Integration Hero
Connect™

Unify Lotus Notes & SAP: Automate Workflows, Sync Data, Drive Growth

Seamlessly connect your legacy Lotus Notes applications with SAP ERP using our AI-powered, low-code iPaaS. Eliminate data silos, boost efficiency, and modernize your enterprise architecture.

Get Pricing

See how it works
The Challenge

The Challenge: Disconnected Lotus Notes & SAP Ecosystems

Many enterprises rely on both Lotus Notes for specialized departmental applications and SAP for core ERP functions. Without robust integration, these critical systems operate in isolation, leading to significant operational hurdles and hindering digital transformation efforts.

  • Manual Data Entry & Duplication: Information created in Notes (e.g., customer details, order requests, invoices) must be manually re-entered into SAP, leading to errors and delays.
  • Data Inconsistency & Silos: Discrepancies between Notes documents and SAP records create a fragmented view of critical business data, impairing decision-making.
  • Inefficient Workflows: Business processes that span Notes and SAP (e.g., order fulfillment, invoice approval, HR onboarding) are often slow, prone to bottlenecks, and lack real-time visibility.
  • Limited Scalability & Agility: Legacy integration methods for Notes are difficult to maintain, scale, and adapt to evolving business requirements or new SAP functionalities.
  • Lack of Real-time Insights: Delayed data synchronization prevents accurate, up-to-the-minute reporting and proactive responses to market changes or operational issues.
Integration Diagram
Solution Illustration
The Solution

The Solution: Intelligent Lotus Notes & SAP Integration with iPaaS

Our powerful iPaaS (Integration Platform as a Service) provides a comprehensive, low-code, and AI-enhanced solution to seamlessly connect Lotus Notes with SAP. We leverage modern API-first strategies for both systems, transforming your disconnected environments into a unified, automated ecosystem.

  • Bi-directional Data Synchronization: Keep critical entities like Customer Records, Sales Orders, Invoices, and Product Catalogs consistent across Notes and SAP.
  • End-to-End Workflow Automation: Orchestrate complex business processes that span both systems, from order-to-fulfillment to invoice-to-payment.
  • Real-time Event-Driven Architecture: React instantly to changes in either system, ensuring up-to-the-minute data accuracy and process responsiveness.
  • Robust Data Mapping & Transformation: Handle Lotus Notes' semi-structured documents and SAP's complex data models with powerful, visual mapping tools.
  • Centralized Monitoring & Governance: Gain full visibility and control over all integration flows, ensuring security, compliance, and performance.
Implementation Timeline

Go live with Lotus Notes + SAP in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Lotus Notes and SAP, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Lotus Notes + SAP deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Bi-directional Data Synchronization: Keep critical entities like Customer Records, Sales Orders, Invoices, and Product Catalogs consistent across Notes and SAP.
  • End-to-End Workflow Automation: Orchestrate complex business processes that span both systems, from order-to-fulfillment to invoice-to-payment.
  • Real-time Event-Driven Architecture: React instantly to changes in either system, ensuring up-to-the-minute data accuracy and process responsiveness.
  • Robust Data Mapping & Transformation: Handle Lotus Notes' semi-structured documents and SAP's complex data models with powerful, visual mapping tools.
  • Centralized Monitoring & Governance: Gain full visibility and control over all integration flows, ensuring security, compliance, and performance.

Technical Integration Details: Lotus Notes & SAP Connectivity

Our iPaaS provides robust, secure, and scalable connectivity between Lotus Notes and SAP, leveraging the most appropriate APIs and integration patterns for both legacy and modern environments. We focus on an API-first, event-driven architecture to ensure optimal performance and data freshness.

Data Flow Steps

1. Secure Connectivity: Establish secure, encrypted connections to both Lotus Notes (via HCL Domino Data Service or custom web agents) and SAP (via OData APIs for S/4HANA or SAP Cloud Connector for ECC/BAPIs).

2. Event & Trigger Configuration: Configure event listeners for real-time changes in SAP (e.g., SAP Event Mesh) and Lotus Notes (e.g., custom agents emitting webhooks or monitoring DDS endpoints). For batch scenarios, scheduled polling is used.

3. Data Extraction: Extract relevant data from Lotus Notes documents (fields, rich text, attachments) or SAP entities (Business Partner, Material, Sales Order).

4. Data Transformation & Mapping: Utilize the iPaaS's visual mapping canvas to transform Notes' semi-structured data into SAP's structured format, and vice-versa. AI-assisted mapping suggests optimal field matches and data type conversions.

5. Business Logic & Validation: Apply custom business rules and validation logic within the iPaaS to ensure data integrity and compliance before posting to the target system.

6. Target System Posting: Post transformed data to SAP via OData/BAPIs/IDocs or update/create documents in Lotus Notes via DDS/custom agents.

7. Error Handling & Monitoring: Implement robust error handling, intelligent retries, and centralized monitoring to ensure reliable data flow and quick issue resolution.

Data Touchpoints

Lotus Notes: Documents (Order, Invoice, Customer, Case), Forms, Views, Agents, Attachments, User/Person Documents.
SAP: Business Partner (Customer/Vendor), Material/Product, Sales Order, Purchase Order, Invoice, Payment, General Ledger Account, Plant, Storage Location, Cost Center.

"Data flows from Lotus Notes (Documents, Views, Agents) through the iPaaS, undergoing transformation and validation, to SAP (Business Partner, Sales Order, Invoice, Material) via OData APIs or BAPIs/RFCs, and vice-versa. Event-driven triggers initiate real-time synchronization, while scheduled processes handle bulk data transfers. The iPaaS orchestrates the entire process, providing monitoring, error handling, and security."

Pricing

Simple, transparent pricing for Lotus Notes + SAP.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Lotus Notes

Integrating Lotus Notes fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & Intelligent Data Mapping for Notes-SAP Integration

Effective integration hinges on precise data mapping between Lotus Notes' flexible document structures and SAP's highly structured entities. Our iPaaS provides intelligent tools, including AI-assisted mapping, to ensure data consistency and integrity across both systems.

Customer / Business Partner

Synchronizing customer information is foundational for sales, service, and finance. This involves mapping Lotus Notes 'Customer Record' documents to SAP 'Business Partner' (S/4HANA) or 'Customer Master' (ECC) records.

Lotus Notes Fields

CustomerID CustomerName Email Phone Address (Street, City, State, Zip) Status NotesUNID

SAP Fields

BusinessPartnerID Name1 (Name) SearchTerm StreetName CityName Region PostalCode EmailAddress PhoneNumber CustomerGroup SalesOrganizationData CompanyCodeData

Mapping Notes

Requires careful mapping of address components and ensuring unique identifiers. SAP Business Partner roles (e.g., Customer, Sold-to Party) must be assigned. Deduplication logic is crucial for initial sync and ongoing updates. Notes' UNID can be stored in a custom SAP field for cross-referencing.

Next Steps

See Lotus Notes + SAP integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

E-commerce Order to Notes Fulfillment & SAP Sales Order Creation

Automate the entire order-to-fulfillment process. New e-commerce orders flow into a Lotus Notes fulfillment application, triggering internal tasks, and simultaneously create corresponding Sales Orders in SAP SD for financial processing and inventory management. Status updates are synchronized across all platforms.

Integration Steps:

  1. 0 1. Order Capture: New order placed on eCommerce platform (e.g., Shopify, Magento).
  2. 1 2. Notes Fulfillment Trigger: iPaaS captures the order event and creates a new 'Order Record' document in the Lotus Notes fulfillment database.
  3. 2 3. Internal Notes Workflow: Lotus Notes workflow automatically assigns fulfillment tasks (e.g., picking, packing) to the relevant team.
  4. 3 4. SAP Sales Order Creation: iPaaS transforms the Notes Order Record data into a structured SAP Sales Order (using OData API for S/4HANA or BAPI for ECC).
  5. 4 5. SAP Logistics & Finance: SAP processes the Sales Order, allocating inventory, triggering delivery, and initiating financial postings.
  6. 5 6. Status Synchronization: Updates from SAP (e.g., 'Goods Issue Posted') and Notes (e.g., 'Order Fulfilled') are synchronized back to the eCommerce platform and relevant Notes documents.

Business Outcome

Reduced order-to-delivery cycle time by 30%, improved order accuracy, and real-time inventory visibility across sales channels.

Frequency

Real-time (event-driven)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Accelerated Workflow Automation
Automate manual data transfers and multi-system workflows, significantly reducing processing times for orders, invoices, and HR processes.
Enhanced Data Accuracy & Consistency
Ensure a single source of truth by synchronizing master data and transactional records bi-directionally, eliminating discrepancies and improving data quality.
Real-time Operational Visibility
Gain immediate insights into critical business operations with event-driven synchronization, enabling faster decision-making and proactive issue resolution.
Reduced Operational Costs
Minimize labor costs associated with manual data entry, reconciliation, and error correction, freeing up resources for higher-value activities.
Future-Proof Your Legacy Investment
Modernize your Lotus Notes applications by connecting them to SAP and other modern systems, extending their value without a costly overhaul.
Improved Compliance & Auditability
Maintain comprehensive audit trails of all data movements and transformations between Notes and SAP, simplifying compliance efforts and risk management.
✨

Accelerated Workflow Automation

70% Reduction in manual data entry

📋 What You Get

Automate manual data transfers and multi-system workflows, significantly reducing processing times for orders, invoices, and HR processes.

💼 Business Impact

This benefit directly contributes to 70% improvement in Reduction in manual data entry, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with Lotus Notes + SAP in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Lotus Notes and SAP, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Lotus Notes + SAP deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
GET /api/data/{databaseName}/api/data/documents Retrieve documents from a Notes database (via HCL Domino Data Service - DDS). Used for fetching orders, invoices, or customer records.
POST /api/data/{databaseName}/api/data/documents Create new documents in a Notes database. Used for pushing new eCommerce orders or HR data into Notes applications.
PUT/PATCH /api/data/{databaseName}/api/data/documents/{unid} Update existing Notes documents by Universal ID (UNID). Used for updating order status, invoice approval status, or customer details.
GET /api/{databaseName}/api/data/views/{viewName}/documents Retrieve filtered/sorted documents from a Notes view. Useful for fetching 'all open orders' or 'customers modified today' for batch processing.
POST /api/custom/{databaseName}/{agentName} Invoke custom Lotus Notes agents exposed as web services for complex business logic, event emission, or legacy interactions.

⚡ Transformation Logic

  • Notes Rich Text to SAP String: Extract plain text content from Lotus Notes rich text fields for mapping to SAP string fields (e.g., product descriptions, case notes).
  • Address Normalization: Combine multiple Notes address fields (e.g., Street, City, State, Zip) into SAP's structured address formats, with country/region code lookups.
  • Line Item Parsing: Convert Lotus Notes order/invoice line items (often in rich text or embedded documents) into structured JSON arrays for SAP Sales Order Items or Invoice Items.
  • Date Format Conversion: Standardize date and time formats between Notes' flexible datetime fields and SAP's strict date/timestamp formats.
  • Status Code Mapping: Translate Notes-specific workflow status codes (e.g., 'Pending Approval', 'Fulfilled') to corresponding SAP status codes (e.g., 'Blocked', 'Completed').
  • Currency Conversion: Apply exchange rates for financial transactions if Notes and SAP use different currencies.

🛡️ Error Handling

  • SAP Posting Failure: Invalid material ID, insufficient stock, missing required fields (e.g., GL account).
  • Notes Document Update Failure: Incorrect UNID, ACL permissions issue, form validation error.
  • Data Transformation Errors: Mismatched data types, parsing issues with rich text, invalid lookup values.
  • Network/API Downtime: Temporary unavailability of Domino Data Service or SAP APIs.
  • Concurrency Conflicts: Simultaneous updates to the same record from Notes and SAP.
Pricing

Simple, transparent pricing for Lotus Notes + SAP.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General FAQs

▸ Why is Lotus Notes-SAP integration important for my business?
Integrating Lotus Notes and SAP is crucial for eliminating data silos, automating cross-functional workflows, reducing manual data entry errors, and ensuring data consistency across your organization. It allows you to leverage the unique strengths of both systems without the inefficiencies of disconnected operations, ultimately driving efficiency and informed decision-making.

Technical FAQs

▸ Can I integrate older versions of Lotus Notes with modern SAP S/4HANA?
Absolutely. Our iPaaS is designed to bridge legacy and modern systems. For older Lotus Notes versions, we can utilize custom LotusScript/Java agents or traditional methods like ODBC/Notes C API, while connecting to modern SAP S/4HANA via its native OData and REST APIs. For on-premise SAP, the SAP Cloud Connector ensures secure connectivity.

Data Management FAQs

▸ How does your iPaaS handle Lotus Notes' semi-structured data model?
Our iPaaS features advanced data mapping and transformation capabilities specifically designed for Lotus Notes' flexible, semi-structured documents. Our visual mapping canvas allows you to parse rich text, extract embedded data, and transform it into structured formats compatible with SAP's rigid schemas. AI-assisted mapping further automates this process.

Security FAQs

▸ What are the key security considerations for this integration?
Security is paramount. We enforce TLS/SSL encryption for all data in transit, secure API endpoints with OAuth 2.0 or API keys via an API Gateway, and implement strict Access Control Lists (ACLs) on Notes databases and granular user roles in SAP. All credentials are stored in a secure vault, and comprehensive audit trails are maintained for compliance.

AI Features FAQs

▸ How does AI enhance the Lotus Notes-SAP integration process?
AI significantly augments the integration by providing intelligent mapping suggestions, automating data validation and anomaly detection, extracting structured data from Notes' rich text fields (IDP), and assisting with smart error resolution. This accelerates development, improves data quality, and reduces manual intervention.

Performance FAQs

▸ Is real-time data synchronization possible between Notes and SAP?
Yes, real-time synchronization is achievable through an event-driven architecture. For Lotus Notes, custom agents can emit webhooks upon document changes. For SAP, we leverage SAP Event Mesh or OData change notifications. The iPaaS listens for these events and immediately processes and pushes updates to the target system, ensuring near real-time data consistency.

Use Cases FAQs

▸ What kind of workflows can I automate with this integration?
You can automate a wide range of workflows, including: eCommerce order fulfillment (Notes to SAP Sales Order), invoice approval (Notes to SAP FI posting), customer master data synchronization (bi-directional), HR employee onboarding (HRIS/Notes to SAP HCM), and inventory updates (SAP MM to Notes product catalog).

Low-Code FAQs

▸ How does your low-code iPaaS benefit our IT team and business users?
Our low-code iPaaS empowers both IT and business users. IT teams benefit from faster development cycles, reduced maintenance burden, and robust governance. Business users (citizen integrators) can visually design and modify workflows, reducing dependency on IT, accelerating process innovation, and increasing overall business agility.
Implementation Timeline

Go live with Lotus Notes + SAP in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Lotus Notes and SAP, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Lotus Notes + SAP deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Lotus Notes + SAP.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Lotus Notes + SAP integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo