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Kentico + Sage 300 Integration

Clarity Connect™ integrates Kentico with Sage 300, automating business processes and data sharing. This robust integration connects your critical business systems to automate order processing, inventory management, and customer data synchronization.

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The Challenge

Connecting with Clarity Connect™

Clarity Connect™ links Kentico and Sage 300 through automation and data sharing. Integrating these platforms benefits businesses by streamlining processes and connecting front-end and back-end systems.

Considerations when connecting these applications include security, performance, and physical access. We support both SaaS (Cloud) and On-Premises connection types.

Integration Diagram
Solution Illustration
The Solution

Seamless Integration

Our middleware platform ensures robust and reliable data transfer between Kentico and Sage 300.

  • Seamlessly map custom fields from Kentico (e.g., custom product attributes, order notes) to Sage 300 user-defined fields (UDFs).
  • Extend Sage 300 entities with new fields and synchronize them back to Kentico where relevant.
Implementation Timeline

Go live with Kentico + Sage 300 in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Kentico and Sage 300, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Kentico + Sage 300 deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Seamlessly map custom fields from Kentico (e.g., custom product attributes, order notes) to Sage 300 user-defined fields (UDFs).
  • Extend Sage 300 entities with new fields and synchronize them back to Kentico where relevant.

Robust Integration Architecture for Digital Commerce

Our recommended architecture is built on a Hybrid Integration Platform (HIP) strategy, securely bridging Kentico's cloud-native capabilities with Sage 300's robust on-premise (or hosted) ERP, ensuring scalability, security, and real-time performance.

Data Flow Steps

Hybrid Integration Platform (HIP): Essential for connecting cloud-based Kentico with on-premise Sage 300.

Event-Driven Architecture: Leveraging Kentico webhooks for real-time order processing and other critical events.

Canonical Data Model: Standardizing data structures within the iPaaS to simplify mapping between disparate systems.

Master Data Management (MDM): Establishing Sage 300 as the financial master and Kentico as the customer engagement master for relevant entities.

API-First Approach: Utilizing Kentico's robust APIs and encapsulating Sage 300's SDK/DB access via the iPaaS.

Data Touchpoints

Kentico DXP (eCommerce, CMS, Marketing Automation)
iPaaS (Integration Platform as a Service) with native Kentico and Sage 300 connectors
iPaaS On-Premise Agent (for secure Sage 300 connectivity)
Sage 300 ERP (Order Entry, Accounts Receivable, Inventory Control, General Ledger)
Message Queues (for asynchronous processing and load leveling)
Secure Credential Vault (within iPaaS)
Monitoring & Logging System

"The iPaaS acts as the central integration hub. Kentico connects via its native APIs and webhooks to the iPaaS. For Sage 300, an on-premise agent (secure gateway) facilitates secure, low-latency communication with the Sage 300 application layer and/or database, enabling integration without exposing the ERP directly to the internet."

Pricing

Simple, transparent pricing for Kentico + Sage 300.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Kentico

Integrating Kentico fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Data Entity Mapping

Explore how data flows between systems with intelligent field mapping and transformation logic.

Customer/User

Represents a registered user or customer in Kentico DXP and a customer record in Sage 300 Accounts Receivable.

Kentico Fields

CustomerID CustomerName AddressLine1 City State ZipCode ContactName PhoneNumber Email CreditLimit TermsCode TaxGroup

Sage 300 Fields

CustomerID Email FirstName LastName ShippingAddress BillingAddress RegistrationDate UserGroup

Mapping Notes

Email address is critical for initial matching and deduplication. Address fields require careful mapping from Kentico's possibly composite address structure to Sage 300's structured fields. CreditLimit and TermsCode are Sage 300 specific and might not have a direct Kentico equivalent, requiring default values or business logic.

Next Steps

See Kentico + Sage 300 integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

eCommerce Order-to-Cash Automation

Automate the entire order fulfillment process from Kentico eCommerce to Sage 300, ensuring real-time inventory updates and accurate financial records.

Integration Steps:

  1. 0 Customer places order on Kentico.
  2. 1 New Order event triggers iPaaS workflow.
  3. 2 Order details (customer, items, shipping) are mapped and transformed.
  4. 3 Sales Order created in Sage 300 Order Entry.
  5. 4 Inventory levels updated in Sage 300 Inventory Control.
  6. 5 Payment reconciled in Sage 300 Accounts Receivable.
  7. 6 Order status (e.g., 'Processing', 'Shipped') updated back to Kentico.

Business Outcome

Faster order fulfillment, reduced manual errors, accurate financial reporting, improved customer satisfaction.

Frequency

Real-time

Implementation Timeline

Go live with Kentico + Sage 300 in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Kentico and Sage 300, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Kentico + Sage 300 deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST/PUT /AP/APVEN Create or update Vendor records in Sage 300 Accounts Payable for vendor master synchronization.
POST/PUT /OE/OESOH Create or update Sales Order headers in Sage 300 Order Entry for eCommerce or CRM order sync.
PUT /IC/ICITEM Update Inventory Item details, particularly stock quantities, in Sage 300 Inventory Control.
POST/PUT /AR/ARCU Create or update Customer records in Sage 300 Accounts Receivable for CRM or eCommerce customer master sync.
POST /GL/GLEntry Create General Ledger entries or batches for financial postings from external systems like payroll or expense management.

⚡ Transformation Logic

  • Concatenate 'FirstName' and 'LastName' from Kentico to 'CustomerName' in Sage 300.
  • Parse Kentico's 'ShippingAddress' object into individual Sage 300 'AddressLine1', 'City', 'State', 'ZipCode' fields.
  • Map Kentico 'SKU' to Sage 300 'ItemNumber' for product identification.
  • Convert Kentico 'TotalPrice' to Sage 300 'TotalAmount', ensuring currency consistency.
  • Apply default 'TermsCode' or 'TaxGroup' in Sage 300 if not provided by Kentico, based on business logic.

🛡️ Error Handling

  • Sage 300 API unavailability (handled by retries/circuit breakers).
  • Invalid data format from Kentico (handled by transformation/validation rules).
  • Duplicate customer creation (handled by deduplication logic).
  • Inventory item not found in Sage 300 for an order (routed to dead-letter queue for manual intervention).
  • Kentico webhook failure (iPaaS can re-poll or trigger manual re-sync).
Pricing

Simple, transparent pricing for Kentico + Sage 300.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General FAQs

▸ Why integrate Sage 300 with Kentico?
Integrating Sage 300 (ERP/Accounting) with Kentico (eCommerce/DXP) eliminates manual data entry, prevents inventory discrepancies, accelerates the order-to-cash cycle, and unifies customer data. This leads to improved operational efficiency, greater financial accuracy, and an enhanced customer experience.

Workflows FAQs

▸ What are the common workflows automated by this integration?
Key automated workflows include real-time eCommerce order processing (Kentico to Sage 300), bidirectional customer master data synchronization, accurate inventory level updates from Sage 300 to Kentico, and streamlined product information flow.

Technology FAQs

▸ How does an iPaaS facilitate Sage 300 and Kentico integration?
An iPaaS (Integration Platform as a Service) provides pre-built connectors, low-code visual designers, powerful data transformation engines, and secure hybrid connectivity (especially for on-premise Sage 300). It orchestrates complex workflows, ensures data consistency, and offers robust error handling and monitoring.

Technical FAQs

▸ Can I integrate Sage 300 with Kentico if my Sage 300 is on-premise?
Absolutely. Our solution utilizes a Hybrid Integration Platform (HIP) strategy, deploying a secure on-premise agent that connects your local Sage 300 instance to the cloud-based iPaaS. This ensures secure, high-performance data exchange without exposing your ERP to the internet.

AI Features FAQs

▸ How does AI enhance this integration?
AI capabilities within the iPaaS augment the integration by providing intelligent data validation, suggesting complex field mappings, detecting anomalies (e.g., fraudulent orders, inconsistent inventory), and offering AI-driven assistance for error resolution and self-healing workflows.

Data FAQs

▸ What entities are synchronized between Sage 300 and Kentico?
Key entities synchronized include Customer/User profiles, Product/Inventory Items (SKU, pricing, stock), eCommerce Orders (to Sage 300 Sales Orders), and Payment Transactions (to Sage 300 AR Receipts/Invoices).

Security FAQs

▸ What are the security considerations for integrating these systems?
Security is paramount. We implement TLS 1.2+ encryption, OAuth 2.0/API Key authentication with least privilege, secure service accounts for Sage 300, data tokenization for PCI compliance, and comprehensive audit trails to ensure data protection and regulatory compliance (GDPR, CCPA).

Implementation FAQs

▸ How long does it take to implement this integration?
Leveraging our low-code/no-code iPaaS and pre-built accelerators, typical implementations for core workflows can range from a few weeks to a couple of months, depending on the complexity of your specific business rules and data transformation requirements.
Implementation Timeline

Go live with Kentico + Sage 300 in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Kentico and Sage 300, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Kentico + Sage 300 deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Kentico + Sage 300.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Kentico + Sage 300 integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo