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Connect™

Unify Oracle EBS & Amazon Seller Central: Master eCommerce Operations

Automate order-to-cash, inventory, and financials with intelligent, real-time integration for your Amazon business.

The Challenge

The Disconnect: Why Manual Processes Cripple Your Amazon Business

Operating Amazon Seller Central without seamless integration to your Oracle EBS ERP creates significant operational hurdles, leading to inefficiencies, errors, and missed growth opportunities.

  • Manual order entry from Amazon into EBS is time-consuming and prone to human error.
  • Inaccurate inventory levels lead to overselling, stockouts, and poor customer experience on Amazon.
  • Complex Amazon Settlement Reports require tedious manual reconciliation in Oracle EBS, delaying financial close.
  • Disjointed customer data across systems hinders unified support and personalization.
  • Lack of real-time visibility into sales, returns, and inventory across both platforms.
Integration Diagram
Solution Illustration
The Solution

The Unified Solution: Oracle EBS & Amazon Seller Central with Intelligent iPaaS

Our powerful iPaaS platform provides a comprehensive, AI-enhanced solution to seamlessly connect Oracle EBS and Amazon Seller Central. It orchestrates complex workflows, automates data synchronization, and provides real-time visibility, transforming your eCommerce operations.

  • Pre-built, configurable connectors for Oracle EBS (APIs, Open Interfaces) and Amazon SP-API.
  • Bi-directional, event-driven data synchronization for orders, inventory, and financials.
  • Low-code visual designer for building and customizing integration workflows.
  • AI-powered data mapping, validation, and anomaly detection.
  • Centralized monitoring, logging, and robust error handling.
Implementation Timeline

Go live with Oracle EBS Amazon Seller Central + | ERP & Marketplace Sync in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Oracle EBS Amazon Seller Central and | ERP & Marketplace Sync, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Oracle EBS Amazon Seller Central + | ERP & Marketplace Sync deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Pre-built, configurable connectors for Oracle EBS (APIs, Open Interfaces) and Amazon SP-API.
  • Bi-directional, event-driven data synchronization for orders, inventory, and financials.
  • Low-code visual designer for building and customizing integration workflows.
  • AI-powered data mapping, validation, and anomaly detection.
  • Centralized monitoring, logging, and robust error handling.
  • Scalable architecture to handle peak eCommerce volumes.
  • Secure credential management and compliance adherence.

Technical Integration Details: Connecting EBS and Amazon SP-API

Our iPaaS provides a robust, secure, and scalable framework for integrating Oracle EBS and Amazon Seller Central. It leverages the best of both systems' connectivity options, orchestrating complex data flows with precision and resilience.

Data Flow Steps

Connectivity Setup: Securely configure connectors for Oracle EBS (REST APIs, SOAP, Open Interfaces) and Amazon SP-API (OAuth 2.0).

Workflow Design: Visually design end-to-end integration flows using a low-code canvas, defining triggers, actions, and conditional logic.

Data Mapping & Transformation: Utilize the advanced mapping engine and AI assistance to transform data between EBS's complex structures (TCA, flexfields) and Amazon's specific data models.

Error Handling & Monitoring: Implement intelligent retry mechanisms, dead-letter queues, and real-time dashboards for proactive issue resolution.

Deployment & Governance: Deploy integrations through CI/CD pipelines, manage versions, and monitor performance with comprehensive governance tools.

Data Touchpoints

Amazon -> EBS: New Orders, Inventory Updates (FBA/FBM), Shipment Confirmations (from 3PL/WMS via Amazon), Settlement Reports, Returns.
EBS -> Amazon: Inventory Levels, Product Master Data, Pricing Updates, Shipment Tracking (from EBS WSH), AR Invoices (for reconciliation).

"Amazon Seller Central (Orders, Inventory, Reports) <-> iPaaS (Connectors, Workflow Engine, Data Mapper, AI Co-Pilot) <-> Oracle EBS (Order Management, Inventory, Accounts Receivable, General Ledger)"

Pricing

Simple, transparent pricing for Oracle EBS Amazon Seller Central + | ERP & Marketplace Sync.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Oracle EBS Amazon Seller Central

Integrating Oracle EBS Amazon Seller Central fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & Intelligent Mapping

The integration intelligently maps core business entities between Amazon Seller Central and Oracle EBS, ensuring data integrity and consistency across your enterprise. Our iPaaS handles the complexity of schema differences and data transformations.

Order / Sales Order

Translates Amazon customer purchases into actionable sales orders in EBS.

Oracle EBS Amazon Seller Central Fields

Header ID Order Number Order Type Customer ID Line Items (Item ID, Quantity, Price) Ship-To Address Bill-To Address Payment Terms

| ERP & Marketplace Sync Fields

AmazonOrderId PurchaseDate OrderStatus BuyerInfo ShippingAddress OrderTotal FulfillmentChannel OrderItem (ASIN, SellerSKU, QuantityOrdered, ItemPrice)

Mapping Notes

Amazon's 'Order' maps to EBS 'Sales Order (OM)'. 'OrderItem' SellerSKU is critical for mapping to EBS 'Inventory Item' number. Price components (ItemPrice, ShippingPrice, PromotionDiscount) require granular mapping to EBS line items and potentially discounts/charges. BuyerInfo (limited PII) maps to EBS Customer (AR) for existing customers or triggers new customer creation with anonymized data.

Next Steps

See Oracle EBS Amazon Seller Central + | ERP & Marketplace Sync integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Real-time Order-to-Cash Automation

Seamlessly capture new customer orders from Amazon Seller Central and automatically create corresponding Sales Orders in Oracle EBS Order Management, triggering fulfillment processes without manual intervention.

Integration Steps:

  1. 0 New order placed on Amazon Seller Central (via SP-API webhook).
  2. 1 iPaaS captures order data, validates shipping address, and checks for existing customer in EBS.
  3. 2 Order data is transformed to match EBS Sales Order (OM) schema, including item mapping (Amazon SKU to EBS Item ID) and pricing components.
  4. 3 Sales Order is created in Oracle EBS Order Management (via `/xxomsalesorder_api/api/salesOrders`).
  5. 4 EBS initiates inventory reservation and fulfillment process (WMS/shipping).
  6. 5 Upon shipment confirmation in EBS (via Shipment entity), iPaaS updates Amazon Seller Central with tracking information and fulfillment status (via `/feeds/2021-06-30/feeds` for `POSTORDERFULFILLMENTDATA_`).

Business Outcome

Accelerated order processing, reduced manual errors, improved customer satisfaction with timely updates, and accurate inventory allocation.

Frequency

Real-time (event-driven)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Boost Operational Efficiency
Automate manual data entry and reconciliation, freeing up staff for high-value tasks and reducing processing time.
Ensure Data Accuracy
Eliminate errors from manual processes with AI-validated, bi-directional data synchronization between EBS and Amazon.
Accelerate Order Fulfillment
Achieve real-time order capture and inventory updates, leading to faster shipping and improved customer satisfaction.
Gain Financial Clarity
Automate Amazon settlement report reconciliation, ensuring accurate GL entries and a faster financial close.
Prevent Stockouts & Overselling
Maintain real-time inventory levels across all channels, optimizing stock, and enhancing seller performance metrics.
Scale Your eCommerce Growth
Build a resilient and scalable integration foundation that supports increased Amazon sales volumes without performance bottlenecks.

Boost Operational Efficiency

80% Reduction in manual effort

📋 What You Get

Automate manual data entry and reconciliation, freeing up staff for high-value tasks and reducing processing time.

💼 Business Impact

This benefit directly contributes to 80% improvement in Reduction in manual effort, enabling your team to focus on high-value strategic initiatives.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST /webservices/rest/xxomsalesorder_api/api/salesOrders Create new sales orders in Oracle EBS Order Management from Amazon orders.
GET/PUT /webservices/rest/xxinvitemapi/api/items Retrieve and update product/item master data and inventory levels in Oracle EBS Inventory.
POST/PUT /webservices/rest/xxarcustomerapi/api/customers Create or update customer records in Oracle EBS Receivables for order processing.
POST /webservices/rest/xxgljournalapi/api/journals Post general ledger journal entries derived from Amazon settlement reports to Oracle EBS GL.
INSERT/SQL*Loader EBS Open Interface Tables (e.g., OEORDERHEADERSINTERFACE, MTLTRANSACTIONSINTERFACE, GLINTERFACE) High-volume batch data loading for orders, inventory, and GL journals, orchestrated via Concurrent Programs.

Transformation Logic

  • SKU Mapping: Amazon `SellerSKU` to Oracle EBS `Item Number` (lookup table or AI-assisted matching).
  • Price Component Breakdown: Amazon `ItemPrice`, `ShippingPrice`, `PromotionDiscount` mapped to specific EBS Sales Order line items, charges, or discounts.
  • Address Standardization: Parsing and formatting Amazon `ShippingAddress` to match EBS address structure and validation rules.
  • GL Account Derivation: Categorizing Amazon `PaymentTransaction` types (fees, refunds, sales) to specific Oracle EBS `Account Combinations`.
  • Date/Time Conversion: Standardizing date and time formats between systems.
  • Conditional Logic: Applying rules for FBA vs. FBM orders, handling partial shipments, or customer creation logic.

🛡️ Error Handling

  • Amazon `SellerSKU` not found in EBS Item Master.
  • Oracle EBS `Concurrent Program` submission failure for batch processing.
  • Amazon SP-API `Rate Limit` exceeded.
  • Invalid `GL Account Combination` during journal posting.
  • Network connectivity issues between iPaaS and EBS.
  • Data type mismatch during transformation.
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General FAQs

What is the primary benefit of integrating Oracle EBS with Amazon Seller Central?
The primary benefit is achieving seamless, real-time data synchronization and automated workflows across your entire enterprise ecosystem. An iPaaS eliminates data silos between Seller Central, your ERP, WMS, CRM, and accounting systems, leading to increased operational efficiency, reduced manual effort, and improved data accuracy.

Financials FAQs

How does this integration handle Amazon's complex settlement reports for accounting?
Our iPaaS automates the download and parsing of Amazon settlement reports using the SP-API Reports API. It extracts individual transaction types (sales, fees, refunds), categorizes them, and maps them to appropriate general ledger accounts in Oracle EBS, automating journal entries and flagging any unmatched items for review, often with AI assistance for classification.

Technical FAQs

Can I use low-code tools to automate workflows involving Oracle EBS and Amazon?
Absolutely. Modern iPaaS platforms offer low-code/no-code visual designers that allow business users to build and manage sophisticated integration workflows with Oracle EBS and Amazon Seller Central. This empowers functional teams to automate tasks like order processing, inventory updates, or financial reconciliation without extensive coding, accelerating digital transformation.

Inventory FAQs

How do you ensure real-time inventory synchronization between EBS and Amazon?
We implement a bi-directional, event-driven inventory synchronization workflow. This involves using Amazon SP-API webhooks to detect Amazon-side stock changes and pushing updates from your Oracle EBS Inventory (triggered by EBS Business Events or CDC) to Seller Central via feeds. The iPaaS manages real-time updates, reconciles discrepancies, and handles potential conflicts.

Challenges FAQs

What are the common challenges when integrating Oracle EBS with Amazon Seller Central?
Common challenges include mapping complex Amazon-specific data models (e.g., order items with promotions, various fee types in settlement reports) to EBS schemas, managing bi-directional inventory synchronization, handling Amazon's API rate limits, ensuring data consistency across disparate systems, and dealing with EBS's mix of legacy and modern interfaces.

AI Features FAQs

How does AI enhance my Oracle EBS and Amazon Seller Central integrations?
AI significantly enhances integrations by providing intelligent data validation, anomaly detection in orders or financial transactions, automated document processing (e.g., invoices), predictive analytics feeding into EBS planning, smart routing for approval workflows, and AI-assisted mapping suggestions, reducing manual effort and improving data quality.

Customization FAQs

Is it possible to integrate custom Oracle EBS modules or extensions with Amazon Seller Central?
Yes, modern iPaaS platforms are flexible enough to integrate with custom Oracle EBS modules or extensions. This often involves working with custom APIs, database tables, or concurrent programs that your customizations use, ensuring your unique business logic is fully integrated into your enterprise workflows with Amazon.

Security FAQs

What security measures are in place for this integration?
Data security is paramount. We ensure secure credential management (encrypted secrets), use encrypted protocols (HTTPS/TLS) for data in transit, implement IP whitelisting, and leverage granular RBAC for EBS integration users and Amazon SP-API access. The iPaaS aids in data masking for non-production environments and helps enforce data privacy regulations like GDPR and CCPA.
Pricing

Simple, transparent pricing for Oracle EBS Amazon Seller Central + | ERP & Marketplace Sync.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Oracle EBS Amazon Seller Central + | ERP & Marketplace Sync integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.