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Kentico + Sage 50 Integration

Clarity Connect™ integrates Kentico with Sage 50, automating business processes and data sharing. This robust integration connects your critical business systems to automate order processing, inventory management, and customer data synchronization.

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The Challenge

Connecting with Clarity Connect™

Clarity Connect™ links Kentico and Sage 50 through automation and data sharing. Integrating these platforms benefits businesses by streamlining processes and connecting front-end and back-end systems.

Considerations when connecting these applications include security, performance, and physical access. We support both SaaS (Cloud) and On-Premises connection types.

Integration Diagram
Solution Illustration
The Solution

Seamless Integration

Our middleware platform ensures robust and reliable data transfer between Kentico and Sage 50.

  • Map custom fields from Kentico (e.g., marketing source, customer segment) to custom fields in Sage 50 for enhanced reporting.
  • Sync custom product attributes from Kentico to Sage 50 (e.g., custom warranty info).
  • Extend standard entities like Customer, Product, Order with additional business-specific fields.
Implementation Timeline

Go live with Kentico + Sage 50 in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Kentico and Sage 50, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Kentico + Sage 50 deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Map custom fields from Kentico (e.g., marketing source, customer segment) to custom fields in Sage 50 for enhanced reporting.
  • Sync custom product attributes from Kentico to Sage 50 (e.g., custom warranty info).
  • Extend standard entities like Customer, Product, Order with additional business-specific fields.

Robust Integration Architecture for Sage 50 & Kentico

Our integration architecture is built on a cloud-native iPaaS, providing a scalable, secure, and resilient bridge between your Kentico eCommerce platform and Sage 50 ERP. It follows an API-first and event-driven paradigm for optimal performance.

Data Flow Steps

Event-Driven Architecture: Utilizing Kentico webhooks and Sage 50 event listeners (or polling at short intervals) for near real-time updates.

Canonical Data Model: Defining a standardized data format within the iPaaS to simplify mapping between disparate schemas.

Idempotent Operations: Designing API calls to prevent duplicate record creation upon retries.

Circuit Breaker Pattern: To prevent cascading failures when a system becomes unavailable.

Store and Forward: Using message queues to ensure data delivery even if a target system is temporarily offline.

Data Touchpoints

Kentico DXP: Source for eCommerce orders, customer data, and marketing contacts.
Sage 50: Destination/Source for financial data, inventory master, customer records.
iPaaS Core Engine: Orchestrates workflows, manages triggers, and executes transformations.
System Connectors: Pre-built, optimized connectors for Sage 50 and Kentico APIs.
Data Mapping & Transformation Engine: Visual interface for schema harmonization and complex data manipulation.
Message Queues: For asynchronous processing, buffering high-volume transactions, and ensuring data delivery.
AI Co-pilot: Assists with mapping, validation, anomaly detection, and workflow generation.
Monitoring & Alerting Dashboard: Centralized visibility into integration health and performance.
Secret Management: Secure storage for API keys and credentials.

"Conceptual Diagram: Kentico (eCommerce/DXP) <--> iPaaS (Connectors, Workflow Engine, Data Mapper, AI Co-pilot, Monitoring) <--> Sage 50 (ERP/Accounting). Webhooks flow from Kentico to iPaaS. API calls flow bi-directionally between iPaaS and both systems."

Pricing

Simple, transparent pricing for Kentico + Sage 50.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Kentico

Integrating Kentico fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Data Entity Mapping

Explore how data flows between systems with intelligent field mapping and transformation logic.

Customer

Synchronizing customer profiles ensures a unified view across sales, marketing, and finance.

Kentico Fields

CustomerID CustomerName BillingAddress ShippingAddress Email Phone CreditLimit Terms

Sage 50 Fields

CustomerID Email FirstName LastName ShippingAddress BillingAddress RegistrationDate UserGroup

Mapping Notes

Map Kentico's 'Email' to Sage 50's 'Email' for primary identification. Combine 'FirstName' and 'LastName' from Kentico to Sage 50's 'CustomerName'. Address fields require careful normalization and mapping (e.g., street1, street2, city, state, zip).

Next Steps

See Kentico + Sage 50 integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Automated eCommerce Order Processing

Seamlessly transfer new sales orders placed on your Kentico eCommerce site directly into Sage 50 as Sales Orders or Invoices. This includes customer details, product line items, pricing, and shipping information, eliminating manual data entry and accelerating order fulfillment.

Integration Steps:

  1. 0 Customer places order on Kentico site.
  2. 1 Kentico webhook triggers iPaaS workflow.
  3. 2 iPaaS retrieves order details from Kentico.
  4. 3 iPaaS checks for existing customer in Sage 50; creates new if not found.
  5. 4 iPaaS maps Kentico products to Sage 50 items.
  6. 5 iPaaS creates Sales Order/Invoice in Sage 50.
  7. 6 Sage 50 inventory is automatically deducted.
  8. 7 Order status update (e.g., 'Processing') pushed back to Kentico.

Business Outcome

Accelerated order fulfillment, reduced manual errors, improved cash flow, enhanced customer satisfaction.

Frequency

Real-time (event-driven)

Implementation Timeline

Go live with Kentico + Sage 50 in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Kentico and Sage 50, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Kentico + Sage 50 deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST, GET, PUT /v1/customers Create, retrieve, and update customer records for sales order processing and CRM sync. Essential for linking Kentico users to Sage 50 customers.
POST, GET, PUT /v1/sales_orders Create and retrieve sales orders from eCommerce or CRM, manage order status. Primary endpoint for Kentico order ingestion.
POST, GET, PUT /v1/invoices Generate and retrieve sales invoices, apply payments, and manage billing cycles. Can be used for direct invoice creation from Kentico orders.
GET, PUT /v1/products Retrieve product details, update inventory levels, and manage pricing for eCommerce. Crucial for inventory synchronization to Kentico.
POST, GET /v1/payments Record customer payments and reconcile transactions from payment gateways. Used for posting Kentico payment transactions.

⚡ Transformation Logic

  • Data Type Harmonization: Convert data types (e.g., string to numeric, date formats) to match target system requirements.
  • Field Mapping & Concatenation: Combine multiple source fields (e.g., FirstName, LastName) into a single target field (CustomerName).
  • Lookup Tables: Translate status codes (e.g., Kentico 'Processing' to Sage 50 'Open') or product categories using predefined lookup tables.
  • Conditional Logic: Apply business rules (e.g., if order total > $1000, mark as 'High Value' in Sage 50; if product SKU contains 'PROMO', apply a discount logic).
  • Default Values: Assign default values for non-mandatory fields if source data is missing.

🛡️ Error Handling

  • Sage 50 API Rate Limit Exceeded: iPaaS pauses, retries with exponential backoff.
  • Invalid Product SKU from Kentico: Order fails to create in Sage 50; error logged, alert sent, order moved to DLQ for manual SKU correction.
  • Duplicate Customer Record: iPaaS identifies existing customer by email, updates instead of creating new.
  • Network Interruption: Transient errors trigger retries; persistent issues trigger alerts and move messages to DLQ.
  • Data Type Mismatch: Transformation rules handle conversions; if unresolvable, error logged and alerted.
Pricing

Simple, transparent pricing for Kentico + Sage 50.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General FAQs

▸ Why integrate Sage 50 with Kentico using an iPaaS?
An iPaaS provides a centralized, scalable, and reusable framework for all your Sage 50 and Kentico integrations, unlike brittle point-to-point connections. It offers advanced data mapping, error handling, monitoring, and governance, reducing maintenance costs, improving data quality, and enabling complex, orchestrated workflows across both systems. This is crucial for managing eCommerce orders, inventory, and customer data efficiently.

Data Sync FAQs

▸ What key data entities are synchronized between Sage 50 and Kentico?
The primary entities synchronized include: Sales Orders (Kentico to Sage 50), Inventory Levels (Sage 50 to Kentico), Customers/Users (Kentico to Sage 50, optionally bi-directional), Products/Items (Sage 50 to Kentico for master data, or Kentico to Sage 50 for new products), and Payment Transactions (Kentico to Sage 50 as receipts).

Performance FAQs

▸ How does the integration handle real-time inventory updates?
Leveraging event-driven architecture, inventory changes in Sage 50 (e.g., from sales, purchase receipts, adjustments) trigger an iPaaS workflow. The iPaaS then fetches the updated stock levels and pushes them to Kentico's product inventory via its API, ensuring your eCommerce store always displays accurate, near real-time stock availability to prevent overselling.
▸ What are the performance considerations for high-volume Kentico eCommerce stores?
For high-volume stores, the integration is optimized through strategies like event-driven triggers (webhooks), intelligent batching for bulk updates (e.g., inventory), asynchronous processing, caching of static data, and robust API rate limit management. This ensures scalability and near real-time performance even during peak traffic.

Customization FAQs

▸ Can I customize the integration workflows and data mappings?
Absolutely. Our iPaaS features a low-code/no-code visual designer that allows you to easily customize existing workflows, create new ones, and define complex data mapping and transformation rules specific to your business needs, without extensive coding. This includes support for custom fields and conditional logic.

Error Handling FAQs

▸ What happens if an order integration fails?
The iPaaS includes robust error handling. If an order fails to transfer to Sage 50 (e.g., due to invalid product data or API issues), the transaction is logged, retried with exponential backoff, and if still unsuccessful, moved to a dead-letter queue. Automated alerts notify your team immediately, allowing for quick investigation and manual reprocessing, ensuring no order is lost.

AI Features FAQs

▸ How does AI enhance the Sage 50 and Kentico integration?
AI augments the integration by providing intelligent capabilities such as automated data validation, anomaly detection in financial transactions (e.g., suspicious orders), smart data mapping suggestions, automated document processing (e.g., for vendor bills, though less direct for this integration), and self-healing capabilities for common errors. This reduces manual effort and improves data quality.

Security & Compliance FAQs

▸ Is the integration secure and compliant with data regulations?
Yes. All integrations adhere to enterprise-grade security best practices, including HTTPS/TLS encryption for data in transit, OAuth 2.0/secure API key authentication, and robust access controls. The iPaaS also supports compliance with regulations like GDPR and PCI DSS by minimizing sensitive data exposure, providing audit trails, and enforcing data residency requirements.
Implementation Timeline

Go live with Kentico + Sage 50 in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Kentico and Sage 50, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Kentico + Sage 50 deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Kentico + Sage 50.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Kentico + Sage 50 integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo