Integration Hero
Connect™

Unify Your Digital Commerce & Financial Operations with Sage X3 & Kentico Integration

Automate order-to-cash, synchronize inventory in real-time, and deliver exceptional customer experiences by connecting Sage X3 ERP with Kentico DXP via a powerful iPaaS.

The Challenge

The Disconnect: Why Isolated Sage X3 & Kentico Systems Hurt Your Business

Operating Sage X3 and Kentico as standalone systems creates significant operational inefficiencies, data inconsistencies, and a fragmented customer experience. Manual processes become a bottleneck, hindering growth and impacting profitability.

  • Manual order entry from Kentico to Sage X3 is slow and error-prone.
  • Outdated inventory levels in Kentico lead to overselling and customer dissatisfaction.
  • Inconsistent customer data across systems prevents a 360-degree view.
  • Delayed financial reconciliation for eCommerce transactions.
  • Product information discrepancies between marketing and ERP systems.
  • Lack of real-time visibility into order status, impacting customer service.
Integration Diagram
Solution Illustration
The Solution

The Unified Solution: Sage X3 & Kentico Integration with iPaaS & AI

Our powerful integration solution bridges the gap between Sage X3 and Kentico, transforming your operations into a seamless, automated ecosystem. Powered by a modern Integration Platform as a Service (iPaaS) and enhanced with AI, we ensure real-time data synchronization, intelligent workflow automation, and a truly connected enterprise.

  • Automated Order-to-Cash Workflow
  • Real-time Inventory Synchronization
  • Centralized Customer Master Data Management
  • Product Information (PIM) Harmonization
  • Automated Financial Transaction Posting
Implementation Timeline

Go live with Kentico + Sage X3 in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Kentico and Sage X3, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Kentico + Sage X3 deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Automated Order-to-Cash Workflow
  • Real-time Inventory Synchronization
  • Centralized Customer Master Data Management
  • Product Information (PIM) Harmonization
  • Automated Financial Transaction Posting
  • Refund and Return Process Automation
  • AI-Powered Data Validation and Anomaly Detection

Deep Dive: Sage X3 & Kentico Integration Architecture & Data Flows

Our integration leverages a robust, API-first, and event-driven architecture, orchestrated by a modern iPaaS, to ensure seamless and secure data exchange between Sage X3 and Kentico. This approach guarantees high performance, scalability, and resilience for your critical business processes.

Data Flow Steps

Connectors & Authentication: Securely establish connections to Sage X3 (via OAuth 2.0 / API Keys for REST, or Basic Auth for SOAP services) and Kentico (via API Keys / OAuth 2.0 for REST/GraphQL).

Event Listeners & Webhooks: Configure Kentico webhooks (e.g., on new order, user update) to trigger iPaaS workflows directly. For Sage X3, leverage its native eventing or implement change data capture (CDC) patterns where available, or use intelligent polling for high-priority updates.

Data Ingestion & Extraction: The iPaaS retrieves data from the source system via its respective APIs.

Schema Mapping & Transformation: Utilize the iPaaS's visual designer to map disparate fields (e.g., Kentico `SKU` to Sage X3 `ITMREF`) and apply complex transformation logic (e.g., combining address fields, currency conversion, tax calculations).

AI-Powered Validation & Harmonization: AI assists in validating data against business rules, identifying anomalies, and ensuring data quality before it's sent to the target system.

Workflow Orchestration: Design multi-step workflows to sequence operations, handle conditional logic (e.g., new customer vs. existing), and manage error paths.

Target System Update: The iPaaS pushes the transformed data to the target system via its APIs, creating or updating records.

Logging & Monitoring: All transactions, transformations, and errors are logged and monitored centrally within the iPaaS dashboard, providing complete visibility.

Data Touchpoints

Kentico to Sage X3: New Order, Customer Registration, Customer Profile Update, Payment Transaction, Refund Request.
Sage X3 to Kentico: Product Master Data (SKU, Price, Description), Inventory Levels (AvailableQuantity), Order Status Updates, Customer Purchase History.

"Kentico (Event/API) --> iPaaS (Connectors, Mapping, AI, Orchestration) --> Sage X3 (API) | Sage X3 (Event/API) --> iPaaS (Connectors, Mapping, AI, Orchestration) --> Kentico (API)"

Pricing

Simple, transparent pricing for Kentico + Sage X3.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Kentico

Integrating Kentico fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & Intelligent Mapping for Sage X3 and Kentico

Successful integration hinges on accurate and intelligent mapping of core business entities. Our iPaaS provides visual tools, AI assistance, and robust transformation capabilities to ensure data integrity across Sage X3 and Kentico.

Sales Order / Order

Represents a customer's purchase. Flows from Kentico eCommerce to Sage X3 ERP for fulfillment and financial processing.

Kentico Fields

NUM (Sales Order Number) ORDDAT (Order Date) BPCORD (Customer Code) CUR (Currency) AMT (Total Amount) SALFCY (Sales Site) STACNF (Confirmation Status) BPCCUR (Customer Currency) Lines: ITMREF (Item Reference), QUA (Quantity), PRI (Unit Price)

Sage X3 Fields

OrderID OrderDate CustomerID OrderStatus TotalPrice ShippingAddress BillingAddress PaymentMethod OrderItems: SKU, Quantity, UnitPrice, ProductID

Mapping Notes

Kentico's `OrderID` maps to Sage X3's `NUM`. `CustomerID` maps to `BPCORD`. Ensure line items (`OrderItems`) are correctly mapped to Sage X3 `Sales Order Lines` (`ITMREF`, `QUA`, `PRI`). `OrderStatus` in Kentico needs to be translated to Sage X3's `STACNF` or custom status fields. Handle shipping and billing addresses carefully.

Next Steps

See Kentico + Sage X3 integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

eCommerce Order-to-Cash Automation

Automate the entire order fulfillment and financial posting process, from Kentico checkout to Sage X3 invoicing and payment reconciliation.

Integration Steps:

  1. 0 Kentico 'Order' is placed, triggering an iPaaS workflow.
  2. 1 iPaaS maps 'Order' details (items, customer, shipping) to create a 'Sales Order' (SOH) in Sage X3.
  3. 2 Sage X3 'Inventory' (STO) is updated to reflect allocated stock.
  4. 3 Order status updates (e.g., 'Processing', 'Shipped') flow back to Kentico from Sage X3.
  5. 4 Upon shipment confirmation in Sage X3, an 'Invoice' (SIH) is automatically generated.
  6. 5 Payment gateway 'Payment Transaction' data from Kentico is reconciled and posted as a 'Payment' (PAY) in Sage X3, linked to the invoice.

Business Outcome

Drastically reduced order processing time, eliminated manual data entry errors, accelerated cash flow, and improved customer satisfaction through timely order updates.

Frequency

Real-time, event-driven

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Automated Order Processing
Seamlessly transfer Kentico orders to Sage X3, eliminating manual entry and accelerating fulfillment cycles.
Real-time Inventory Accuracy
Synchronize Sage X3 inventory levels to Kentico instantly, preventing overselling and improving customer trust.
Unified Customer View
Keep customer data consistent across Kentico and Sage X3, enabling personalized experiences and targeted marketing.
Faster Financial Reconciliation
Automate the posting of Kentico sales and payments to Sage X3, streamlining accounting processes.
Streamlined Product Management
Ensure product descriptions, pricing, and attributes are consistent from Sage X3 (or PIM) to Kentico.
Reduced Operational Costs
Minimize manual data entry, error correction, and IT overhead with automated, low-code workflows.
Enhanced Data Quality with AI
Leverage AI for intelligent validation and anomaly detection, ensuring high data integrity in both systems.

Automated Order Processing

80% Reduction in manual order entry time

📋 What You Get

Seamlessly transfer Kentico orders to Sage X3, eliminating manual entry and accelerating fulfillment cycles.

💼 Business Impact

This benefit directly contributes to 80% improvement in Reduction in manual order entry time, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with Kentico + Sage X3 in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Kentico and Sage X3, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Kentico + Sage X3 deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST /api/v1/sales/salesOrders Create new sales orders (SOH) in Sage X3 from Kentico.
GET /api/v1/sales/salesOrders/{id} Retrieve specific sales order details and status for Kentico.
POST/PUT /api/v1/products/products Create or update product master data (ITM) in Sage X3.
GET /api/v1/products/products/{id}/stock Retrieve real-time inventory levels (STO) for a product.
POST /api/v1/financials/invoices Create new customer invoices (SIH) in Sage X3.
POST /api/v1/financials/payments Record incoming customer payments (PAY) in Sage X3.
POST/PUT /api/v1/customers/businessPartners Create or update customer master records (BPC) in Sage X3.

Transformation Logic

  • Address Normalization: Combine Kentico `ShippingAddress` fields into Sage X3's structured `BPCADD` format.
  • Status Mapping: Translate Kentico's `OrderStatus` (e.g., 'Processing', 'Fulfilled') to Sage X3's `STACNF` (e.g., 'A' for Confirmed, 'P' for Partially Delivered).
  • Inventory Aggregation: If Sage X3 manages inventory across multiple `Site` (FCY), aggregate `QUA` from relevant sites to calculate Kentico's total `Stock`.
  • Product ID Translation: Ensure Kentico `SKU` maps precisely to Sage X3 `ITMREF` and vice-versa, handling any internal ID differences.
  • Currency Conversion: Implement rules for converting amounts if Kentico supports multiple currencies and Sage X3 operates in a primary currency.

🛡️ Error Handling

  • Sage X3 API rate limit exceeded.
  • Invalid `SKU` provided for a Kentico product update.
  • Duplicate `Customer` record attempted in Sage X3.
  • Network timeout during API call.
  • Required field missing in `Sales Order` payload to Sage X3.
  • Payment processing failure in Kentico not reflected in Sage X3.
Pricing

Simple, transparent pricing for Kentico + Sage X3.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General FAQs

What is the primary benefit of integrating Sage X3 with Kentico?
The primary benefit is achieving end-to-end automation of your eCommerce operations, from order placement and real-time inventory updates to financial reconciliation in your ERP. This eliminates manual data entry, prevents overselling, and ensures a consistent customer experience.
Is this integration suitable for businesses of all sizes?
Yes, the scalable nature of the iPaaS platform makes this integration suitable for businesses ranging from mid-market to large enterprises. It can handle varying transaction volumes and grow with your business needs, offering robust solutions for complex requirements.

Technical FAQs

Does this integration support real-time inventory synchronization?
Yes, absolutely. By leveraging Sage X3's APIs and event-driven architecture within an iPaaS, inventory levels can be synchronized to Kentico in near real-time, preventing overselling and ensuring customers see accurate stock availability.
What happens if there's an error in a data transfer?
The iPaaS has robust error handling. It includes automatic retries for transient failures with exponential backoff, comprehensive logging, and dead-letter queues for messages that persistently fail. Automated alerts notify your team, allowing for proactive resolution and preventing data loss.

iPaaS FAQs

How does an iPaaS facilitate Sage X3 and Kentico integration?
An iPaaS acts as a central hub, providing pre-built connectors for both systems, a visual low-code/no-code designer for workflow orchestration and data mapping, robust error handling, monitoring, and AI enhancements. It simplifies complex integration challenges without custom coding.

Customization FAQs

Can I customize the integration workflows to my specific business needs?
Yes, the low-code/no-code capabilities of the iPaaS allow for extensive customization. You can easily modify existing workflows, add conditional logic, map custom fields, and even integrate with other systems without writing extensive code, tailoring the solution to your unique processes.

Security FAQs

What kind of security measures are in place for this integration?
Security is paramount. The integration utilizes OAuth 2.0 or API key authentication with least privilege access, enforces TLS 1.2+ encryption for all data in transit, and encrypts sensitive data at rest. Compliance with standards like GDPR, CCPA, and PCI DSS is a core consideration in the architecture.

AI FAQs

How does AI enhance the Sage X3 and Kentico integration?
AI significantly enhances the integration by providing intelligent data mapping suggestions, automating data validation, detecting anomalies (e.g., potential fraud), inferring business rules, and even assisting with self-healing error resolution, leading to higher data quality and efficiency.
Implementation Timeline

Go live with Kentico + Sage X3 in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Kentico and Sage X3, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Kentico + Sage X3 deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Kentico + Sage X3.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Kentico + Sage X3 integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.