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Oracle EBS + Amazon Fulfillment: Real-time ERP & FBA Integration

Automate order-to-cash, synchronize inventory, and reconcile financials with a powerful low-code iPaaS and AI-driven workflows.

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The Challenge

The Challenge: Disconnected Operations Between ERP & Fulfillment

Managing your business with Oracle EBS and Amazon Fulfillment as separate entities creates significant operational friction. The gap between your financial backbone and your primary sales/fulfillment channel leads to inefficiencies, errors, and missed opportunities.

  • Manual Data Entry: Re-keying Amazon orders into Oracle EBS, leading to delays and transcription errors.
  • Inventory Discrepancies: Outdated stock levels in Amazon FBA, resulting in overselling or lost sales.
  • Delayed Financial Close: Complex, manual reconciliation of Amazon's intricate settlement reports against your EBS General Ledger.
  • Lack of Real-time Visibility: No unified view of order status, inventory, or financial performance across systems.
  • Inefficient Returns Processing: Manual handling of Amazon FBA returns, causing inventory and accounting headaches.
  • Scalability Bottlenecks: Inability to rapidly grow Amazon sales without overwhelming manual processes.
Integration Diagram
Solution Illustration
The Solution

The Solution: Smart Integration for Oracle EBS & Amazon Fulfillment

Our iPaaS solution provides a powerful, low-code platform to seamlessly connect Oracle EBS with Amazon Fulfillment. By automating critical workflows, we empower your business with real-time data exchange, superior operational control, and the agility to thrive in the digital marketplace.

  • Real-time Order Synchronization: Automatically ingest Amazon orders into Oracle EBS.
  • Dynamic Inventory Management: Keep EBS and Amazon FBA inventory levels perfectly aligned.
  • Automated Financial Reconciliation: Streamline the posting of Amazon transactions to EBS GL.
  • Shipment Tracking & Updates: Sync FBA fulfillment status back to EBS and customers.
  • Returns Management: Automate inventory adjustments and credit memos for Amazon returns.
Implementation Timeline

Go live with Oracle EBS & Amazon Fulfillment + | Real-time ERP & FBA Sync in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Oracle EBS & Amazon Fulfillment and | Real-time ERP & FBA Sync, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Oracle EBS & Amazon Fulfillment + | Real-time ERP & FBA Sync deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Real-time Order Synchronization: Automatically ingest Amazon orders into Oracle EBS.
  • Dynamic Inventory Management: Keep EBS and Amazon FBA inventory levels perfectly aligned.
  • Automated Financial Reconciliation: Streamline the posting of Amazon transactions to EBS GL.
  • Shipment Tracking & Updates: Sync FBA fulfillment status back to EBS and customers.
  • Returns Management: Automate inventory adjustments and credit memos for Amazon returns.
  • Multi-Channel Fulfillment (MCF): Orchestrate non-Amazon orders via FBA and integrate with EBS.

Technical Integration Details: Powering Connectivity with iPaaS

Our iPaaS provides the robust, flexible, and secure framework necessary to bridge the technical complexities between Oracle EBS and Amazon Fulfillment. It acts as the intelligent orchestration layer, ensuring reliable, scalable, and high-performance data exchange.

Data Flow Steps

Connectivity Layer: Securely connect to Oracle EBS via its comprehensive set of APIs (REST, SOAP), Open Interface Tables, and Concurrent Programs. Connect to Amazon Fulfillment via the Amazon Selling Partner API (SP-API) using OAuth 2.0.

Event & Trigger Management: Utilize Amazon SP-API Notifications for real-time order and shipment events. For EBS, leverage Business Events, Change Data Capture (CDC), or scheduled polling for inventory and master data updates.

Data Transformation & Mapping: Employ the iPaaS's visual mapping engine to harmonize disparate data schemas, applying complex business logic, lookups, and AI-assisted transformations.

Workflow Orchestration: Design multi-step, conditional integration flows that manage the end-to-end lifecycle of orders, inventory, and financials.

Error Handling & Monitoring: Implement automated retries, dead-letter queues, real-time alerts, and comprehensive dashboards for proactive issue resolution.

Deployment & Governance: Manage the integration lifecycle from Dev to QA to Prod with version control, automated testing, and robust security policies.

Data Touchpoints

Oracle EBS Sales Order (OM) <-> Amazon Order
Oracle EBS Inventory Item (INV) <-> Amazon Inventory Item / Product
Oracle EBS Shipment (WSH) <-> Amazon Shipment
Oracle EBS General Ledger Journal (GL) <-> Amazon Settlement Report / Financial Event
Oracle EBS Customer (AR) <-> Amazon Customer (limited PII)
Oracle EBS Invoice (AR) <-> Amazon Financial Event (for AR reconciliation)

"Oracle EBS <--> (iPaaS - Data Transformation, Orchestration, AI) <--> Amazon Fulfillment (SP-API)"

Pricing

Simple, transparent pricing for Oracle EBS & Amazon Fulfillment + | Real-time ERP & FBA Sync.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Oracle EBS & Amazon Fulfillment

Integrating Oracle EBS & Amazon Fulfillment fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Core Entities and Intelligent Data Mapping

Seamless integration hinges on accurate and intelligent mapping of critical business entities between Oracle EBS and Amazon Fulfillment. Our iPaaS provides a visual, AI-assisted approach to ensure data integrity and accelerate integration development.

Sales Order (OM) ↔ Order

The central entity for customer purchases. Data flows from Amazon's 'Order' to Oracle EBS 'Sales Order'.

Oracle EBS & Amazon Fulfillment Fields

Header ID Order Number Order Type Customer ID Line Items (Item ID, Quantity, Price) Ship-To Location Payment Terms

| Real-time ERP & FBA Sync Fields

AmazonOrderId SellerOrderId PurchaseDate OrderStatus BuyerInfo ShippingAddress OrderTotal OrderItems (SKU, Quantity, ItemPrice)

Mapping Notes

Crucial to map Amazon's SellerSKU/ASIN to EBS Item ID. Handling of Amazon's OrderTotal (including various fees/promotions) requires careful mapping to EBS pricing and tax structures. Customer ID lookup/creation in EBS is also key.

Next Steps

See Oracle EBS & Amazon Fulfillment + | Real-time ERP & FBA Sync integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

End-to-End Order-to-Cash Automation (Amazon FBA to EBS)

Automate the entire lifecycle of an Amazon order, from capture in Amazon Seller Central to sales order creation, fulfillment, and financial posting in Oracle EBS.

Integration Steps:

  1. 0 New order detected in Amazon (via SP-API Notification or polling).
  2. 1 iPaaS extracts order details (items, quantity, price, shipping address, buyer info).
  3. 2 Data validated and transformed to Oracle EBS Sales Order format.
  4. 3 Sales Order (OM) automatically created in EBS, reserving inventory.
  5. 4 Amazon FBA fulfills the order and updates shipment status.
  6. 5 iPaaS captures Amazon shipment details (tracking number, carrier) and updates EBS Sales Order and notifies customer.
  7. 6 EBS Accounts Receivable processes invoice generated from Sales Order.

Business Outcome

Reduced order processing time, improved order accuracy, faster revenue recognition, and enhanced customer satisfaction.

Frequency

Real-time (event-driven)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Boost Operational Efficiency
Automate manual data entry tasks, reducing labor costs and freeing up staff for higher-value activities.
Achieve Real-time Visibility
Gain an accurate, unified view of inventory levels, order statuses, and financial performance across EBS and Amazon.
Accelerate Financial Close
Automate the complex reconciliation of Amazon settlement reports directly into Oracle EBS GL, streamlining accounting processes.
Improve Customer Satisfaction
Faster order processing, accurate inventory, and timely shipment updates lead to a superior customer experience.
Prevent Overselling & Stockouts
Real-time inventory synchronization ensures accurate product availability on Amazon, optimizing sales and avoiding fulfillment issues.
Scale with Confidence
Handle increasing order volumes and expand your Amazon presence without proportional increases in operational overhead.
Enhance Data Quality
Leverage AI-driven validation and automated transformation to ensure consistent, error-free data across both systems.
✨

Boost Operational Efficiency

70% Reduction in manual data entry

📋 What You Get

Automate manual data entry tasks, reducing labor costs and freeing up staff for higher-value activities.

💼 Business Impact

This benefit directly contributes to 70% improvement in Reduction in manual data entry, enabling your team to focus on high-value strategic initiatives.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST /webservices/rest/xxomsalesorder_api/api/salesOrders OR /fnd/services/SOAProvider/SalesOrderService To create new Sales Orders in Oracle EBS Order Management from Amazon orders. This typically involves custom REST APIs or standard Oracle Integration Cloud (OIC) adapters for EBS.
GET/PUT/POST /webservices/rest/xxinvitemapi/api/items OR INVREPLENISHREQ_INTERFACE To retrieve product master data or update inventory levels in Oracle EBS Inventory. For high-volume updates, leveraging Open Interface Tables (e.g., MTLTRANSACTIONSINTERFACE) with Concurrent Programs is common.
POST /webservices/rest/xxgljournalapi/api/journals OR GL_INTERFACE To post aggregated financial entries from Amazon Settlement Reports to Oracle EBS General Ledger. Direct insertion into GL_INTERFACE table is a high-performance option.

⚡ Transformation Logic

  • Data Type Conversion: Automatically convert string to numeric, date formats, etc.
  • Concatenation/Splitting: Combine buyer name fields or split addresses.
  • Lookup Tables: Translate Amazon `CarrierCode` to EBS internal carrier IDs.
  • Conditional Logic: Apply different pricing rules based on product category or promotion type.
  • Aggregation: Sum up multiple Amazon financial events for a single EBS GL journal line.
  • Default Values: Assign default values for non-mandatory fields if source data is missing.

🛡️ Error Handling

  • Schema Mismatch: Source data doesn't fit target schema after transformation.
  • Business Rule Violation: Data fails a custom validation rule (e.g., negative quantity).
  • Authentication Failure: Invalid credentials for EBS or Amazon API.
  • Network Timeout: Temporary connectivity issues between iPaaS and systems.
  • External System Downtime: EBS or Amazon API is temporarily unavailable.
  • Semantic Errors: Data is syntactically correct but logically flawed (e.g., incorrect item price).
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Integration FAQs

▸ What is the best way to integrate Oracle EBS with Amazon Fulfillment?
The most effective approach is to use a modern iPaaS (Integration Platform as a Service). It provides pre-built connectors for Oracle EBS (APIs, Open Interfaces) and Amazon SP-API, facilitating API-first, event-driven integrations, robust data mapping, and centralized orchestration. This avoids point-to-point complexities and enables scalable, resilient workflows.

Data Synchronization FAQs

▸ Can I achieve real-time order and inventory synchronization between EBS and Amazon FBA?
Yes, real-time synchronization is achievable. For Amazon, we leverage SP-API Notifications (webhooks) for new orders and shipment updates. For EBS, Change Data Capture (CDC) or Business Events can trigger immediate inventory updates. An iPaaS orchestrates these events to ensure near real-time data consistency.

Financial Integration FAQs

▸ How do you handle Amazon's complex Settlement Reports for Oracle EBS GL reconciliation?
Our iPaaS automates this. It retrieves Amazon Settlement Reports, decrypts and parses the detailed Financial Events, then applies intelligent transformation rules to map each transaction type (sales, fees, refunds) to the correct Oracle EBS General Ledger account combinations. AI can also assist in anomaly detection and categorization.

Challenges & Solutions FAQs

▸ What are the common challenges when integrating Oracle EBS with Amazon Fulfillment?
Challenges include Oracle EBS's complex data model and reliance on legacy interfaces alongside newer APIs, Amazon's strict SP-API rate limits and evolving versions, intricate data transformations for financial reconciliation, and ensuring real-time inventory accuracy across multiple channels. Our iPaaS addresses these through specialized connectors, intelligent throttling, and robust mapping engines.

Low-Code/No-Code FAQs

▸ Can I use low-code tools to automate workflows involving Oracle EBS and Amazon?
Absolutely. Modern iPaaS platforms offer low-code/no-code visual designers that allow business users to build and manage sophisticated integration workflows. This empowers functional teams to automate tasks like order processing, inventory updates, and financial reconciliation without extensive coding, accelerating digital transformation.

AI Enhancements FAQs

▸ How does AI enhance this integration?
AI significantly enhances the integration by providing intelligent data validation, anomaly detection in financial transactions or inventory levels, AI-assisted data mapping suggestions, and smart routing for exceptions. This reduces manual effort, improves data quality, and offers proactive insights.

Security & Compliance FAQs

▸ What are the security considerations for this integration?
Security is paramount. We implement secure credential management (encrypted secrets, OAuth 2.0 token rotation), use encrypted protocols (HTTPS/TLS) for data in transit, restrict network access via IP whitelisting and VPNs, and leverage granular Role-Based Access Control (RBAC) for integration users. We also adhere to Amazon's Data Protection Policy and relevant privacy regulations (GDPR, CCPA).

Customization FAQs

▸ Is it possible to integrate my custom Oracle EBS modules or extensions with Amazon?
Yes, our iPaaS is flexible enough to integrate with custom Oracle EBS modules or extensions. This often involves working with custom APIs, database tables, or concurrent programs that your customizations use, ensuring your unique business logic is fully integrated into your enterprise workflows.
Pricing

Simple, transparent pricing for Oracle EBS & Amazon Fulfillment + | Real-time ERP & FBA Sync.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Oracle EBS & Amazon Fulfillment + | Real-time ERP & FBA Sync integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo