Integration Hero
Connect™

Lotus Notes + Sage Pay Integration

Clarity Connect™ integrates Lotus Notes with Sage Pay , automating business processes and data sharing. This robust integration connects your critical business systems to automate order processing, inventory management, and customer data synchronization.

Get Pricing

See how it works
The Challenge

Connecting with Clarity Connect™

Clarity Connect™ links Lotus Notes and Sage Pay through automation and data sharing. Integrating these platforms benefits businesses by streamlining processes and connecting front-end and back-end systems.

Considerations when connecting these applications include security, performance, and physical access. We support both SaaS (Cloud) and On-Premises connection types.

Integration Diagram
Solution Illustration
The Solution

Seamless Integration

Our middleware platform ensures robust and reliable data transfer between Lotus Notes and Sage Pay .

  • Yes, the iPaaS supports mapping and transforming custom fields in Lotus Notes documents (e.g., specific order attributes, approval comments) to Sage Pay's custom transaction fields or vice-versa. AI-assisted mapping helps identify and suggest transformations for these custom fields.
Implementation Timeline

Go live with Lotus Notes + Sage Pay in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Lotus Notes and Sage Pay , with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Lotus Notes + Sage Pay deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Yes, the iPaaS supports mapping and transforming custom fields in Lotus Notes documents (e.g., specific order attributes, approval comments) to Sage Pay's custom transaction fields or vice-versa. AI-assisted mapping helps identify and suggest transformations for these custom fields.

Integration Architecture: AI-Powered iPaaS as the Central Hub

The integration architecture positions a modern, AI-first iPaaS as the central orchestration layer, connecting the legacy Lotus Notes environment with the cloud-native Sage Pay (Opayo) platform. This hub-and-spoke model ensures loose coupling, scalability, and robust governance.

Data Flow Steps

Event-Driven Architecture: Leverage Sage Pay webhooks and custom Notes agents (if feasible) to trigger real-time updates, minimizing polling overhead.

API-First Approach for Notes: Expose Notes data and logic via DDS or secure custom REST endpoints, moving away from legacy direct database access.

Canonical Data Model: Define a standardized data model within the iPaaS for common entities (Order, Customer, Payment) to facilitate easier mapping and future integrations.

Asynchronous Processing: Use message queues within the iPaaS for high-volume payment transactions to ensure responsiveness and fault tolerance.

Centralized Error Handling & Monitoring: Aggregate logs and alerts from both systems within the iPaaS for a unified view of integration health.

Data Touchpoints

Lotus Notes/Domino Server: Hosts Notes applications, databases, and potentially custom web agents.
Domino Data Service (DDS): HCL Domino 10+ native REST API for Notes data access.
Custom Notes Agents: LotusScript/Java agents exposing specific business logic or acting as event emitters.
iPaaS Platform: The central integration hub, providing connectors, visual workflow designer, data mapping & transformation, AI services, monitoring, and error handling.
Sage Pay (Opayo) Gateway: Cloud-based payment processing service with REST APIs and webhooks.
API Gateway: (Optional but Recommended) For securing and managing access to Notes DDS/Custom Agents, enforcing authentication, rate limiting, and logging.
Message Queue/Event Bus: (Within iPaaS) For asynchronous processing, buffering high transaction volumes, and event-driven communication.

"Visual representation showing Lotus Notes (on-premise/hybrid) connected to the iPaaS via DDS/Custom Agents, and Sage Pay (cloud) connected to the iPaaS via REST APIs/Webhooks. The iPaaS contains connectors, data mapping, transformation engine, workflow orchestration, AI services, and monitoring. Other systems (eCommerce, ERP, CRM) also connect to the iPaaS."

Pricing

Simple, transparent pricing for Lotus Notes + Sage Pay .

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Lotus Notes

Integrating Lotus Notes fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Data Entity Mapping

Explore how data flows between systems with intelligent field mapping and transformation logic.

Order

Represents a customer's purchase request, originating in eCommerce or a CRM, triggering payment in Sage Pay and fulfillment in Lotus Notes.

Lotus Notes Fields

[field, OrderID],[type, Text],[notes, Primary identifier, crucial for cross-system correlation.] [field, CustomerID],[type, Text] [field, OrderDate],[type, DateTime] [field, OrderStatus],[type, Text],[notes, e.g., 'New', 'Processing', 'Fulfilled', 'Cancelled'] [field, PaymentStatus],[type, Text],[notes, e.g., 'Pending', 'Paid', 'Refunded', 'Failed'] [field, TotalAmount],[type, Number] [field, LineItems],[type, Rich Text/Embedded Doclinks],[notes, Often semi-structured; requires careful parsing.] [field, SagePayTransactionID],[type, Text],[notes, Custom field to store Sage Pay's `transactionId` for lookup.]

Sage Pay Fields

[field, orderId],[type, String],[notes, Internal order reference, often mapped to `vendorTxCode`.] [field, orderTotal],[type, Decimal] [field, currency],[type, String] [field, customerEmail],[type, String] [field, billingAddress],[type, Object] [field, shippingAddress],[type, Object] [field, orderStatus],[type, String],[notes, Internal status, may differ from Notes' `OrderStatus`.]

Mapping Notes

The `OrderID` in Lotus Notes should map to `vendorTxCode` in Sage Pay for traceability. `LineItems` from Notes (often rich text) require advanced transformation to structured data for Sage Pay's `description` or custom fields. Status fields (`OrderStatus`, `PaymentStatus`) need careful harmonization between systems to ensure consistent reporting. AI-assisted mapping can help suggest transformations for complex Notes fields.

Next Steps

See Lotus Notes + Sage Pay integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Automated eCommerce Order-to-Fulfillment-to-Payment

Streamline the entire order lifecycle from online purchase to fulfillment and payment reconciliation. New eCommerce orders initiate payment via Sage Pay (Opayo), with successful transaction details then flowing into a Lotus Notes-based fulfillment system to trigger internal processing and inventory updates.

Integration Steps:

  1. 0 Customer places order on eCommerce platform.
  2. 1 iPaaS captures new order event and initiates payment authorization via Sage Pay (Opayo).
  3. 2 Sage Pay processes payment; status (success/failure) is returned to iPaaS.
  4. 3 iPaaS creates/updates 'Order Record' and 'Payment Transaction' in Lotus Notes (e.g., `Order Record` document with `OrderStatus` and `PaymentStatus` fields).
  5. 4 Lotus Notes fulfillment workflow is triggered (e.g., an 'Agent' initiates picking/packing based on `OrderStatus`).
  6. 5 Inventory updates from Notes (e.g., 'Product Catalog Item' `StockLevel`) are pushed back to eCommerce and potentially Sage Pay for fraud analysis.
  7. 6 Order status updates from Notes are synchronized back to the eCommerce platform and CRM.

Business Outcome

Faster order processing, reduced manual data entry, accurate inventory, real-time payment status, improved customer satisfaction.

Frequency

Real-time (event-driven)

Implementation Timeline

Go live with Lotus Notes + Sage Pay in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Lotus Notes and Sage Pay , with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Lotus Notes + Sage Pay deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
GET /api/data/{databaseName}/api/data/documents Retrieve a list of documents from a specific Notes database (via Domino Data Service - DDS). Useful for polling specific views for new orders or approval requests.
GET /api/data/{databaseName}/api/data/documents?query={query} Query documents within a Notes database using Domino Query Language (DQL). Enables highly specific data retrieval (e.g., 'all pending invoices').
POST /api/data/{databaseName}/api/data/documents Create a new document in a specified Notes database, typically using a form name in the payload. Used for injecting new orders, payment confirmations, or customer data into Notes.
PUT /api/data/{databaseName}/api/data/documents/{unid} Update an existing Notes document by its Universal ID (UNID), replacing its content. Critical for updating order statuses, payment statuses, or refund details in Notes.
PATCH /api/data/{databaseName}/api/data/documents/{unid}?mode=merge Partially update an existing Notes document by its UNID, merging changes (requires DDS support). More efficient for small, incremental updates.
GET /api/{databaseName}/api/data/views/{viewName}/documents Retrieve documents from a specific Notes view, often used for filtered or sorted data sets (e.g., 'all orders awaiting payment').
POST /api/custom/{databaseName}/{agentName} Invoke a custom Lotus Notes agent exposed as a web service or REST endpoint for complex business logic or legacy interactions (e.g., triggering a Notes-based fulfillment process).

⚡ Transformation Logic

  • Notes Rich Text to Structured: Parse Notes `LineItems` (Rich Text) into a JSON array of product objects for Sage Pay's `description` or custom fields.
  • Status Harmonization: Map Sage Pay's detailed transaction `status` (e.g., 'OK', 'PENDING', 'ABORT') to a simplified `PaymentStatus` in Lotus Notes (e.g., 'Paid', 'Pending', 'Failed').
  • Address Parsing: Convert multi-line Notes `Address` fields into structured `billingAddress` and `shippingAddress` objects required by Sage Pay.
  • Date/Time Formatting: Ensure `CreatedDate` and `OrderDate` are converted to ISO 8601 format for Sage Pay and back to Notes' native `DateTime` format.
  • Amount Normalization: Ensure `TotalAmount` from Notes is correctly formatted as a decimal for Sage Pay's `amount` field, handling currency codes.
Pricing

Simple, transparent pricing for Lotus Notes + Sage Pay .

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

Compatibility FAQs

▸ Can Lotus Notes integrate with modern payment gateways like Sage Pay (Opayo)?
Absolutely. While Lotus Notes is a legacy system, our AI-first iPaaS provides the necessary connectors, data mapping, and orchestration layers to seamlessly integrate it with modern payment gateways like Sage Pay (Opayo). This involves exposing Notes data via APIs (like DDS) and transforming it into formats compatible with Sage Pay's RESTful APIs.
▸ What if my Lotus Notes environment is older and doesn't have Domino Data Service (DDS)?
For older Lotus Notes versions (pre-HCL Domino 10) without DDS, our solution can still integrate by utilizing custom LotusScript or Java agents within Notes. These agents can be developed to expose specific functionalities or data as secure REST or SOAP web services, which the iPaaS can then consume, ensuring compatibility with your existing Notes infrastructure.

AI Features FAQs

▸ How does AI enhance this Lotus Notes and Sage Pay integration?
AI significantly augments this integration by providing intelligent mapping suggestions for complex Notes fields, automating data validation, detecting anomalies (e.g., unusual transaction values from Notes), and proactively identifying root causes for integration errors. It also accelerates workflow generation and enables smart routing of payment exceptions, reducing manual effort and improving data quality.

Challenges FAQs

▸ What are the common challenges when integrating Lotus Notes with a payment system?
Common challenges include Lotus Notes' semi-structured data model, reliance on legacy integration methods (e.g., NotesPump, custom LotusScript agents), lack of standardized REST APIs in older versions, and the complexity of its security model. Our modern iPaaS addresses these by providing robust data mapping, API-first connectivity (e.g., via DDS), and secure credential management.

Synchronization FAQs

▸ How can I achieve real-time payment status synchronization between Sage Pay and Lotus Notes?
Real-time synchronization is achieved by adopting an event-driven architecture. Sage Pay (Opayo) sends webhooks to our iPaaS upon successful payments, refunds, or failures. The iPaaS then immediately processes these updates and pushes them to the relevant Lotus Notes documents, ensuring your Notes-based systems reflect the latest payment status in near real-time.

Security & Compliance FAQs

▸ Is this integration PCI DSS compliant?
Yes, Sage Pay (Opayo) is PCI DSS Level 1 compliant. Our integration leverages Opayo's hosted payment pages and tokenization services, ensuring sensitive cardholder data never touches your Lotus Notes systems or the iPaaS directly. This significantly minimizes your own PCI scope and helps maintain compliance.

Workflows FAQs

▸ Can I automate refund processing initiated from Lotus Notes?
Absolutely. You can configure a workflow where a 'Refund Request' document in Lotus Notes, once approved, triggers our iPaaS. The iPaaS then extracts the necessary `originalTransactionId` and `amount` and initiates a refund request via Sage Pay's API. The refund status is then synchronized back to Notes, automating the entire process.

Low-Code/No-Code FAQs

▸ How does low-code/no-code help with Lotus Notes integrations?
Low-code/no-code platforms are highly suitable. Our iPaaS provides a visual, drag-and-drop interface to design integration flows that connect to Notes, abstracting away underlying complexity. This empowers business analysts and citizen integrators to build and maintain workflows without extensive coding, significantly accelerating development and reducing IT dependency.
Implementation Timeline

Go live with Lotus Notes + Sage Pay in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Lotus Notes and Sage Pay , with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Lotus Notes + Sage Pay deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Lotus Notes + Sage Pay .

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Lotus Notes + Sage Pay integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo