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Unify Your Enterprise: Seamless TIMS ERP & Kentico DXP Integration

Automate order-to-cash, synchronize inventory in real-time, and deliver a unified customer experience across your entire business ecosystem.

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The Challenge

The Challenge of Disconnected TIMS ERP and Kentico eCommerce

In today's fast-paced digital economy, operating with siloed systems like TIMS (your core accounting and ERP) and Kentico (your powerful DXP and eCommerce platform) creates significant operational bottlenecks, data inconsistencies, and a subpar customer experience. Manual data transfer is slow, error-prone, and drains valuable resources.

  • Manual order entry from Kentico to TIMS is time-consuming and prone to errors.
  • Stale inventory data in Kentico leads to overselling and customer dissatisfaction.
  • Inconsistent customer profiles across systems hinder personalized marketing and service.
  • Delayed financial reconciliation due to manual payment matching.
  • Lack of real-time visibility into order status, fulfillment, and product availability.
  • Inefficient product catalog updates between PIM/ERP and eCommerce storefront.
Integration Diagram
Solution Illustration
The Solution

The Unified Solution: TIMS & Kentico Integration Powered by iPaaS

Our powerful iPaaS (Integration Platform as a Service) solution bridges the gap between TIMS and Kentico, creating a seamless, automated, and intelligent ecosystem. By orchestrating complex data flows and business processes, we transform your disconnected systems into a unified operational powerhouse, leveraging the best of both platforms.

  • Bi-directional synchronization of core business entities (Orders, Inventory, Customers, Products).
  • Real-time event-driven architecture for instant data updates.
  • Low-code/no-code visual workflow designer for rapid deployment and customization.
  • AI-enhanced data mapping, validation, and anomaly detection.
  • Robust error handling and monitoring with automated alerts.
Implementation Timeline

Go live with Kentico + TIMS in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Kentico and TIMS, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Kentico + TIMS deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Bi-directional synchronization of core business entities (Orders, Inventory, Customers, Products).
  • Real-time event-driven architecture for instant data updates.
  • Low-code/no-code visual workflow designer for rapid deployment and customization.
  • AI-enhanced data mapping, validation, and anomaly detection.
  • Robust error handling and monitoring with automated alerts.
  • Scalable cloud-native infrastructure to handle high transaction volumes.

Technical Integration Details: Connecting TIMS and Kentico

The integration between TIMS and Kentico is orchestrated by a robust iPaaS, utilizing an API-first, event-driven architecture. This ensures secure, scalable, and real-time data exchange, minimizing latency and maximizing data integrity.

Data Flow Steps

System Connection: Establish secure API connections for both TIMS (OAuth 2.0/API Keys) and Kentico (API Keys/OAuth 2.0).

Event Listener Configuration: Set up webhooks in Kentico (for new orders, customer updates) and TIMS (for inventory changes, shipment updates) to trigger iPaaS workflows.

Data Model Harmonization: Define a canonical data model for shared entities (Customer, Product, Order) within the iPaaS.

Visual Workflow Design: Create multi-step integration flows using the iPaaS's low-code visual editor, defining triggers, actions, and conditional logic.

Data Mapping & Transformation: Configure field-level mappings and apply necessary data transformations (e.g., date format conversion, currency conversion, data enrichment).

Error Handling & Monitoring: Implement automated retry mechanisms, dead-letter queues, and centralized monitoring dashboards with proactive alerts.

Deployment & Governance: Deploy flows through Dev-QA-Prod pipelines, ensuring version control and auditability.

Data Touchpoints

Kentico: Orders, Products, Customers/Users, Payment Transactions, Inventory Items, Content Pages.
TIMS: Sales Orders, Inventory Items/Stock, Customers, Products/Items, Invoices, Payments, General Ledger Entries, Shipments.

"The integration architecture features Kentico DXP and TIMS ERP as core systems, connected via a central iPaaS. Kentico events (e.g., new order) trigger iPaaS flows, which then call TIMS APIs to create/update records. Conversely, TIMS events (e.g., inventory change) trigger iPaaS flows, which then update Kentico via its APIs. All data passes through the iPaaS for transformation, validation, and error handling, ensuring data integrity and system resilience."

Pricing

Simple, transparent pricing for Kentico + TIMS.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Kentico

Integrating Kentico fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Core Entities and Intelligent Data Mapping

The integration focuses on synchronizing key business entities, ensuring a consistent and accurate data flow between Kentico's digital experience and TIMS's operational backbone. Our iPaaS provides intelligent mapping capabilities to handle schema differences effortlessly.

Customer

Represents a business or individual that interacts with Kentico and has financial records in TIMS.

Kentico Fields

CustomerID (TIMS internal) ExternalID (from Kentico) CompanyName/FirstName LastName Email Phone BillingAddress ShippingAddress PaymentTerms CreditLimit

TIMS Fields

CustomerID (Kentico internal) Email FirstName LastName ShippingAddress BillingAddress RegistrationDate UserGroup

Mapping Notes

Email or a unique external ID (e.g., Kentico CustomerID mapped to TIMS ExternalID) is crucial for deduplication and matching. Consider a master data management strategy to determine the source of truth for specific fields (e.g., TIMS for credit limit, Kentico for marketing preferences).

Next Steps

See Kentico + TIMS integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

eCommerce Order-to-Fulfillment Automation

Automatically transfer new sales orders from Kentico eCommerce to TIMS for immediate processing, inventory allocation, and shipment initiation. This ensures rapid fulfillment and accurate financial recording.

Integration Steps:

  1. 0 Customer completes purchase on Kentico.
  2. 1 Kentico's 'New Order' webhook triggers iPaaS workflow.
  3. 2 iPaaS extracts order details (CustomerID, OrderItems, TotalAmount, ShippingAddress).
  4. 3 Data is transformed to TIMS 'Sales Order' schema (e.g., Kentico 'Product SKU' maps to TIMS 'Item SKU').
  5. 4 iPaaS creates a new Sales Order in TIMS via `/api/v1/sales_orders` endpoint.
  6. 5 TIMS allocates inventory, generates pick lists, and updates order status.
  7. 6 TIMS 'Shipment' event triggers iPaaS to update Kentico order status and provide tracking info.

Business Outcome

Faster order processing, reduced manual errors, improved customer satisfaction with timely deliveries.

Frequency

Real-time (event-driven)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Real-time Inventory Accuracy
Prevent overselling and backorders by ensuring Kentico always reflects the latest inventory levels from TIMS. Updates are near-instantaneous, enhancing customer trust and satisfaction.
Accelerated Order Fulfillment
Automate the transfer of eCommerce sales orders from Kentico directly into TIMS for immediate processing, reducing manual delays and errors in order fulfillment.
Unified Customer Experience
Maintain a single, harmonized view of customer data across Kentico (digital interactions) and TIMS (financials), enabling personalized marketing and consistent service.
Streamlined Financial Operations
Automate payment reconciliation and invoice generation in TIMS based on Kentico transactions, leading to faster financial closes and reduced manual accounting effort.
Enhanced Data Quality & Compliance
Leverage AI-driven validation and robust transformation rules to ensure data consistency and accuracy across both systems, supporting better reporting and regulatory compliance.
Increased Operational Efficiency
Eliminate manual data entry, reduce human errors, and free up your team to focus on strategic initiatives rather than repetitive administrative tasks.
Scalability for Growth
A robust iPaaS foundation allows your integration to seamlessly scale with your business growth, accommodating increased order volumes and new sales channels without performance bottlenecks.
✨

Real-time Inventory Accuracy

99%+ Inventory Accuracy

📋 What You Get

Prevent overselling and backorders by ensuring Kentico always reflects the latest inventory levels from TIMS. Updates are near-instantaneous, enhancing customer trust and satisfaction.

💼 Business Impact

This benefit directly contributes to 99%+ improvement in Inventory Accuracy, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with Kentico + TIMS in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Kentico and TIMS, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Kentico + TIMS deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST /api/v1/sales_orders Create new sales orders in TIMS from Kentico eCommerce.
GET /api/v1/sales_orders/{id} Retrieve specific sales order details, including line items and status, for fulfillment updates.
PUT /api/v1/inventory/{sku}/quantity Update inventory levels for specific SKUs in TIMS, typically from WMS or for manual adjustments.
GET /api/v1/inventory/{sku} Retrieve current inventory levels for a specific SKU from TIMS for Kentico eCommerce platforms.
POST /api/v1/customers Create new customer records in TIMS from Kentico registrations.
PUT /api/v1/customers/{id} Update existing customer records in TIMS, ensuring master data synchronization with Kentico.
POST /api/v1/payments Record incoming payments in TIMS and apply them to outstanding invoices from Kentico orders.

⚡ Transformation Logic

  • Schema Mapping: Field-level mapping between disparate data structures (e.g., Kentico `ProductName` to TIMS `ItemName`).
  • Data Type Conversion: Automatic conversion of data types (e.g., string to integer, date format adjustments).
  • Conditional Logic: Apply rules based on data values (e.g., if Kentico `OrderStatus` is 'Shipped', set TIMS `Status` to 'Closed').
  • Data Enrichment: Augment data with information from other sources (e.g., add customer segment from CRM to TIMS customer record).
  • Aggregation/Splitting: Combine multiple source fields into one target field or split a source field into multiple target fields.
  • Default Values: Assign default values for missing optional fields.

🛡️ Error Handling

  • API Rate Limit Exceeded: iPaaS gracefully backs off and retries.
  • Invalid Data Format: Data routed to DLQ for correction.
  • Authentication Failure: Alerts triggered for credential review.
  • Duplicate Record: Idempotent API calls or deduplication logic prevents creation.
  • Network Outage: Messages queued for later processing upon recovery.
Pricing

Simple, transparent pricing for Kentico + TIMS.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General FAQs

▸ Why should I integrate TIMS with Kentico?
Integrating TIMS and Kentico eliminates manual data entry, ensures real-time inventory accuracy, automates order processing, and unifies customer data. This leads to increased efficiency, reduced errors, faster fulfillment, and an improved customer experience.

Data FAQs

▸ What kind of data can be synchronized between TIMS and Kentico?
Virtually all critical data can be synchronized, including Sales Orders, Inventory levels, Products/Items, Customer profiles, and Payment transactions. This ensures consistency across your eCommerce storefront and your financial/operational backend.

Technology FAQs

▸ How does an iPaaS facilitate this integration?
An iPaaS acts as the central hub, providing pre-built connectors for both TIMS and Kentico, visual low-code/no-code tools for workflow design and data mapping, robust error handling, monitoring, and AI-driven enhancements. It orchestrates real-time, event-driven data flow securely and scalably.

Customization FAQs

▸ Can I customize the integration to fit my specific business rules?
Absolutely. Our iPaaS offers extensive customization capabilities. You can define custom field mappings, implement conditional logic, and extend workflows using a visual designer, all without writing complex code. AI also assists in generating and refining these transformations.

Performance FAQs

▸ How does the integration handle real-time inventory updates?
The integration leverages an event-driven architecture. When inventory levels change in TIMS (e.g., due to a sale or receipt), TIMS can trigger an event or the iPaaS can detect the change and immediately push those updates to Kentico via its API, ensuring real-time accuracy and preventing overselling.

Security FAQs

▸ What security measures are in place for the integration?
Security is paramount. We enforce end-to-end encryption (TLS 1.2+) for all data in transit, use robust authentication methods (OAuth 2.0, API keys), apply the principle of least privilege, and ensure compliance with regulations like GDPR, CCPA, and PCI DSS. All API credentials are securely managed.

ROI FAQs

▸ Will integrating TIMS and Kentico reduce my IT team's workload?
Yes, significantly. By leveraging an iPaaS, your IT team can move away from maintaining brittle, custom-coded integrations. The low-code/no-code nature empowers business users, freeing up IT to focus on strategic initiatives. Centralized monitoring and robust error handling also reduce troubleshooting time.

AI FAQs

▸ How does AI enhance TIMS and Kentico integrations?
AI augments integrations by providing intelligent mapping suggestions, automated data validation, anomaly detection (e.g., flagging unusual order amounts), predictive insights for inventory or cash flow, and enhanced exception handling, leading to higher data quality and reduced manual effort.
Implementation Timeline

Go live with Kentico + TIMS in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Kentico and TIMS, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Kentico + TIMS deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Kentico + TIMS.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Kentico + TIMS integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo