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Connect™

Unify NetSuite & Epicor Kinetic: Drive Efficiency, Gain Control

Bridge your core ERPs with an AI-powered iPaaS for seamless data flow, automated workflows, and real-time insights across your entire enterprise.

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The Challenge

The Challenge of Disconnected ERPs: NetSuite & Epicor Kinetic

Running NetSuite and Epicor Kinetic in silos creates a fragmented operational landscape. Manual data transfers, inconsistent information, and delayed reporting hinder agility, increase costs, and expose businesses to significant risks.

  • Manual data entry leads to errors, delays, and increased operational costs.
  • Inconsistent customer, vendor, and product data across systems.
  • Lack of real-time visibility into sales, inventory, and financial performance.
  • Complex and time-consuming month-end close processes.
  • Difficulty in achieving a unified view of the customer and supply chain.
  • Compliance risks due to disparate data and audit trails.
  • Inefficient procure-to-pay and order-to-cash workflows.
Integration Diagram
Solution Illustration
The Solution

The Intelligent iPaaS Solution for NetSuite & Epicor Kinetic

Our modern iPaaS platform provides a robust, low-code, and AI-powered solution to seamlessly integrate NetSuite and Epicor Kinetic. It acts as the central nervous system for your enterprise data, orchestrating complex workflows and ensuring real-time synchronization with unparalleled efficiency and accuracy.

  • Pre-built, customizable connectors for NetSuite and Epicor Kinetic.
  • Visual drag-and-drop workflow designer for rapid development.
  • AI-driven data mapping and transformation suggestions.
  • Event-driven architecture for real-time data synchronization.
  • Robust error handling, monitoring, and alerting.
Implementation Timeline

Go live with NetSuite + Epicor Kinetic in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both NetSuite and Epicor Kinetic, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most NetSuite + Epicor Kinetic deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Pre-built, customizable connectors for NetSuite and Epicor Kinetic.
  • Visual drag-and-drop workflow designer for rapid development.
  • AI-driven data mapping and transformation suggestions.
  • Event-driven architecture for real-time data synchronization.
  • Robust error handling, monitoring, and alerting.
  • Support for both SuiteTalk/RESTlets (NetSuite) and Kinetic REST APIs (OData).
  • Secure, scalable cloud-native integration platform.

Technical Integration Details: NetSuite & Epicor Kinetic

Our iPaaS solution provides a robust, API-first approach to integrate NetSuite and Epicor Kinetic. It leverages the strengths of both platforms' API capabilities, orchestrating complex data flows and ensuring secure, reliable, and scalable connectivity.

Data Flow Steps

API Connection & Authentication: Establish secure connections using NetSuite's Token-Based Authentication (TBA) and Epicor Kinetic's OAuth 2.0. Credentials are securely stored and managed.

Event Triggering: Configure event listeners for NetSuite (SuiteScript, webhooks, saved search triggers) and Epicor Kinetic (webhooks, event streams, or scheduled BAQ polling) to initiate workflows.

Data Extraction: Extract relevant data from the source system via API calls (SuiteTalk, RESTlets, Kinetic REST APIs, BAQs).

Data Transformation & Harmonization: The iPaaS mapping engine transforms extracted data into a canonical format, applying business rules, lookups, and data cleansing to ensure consistency between systems.

Data Validation (AI-Enhanced): AI-driven validation checks for data integrity, identifies anomalies, and flags potential errors before data is committed to the target system.

Data Loading: Transformed and validated data is loaded into the target ERP using its respective APIs, often leveraging batch operations for performance.

Error Handling & Monitoring: Comprehensive logging, automated retries with exponential backoff, dead-letter queues, and real-time alerts ensure integration resilience.

Status Updates & Notifications: Post-integration, status updates can be sent back to the source system or notify relevant stakeholders.

Data Touchpoints

NetSuite: Customer, Item, Sales Order, Invoice, Vendor, Vendor Bill, Payment, Journal Entry, Item Fulfillment, Employee.
Epicor Kinetic: Customer, Sales Order, Part, Purchase Order, Vendor, AP Invoice, AR Invoice, Job Header, GL Journal Entry, Ship Head.

"A visual flow depicts data originating from either NetSuite or Epicor Kinetic, flowing through the iPaaS for authentication, extraction, AI-assisted transformation, and validation, before being securely loaded into the other ERP system. Bidirectional arrows illustrate two-way synchronization, with error handling and monitoring loops throughout."

Pricing

Simple, transparent pricing for NetSuite + Epicor Kinetic.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating NetSuite

Integrating NetSuite fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & Intelligent Mapping for NetSuite & Epicor Kinetic

Successful integration hinges on precise mapping of shared business entities. Our iPaaS provides a visual canvas, AI assistance, and robust transformation capabilities to ensure data integrity across NetSuite and Epicor Kinetic for critical records.

Customer

Represents an individual or company purchasing goods/services.

NetSuite Fields

entityId companyName firstName lastName email phone billAddress shipAddress subsidiary currency

Epicor Kinetic Fields

CustNum (PK) CustID (Unique ID) Name Address ContactName PhoneNum EmailAddress CreditLimit

Mapping Notes

Map `NetSuite.entityId` to an external reference field in Kinetic (e.g., `NetSuiteCustID_c`) and vice-versa for bidirectional sync. Address fields require careful sub-field mapping and potential standardization.

Next Steps

See NetSuite + Epicor Kinetic integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Unified Customer Master Data Management

Ensure a consistent 360-degree view of your customers by synchronizing new customer creations and updates bidirectionally between NetSuite and Epicor Kinetic. This prevents data duplication and ensures sales, operations, and finance teams work with accurate information.

Integration Steps:

  1. 0 New Customer created in NetSuite or Epicor Kinetic.
  2. 1 iPaaS detects the new record (via webhook or API event).
  3. 2 Data transformed to canonical format and mapped to the target system's Customer entity.
  4. 3 Customer record created/updated in the other ERP.
  5. 4 AI validates address formats, contact details, and flags potential duplicates.

Business Outcome

Eliminates duplicate customer records, improves customer service responsiveness, ensures accurate billing and order fulfillment.

Frequency

Real-time/Event-driven

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Real-time Data Accuracy
Ensure consistent and up-to-date information across NetSuite and Epicor Kinetic, eliminating manual errors and data discrepancies.
Automated Workflows
Streamline critical business processes like Order-to-Cash and Procure-to-Pay, reducing manual effort and processing times.
Enhanced Financial Visibility
Gain a consolidated view of financial data, enabling faster closes, accurate reporting, and strategic decision-making.
Optimized Inventory Management
Synchronize inventory levels and product data between ERPs to prevent overselling, optimize stock, and improve fulfillment.
Reduced Operational Costs
Minimize manual data entry, reconciliation efforts, and IT overhead associated with custom point-to-point integrations.
Faster Time-to-Value
Leverage low-code/no-code tools and AI assistance to deploy new integrations and automations in weeks, not months.
Improved Compliance & Auditability
Maintain comprehensive audit trails and enforce data governance rules across all integrated systems, supporting regulatory compliance.
✨

Real-time Data Accuracy

99% Data Consistency

📋 What You Get

Ensure consistent and up-to-date information across NetSuite and Epicor Kinetic, eliminating manual errors and data discrepancies.

💼 Business Impact

This benefit directly contributes to 99% improvement in Data Consistency, enabling your team to focus on high-value strategic initiatives.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST (SOAP) /services/NetSuitePort20232 Primary SuiteTalk SOAP web services endpoint for comprehensive record management (add, update, get, search) across most NetSuite entities like Customer, SalesOrder, Item, Invoice, VendorBill.
POST/GET/PUT/DELETE /app/site/hosting/restlet.nl Base URL for custom RESTlets, allowing developers to create highly specific RESTful APIs for complex business logic, custom record interactions, or optimized data retrieval/updates, offering more flexibility and performance than generic SOAP calls for certain use cases.
GET/PATCH/DELETE /services/rest/record/v1/customer/{id} Standard REST API endpoint for directly interacting with Customer records. Part of NetSuite's evolving REST API strategy, offering a more modern interface for common record operations.
GET/PATCH/DELETE /services/rest/record/v1/salesOrder/{id} Standard REST API endpoint for directly interacting with Sales Order records. Ideal for fetching or updating specific sales order details in a RESTful manner.

⚡ Transformation Logic

  • Data Type Conversion: Automatic conversion of data types (e.g., string to number, date formats).
  • Value Mapping: Translating picklist values, status codes, and country codes between systems.
  • Concatenation/Splitting: Combining or separating fields (e.g., first name + last name).
  • Conditional Logic: Applying rules based on data values (e.g., if 'Customer Type' is 'Wholesale', apply 'Tier 2' pricing).
  • Default Values: Assigning default values for missing fields.
  • Lookup Tables: Using internal or external lookup tables for complex data translations (e.g., NetSuite Subsidiary ID to Kinetic Company ID).

🛡️ Error Handling

  • API Rate Limit Exceeded: Handled by queuing and exponential backoff.
  • Data Validation Failure: Messages routed to dead-letter queue with details for correction.
  • Record Locking/Concurrency Issues: Retries with delays or intelligent sequencing.
  • Network Connectivity Issues: Automated retries and alerts.
  • Schema Mismatch: Flagged during design or by AI validation, requiring mapping adjustment.
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Integration FAQs

▸ What is the best way to integrate NetSuite with Epicor Kinetic?
The most effective way is to leverage a modern, AI-powered Integration Platform as a Service (iPaaS). An iPaaS provides pre-built connectors, robust visual mapping, workflow orchestration, and centralized monitoring, enabling API-first, event-driven integrations that are scalable, secure, and maintainable, far superior to custom code or legacy tools.

Technical Capabilities FAQs

▸ Does this integration support real-time synchronization between NetSuite and Epicor Kinetic?
Yes, absolutely. Our iPaaS utilizes event-driven architecture, leveraging webhooks from Epicor Kinetic and SuiteScript/API triggers from NetSuite to achieve near real-time data synchronization for critical entities like Sales Orders, Inventory, and Customer updates. For high-volume or less time-sensitive data, scheduled batch processing is also supported.

Performance & Scalability FAQs

▸ How are NetSuite's governor limits and Epicor Kinetic's API rate limits managed?
Our iPaaS is specifically designed to manage API limits for both ERPs. It employs intelligent queuing, batch processing (e.g., NetSuite's `addList`), parallelization with caution, and exponential backoff for retries. This ensures optimal throughput, prevents exceeding limits, and maintains system stability for both NetSuite and Epicor Kinetic.

Customization & Development FAQs

▸ Can I use low-code/no-code tools to customize NetSuite and Epicor Kinetic integrations?
Yes, our modern iPaaS offers extensive low-code/no-code capabilities. Business users and citizen integrators can visually design, customize, and manage complex integration workflows, data mappings, and transformation rules between NetSuite and Epicor Kinetic without writing extensive code. This accelerates development and reduces IT dependency.

AI Capabilities FAQs

▸ How does AI enhance the NetSuite and Epicor Kinetic integration process?
AI significantly enhances integrations by providing intelligent mapping suggestions, automating data validation, detecting anomalies (e.g., unusual transaction amounts, duplicate records), and suggesting optimal workflow patterns. This leads to higher data quality, reduced manual intervention, faster issue resolution, and more resilient integration workflows.

Data & Entities FAQs

▸ What are the common data entities synchronized between NetSuite and Epicor Kinetic?
Commonly synchronized entities include Customer, Item/Part (Product), Sales Order, Purchase Order, Vendor, AR Invoice, AP Invoice, and General Ledger Journal Entries. The specific entities depend on your business processes, and our iPaaS provides flexible mapping for all standard and custom fields.

Security & Compliance FAQs

▸ How is data security and compliance handled for this integration?
Security is paramount. We utilize NetSuite's Token-Based Authentication (TBA) and Epicor Kinetic's OAuth 2.0. All data in transit is encrypted with TLS 1.2+, and data at rest is encrypted. We adhere to the principle of least privilege, securely manage credentials, and support compliance standards like GDPR, PCI DSS, and SOC 2 Type II, ensuring robust data protection.

Customization & Extensibility FAQs

▸ Can I integrate custom fields and workflows from both NetSuite and Epicor Kinetic?
Yes. Our iPaaS allows for seamless mapping and integration of custom fields from both NetSuite (via SuiteBuilder) and Epicor Kinetic (User Defined Fields). Furthermore, you can extend standard workflows or trigger iPaaS flows using NetSuite SuiteScripts/Workflows and Epicor Kinetic BPMs/customizations, ensuring all your unique business logic is supported.
Pricing

Simple, transparent pricing for NetSuite + Epicor Kinetic.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See NetSuite + Epicor Kinetic integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo