlementBatch, Refund, Dispute, FraudEvent

"Infor CloudSuite <--(iPaaS)--> Vantiv 1. eCommerce/CRM (Order) -> iPaaS -> Vantiv (Auth/Capture) 2. Vantiv (Webhook: Transaction Captured) -> iPaaS -> Infor CloudSuite (Sales Order, Payment, Inventory Update) 3. Infor CloudSuite (Refund Initiated) -> iPaaS -> Vantiv (Refund API) 4. Vantiv (Settlement Report) -> iPaaS -> Infor CloudSuite (General Ledger Entry)"

Pricing

Simple, transparent pricing for Infor CloudSuite + Vantiv.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Infor CloudSuite

Integrating Infor CloudSuite fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities and Data Mapping for Infor CloudSuite & Vantiv

Seamless data flow relies on precise mapping between core entities in Infor CloudSuite and Vantiv. Our iPaaS provides visual tools and AI assistance to ensure accurate, consistent data synchronization.

Sales Order (Infor CloudSuite) / Transaction (Vantiv)

The Sales Order in Infor CloudSuite represents a customer's request for goods/services, while Vantiv's Transaction records the associated payment event (authorization, capture).

Infor CloudSuite Fields

SalesOrderNumber CustomerNumber OrderDate OrderTotal OrderStatus LineItems (SKU, Quantity, UnitPrice) InvoiceNumber (linked)

Vantiv Fields

transactionId merchantTransactionId amount currency status type (AUTH, CAPTURE, SALE) paymentMethodType timestamp cardDetails (tokenized)

Mapping Notes

The Infor `SalesOrderNumber` or `InvoiceNumber` should map directly to Vantiv's `merchantTransactionId` for easy cross-referencing. Vantiv's `amount` maps to Infor's `OrderTotal`. Vantiv's `status` (e.g., 'CAPTURED') updates Infor's `OrderStatus` and triggers cash application.

Next Steps

See Infor CloudSuite + Vantiv integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

eCommerce Order-to-Cash Automation

Automate the entire sales order lifecycle, from payment capture in Vantiv to sales order creation, fulfillment, invoicing, and cash application in Infor CloudSuite, ensuring real-time data consistency.

Integration Steps:

  1. 0 Customer places order on eCommerce platform.
  2. 1 Payment details are securely sent to Vantiv for authorization/capture via iPaaS.
  3. 2 Vantiv processes payment, returns token and status (e.g., 'AUTHORIZED', 'CAPTURED').
  4. 3 iPaaS receives Vantiv webhook, creates Sales Order (Infor M3/LN) with payment details and status.
  5. 4 Infor CloudSuite updates inventory (Product/Item Master) and initiates fulfillment (Shipment).
  6. 5 Upon shipment, Infor generates Invoice, payment is applied (Payment entity).
  7. 6 Payment status is reflected in Infor CloudSuite and back to eCommerce platform.

Business Outcome

Accelerated order processing, reduced manual errors, real-time inventory and financial updates, improved customer experience.

Frequency

Real-time, event-driven

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Accelerated Cash Flow
Automate cash application and reduce days sales outstanding (DSO) by instantly posting Vantiv payments to Infor CloudSuite.
Enhanced Financial Accuracy
Eliminate manual data entry and reconciliation errors with automated, real-time synchronization of Vantiv settlements to Infor CloudSuite's General Ledger.
Reduced Operational Costs
Significantly cut down on manual effort required for payment processing, reconciliation, and dispute management.
Improved PCI Compliance
Minimize your PCI DSS scope by leveraging Vantiv's tokenization, ensuring sensitive cardholder data never touches your Infor CloudSuite environment.
Real-time Financial Visibility
Gain immediate insights into payment statuses, cash positions, and financial performance with up-to-date data in Infor CloudSuite.
Faster Financial Close
Automate the collection and consolidation of payment data, accelerating your monthly/quarterly financial close processes.
✨

Accelerated Cash Flow

20% Reduction in DSO

📋 What You Get

Automate cash application and reduce days sales outstanding (DSO) by instantly posting Vantiv payments to Infor CloudSuite.

💼 Business Impact

This benefit directly contributes to 20% improvement in Reduction in DSO, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with Infor CloudSuite + Vantiv in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Infor CloudSuite and Vantiv, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Infor CloudSuite + Vantiv deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST /infor/m3/api/v1/salesorders Create new sales orders in Infor M3 from external systems (e.g., eCommerce) after successful Vantiv payment. (Requires SalesOrderNumber, CustomerNumber, OrderTotal, LineItems, etc.)
PATCH /infor/scm/api/v1/inventory/items/{itemId}/locations/{locationId} Update inventory levels in Infor SCM based on sales order creation or returns. (Requires ItemNumber (SKU), locationId, quantity change).
POST /infor/fms/api/v1/journalentries Post financial journal entries to Infor CloudSuite Financials from Vantiv settlement reports. (Requires JournalEntryID, Account, Debit/Credit, EntryDate, Description).
POST /infor/fms/api/v1/payments Record customer payments in Infor FMS, typically after Vantiv capture. (Requires PaymentID, InvoiceNumber, CustomerNumber, Amount, PaymentDate).
POST /infor/ion/api/v1/events Publish custom business events to Infor ION, triggering downstream workflows. Can be used for custom payment-related events.

⚡ Transformation Logic

  • **Currency Conversion:** Automatically convert transaction amounts to Infor CloudSuite's base currency if Vantiv processes multi-currency transactions.
  • **GL Account Mapping:** Map specific Vantiv transaction types (sales, refunds, fees) to predefined Infor FMS General Ledger accounts and dimensions.
  • **Status Normalization:** Standardize Vantiv payment `status` codes to match Infor CloudSuite's `OrderStatus` or `PaymentStatus` enumerations.
  • **Data Enrichment:** Enrich Vantiv transaction data with Infor CloudSuite customer or product details for enhanced reporting.
  • **PCI Tokenization:** Ensure raw card data is tokenized by Vantiv, and only the secure `token` is passed to Infor CloudSuite for storage or subsequent use.

🛡️ Error Handling

  • Vantiv API timeout or transient network issue (handled by retries).
  • Invalid data format from Vantiv (routed to DLQ, alerts).
  • Infor CloudSuite validation error (e.g., missing required field, invalid GL account) (routed to DLQ, alerts).
  • Duplicate transaction attempt (prevented by Vantiv idempotency keys, iPaaS logic).
  • Security credential expiry (proactive alerts, automated rotation).
Pricing

Simple, transparent pricing for Infor CloudSuite + Vantiv.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General FAQs

▸ What is the primary benefit of integrating Infor CloudSuite with Vantiv?
The primary benefit is achieving seamless, real-time data flow and process automation across your ERP and payment processing. This eliminates manual data entry, accelerates cash application, streamlines financial reconciliation, and enhances PCI compliance, ultimately boosting operational efficiency and data accuracy.

Security & Compliance FAQs

▸ How does an iPaaS facilitate PCI DSS compliance for Infor CloudSuite & Vantiv integrations?
An iPaaS plays a crucial role by orchestrating Vantiv's tokenization services. It ensures sensitive cardholder data is sent directly to Vantiv for tokenization, and only the non-sensitive token is stored in or passed through your internal systems (including Infor CloudSuite). This significantly reduces your PCI DSS scope and compliance burden.

Workflows FAQs

▸ Can I automate financial reconciliation between Vantiv settlement reports and Infor CloudSuite's General Ledger?
Absolutely. Our iPaaS solution automates this process by retrieving daily settlement reports from Vantiv, parsing the transaction data, applying predefined mapping and business rules, and automatically generating journal entries in Infor CloudSuite Financials. This speeds up your financial close and minimizes manual errors.

Technical FAQs

▸ What role does Infor ION play in modern CloudSuite integrations with Vantiv?
Infor ION (Intelligent Open Network) is Infor's middleware for asynchronous messaging and workflow. An iPaaS can leverage ION by subscribing to business events published by CloudSuite (e.g., 'Sales Order Created') or publishing events to ION, enabling highly responsive, event-driven integrations and reducing the need for direct API polling for certain workflows.
▸ What is the importance of idempotency keys for Vantiv integrations?
Idempotency keys are unique identifiers sent with API requests that modify state (like capturing a payment or processing a refund). If a request is retried, Vantiv uses the key to ensure the operation is executed only once, preventing duplicate transactions and maintaining data integrity, which is critical for financial operations.

AI Enhancements FAQs

▸ How does AI enhance the Infor CloudSuite and Vantiv integration?
AI augments integrations by providing intelligent data validation, anomaly detection in transaction flows (e.g., for fraud), automated mapping suggestions, predictive exception handling, and smart routing of workflows. This reduces manual intervention, improves data quality, and makes integrations more resilient and proactive, especially for financial data.

Performance FAQs

▸ How are rate limits managed when integrating with Infor CloudSuite and Vantiv APIs?
Rate limits are managed by implementing strategies within the iPaaS such as intelligent queuing and throttling of API requests, using exponential backoff for retries, and batching multiple operations into single API calls where supported by Infor CloudSuite or Vantiv. This ensures fair usage and system stability without overwhelming either system.

Low-Code FAQs

▸ Can low-code/no-code tools be used for Infor CloudSuite and Vantiv integrations?
Absolutely. Low-code/no-code iPaaS platforms are ideal. They provide visual designers, pre-built connectors for both systems, and drag-and-drop mapping tools, allowing business analysts and citizen integrators to configure, test, and deploy complex payment and financial workflows without writing extensive code, accelerating automation initiatives.
Next Steps

See Infor CloudSuite + Vantiv integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Implementation Timeline

Go live with Infor CloudSuite + Vantiv in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Infor CloudSuite and Vantiv, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Infor CloudSuite + Vantiv deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Infor CloudSuite + Vantiv.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Infor CloudSuite + Vantiv integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo