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Connect™

Oracle EBS + Heartland Integration

Clarity Connect™ integrates Oracle EBS with Heartland, automating business processes and data sharing. This robust integration connects your critical business systems to automate order processing, inventory management, and customer data synchronization.

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The Challenge

Connecting with Clarity Connect™

Clarity Connect™ links Oracle EBS and Heartland through automation and data sharing. Integrating these platforms benefits businesses by streamlining processes and connecting front-end and back-end systems.

Considerations when connecting these applications include security, performance, and physical access. We support both SaaS (Cloud) and On-Premises connection types.

Integration Diagram
Solution Illustration
The Solution

Seamless Integration

Our middleware platform ensures robust and reliable data transfer between Oracle EBS and Heartland.

  • Oracle EBS Flexfields: Easily map external data to EBS Descriptive Flexfields (DFFs) and Key Flexfields (KFFs) using visual mapping tools.
  • Heartland Custom Attributes: Support for custom fields within Heartland's customer or transaction entities.
  • External System Custom Fields: Any custom fields from connected eCommerce, CRM, or WMS systems can be mapped and transformed.
Implementation Timeline

Go live with Oracle EBS + Heartland in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Oracle EBS and Heartland, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Oracle EBS + Heartland deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Oracle EBS Flexfields: Easily map external data to EBS Descriptive Flexfields (DFFs) and Key Flexfields (KFFs) using visual mapping tools.
  • Heartland Custom Attributes: Support for custom fields within Heartland's customer or transaction entities.
  • External System Custom Fields: Any custom fields from connected eCommerce, CRM, or WMS systems can be mapped and transformed.

Robust Integration Architecture: Oracle EBS & Heartland via iPaaS

The integration architecture leverages a modern iPaaS as the central nervous system, connecting Oracle EBS and Heartland through secure, scalable, and resilient channels. This design prioritizes event-driven communication and modularity.

Data Flow Steps

Event-Driven Architecture: Utilize Heartland webhooks and EBS Business Events for real-time responsiveness.

Asynchronous Messaging: Decouple systems using message queues to handle burst loads and improve resilience.

Canonical Data Model: Define a unified data structure for common entities (Customer, Order) within the iPaaS to simplify mapping.

API-First Design: Prioritize using REST APIs for both systems where available for modern, scalable integration.

Batch Processing Orchestration: For high-volume, non-real-time data (e.g., daily sales summaries to GL), orchestrate EBS Concurrent Programs via iPaaS.

Data Touchpoints

iPaaS Platform: Core integration engine for orchestration, mapping, and monitoring.
EBS Connectors: Pre-built connectors for EBS REST/SOAP APIs, Concurrent Programs, and Open Interfaces.
Heartland Connectors: Pre-built connectors for Heartland REST APIs and Webhook listeners.
Message Queues: For asynchronous processing and buffering high-volume transactions.
Secrets Manager: Securely stores API keys, credentials for both systems.
Monitoring & Alerting: Dashboards and notification services for operational visibility.
Data Transformation Engine: Visual, low-code tool for data mapping and enrichment.

"A central iPaaS platform sits between Oracle EBS and Heartland. EBS connects via its REST APIs, SOAP services, and Open Interfaces. Heartland connects via its REST APIs and Webhooks. External systems (e.g., eCommerce, CRM) also connect to the iPaaS. The iPaaS handles data mapping, transformation, orchestration, error handling, and monitoring."

Pricing

Simple, transparent pricing for Oracle EBS + Heartland.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Oracle EBS

Integrating Oracle EBS fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Data Entity Mapping

Explore how data flows between systems with intelligent field mapping and transformation logic.

Customer

Synchronization of customer master data ensures consistent billing, shipping, and contact information across ERP and payment systems.

Oracle EBS Fields

[field, Customer ID],[description, Unique identifier for the customer in EBS.] [field, Customer Name],[description, Legal name of the customer.] [field, Account Number],[description, EBS internal account number.] [field, Bill-To Address],[description, Customer's billing address.] [field, Ship-To Address],[description, Customer's default shipping address.] [field, Contact Information],[description, Primary contact details (email, phone).] [field, TCA Party ID],[description, Oracle Trading Community Architecture Party ID.]

Heartland Fields

[field, customerId],[description, Unique identifier for the customer in Heartland.] [field, firstName],[description, Customer's first name.] [field, lastName],[description, Customer's last name.] [field, email],[description, Customer's email address.] [field, phone],[description, Customer's phone number.] [field, address],[description, Customer's primary address.] [field, heartlandCustomerId],[description, Heartland specific customer ID.]

Mapping Notes

Requires careful mapping of EBS's complex TCA model (Party, Account, Site) to Heartland's simpler Customer entity. Deduplication logic is crucial. Consider a golden record strategy to determine the source of truth for specific fields (e.g., CRM, EBS, or Heartland).

Next Steps

See Oracle EBS + Heartland integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

E-commerce Order-to-Cash with Automated Payment & GL Posting

Capture online orders, process payments via Heartland, and automatically generate sales orders, invoices, and GL journals in Oracle EBS.

Integration Steps:

  1. 0 Customer places order on eCommerce platform.
  2. 1 iPaaS captures order event and customer details.
  3. 2 iPaaS creates/updates Customer in EBS (if needed) and initiates Payment Transaction in Heartland.
  4. 3 Heartland processes payment; success/failure communicated back to iPaaS.
  5. 4 iPaaS creates Sales Order (OM) in EBS and links payment details.
  6. 5 Upon order fulfillment/shipment, iPaaS triggers AR Invoice creation in EBS.
  7. 6 Heartland Settlement Batch data is periodically aggregated and posted as GL Journal entries in EBS for reconciliation.
  8. 7 E-commerce platform is updated with real-time order and payment status.

Business Outcome

Real-time order processing, instant payment capture, accurate AR invoicing, automated GL reconciliation, reduced manual errors, improved cash flow.

Frequency

Real-time (Order, Payment, Customer), Daily/Batch (Settlement Batch to GL)

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose

⚡ Transformation Logic

  • Currency Conversion: Handle multi-currency transactions, ensuring consistency between Heartland and EBS's functional currency.
  • GL Account Derivation: Dynamically assign Oracle EBS GL account combinations based on Heartland transaction types, locations, and product categories.
  • Date Formatting: Convert Heartland timestamps to EBS-compatible date formats (e.g., GL Date, Invoice Date).
  • Data Enrichment: Augment Heartland transaction data with EBS-specific details (e.g., Sales Order ID, Customer Account Number) before posting.
  • PCI DSS Masking: Ensure sensitive cardholder data is tokenized by Heartland and never stored or transmitted in raw form by the iPaaS or EBS.

🛡️ Error Handling

  • Heartland payment transaction decline (triggering order cancellation or alternative payment flow).
  • EBS unique constraint violation during Customer or Sales Order creation (triggering deduplication or data update).
  • Invalid GL account combination during journal posting (triggering manual review or AI-assisted correction).
  • API rate limit exceeded by Heartland (triggering intelligent backoff and retry).
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Integration FAQs

▸ What is the best way to integrate Oracle EBS with Heartland?
The most effective approach is to use a modern iPaaS (Integration Platform as a Service). It provides pre-built connectors for both Oracle EBS (APIs, Open Interfaces) and Heartland (APIs, webhooks), enabling API-first, event-driven integrations with robust data mapping, centralized orchestration, and AI-powered automation. This avoids complex point-to-point integrations and ensures scalability and resilience.

Security & Compliance FAQs

▸ How does this integration handle PCI DSS compliance for payment data?
Maintaining PCI DSS compliance is paramount. The iPaaS ensures that sensitive cardholder data is tokenized by Heartland, meaning raw card numbers are never stored, processed, or transmitted by the iPaaS or Oracle EBS. All data in transit uses TLS 1.2+ encryption, and the iPaaS itself adheres to stringent security controls, including secure credential management and audit trails, to support end-to-end compliance.

Workflow Automation FAQs

▸ Can I automate the reconciliation of Heartland POS sales with Oracle EBS General Ledger?
Absolutely. A key benefit of this integration is automating daily, weekly, or monthly reconciliation. The iPaaS retrieves Heartland Settlement Batch data, transforms it to align with your Oracle EBS Chart of Accounts and segment structure, and automatically posts validated journal entries to the EBS General Ledger. This significantly reduces manual effort, accelerates financial close, and improves accuracy.

Technical Details FAQs

▸ How do you manage complex data transformations between Heartland and Oracle EBS?
The iPaaS's advanced mapping engine handles complex data transformations. This visual tool allows for drag-and-drop mapping of fields, application of transformation rules (e.g., data type conversion, concatenation, conditional logic), and even AI-assisted mapping suggestions. This ensures data from Heartland conforms to Oracle EBS's intricate schema, including Flexfields (DFFs/KFFs), and vice-versa.

Performance & Sync FAQs

▸ Is real-time data synchronization possible between Oracle EBS and Heartland?
Yes, real-time data synchronization is achievable through an event-driven architecture. Heartland's webhooks (e.g., for 'Payment Transaction Completed') trigger immediate actions in the iPaaS, which then updates Oracle EBS. Similarly, EBS Business Events or Change Data Capture (CDC) can notify the iPaaS of changes in EBS (e.g., Customer Master updates) for real-time propagation to Heartland. This enables immediate reactions to business events across systems.

AI Capabilities FAQs

▸ How can AI enhance my Oracle EBS and Heartland integrations?
AI significantly enhances these integrations by offering intelligent data validation, anomaly detection in financial transactions (e.g., potential fraud), automated document processing (if applicable), predictive analytics for inventory/sales, and smart routing for approval workflows. AI can also auto-suggest field mappings, infer business rules, and assist in error resolution, reducing manual effort and improving data quality.

Customization FAQs

▸ What if I have customizations in my Oracle EBS instance?
Modern iPaaS platforms are flexible enough to integrate with custom Oracle EBS modules, extensions, and custom flexfields. This often involves working with custom APIs, database tables, or concurrent programs that your customizations use. The low-code visual designer allows you to build custom transformation logic and workflows to accommodate your unique business processes and data structures, ensuring full integration of your bespoke EBS environment.

Implementation FAQs

▸ What's the typical development lifecycle for an Oracle EBS-Heartland integration project?
The lifecycle typically involves discovery and requirements gathering, integration design (API selection, data mapping, workflow logic), iPaaS configuration and development (using low-code tools), rigorous testing (unit, integration, UAT in sandbox environments), deployment to production using CI/CD pipelines, and ongoing monitoring and maintenance. Strong governance, version control, and environment promotion (Dev -> QA -> Prod) are crucial throughout.
Pricing

Simple, transparent pricing for Oracle EBS + Heartland.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Oracle EBS + Heartland integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo