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Connect™

Unify NetSuite & Epicor E10: Drive Operational Excellence with AI-Powered Integration

Break down ERP silos. Automate Order-to-Cash, Inventory, and Procure-to-Pay workflows in real-time. Achieve a single source of truth for finance and manufacturing.

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The Challenge

The Challenge: Disconnected Operations Between NetSuite & Epicor E10

Many organizations leverage the robust financial and broader ERP capabilities of NetSuite while relying on Epicor E10 for its specialized strengths in manufacturing, supply chain, and production management. However, operating these two powerful ERPs in isolation or with brittle, custom integrations creates significant operational hurdles.

  • Manual data entry leading to errors, delays, and increased labor costs.
  • Inconsistent data between systems, causing reconciliation issues and unreliable reporting.
  • Delayed order fulfillment and inaccurate inventory information, impacting customer satisfaction and sales.
  • Lack of real-time visibility into the complete business cycle, hindering strategic decision-making.
  • Fragile point-to-point integrations that break with system updates, creating technical debt.
  • Difficulty in achieving consolidated financial views and accurate cost accounting.
Integration Diagram
Solution Illustration
The Solution

The Solution: Seamless NetSuite & Epicor E10 Integration with iPaaS

Our AI-powered Integration Platform as a Service (iPaaS) provides a unified, intelligent solution to connect NetSuite and Epicor E10. It establishes a dynamic bridge between your financial operations and manufacturing processes, ensuring real-time data flow, automated workflows, and a single, accurate view of your business.

  • Pre-built, configurable connectors for NetSuite and Epicor E10.
  • Visual, drag-and-drop workflow designer for rapid integration development.
  • AI-assisted data mapping and transformation engine.
  • Real-time event-driven architecture for instant data synchronization.
  • Robust error handling, monitoring, and alerting capabilities.
Implementation Timeline

Go live with NetSuite + Epicor E10 in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both NetSuite and Epicor E10, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most NetSuite + Epicor E10 deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Pre-built, configurable connectors for NetSuite and Epicor E10.
  • Visual, drag-and-drop workflow designer for rapid integration development.
  • AI-assisted data mapping and transformation engine.
  • Real-time event-driven architecture for instant data synchronization.
  • Robust error handling, monitoring, and alerting capabilities.
  • Scalable cloud-native platform designed for high-volume transactions.
  • Comprehensive security and compliance features.

NetSuite & Epicor E10: Technical Integration Details

Our iPaaS provides a robust, API-first framework for integrating NetSuite and Epicor E10. It leverages the strengths of each system's API capabilities and orchestrates complex data flows with precision and resilience.

Data Flow Steps

Secure Connection: Establish authenticated connections to NetSuite via Token-Based Authentication (TBA) and Epicor E10 via OAuth 2.0/token-based authentication.

Event Listener/Polling: Configure iPaaS to listen for NetSuite events (SuiteScript, webhooks, saved search triggers) or Epicor E10 BPM events, or schedule polling for less time-sensitive data.

Data Extraction: Extract relevant data from the source system using optimized API calls (e.g., NetSuite `getList` or REST API `GET`, Epicor E10 RESTful `GET`).

Data Transformation & Harmonization: Map source data fields to target system fields, applying business rules, lookups, and data cleansing to ensure canonical data format and consistency. AI-assisted mapping accelerates this step.

Data Validation: Implement pre-send validation within the iPaaS, often augmented by AI anomaly detection, to ensure data integrity before submission to the target ERP.

Data Loading: Ingest transformed data into the target system using optimized API calls (e.g., NetSuite `addList`/`updateList` or REST API `POST`/`PATCH`, Epicor E10 RESTful `POST`/`PATCH`).

Error Handling & Monitoring: Log all transactions, manage retries for transient errors, route persistent failures to dead-letter queues, and alert stakeholders via centralized dashboards.

Status Updates: Propagate status changes (e.g., order fulfillment status, invoice payment status) back to the source system or other connected applications as needed.

Data Touchpoints

NetSuite: Customer, Sales Order, Item, Invoice, Vendor, Vendor Bill, Payment, Journal Entry, Item Fulfillment, Employee.
Epicor E10: Customer, Sales Order, Part/Product, Inventory (PartQty/PartBin), Purchase Order, Vendor, AP Invoice, Shipment (ShipHead/ShipDtl), GL Account, Job (JobHead).

"NetSuite <-> iPaaS <-> Epicor E10. Data flows bi-directionally for core entities like Customer, Item/Part, Sales Order, Vendor, Purchase Order, and Inventory. Event-driven triggers initiate real-time updates, while scheduled syncs handle bulk data transfers. The iPaaS acts as the central orchestration layer, performing data transformation, validation, and error handling."

Pricing

Simple, transparent pricing for NetSuite + Epicor E10.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating NetSuite

Integrating NetSuite fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Core Entities & Field-Level Mappings for NetSuite & Epicor E10 Integration

A successful integration hinges on precise mapping and transformation of key business entities between NetSuite and Epicor E10. Our iPaaS provides a visual mapping canvas, allowing for granular control and AI assistance.

Customer

Synchronize customer master data to ensure a consistent 360-degree view across sales, finance, and manufacturing.

NetSuite Fields

entityId companyName firstName lastName email phone billAddress shipAddress subsidiary currency

Epicor E10 Fields

CustNum (Epicor ID) CustID (External/User-defined ID) Name Address1 City State Zip Country PhoneNum EmailAddress TermsCode SalespersonCode

Mapping Notes

Map NetSuite `entityId` to Epicor `CustID` for external reference. `companyName` to `Name`. Address fields require careful standardization. `subsidiary` in NetSuite may map to `Company` in Epicor for multi-company setups. `TermsCode` and `SalespersonCode` in Epicor often require lookup against Epicor master data.

Next Steps

See NetSuite + Epicor E10 integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

eCommerce Order-to-Cash Automation

Automate the complete sales order lifecycle from an eCommerce platform through NetSuite for financial processing and Epicor E10 for manufacturing and fulfillment. This ensures real-time order visibility and accurate financial and inventory records across both ERPs.

Integration Steps:

  1. 0 New Sales Order created in eCommerce platform.
  2. 1 iPaaS captures order event and creates Sales Order in NetSuite (for financial tracking).
  3. 2 iPaaS creates corresponding Sales Order/Job in Epicor E10 (for manufacturing/fulfillment).
  4. 3 Inventory updates from Epicor E10 flow to NetSuite and eCommerce.
  5. 4 Shipment confirmations from Epicor E10 update NetSuite and trigger customer notifications.
  6. 5 Invoice generated in NetSuite upon fulfillment and synced with Epicor E10 for complete financial record.

Business Outcome

Accelerated order processing, reduced manual data entry, real-time inventory accuracy, faster cash conversion cycle, improved customer satisfaction.

Frequency

Real-time, Event-driven

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Real-time Data Accuracy
Ensure consistent, up-to-date information across NetSuite and Epicor E10, eliminating discrepancies and improving decision-making.
Accelerated Order-to-Cash
Automate sales order processing from creation to fulfillment and invoicing, drastically reducing cycle times.
Optimized Inventory Management
Achieve a unified view of inventory across both ERPs, preventing overselling and optimizing stock levels.
Streamlined Procure-to-Pay
Automate POs, vendor bills, and payments between Epicor E10 and NetSuite, enhancing AP efficiency and vendor relations.
Reduced Manual Effort & Errors
Eliminate manual data entry and reconciliation tasks, freeing up staff for higher-value activities and minimizing human error.
Enhanced Financial Visibility
Consolidate financial data from Epicor E10 into NetSuite for comprehensive, real-time reporting and analysis.
Scalability & Future-Proofing
A flexible iPaaS architecture supports business growth and adapts easily to future system changes or additions, avoiding technical debt.
✨

Real-time Data Accuracy

99.9% Data Consistency

📋 What You Get

Ensure consistent, up-to-date information across NetSuite and Epicor E10, eliminating discrepancies and improving decision-making.

💼 Business Impact

This benefit directly contributes to 99.9% improvement in Data Consistency, enabling your team to focus on high-value strategic initiatives.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST (SOAP) /services/NetSuitePort20232 Primary SuiteTalk SOAP web services endpoint for comprehensive record management (add, update, get, search) across most NetSuite entities like Customer, SalesOrder, Item, Invoice, VendorBill. Ideal for robust, high-volume transactions.
POST/GET/PUT/DELETE /app/site/hosting/restlet.nl Base URL for custom RESTlets, allowing developers to create highly specific RESTful APIs for complex business logic, custom record interactions, or optimized data retrieval/updates, offering more flexibility and performance than generic SOAP calls for certain use cases. Excellent for event-driven triggers.
GET/PATCH/DELETE /services/rest/record/v1/{recordType}/{id} Standard REST API endpoints for direct interaction with common records (e.g., `/customer/{id}`, `/salesOrder/{id}`). Part of NetSuite's evolving REST API strategy, offering a more modern interface for common record operations, especially for external systems.

⚡ Transformation Logic

  • Cross-Reference Lookups: Map internal IDs (e.g., NetSuite `internalId` for subsidiary) to Epicor E10 `Company` codes, or `PartNum` between systems.
  • Data Type Conversion: Convert string to numeric, date formats, boolean values.
  • Concatenation/Splitting: Combine first/last names, split addresses.
  • Conditional Logic: Apply different transformations based on record type, status, or specific field values (e.g., apply different pricing rules for different customer segments).
  • Default Values: Assign default values for missing non-critical fields.
  • Data Masking/Redaction: For sensitive data in logs or specific fields (e.g., PII, PCI).

🛡️ Error Handling

  • API Rate Limit Exceeded: Handled by throttling and exponential backoff.
  • Data Validation Failure: AI flags invalid data; message routed to DLQ.
  • Record Locking: Managed by concurrency controls and retries.
  • System Downtime: Messages queued for later processing with circuit breaker patterns.
  • Schema Mismatch: Detected during design time with visual mapping, or flagged by AI at runtime.
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General FAQs

▸ Why should I integrate NetSuite and Epicor E10?
Integrating NetSuite and Epicor E10 eliminates data silos, automates critical business processes like Order-to-Cash and Procure-to-Pay, and provides a unified view of your financial and operational data. This leads to increased efficiency, improved data accuracy, faster decision-making, and enhanced customer satisfaction.

Workflows FAQs

▸ What are the common workflows automated by this integration?
Common workflows include eCommerce Order-to-Cash automation (syncing sales orders, inventory, shipments, invoices), real-time inventory synchronization, Procure-to-Pay automation (POs, vendor bills, payments), new customer/vendor onboarding, and manufacturing job scheduling/status updates.

Technical FAQs

▸ How does your iPaaS handle API limits for NetSuite and Epicor E10?
Our iPaaS is designed to intelligently manage API governor limits for both NetSuite and Epicor E10. It employs strategies like batch processing, intelligent throttling, exponential backoff for retries, and asynchronous queuing to optimize API usage and prevent rate limit exhaustion, ensuring smooth, uninterrupted data flow.
▸ Is real-time synchronization possible between NetSuite and Epicor E10?
Yes, real-time synchronization is a core capability. By leveraging event-driven triggers like NetSuite's SuiteScript/webhooks and Epicor E10's Business Process Management (BPM) directives, our iPaaS can capture and process data changes instantaneously, enabling near real-time updates across both ERPs.

Customization FAQs

▸ Can I integrate custom fields from NetSuite and Epicor E10?
Yes, our iPaaS fully supports the integration of custom fields from both NetSuite and Epicor E10. The visual mapping canvas allows you to easily map these fields, and our AI-assisted features can even suggest mappings for custom fields based on their names and data types.

AI Features FAQs

▸ How does AI enhance the NetSuite Epicor E10 integration?
AI significantly enhances the integration by providing intelligent mapping suggestions, detecting data anomalies (e.g., unusual order values, duplicate records), suggesting automated error remediation, and assisting in workflow generation. This leads to higher data quality, faster development, and more resilient integrations.

Security FAQs

▸ What authentication methods are used for NetSuite and Epicor E10?
For NetSuite, we primarily use Token-Based Authentication (TBA), which is NetSuite's recommended secure method, and OAuth 2.0 for newer REST APIs. For Epicor E10, we leverage OAuth 2.0 or token-based authentication via its RESTful APIs. All credentials are securely stored and managed within the iPaaS platform.

Data Management FAQs

▸ How do you ensure data integrity and handle errors?
Our platform employs robust error handling with detailed logging, configurable retry mechanisms with exponential backoff, and dead-letter queues for unrecoverable messages. AI-driven validation proactively detects data anomalies, and automated alerts notify relevant teams of critical failures, ensuring data integrity and minimizing data loss.
Pricing

Simple, transparent pricing for NetSuite + Epicor E10.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See NetSuite + Epicor E10 integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo