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Unlock Seamless Operations: Integrate Lotus Notes with Infor ERP

Bridge Legacy & Modern: Automate Workflows, Synchronize Data, and Drive Efficiency Across Your Enterprise with a Smart iPaaS.

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The Challenge

The Challenge: Disconnected Operations Between Lotus Notes and Infor

Many organizations leverage both Lotus Notes for specialized departmental applications and Infor for core ERP functions. Without seamless integration, these critical systems operate in silos, leading to significant inefficiencies, data inconsistencies, and operational bottlenecks.

  • Manual data entry and re-keying between Notes documents and Infor records.
  • Delayed business processes (e.g., order fulfillment, invoice approval) due to information gaps.
  • Inaccurate inventory, customer, or employee data across systems.
  • Lack of real-time visibility into cross-functional workflows.
  • Difficulty in generating consolidated reports and insights.
  • Increased risk of human error and compliance issues.
Integration Diagram
Solution Illustration
The Solution

The Solution: Intelligent Lotus Notes & Infor Integration with iPaaS

Our powerful Integration Platform as a Service (iPaaS) provides the secure, scalable, and intelligent bridge between your Lotus Notes applications and Infor ERP. It enables seamless, real-time data synchronization and end-to-end workflow automation, transforming fragmented processes into a cohesive, efficient digital ecosystem.

  • Bi-directional data synchronization for all key entities.
  • Event-driven architecture for real-time updates.
  • Visual, low-code workflow designer.
  • AI-powered data mapping and transformation.
  • Robust error handling and monitoring.
Implementation Timeline

Go live with Lotus Notes + Infor in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Lotus Notes and Infor, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Lotus Notes + Infor deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Bi-directional data synchronization for all key entities.
  • Event-driven architecture for real-time updates.
  • Visual, low-code workflow designer.
  • AI-powered data mapping and transformation.
  • Robust error handling and monitoring.
  • Secure API connectivity for both Notes (DDS) and Infor.
  • Centralized governance and lifecycle management.

Lotus Notes & Infor Integration: Technical Deep Dive

Our iPaaS provides a robust and secure framework for connecting Lotus Notes and Infor, handling the complexities of data transformation, authentication, and workflow orchestration across these diverse systems.

Data Flow Steps

Connectivity & Authentication: Securely establish connections using Infor's OAuth 2.0/API keys and Lotus Notes' Domino Data Service (DDS) for RESTful access or custom web agents for legacy applications. All credentials are managed in a secure vault.

Event Detection & Triggering: Configure event listeners for Infor (webhooks, API polling) and Lotus Notes (custom agents emitting events, DDS change notifications, view polling) to initiate integration flows.

Data Extraction: Extract relevant data from Infor via its various entity-specific APIs (e.g., Sales Order, Customer, Inventory) and from Lotus Notes Documents, Forms, or Views via DDS queries or custom agent responses.

Data Transformation & Mapping: Utilize the iPaaS's visual mapping canvas and AI-assisted tools to transform Notes' semi-structured data (e.g., rich text, flexible fields) into Infor's structured schema, and vice-versa. Canonical data models ensure consistency.

Business Logic & Orchestration: Implement complex business rules, conditional logic, and multi-step workflows within the iPaaS to dictate data flow directionality, approvals, and error handling.

Data Delivery & Updates: Write transformed data to Infor via its POST/PUT/PATCH APIs or update Lotus Notes Documents via DDS or custom agents, ensuring idempotent operations where possible.

Error Handling & Monitoring: Implement intelligent retry mechanisms, dead-letter queues, and real-time monitoring with alerts to ensure data integrity and prompt issue resolution.

Data Touchpoints

Infor: Customer, Sales Order, Product, Inventory Item, Invoice, Payment Transaction, Purchase Order, Vendor, Employee, General Ledger Account
Lotus Notes: Lotus Notes Document, Lotus Notes Form, Lotus Notes View, Lotus Notes Agent, Lotus Notes User/Person Document, Customer Record, Order Record, Product Catalog Item, Invoice/Bill, Case/Ticket, Approval Request, Attachment

"Infor <-> iPaaS <-> Lotus Notes 1. Event in System A (e.g., New Infor Sales Order) -> iPaaS Listener 2. iPaaS Extracts Data from Infor (via API) 3. iPaaS Transforms Data (Infor Schema -> Canonical -> Notes Schema) with AI-assist 4. iPaaS Writes Data to Lotus Notes (via DDS/Agent API, creates/updates Document) 5. Event in System B (e.g., Lotus Notes Document Status Change) -> iPaaS Listener 6. iPaaS Extracts Data from Notes (via DDS/Agent API) 7. iPaaS Transforms Data (Notes Schema -> Canonical -> Infor Schema) with AI-assist 8. iPaaS Writes Data to Infor (via API, updates Sales Order/Invoice)"

Pricing

Simple, transparent pricing for Lotus Notes + Infor.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Lotus Notes

Integrating Lotus Notes fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & Intelligent Data Mapping: Lotus Notes to Infor

Seamless data flow relies on precise mapping and transformation between the distinct data models of Lotus Notes (document-centric) and Infor (structured ERP records). Our iPaaS provides the tools and AI assistance to achieve this with high accuracy.

Customer

Synchronizes customer master data, ensuring a unified view across sales, service, and finance.

Lotus Notes Fields

Customer Record (Notes-based): CustomerID, CustomerName, Email, Phone, Address, Status

Infor Fields

Customer (Infor): CustomerID, CustomerName, BillingAddress, ShippingAddress, ContactEmail, PhoneNumber, PaymentTerms, CreditLimit

Mapping Notes

CustomerID is the primary key for matching. Address fields require transformation/parsing. Status fields need harmonization (e.g., 'Active' in Infor vs. 'Open' in Notes). Deduplication logic is crucial during initial sync from Notes or external CRMs to Infor.

Next Steps

See Lotus Notes + Infor integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

eCommerce Order to Infor & Notes Fulfillment

Automate the flow of new eCommerce orders from an online store into Infor for financial processing and inventory allocation, and then into a Lotus Notes-based fulfillment or order management application for specialized internal tasks, updating order status bi-directionally.

Integration Steps:

  1. 0 Customer places order on eCommerce platform.
  2. 1 iPaaS triggers a new Sales Order creation in Infor.
  3. 2 Infor updates Inventory Item levels and confirms order.
  4. 3 iPaaS creates a corresponding Order Record in Lotus Notes, potentially triggering departmental fulfillment tasks.
  5. 4 Notes updates (e.g., 'Picked', 'Packed') are synchronized back to Infor.
  6. 5 Infor generates Invoice, and final 'Shipped' status is pushed back to eCommerce.

Business Outcome

Real-time order processing, accurate inventory across channels, faster delivery, and improved customer satisfaction.

Frequency

Real-time (event-driven)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Accelerated Business Cycles
Automate manual data entry and approval workflows between Notes and Infor, significantly speeding up processes like order fulfillment, invoice approvals, and HR onboarding.
Enhanced Data Accuracy & Consistency
Ensure a single source of truth for critical entities like Customer, Product, and Inventory by synchronizing data in real-time between Lotus Notes and Infor, eliminating discrepancies.
Improved Operational Visibility
Gain a unified view of cross-functional operations. Track order statuses, invoice approvals, and customer interactions seamlessly across both legacy Notes applications and Infor ERP.
Reduced Manual Effort & Costs
Eliminate redundant data entry, reduce human error, and free up valuable employee time previously spent on reconciliation and administrative tasks, leading to significant cost savings.
Future-Proofed Legacy Investments
Extend the lifespan and maximize the value of your existing Lotus Notes applications by integrating them with modern Infor ERP, enabling a phased modernization strategy without a complete rip-and-replace.
Empowered Business Users
Leverage low-code/no-code tools to allow business analysts to participate in building and modifying integration workflows, accelerating development and reducing IT dependency.
✨

Accelerated Business Cycles

30% Faster Process Completion

📋 What You Get

Automate manual data entry and approval workflows between Notes and Infor, significantly speeding up processes like order fulfillment, invoice approvals, and HR onboarding.

💼 Business Impact

This benefit directly contributes to 30% improvement in Faster Process Completion, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with Lotus Notes + Infor in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Lotus Notes and Infor, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Lotus Notes + Infor deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
GET, POST /api/data/{databaseName}/api/data/documents Retrieve lists of documents or create new documents in a Notes database via Domino Data Service (DDS).
GET /api/data/{databaseName}/api/data/documents?query={query} Query Notes documents using Domino Query Language (DQL) for filtered data retrieval.
GET, PUT, PATCH /api/data/{databaseName}/api/data/documents/{unid} Retrieve, update, or partially update a specific Notes document by its Universal ID (UNID).
GET /api/{databaseName}/api/data/views/{viewName}/documents Retrieve documents from a specific Notes view, often used for filtered or sorted data sets.
POST /api/custom/{databaseName}/{agentName} Invoke a custom Lotus Notes agent exposed as a web service or REST endpoint for complex business logic or legacy interactions.

⚡ Transformation Logic

  • Field Mapping: Direct 1:1, 1:N, N:1 field mappings (e.g., Notes 'CustomerName' to Infor 'CustomerName').
  • Data Type Conversion: Converting Notes' flexible string fields to Infor's strict numeric, date, or boolean types.
  • Conditional Logic: Applying transformations only if certain conditions are met (e.g., 'If Notes OrderStatus = 'Approved', then Infor OrderStatus = 'Processing').
  • Data Enrichment: Adding default values, concatenating fields, or looking up related data from other systems.
  • Rich Text/Attachment Handling: Extracting plain text from Notes rich text fields; moving attachments to DMS and storing links.
  • Value Translation: Mapping specific picklist values (e.g., 'P-1' in Notes to 'Pending' in Infor).
Pricing

Simple, transparent pricing for Lotus Notes + Infor.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

Compatibility FAQs

▸ Can Lotus Notes integrate with modern Infor ERP versions like CloudSuite?
Absolutely. While Lotus Notes is a legacy system, our modern iPaaS platform provides the necessary connectors, mapping engines, and orchestration layers to seamlessly integrate it with Infor CloudSuite and other modern Infor ERPs. This involves exposing Notes data via APIs (like DDS) and transforming it into formats compatible with Infor's structured data models.

Challenges FAQs

▸ What are the common challenges when integrating Lotus Notes with Infor?
Common challenges include Lotus Notes' semi-structured data model, reliance on legacy integration methods (e.g., custom LotusScript agents), lack of standardized REST APIs in older versions, and the complexity of its security model. For Infor, challenges can include managing API rate limits and complex module-specific data structures. Our iPaaS addresses these by providing robust data mapping, API-first connectivity (e.g., via DDS), secure credential management, and intelligent throttling.

Real-time Sync FAQs

▸ How can I achieve real-time data synchronization between Lotus Notes and Infor?
Real-time synchronization is achieved by adopting an event-driven architecture. This involves configuring Lotus Notes agents to emit events (e.g., on document creation/modification) that an iPaaS can listen for via webhooks or custom API endpoints. Similarly, Infor's webhooks or event streams can trigger immediate updates. The iPaaS then processes and pushes these updates to connected systems in near real-time.

Development FAQs

▸ Is low-code/no-code suitable for Lotus Notes and Infor integrations?
Yes, low-code/no-code platforms are highly suitable. Our iPaaS provides a visual, drag-and-drop interface to design integration flows that connect to Notes and Infor, abstracting away underlying complexity. This empowers business analysts and citizen integrators to build and maintain workflows without extensive coding, significantly accelerating development and reducing IT dependency.

Security FAQs

▸ What security considerations are important for Lotus Notes and Infor integrations?
Key security considerations include using TLS/SSL for all data in transit, securing API endpoints with OAuth 2.0 or API keys via an API Gateway, strictly managing database ACLs (Access Control Lists) for integration users in Notes, and storing credentials securely in the iPaaS vault. For Infor, adhering to best practices for API access and data protection is crucial. Regular security audits are also vital.

AI FAQs

▸ How does AI enhance Lotus Notes and Infor integrations?
AI significantly augments these integrations by providing intelligent capabilities such as automated data mapping suggestions for complex Notes fields, anomaly detection in Infor transactions, predictive insights for inventory or sales, and autonomous exception handling. It reduces manual effort, improves data quality, and offers proactive insights across both systems.

Use Cases FAQs

▸ Can I automate workflows that span Lotus Notes and my Infor HCM?
Yes, you can automate HR workflows like employee onboarding, leave requests, or performance reviews by integrating Lotus Notes with your Infor HCM via an iPaaS. This can involve synchronizing new hire data from an HRIS to Infor for payroll and then to Notes for departmental tasks, updating Infor based on Notes workflow completion, and ensuring consistent employee records.

Data Handling FAQs

▸ How do you handle rich-text fields and attachments in Notes during integration with Infor?
Rich-text fields in Notes often require specific handling; our iPaaS can extract the plain text content, convert it to HTML/Markdown, or even parse structured data embedded within it for compatibility with Infor. Attachments can be extracted, sent to external document management systems (DMS) or AI services (e.g., for OCR), with their links stored in Infor or a related Notes document.
Implementation Timeline

Go live with Lotus Notes + Infor in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Lotus Notes and Infor, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Lotus Notes + Infor deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Lotus Notes + Infor.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Lotus Notes + Infor integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo