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Unify Infor & SAP S/4HANA: Seamless ERP, Financial & Supply Chain Integration

Achieve Real-time Operational Excellence with Automated Workflows and a Unified Data Fabric.

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The Challenge

The Challenge: Disconnected Operations Between Infor and SAP S/4HANA

While both Infor and SAP S/4HANA are powerful enterprise systems, their inherent operational silos can lead to significant inefficiencies, data discrepancies, and delayed decision-making. Organizations often struggle to achieve a holistic view of their business when critical data resides in disparate systems.

  • Manual data entry between Infor and S/4HANA for orders, invoices, and inventory leads to errors and delays.
  • Inconsistent customer and product master data across systems compromises analytics and customer experience.
  • Slow financial closes due to complex reconciliation of data from Infor modules into S/4HANA's General Ledger.
  • Lack of real-time visibility into inventory, order status, and financial performance impacts agility.
  • Inefficient Procure-to-Pay and Order-to-Cash cycles due to fragmented workflows.
  • High operational costs associated with maintaining custom point-to-point integrations or manual processes.
Integration Diagram
Solution Illustration
The Solution

The Solution: Intelligent Integration for Infor and SAP S/4HANA

Our AI-powered iPaaS solution creates a seamless, real-time data bridge between your Infor ecosystem and SAP S/4HANA. By leveraging an API-first, event-driven architecture, we automate complex workflows, harmonize master data, and provide unparalleled visibility, transforming your operational efficiency and accelerating your digital journey.

  • Pre-built, customizable connectors for Infor and SAP S/4HANA APIs.
  • Low-code/no-code visual workflow designer for rapid integration development.
  • AI-driven data mapping and transformation engine.
  • Real-time event-driven synchronization for critical business objects.
  • Comprehensive error handling, monitoring, and alerting.
Implementation Timeline

Go live with Infor + SAP S/4HANA in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Infor and SAP S/4HANA, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Infor + SAP S/4HANA deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Pre-built, customizable connectors for Infor and SAP S/4HANA APIs.
  • Low-code/no-code visual workflow designer for rapid integration development.
  • AI-driven data mapping and transformation engine.
  • Real-time event-driven synchronization for critical business objects.
  • Comprehensive error handling, monitoring, and alerting.
  • Scalable, cloud-native architecture for handling high data volumes.
  • Centralized governance and lifecycle management for all integrations.

Infor & SAP S/4HANA Integration: Technical Details & Data Flow

Our iPaaS provides a robust, flexible, and secure framework for connecting Infor and SAP S/4HANA. It orchestrates complex data flows, manages API interactions, and ensures data integrity across your enterprise systems.

Data Flow Steps

Secure Connection Establishment: Utilize OAuth 2.0 or API keys for Infor and OAuth 2.0 or X.509 certificates for SAP S/4HANA, establishing secure, authenticated connections.

Event Listener/Polling Configuration: Configure the iPaaS to listen for Infor events (e.g., new Sales Order, inventory change) via webhooks or periodically poll Infor's APIs. Similarly, for S/4HANA, leverage SAP Event Mesh or OData service polling.

Data Extraction: Extract relevant data entities (e.g., Infor Customer, Sales Order, Product) from the source system via its specific APIs.

Canonical Data Model Transformation: Transform the extracted data into a canonical format within the iPaaS, harmonizing discrepancies in field names, data types, and structures.

Business Logic & Validation: Apply predefined business rules, AI-driven validation, and enrichment logic (e.g., deduplication, address standardization) to ensure data quality.

Target System Mapping: Map the canonical data to the target system's specific entity structure (e.g., SAP S/4HANA Business Partner, Sales Order, Material). AI-assisted mapping suggests optimal field connections.

Data Ingestion: Ingest the transformed data into the target system using its respective APIs (e.g., SAP S/4HANA OData services for Business Partner, Sales Order).

Error Handling & Notification: Implement robust error handling with intelligent retries, dead-letter queues, and real-time alerts for failed transactions.

Status Updates & Reconciliation: Synchronize status updates (e.g., order fulfillment status, invoice payment status) back to the source system or relevant dashboards for complete visibility.

Data Touchpoints

Infor Customer ↔ SAP S/4HANA Business Partner (Customer)
Infor Sales Order ↔ SAP S/4HANA Sales Order
Infor Product ↔ SAP S/4HANA Material
Infor Inventory Item ↔ SAP S/4HANA Inventory (Stock)
Infor Invoice ↔ SAP S/4HANA Customer Invoice / Supplier Invoice
Infor Payment Transaction ↔ SAP S/4HANA Payment
Infor Purchase Order ↔ SAP S/4HANA Purchase Order
Infor Vendor ↔ SAP S/4HANA Business Partner (Vendor)
Infor Employee ↔ SAP S/4HANA Business Partner (Employee) / Employee Master
Infor General Ledger Account ↔ SAP S/4HANA General Ledger Entry

"The integration architecture typically involves a central iPaaS acting as the orchestrator. Data flows from Infor (e.g., Sales Order from eCommerce) to the iPaaS, where it undergoes transformation, validation, and enrichment. The iPaaS then securely pushes this processed data to SAP S/4HANA (e.g., Sales Order, Business Partner, Material Stock). For bi-directional flows, data changes in S/4HANA (e.g., Invoice status, inventory updates) are similarly captured by the iPaaS, transformed, and synchronized back to Infor. Event-driven triggers ensure real-time responsiveness, while robust error handling and monitoring maintain data integrity and system reliability."

Pricing

Simple, transparent pricing for Infor + SAP S/4HANA.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Infor

Integrating Infor fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & Intelligent Mapping for Infor and SAP S/4HANA

Seamless integration requires precise mapping and transformation of core business entities. Our iPaaS provides visual, AI-assisted tools to manage the complexities of Infor and SAP S/4HANA's data models.

Customer / Business Partner

Represents the core customer record, central to sales, marketing, and finance.

Infor Fields

CustomerID CustomerName BillingAddress ShippingAddress ContactEmail PhoneNumber PaymentTerms CreditLimit

SAP S/4HANA Fields

BusinessPartner BusinessPartnerCategory (FLCU00) OrganizationName EmailAddress PhoneNumber StreetName CityName PostalCode Country TaxNumber

Mapping Notes

Infor's 'Customer' maps to SAP S/4HANA's 'Business Partner' with the 'Customer' role (FLCU00). Requires careful handling of address components and potential for multiple contact persons. Deduplication is critical during initial sync and ongoing updates.

Next Steps

See Infor + SAP S/4HANA integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Order-to-Cash (O2C) Automation: Infor eCommerce to SAP S/4HANA

Automate the flow of sales orders from an Infor-connected eCommerce platform or CRM directly into SAP S/4HANA for fulfillment, invoicing, and financial posting, leveraging real-time inventory checks.

Integration Steps:

  1. 0 Customer places an order on an eCommerce site managed by Infor.
  2. 1 A Sales Order is created in Infor, triggering an event to the iPaaS.
  3. 2 iPaaS retrieves Infor Sales Order, Customer, and Product data.
  4. 3 Data is transformed and validated, then mapped to SAP S/4HANA's Sales Order and Business Partner (Customer role) entities.
  5. 4 Real-time inventory check is performed against SAP S/4HANA Material Stock.
  6. 5 Sales Order is created in SAP S/4HANA, initiating delivery and billing processes.
  7. 6 SAP S/4HANA generates an Invoice, which is synchronized back to Infor.
  8. 7 Payment confirmation from Infor's payment gateway is posted as a Payment in SAP S/4HANA, updating the General Ledger.

Business Outcome

Reduced order processing time from hours to minutes, eliminated manual data entry errors, real-time inventory visibility preventing overselling, faster cash collection, and improved customer satisfaction.

Frequency

Real-time (event-driven)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Real-time Data Synchronization
Achieve immediate consistency of critical data like Sales Orders, Inventory, and Master Data across Infor and SAP S/4HANA.
Accelerated Financial Close
Automate the posting of financial transactions and reconciliation processes, significantly shortening your monthly and quarterly close cycles.
Streamlined O2C & P2P
Automate the entire Order-to-Cash and Procure-to-Pay workflows, from order creation to payment, reducing manual effort and errors.
Unified Master Data
Establish a 'golden record' for Customers, Products, and Vendors, ensuring consistency and a 360-degree view across your enterprise.
Reduced Operational Costs
Minimize manual data entry, reconciliation efforts, and custom development, leading to significant cost savings.
Enhanced Business Agility
Respond faster to market changes and customer demands with real-time insights and adaptable, low-code integration workflows.
Improved Compliance & Auditability
Maintain comprehensive audit trails for all data movements and transactions, ensuring regulatory compliance and easier auditing.
✨

Real-time Data Synchronization

90% faster Data Latency Reduction

📋 What You Get

Achieve immediate consistency of critical data like Sales Orders, Inventory, and Master Data across Infor and SAP S/4HANA.

💼 Business Impact

This benefit directly contributes to 90% faster improvement in Data Latency Reduction, enabling your team to focus on high-value strategic initiatives.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST, GET, PUT /infor/api/v1/customers Create, retrieve, or update customer master data for CRM or eCommerce synchronization.
POST, GET, PUT /infor/api/v1/salesorders Create sales orders from eCommerce, retrieve order status, or update order details for fulfillment.
GET, PUT /infor/api/v1/products Retrieve product catalog information, update pricing, or synchronize product attributes for PIM or eCommerce.
GET, PUT /infor/api/v1/inventory/{item_id} Query real-time inventory levels for specific items or update stock quantities from WMS.
POST, GET /infor/api/v1/invoices Create invoices from completed orders or retrieve invoice details for payment processing and reconciliation.
POST, GET /infor/api/v1/purchaseorders Create purchase orders from procurement systems or retrieve PO status for vendor management.
POST, GET, PUT /infor/api/v1/vendors Create, retrieve, or update vendor master data for procurement and accounts payable.
POST /infor/api/v1/gl/journalentries Post financial journal entries from subsidiary systems for consolidation and reporting.

⚡ Transformation Logic

  • Field-Level Mapping: Direct mapping of fields (e.g., Infor CustomerName to S/4HANA OrganizationName).
  • Data Type Conversion: Automatic conversion between different data types (e.g., string to integer, date formats).
  • Conditional Logic: Apply different transformations based on data values (e.g., if Infor OrderType is 'Expedited', set S/4HANA ShippingMethod to 'Express').
  • Data Aggregation/Splitting: Combine multiple Infor fields into one S/4HANA field or split a single Infor field into multiple S/4HANA fields.
  • Lookup Tables: Use internal or external lookup tables to translate codes (e.g., Infor PaymentTerms code to S/4HANA payment condition key).
  • Default Values: Assign default values for missing or optional fields in the target system.
  • Data Masking/Redaction: Mask or redact sensitive PII/PCI data before transferring to non-critical systems or logs.

🛡️ Error Handling

  • API Rate Limit Exceeded: Handled by intelligent throttling and exponential backoff.
  • Data Validation Failure: Incorrect data format or missing mandatory fields, flagged for correction.
  • System Unavailability: Temporary outages in Infor or S/4HANA, handled by retries and alerts.
  • Authentication Failure: Incorrect credentials or expired tokens, triggering immediate alerts.
  • Business Logic Violation: Data fails a specific business rule, sent to dead-letter queue.
  • Duplicate Record Creation: Detected by AI and deduplication logic, preventing redundant entries.
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Benefits FAQs

▸ What are the primary benefits of integrating Infor with SAP S/4HANA using an iPaaS?
Integrating Infor and SAP S/4HANA via an iPaaS delivers real-time data synchronization, automated O2C and P2P workflows, unified master data (Customer, Product, Vendor), faster financial closes, and improved operational visibility. It reduces manual effort, minimizes errors, and leverages AI for intelligent automation and anomaly detection, making your enterprise more agile and efficient.

Technical Details FAQs

▸ How does an iPaaS handle the complex data models of Infor and SAP S/4HANA?
A robust iPaaS provides sophisticated visual mapping engines capable of transforming data between Infor's diverse module structures and SAP S/4HANA's canonical data model (e.g., Business Partner, Material). It handles hierarchical data, complex entity relationships, and ensures data integrity through AI-assisted validation and transformation rules before posting to either system.

Low-Code/No-Code FAQs

▸ Can business users create or modify Infor-SAP S/4HANA integrations?
Absolutely. Modern iPaaS platforms offer intuitive low-code/no-code interfaces, empowering business analysts and citizen integrators to design, build, and deploy complex Infor-SAP S/4HANA workflows using drag-and-drop tools and pre-built connectors. This significantly accelerates development cycles and reduces reliance on traditional IT.

AI Enhancements FAQs

▸ What role does AI play in this integration and automation?
AI significantly enhances Infor-SAP S/4HANA integration by providing intelligent capabilities such as automated data mapping suggestions, anomaly detection in financial transactions, predictive inventory management, intelligent document processing for invoices, and autonomous exception handling. This reduces manual intervention, improves data quality, and offers proactive insights across both ERPs.

Security & Compliance FAQs

▸ How do you ensure data security when integrating Infor and SAP S/4HANA?
Data security is paramount. We implement robust authentication (OAuth 2.0, X.509 certificates), encrypt data in transit (TLS/SSL) and at rest (AES-256), enforce strict access controls (least privilege, RBAC), and tokenize sensitive data (e.g., payment info). Our iPaaS adheres to industry-standard security certifications (ISO 27001, SOC 2) and conducts regular security audits.

Integration Challenges FAQs

▸ What are common challenges when integrating Infor with SAP S/4HANA, and how are they addressed?
Common challenges include reconciling different master data structures (e.g., Infor Customer vs. S/4HANA Business Partner), managing real-time inventory updates, ensuring consistent pricing, handling complex transactional workflows (O2C, P2P), and managing API rate limits. Our iPaaS addresses these with flexible mapping, event-driven architecture, robust error handling, intelligent throttling, and AI-powered data validation.

Architecture FAQs

▸ How does event-driven architecture benefit Infor-SAP S/4HANA integration?
Event-driven architecture means systems react instantly to business events (e.g., a new order in Infor, an inventory update in S/4HANA). For Infor and S/4HANA, it enables immediate propagation of data changes across connected systems, leading to more responsive operations, real-time insights, reduced data latency, and improved customer experiences, especially for high-volume scenarios like eCommerce.

Business Value FAQs

▸ How does integration impact the ROI of our existing Infor and SAP S/4HANA investments?
Effective integration significantly boosts the ROI of both Infor and SAP S/4HANA by unlocking their full potential. It drives operational efficiency, reduces manual labor costs, improves data quality, enhances customer satisfaction through connected experiences, and provides real-time insights for better decision-making, accelerating value realization and increasing profitability.
Pricing

Simple, transparent pricing for Infor + SAP S/4HANA.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Infor + SAP S/4HANA integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo