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Oracle + Epicor P21 Integration

Clarity Connect™ integrates Oracle with Epicor P21, automating business processes and data sharing. This robust integration connects your critical business systems to automate order processing, inventory management, and customer data synchronization.

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The Challenge

Connecting with Clarity Connect™

Clarity Connect™ links Oracle and Epicor P21 through automation and data sharing. Integrating these platforms benefits businesses by streamlining processes and connecting front-end and back-end systems.

Considerations when connecting these applications include security, performance, and physical access. We support both SaaS (Cloud) and On-Premises connection types.

Integration Diagram
Solution Illustration
The Solution

Seamless Integration

Our middleware platform ensures robust and reliable data transfer between Oracle and Epicor P21.

  • Automatically map custom fields in Oracle (e.g., DFFs in Fusion Cloud) to custom fields in Epicor P21 for entities like Customer, Sales Order, and Inventory Item.
  • Extend standard entity mappings with unique business-specific attributes.
Implementation Timeline

Go live with Oracle + Epicor P21 in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Oracle and Epicor P21, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Oracle + Epicor P21 deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Automatically map custom fields in Oracle (e.g., DFFs in Fusion Cloud) to custom fields in Epicor P21 for entities like Customer, Sales Order, and Inventory Item.
  • Extend standard entity mappings with unique business-specific attributes.

Integration Architecture: Oracle & Epicor P21 via iPaaS

A modern iPaaS forms the resilient, scalable, and secure backbone for integrating Oracle and Epicor P21. It leverages an event-driven, API-first approach, ensuring real-time data flow and robust process orchestration.

Data Flow Steps

Event-Driven Architecture: Utilize webhooks and Oracle Business Events for real-time data synchronization over scheduled polling.

API-First Design: Prioritize native REST/SOAP APIs for both systems over direct database access.

Canonical Data Model: Define a standardized intermediate data format within the iPaaS to simplify mapping between multiple systems.

Message Queuing: Decouple systems for enhanced scalability and fault tolerance, especially for high-volume transactions.

Idempotent Operations: Design integration steps to ensure that repeated calls do not cause unintended side effects in Oracle or P21.

Centralized Error Handling: Implement a consistent strategy for logging, retrying, and alerting across all integration flows.

Data Touchpoints

iPaaS Platform: Central hub for integration design, execution, monitoring, and governance.
Oracle Connectors: Pre-built or custom connectors for Oracle Fusion Cloud REST APIs, Oracle EBS (SOAP/XML Gateway/DB), and other Oracle services.
Epicor P21 Connectors: Connectors for P21 REST APIs, Epicor Service Connect, and potentially direct database access for legacy needs.
Message Queues: For asynchronous processing, buffering data, and handling bursts of events (e.g., high volume of sales orders).
Data Transformation Engine: Within the iPaaS, for mapping and transforming data schemas.
API Gateway/Management: For securing and managing API access, rate limiting, and analytics.
On-Premise Agent/Gateway: For secure connectivity to on-premise Oracle EBS or P21 instances behind firewalls.
Monitoring & Logging: Centralized dashboards and services for end-to-end visibility and auditability.

"The architecture centers around the iPaaS platform, which connects Oracle (cloud or on-prem) and Epicor P21 (cloud or on-prem) through native connectors. Webhooks and event listeners feed data into the iPaaS, where it undergoes transformation, validation, and orchestration before being routed to the target system. Message queues ensure asynchronous processing and scalability. Secure gateways handle on-premise connectivity."

Pricing

Simple, transparent pricing for Oracle + Epicor P21.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Oracle

Integrating Oracle fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Data Entity Mapping

Explore how data flows between systems with intelligent field mapping and transformation logic.

Customer

The core entity representing a business partner, crucial for sales, financials, and CRM.

Oracle Fields

CustomerID CustomerName Address ContactInfo CustomerType PaymentTerms CreditLimit

Epicor P21 Fields

CustID CustomerName Address1 City State Zip PhoneNum Email TaxExempt TermsCode

Mapping Notes

Oracle's customer master data can be complex, often requiring robust mapping for various address types and contact roles. P21's `CustID` should ideally map to Oracle's `CustomerID`. Address fields need careful concatenation/splitting. Payment terms and credit limits require cross-system lookup table mapping. AI can suggest field-level transformations and identify potential conflicts.

Next Steps

See Oracle + Epicor P21 integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Unified Order-to-Cash Automation

Streamline the entire sales cycle from order capture in an eCommerce platform to sales order creation in Epicor P21, inventory allocation, shipment processing, and final invoice generation and payment application in Oracle Financials.

Integration Steps:

  1. 0 eCommerce order captured, triggers iPaaS.
  2. 1 iPaaS creates/updates Customer in P21 if new, then creates Sales Order in P21.
  3. 2 P21 allocates inventory; status updates trigger Oracle SCM for fulfillment.
  4. 3 Shipment confirmation from Oracle SCM/WMS updates P21 Sales Order status.
  5. 4 iPaaS generates AR Invoice in Oracle Financials based on P21 shipment.
  6. 5 Payment gateway confirmation triggers iPaaS to create Cash Receipt in Oracle Financials, applying to Invoice.

Business Outcome

Accelerated order fulfillment, improved cash flow, reduced manual data entry, enhanced customer experience with real-time order status.

Frequency

Real-time, Event-driven

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST /fscmRestApi/resources/11.13.18.05/receivablesInvoices Create a new Accounts Receivable Invoice in Oracle Fusion Cloud Financials from P21 shipments.
POST, GET, PUT /fscmRestApi/resources/11.13.18.05/salesOrders Create or update Sales Orders in Oracle Fusion Cloud Order Management, often from P21.
GET, PUT /fscmRestApi/resources/11.13.18.05/inventoryItems Retrieve inventory item details and current stock levels from Oracle Inventory; update from P21.
POST, GET, PUT /fscmRestApi/resources/11.13.18.05/customers Create, retrieve, and update customer records in Oracle Customer Master Data Management, synchronized with P21.
GET, POST /fscmRestApi/resources/11.13.18.05/suppliers Retrieve or create supplier information in Oracle Procurement, synchronized with P21 Vendors.
POST /fscmRestApi/resources/11.13.18.05/financials/generalLedgerJournals Post journal entries to Oracle General Ledger, summarizing financial transactions from P21.
POST /fscmRestApi/resources/11.13.18.05/receivablesCashReceipts Create cash receipts for payment application in Oracle Financials, often from payment gateways via P21.

⚡ Transformation Logic

  • Schema Harmonization: Mapping fields between disparate Oracle and P21 data models (e.g., `PartNum` to `ProductID`, `CustID` to `CustomerID`).
  • Data Type Conversion: Ensuring data types match between systems (e.g., string to integer, date format conversions).
  • Lookup & Enrichment: Augmenting data with information from other systems (e.g., adding customer credit scores from Oracle to P21 sales orders, or GL accounts from Oracle to P21 transactions).
  • Conditional Logic: Applying rules based on data values (e.g., routing high-value P21 sales orders for approval in Oracle).
  • Aggregation/Splitting: Combining multiple P21 fields into a single Oracle field or splitting an Oracle field into multiple P21 fields.
  • Unit of Measure (UOM) Conversion: Standardizing UOMs between systems for inventory and product data.

🛡️ Error Handling

  • Oracle API rate limit exceeded during peak sales periods.
  • P21 data validation failure due to missing mandatory fields for a new customer.
  • Network interruption causing transient failure during invoice posting to Oracle Financials.
  • Duplicate records created in P21 due to a retry without idempotency.
  • Discrepancy in inventory levels after a shipment, requiring reconciliation.
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Integration FAQs

▸ What is the best way to integrate Oracle (Fusion Cloud/EBS) with Epicor P21?
The optimal approach involves using a modern iPaaS (Integration Platform as a Service). This leverages Oracle's native REST APIs (for Fusion Cloud) or SOAP/XML Gateway (for EBS) and Epicor P21's REST APIs or Service Connect. The iPaaS provides pre-built connectors, visual mapping, and an orchestration engine for efficient, real-time data flow.

Workflow Automation FAQs

▸ How does this integration handle real-time inventory synchronization between Epicor P21 and Oracle?
Real-time inventory synchronization is achieved by making Epicor P21 the source of truth for stock levels. Any change in P21's `OnHandQty` or `AvailableQty` (e.g., from sales, receipts, adjustments) triggers an event that the iPaaS captures. The iPaaS then immediately updates the corresponding `Inventory` entity in Oracle SCM via its APIs, ensuring accurate stock visibility across all connected systems like eCommerce.
▸ Can I automate the full Order-to-Cash cycle from an eCommerce platform through P21 to Oracle Financials?
Absolutely. The iPaaS orchestrates this end-to-end workflow. New orders from eCommerce flow into P21 for initial processing and inventory allocation. Shipment confirmations from P21 trigger invoice creation in Oracle Financials. Finally, payment gateway data is used to automatically post cash receipts and apply them to open invoices in Oracle, streamlining the entire cycle.

AI Capabilities FAQs

▸ How does AI enhance the Oracle and Epicor P21 integration workflows?
AI significantly enhances integration by providing intelligent data validation, suggesting optimal field mappings, detecting anomalies (e.g., suspicious transactions, incorrect invoice amounts), and assisting with autonomous error resolution. It can also help reconcile data conflicts and provide predictive insights for inventory or financial forecasting.

Security & Compliance FAQs

▸ What are the security considerations for integrating Oracle and Epicor P21?
Key security considerations include using robust authentication (OAuth 2.0 for Oracle, token-based for P21), implementing least-privilege access for integration service accounts, ensuring data encryption in transit (TLS) and at rest, and maintaining comprehensive audit trails. The iPaaS facilitates compliance with regulations like GDPR, CCPA, and PCI DSS.

Low-Code/No-Code FAQs

▸ How does low-code/no-code help with Oracle and Epicor P21 integrations?
Low-code/no-code tools within an iPaaS empower business users and citizen integrators to build, modify, and manage integration workflows between Oracle and P21 without extensive coding. This accelerates development cycles, reduces reliance on IT, and allows business teams to quickly adapt integrations to evolving needs, such as custom field mappings or new business rules.

Financial Integration FAQs

▸ Can I integrate Oracle's General Ledger with Epicor P21 for consolidated financial reporting?
Yes, this is a common and high-value use case. The iPaaS can extract summarized or detailed General Ledger entries from Epicor P21 and post them to Oracle's General Ledger. This ensures that all financial transactions are consolidated in Oracle for comprehensive reporting, faster financial close, and accurate corporate-level analysis.

Implementation & Governance FAQs

▸ How do I manage different environments (Dev, QA, Prod) for Oracle and P21 integrations?
A modern iPaaS provides robust environment management capabilities. This includes version control for all integration flows, configuration management for environment-specific settings (e.g., API keys, endpoint URLs), and automated deployment pipelines (Dev -> QA -> Prod). This ensures thorough testing and controlled release of integrations, minimizing risks in production.
Pricing

Simple, transparent pricing for Oracle + Epicor P21.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Oracle + Epicor P21 integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo