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Unlock Seamless Operations: Magento Epicor Integration

Connect your eCommerce powerhouse with your enterprise ERP for real-time data synchronization, automated workflows, and unparalleled business efficiency.

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The Challenge

The Disconnect: Why Manual Magento-Epicor Processes Hold You Back

Without a robust integration, Magento eCommerce and Epicor ERP operate as isolated systems, leading to a cascade of operational inefficiencies and missed opportunities. Manual processes are not only time-consuming but also prone to costly errors.

  • Manual order entry from Magento to Epicor, leading to delays and data transcription errors.
  • Out-of-sync inventory levels, resulting in overselling or missed sales opportunities.
  • Fragmented customer data across systems, hindering personalized experiences and accurate reporting.
  • Delayed financial reconciliation due to disparate payment and invoicing data.
  • Inconsistent product information between eCommerce and ERP, impacting customer trust.
  • Inefficient return merchandise authorization (RMA) processing and slow refunds.
Integration Diagram
Solution Illustration
The Solution

The Unified Solution: Intelligent Integration for Magento and Epicor

Our iPaaS-powered integration provides a holistic solution to connect Magento and Epicor, orchestrating real-time data flow and automating complex business processes. It acts as the central hub, ensuring consistency, accuracy, and efficiency across your entire enterprise.

  • Pre-built, configurable connectors for Magento and Epicor APIs.
  • Visual, low-code workflow designer for rapid integration development.
  • AI-assisted data mapping and transformation engine.
  • Event-driven architecture for real-time data synchronization.
  • Robust error handling, logging, and monitoring dashboards.
Implementation Timeline

Go live with Magento + Epicor in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Magento and Epicor, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Magento + Epicor deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Pre-built, configurable connectors for Magento and Epicor APIs.
  • Visual, low-code workflow designer for rapid integration development.
  • AI-assisted data mapping and transformation engine.
  • Event-driven architecture for real-time data synchronization.
  • Robust error handling, logging, and monitoring dashboards.
  • Scalable and secure cloud-native integration platform.

Technical Integration Details: Powering Magento-Epicor Data Flow

Our iPaaS leverages an API-first, event-driven architecture to ensure robust and scalable data exchange between Magento and Epicor. This section outlines the technical underpinnings of the integration.

Data Flow Steps

Secure API Connections: Establish authenticated connections to Magento's REST API and Epicor's Kinetic REST APIs (or Service Connect for older versions).

Event Trigger Configuration: Set up Magento webhooks for new orders, customer updates, and inventory changes. Configure Epicor BPMs or custom events for inventory adjustments, part master updates, and shipment confirmations.

Data Mapping & Transformation: Utilize the iPaaS's visual mapper to define field-level mappings between disparate data models (e.g., Magento 'grand_total' to Epicor 'OrderAmt'). Apply transformation logic (e.g., currency conversion, status code mapping, data enrichment).

Workflow Orchestration: Design multi-step workflows to handle complex business processes, including conditional logic, error handling, and retry mechanisms.

Data Validation: Implement pre- and post-transformation validation rules to ensure data integrity before ingestion into either system.

Monitoring & Alerting: Deploy and monitor integration flows from a centralized dashboard, with automated alerts for exceptions and failures.

Deployment Lifecycle: Manage integrations through Dev, QA, and Production environments using version control and promotion pipelines.

Data Touchpoints

Magento Order <-> Epicor SalesOrder
Magento Customer <-> Epicor Customer
Magento Product (SKU, Price, Attributes) <-> Epicor Part (PartNum, PartDescription, UnitPrice)
Magento Inventory (Stock Item) <-> Epicor Part (OnHandQty)
Magento Shipment <-> Epicor ShipHead (via Sales Order)
Magento Invoice <-> Epicor AR Invoice
Magento Payment Transaction <-> Epicor CashReceipt
Magento Credit Memo <-> Epicor Credit Note

"The integration architecture features the iPaaS as a central hub. Magento events (new order, customer update) are pushed via webhooks to the iPaaS. The iPaaS then transforms the data and pushes it to Epicor via its REST APIs (e.g., SalesOrderSvc, CustomerSvc, PartSvc). Conversely, Epicor events (inventory change, shipment confirmation) are captured by the iPaaS via BPM-triggered webhooks or scheduled API polls. This data is then transformed and pushed to Magento via its REST APIs (e.g., stockItems, shipments). This bi-directional flow ensures real-time synchronization of critical business entities."

Pricing

Simple, transparent pricing for Magento + Epicor.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Magento

Integrating Magento fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Core Entities & Intelligent Mapping for Magento-Epicor

Effective integration hinges on precise data mapping between Magento's eCommerce entities and Epicor's ERP objects. Our iPaaS provides robust capabilities for harmonizing these disparate data models, often augmented by AI for faster, more accurate setup.

Order / SalesOrder

The central entity for sales transactions, encompassing customer, product, pricing, and fulfillment details.

Magento Fields

order_id increment_id customer_id status grand_total items[] billing_address shipping_address payment

Epicor Fields

OrderNum OrderDate CustNum ShipToNum PONum OrderAmt OrderStatus OrderDtl[]

Mapping Notes

Magento's `increment_id` often maps to Epicor's `PONum` or a custom field for traceability. Magento `status` requires careful mapping to Epicor `OrderStatus` (e.g., 'processing' to 'Open'). Line items (`items[]` to `OrderDtl[]`) require SKU/PartNum, quantity, and price mapping. Billing/shipping addresses need separate mapping to Epicor's BillTo/ShipTo.

Next Steps

See Magento + Epicor integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Order-to-Fulfillment Automation

When a customer places an order in Magento, the iPaaS automatically captures the order, validates it, enriches it with customer/product data, and creates a Sales Order in Epicor. Epicor then initiates fulfillment, and shipment tracking updates flow back to Magento.

Integration Steps:

  1. 0 Customer places order in Magento.
  2. 1 Magento webhook triggers iPaaS flow.
  3. 2 iPaaS validates & transforms Magento Order data.
  4. 3 iPaaS creates Epicor Sales Order via API.
  5. 4 Epicor processes order, allocates inventory, triggers fulfillment.
  6. 5 Epicor shipment confirmation updates iPaaS.
  7. 6 iPaaS updates Magento Shipment status and tracking info via API.
  8. 7 Customer receives shipment notification from Magento.

Business Outcome

Faster order processing, reduced manual entry, accurate fulfillment, improved customer satisfaction with real-time tracking.

Frequency

Real-time (event-driven)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Real-time Operational Efficiency
Automate order processing, inventory updates, and financial reconciliation, drastically reducing manual data entry and processing times.
Enhanced Customer Experience
Provide accurate inventory, faster fulfillment, and a 360° view of customer interactions for personalized service and satisfaction.
Accurate & Unified Data
Establish a single source of truth for inventory, product, and customer data, eliminating discrepancies and improving data quality across Magento and Epicor.
Accelerated Order-to-Cash Cycle
Streamline the entire sales process from order placement to payment reconciliation, improving cash flow and financial agility.
Scalability & Agility
Future-proof your business with a flexible integration platform that can easily adapt to growth, new channels, and evolving business needs.
Reduced Operational Costs
Minimize errors, rework, and manual labor, leading to significant cost savings in administrative and operational overhead.
✨

Real-time Operational Efficiency

80% Reduction in Manual Data Entry

📋 What You Get

Automate order processing, inventory updates, and financial reconciliation, drastically reducing manual data entry and processing times.

💼 Business Impact

This benefit directly contributes to 80% Reduction improvement in in Manual Data Entry, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with Magento + Epicor in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Magento and Epicor, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Magento + Epicor deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
GET, POST, PUT /rest/V1/orders Retrieve order details, create new orders from external sources, or update order statuses (e.g., 'processing' to 'complete').
GET, POST, PUT /rest/V1/products Manage product catalog: retrieve product information, create new products, or update product attributes (e.g., price, description, status).
GET, POST, PUT /rest/V1/customers Synchronize customer data: retrieve customer details, create new customer accounts, or update customer information (e.g., address, contact details).
GET, PUT /rest/V1/stockItems/{productSku} Manage inventory levels for specific products (e.g., real-time stock updates from ERP/WMS).
POST /rest/V1/shipments Create shipments in Magento to reflect fulfillment status from WMS/shipping carriers, including tracking numbers.
POST /rest/V1/invoices Create invoices in Magento, often after order completion and payment capture.
POST /rest/V1/creditmemo Create credit memos for refunds and returns.

⚡ Transformation Logic

  • Order Status Mapping: Magento 'processing' -> Epicor 'Open', Magento 'complete' -> Epicor 'Shipped'.
  • Address Normalization: Standardize address fields (e.g., 'Street 1', 'Street 2' concatenation, state code conversion).
  • Product SKU to PartNum: Direct one-to-one mapping, or lookup table for complex scenarios.
  • Inventory Quantity Calculation: Epicor `OnHandQty` to Magento `qty`, potentially deducting reserved stock.
  • Payment Method Translation: Magento payment gateway code to Epicor `ARCode` or specific GL accounts.
  • Currency Conversion: If multi-currency, apply conversion rates during financial document creation.

🛡️ Error Handling

  • Magento API rate limit exceeded (429).
  • Epicor validation errors (e.g., invalid PartNum, missing required customer field).
  • Network connectivity issues between iPaaS and either system.
  • Data format mismatches after transformation.
  • Duplicate record creation due to inconsistent IDs.
  • Out-of-sync inventory leading to overselling.
  • Authentication token expiration.
Pricing

Simple, transparent pricing for Magento + Epicor.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Benefits FAQs

▸ What are the core benefits of integrating Magento with Epicor using an iPaaS?
Integrating Magento with Epicor via an iPaaS centralizes all your eCommerce data flows, enabling real-time synchronization of orders, inventory, customer data, and payments. This reduces manual effort, minimizes errors, accelerates order fulfillment, and provides a unified view of your business operations, ultimately boosting efficiency and customer satisfaction.

Data Synchronization FAQs

▸ How does real-time inventory synchronization work between Epicor and Magento?
Epicor serves as the single source of truth for inventory. Any change in Epicor's `OnHandQty` (due to sales, returns, receipts, or production) triggers an event (via BPM) that the iPaaS captures. The iPaaS then immediately updates the corresponding product's `qty` and `isinstock` in Magento via its Stock Items API, ensuring customers see accurate stock availability in real-time.
▸ What is the typical sync frequency for Magento entities like orders and inventory?
Orders are typically synchronized in real-time from Magento to Epicor using webhooks. Inventory updates from Epicor to Magento are near real-time, also driven by events (BPMs). Other entities like product attributes or customer address changes might be event-driven or scheduled for batch processing, depending on business requirements and data volatility.

Technology FAQs

▸ Can I use low-code/no-code tools to build Magento-Epicor workflows?
Absolutely. Modern iPaaS platforms offer powerful low-code/no-code environments, allowing business users and citizen integrators to design, deploy, and manage complex Magento-Epicor workflows (e.g., Order-to-Cash, Product Master Sync) using visual drag-and-drop interfaces. This significantly reduces development time and reliance on specialized IT resources.

AI & Automation FAQs

▸ How does AI augment the Magento-Epicor integration logic?
AI enhances integration by providing intelligent automation for tasks like auto-suggesting field mappings between Magento and Epicor entities, anomaly detection in order flows, automated exception handling for common errors, and predictive analytics for inventory optimization. This transforms reactive processes into proactive, self-optimizing workflows.

Security & Compliance FAQs

▸ What are the security considerations for Magento-Epicor integrations, especially with payment data?
Security is paramount. We use OAuth 2.0 or dedicated integration tokens with the principle of least privilege, store credentials securely in an iPaaS vault, and encrypt all data in transit (TLS 1.2+) and at rest. For payment data, we ensure PCI DSS compliance by tokenizing sensitive information within Magento and relying on certified payment gateways, preventing raw data exposure within the iPaaS.

Performance FAQs

▸ How do you handle API rate limits and performance during high-volume periods?
We manage Magento and Epicor API rate limits and performance through intelligent throttling and queuing mechanisms within the iPaaS. This includes batching non-real-time updates, utilizing asynchronous processing, and implementing exponential backoff for retries. Caching for static data and continuous monitoring of API usage further ensure optimal throughput without overloading either system, preventing 429 errors.

Customization FAQs

▸ Can the integration support custom fields and business logic unique to my company?
Yes, the iPaaS is highly flexible. It supports mapping custom attributes from Magento to Epicor's user-defined fields (UDFs) or custom tables. Our visual rules engine allows you to embed complex, conditional business logic, apply custom transformations, and extend workflows to meet your unique operational requirements, all often without writing a single line of code.
Implementation Timeline

Go live with Magento + Epicor in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Magento and Epicor, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Magento + Epicor deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Magento + Epicor.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Magento + Epicor integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo