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Connect™

Unify Oracle JD Edwards and Clarity eCommerce for a Seamless Digital Commerce Experience

Automate your entire Order-to-Cash cycle, synchronize inventory, and centralize customer data with intelligent, real-time integration.

The Challenge

Bridging the Gap: The Challenges of Disconnected eCommerce and ERP

Operating Clarity eCommerce and Oracle JD Edwards in silos creates significant operational inefficiencies, data discrepancies, and ultimately, frustrates customers. The lack of seamless data flow can hinder growth and lead to costly errors.

  • Manual order entry from Clarity eCommerce into JDE, leading to delays and human error.
  • Outdated inventory and product data on your storefront resulting in oversells and customer dissatisfaction.
  • Inconsistent customer information across sales, marketing, and finance departments.
  • Slow and labor-intensive reconciliation of eCommerce payments within JDE's General Ledger.
  • Lack of real-time visibility into order status, fulfillment, and financial impacts.
  • Inefficient handling of returns and refunds, impacting customer experience and financial accuracy.
Integration Diagram
Solution Illustration
The Solution

Intelligent Integration: Connecting Clarity eCommerce with Oracle JD Edwards

Our iPaaS solution provides a robust, low-code platform to seamlessly integrate Clarity eCommerce with Oracle JD Edwards. Leveraging JDE Orchestrator and Clarity's powerful APIs, we establish real-time, event-driven workflows that automate critical business processes, ensure data consistency, and empower your digital commerce strategy.

  • Bidirectional data synchronization for core entities like Customers, Products, and Inventory.
  • Event-driven architecture for immediate updates, minimizing latency.
  • Visual, low-code workflow design for rapid development and easy maintenance.
  • AI-assisted data mapping and validation for enhanced accuracy and efficiency.
  • Centralized monitoring and proactive error handling for operational continuity.
Implementation Timeline

Go live with Oracle JD Edwards + Clarity eCommerce in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Oracle JD Edwards and Clarity eCommerce, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Oracle JD Edwards + Clarity eCommerce deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Bidirectional data synchronization for core entities like Customers, Products, and Inventory.
  • Event-driven architecture for immediate updates, minimizing latency.
  • Visual, low-code workflow design for rapid development and easy maintenance.
  • AI-assisted data mapping and validation for enhanced accuracy and efficiency.
  • Centralized monitoring and proactive error handling for operational continuity.
  • Scalable and secure integration infrastructure built for enterprise demands.

Architecting Seamless Data Flow: JDE & Clarity eCommerce Integration

Our integration architecture prioritizes real-time, event-driven data exchange, leveraging the strengths of both Oracle JD Edwards Orchestrator and Clarity eCommerce's comprehensive REST APIs and webhooks. The iPaaS acts as the intelligent middleware, orchestrating complex workflows, ensuring data integrity, and providing end-to-end visibility.

Data Flow Steps

Event Triggering: Clarity eCommerce webhooks (e.g., `order.created`, `customer.updated`) or JDE Orchestrations (triggered by business events, data changes like inventory updates) initiate data flow.

Data Ingestion: iPaaS connectors securely capture event payloads from Clarity or execute scheduled JDE Orchestrator calls to extract data.

Transformation & Harmonization: The iPaaS's visual mapping canvas and low-code transformers standardize data between Clarity's JSON structures and JDE's relational/Orchestrator formats. This includes handling complex business logic, unit conversions, and data type mapping.

Validation: Data is rigorously validated against predefined rules (e.g., required fields, data formats, JDE business unit existence) to prevent errors. AI-driven validation can flag anomalies or suggest corrections.

API Invocation: Transformed and validated data is securely sent to the target system via its respective API (JDE Orchestrator POST requests, Clarity `PUT/POST` endpoints) using secure authentication.

Error Handling & Monitoring: Robust error handling, intelligent retry mechanisms with exponential backoff, and centralized logging ensure message delivery and provide comprehensive insights into integration health, with alerts for critical issues.

Data Touchpoints

Clarity eCommerce: Order, Product, Customer, Inventory, Payment Transaction, Shipment, Return, Coupon/Discount, Address, Invoice.
Oracle JD Edwards: Customer (Address Book F0101), Item Master (F4101), Sales Order (F4211), Purchase Order (F4311), Invoice (Accounts Receivable F03B11), Voucher (Accounts Payable F0411), General Ledger Entry (F0911), Inventory (Item Location F41021), Shipment (F4205), Price List.

"Clarity eCommerce (Webhooks/REST APIs) <--> iPaaS (Connectors, Data Mappers, Transformers, AI Engine, Workflow Orchestrator, Monitoring) <--> Oracle JD Edwards (Orchestrator AIS Server, REST APIs: Orchestrations, Form Service, Data Service)"

Pricing

Simple, transparent pricing for Oracle JD Edwards + Clarity eCommerce.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Oracle JD Edwards

Integrating Oracle JD Edwards fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Core Entities & Intelligent Data Mapping

Achieving seamless integration hinges on precise mapping of critical business entities. Our iPaaS provides a visual, low-code interface to define these mappings, augmented by AI for accelerated and accurate schema harmonization between Clarity eCommerce and Oracle JD Edwards.

Order

Represents a customer's purchase in Clarity eCommerce, transforming into a Sales Order in JDE for fulfillment and financial processing.

Oracle JD Edwards Fields

Order Number (DOCO) Order Type (DCTO) Customer (AN8) Item Number (LITM) Quantity Ordered (UORG) Unit Price (UPRC) Requested Date (DRQJ) Ship To Address (SHAN) Order Status (NXTR/LTTR)

Clarity eCommerce Fields

orderId customerId orderDate status totalAmount currency shippingAddress (street1, city, state, zipCode, country) billingAddress (street1, city, state, zipCode, country) lineItems (sku, quantity, unitPrice, taxAmount) paymentInfo (method, transactionId)

Mapping Notes

Clarity `orderId` maps to a custom reference field in JDE or is used for cross-referencing. `customerId` maps to JDE `AN8` (Address Book Number). `lineItems.sku` maps to JDE `LITM`. Clarity's nested address fields are parsed and mapped to JDE's flat address fields (`ADD1`, `CTY1`, `ADDS`, `POST`, `COUN`).

Next Steps

See Oracle JD Edwards + Clarity eCommerce integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

eCommerce Order to Cash Automation

Automate the entire order lifecycle from Clarity eCommerce checkout to sales order creation, inventory allocation, and initial financial entries in Oracle JD Edwards.

Integration Steps:

  1. 0 Customer places an order on Clarity eCommerce.
  2. 1 Clarity eCommerce's `order.created` webhook triggers the iPaaS.
  3. 2 iPaaS retrieves order details (customer, line items, shipping, payment info).
  4. 3 iPaaS transforms Clarity order data to JDE `Sales Order` (F4211) format, validating against JDE `Customer (Address Book)` (F0101) and `Item Master` (F4101).
  5. 4 A new `Sales Order` is created in JDE via Orchestrator, initiating the fulfillment process.
  6. 5 JDE order number is synchronized back to Clarity eCommerce if required for reference.

Business Outcome

Real-time order processing, reduced manual data entry, faster fulfillment initiation, and improved customer satisfaction through timely order confirmations.

Frequency

Real-time, event-driven

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Accelerated Order-to-Cash
Automate sales order creation in JDE directly from Clarity eCommerce, drastically reducing manual effort and processing time from days to minutes.
Real-time Inventory Accuracy
Synchronize inventory levels (JDE F41021) with Clarity eCommerce instantly, preventing oversells, stockouts, and improving customer satisfaction.
Unified Product Information
Keep product masters (JDE F4101) and pricing (F4106) consistent with Clarity eCommerce's product catalog, ensuring accurate data across all channels.
360° Customer View
Synchronize customer data (JDE Address Book F0101 & Clarity Customer entity) for a complete profile, enhancing personalized marketing and service efforts.
Streamlined Financial Reconciliation
Automate the posting of Clarity eCommerce payment transactions to JDE Accounts Receivable (F03B11) and General Ledger (F0911), accelerating financial close cycles.
Enhanced Operational Visibility
Gain end-to-end visibility across your commerce and ERP operations with centralized monitoring dashboards and real-time alerts for proactive issue resolution.
Future-Proof Scalability & Agility
Build a flexible integration foundation that can easily adapt to growth, new sales channels, and evolving business requirements without extensive re-coding.

Accelerated Order-to-Cash

80%+ Reduction in Manual Order Entry Time

📋 What You Get

Automate sales order creation in JDE directly from Clarity eCommerce, drastically reducing manual effort and processing time from days to minutes.

💼 Business Impact

This benefit directly contributes to 80%+ improvement in Reduction in Manual Order Entry Time, enabling your team to focus on high-value strategic initiatives.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST /jderest/orchestrator/v1/orchestrations Execute a pre-defined JD Edwards Orchestration for complex business logic, such as creating a Sales Order, updating an Item Master, or initiating a workflow.
POST /jderest/v2/orchestrator/formservice Interact with JD Edwards applications and forms programmatically, allowing data entry, queries, and form actions, ideal for automating UI-driven tasks.
POST /jderest/v2/orchestrator/dataservice Perform direct CRUD operations (Create, Read, Update, Delete) on JDE tables, enabling efficient data synchronization and master data management.
POST /jderest/v2/orchestrator/querier Execute complex queries against JDE data using a flexible query language, retrieving specific datasets for reporting or integration needs.
POST /jderest/v2/orchestrator/login Authenticate and obtain a session token for subsequent Orchestrator API calls.

Transformation Logic

  • Date format conversions (e.g., Clarity ISO 8601 to JDE Julian dates).
  • Unit of measure conversions (e.g., 'EA' to 'PC').
  • Currency conversions and exchange rate application.
  • Address parsing and concatenation for JDE's flat address structure.
  • Conditional logic for tax calculations based on origin/destination.
  • Mapping of Clarity eCommerce status codes to JDE's specific order/payment status codes.
  • Deduplication logic for customer and product entities based on key identifiers.

🛡️ Error Handling

  • JDE Orchestrator temporary unavailability (handled by retries).
  • Clarity eCommerce API rate limits exceeded (handled by throttling/queuing).
  • Data validation failures (e.g., invalid JDE Item Number, missing required Clarity fields).
  • Network connectivity issues between iPaaS and either system.
  • Authentication token expiry (handled by automatic re-authentication).
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Integration FAQs

What is the best way to integrate Oracle JD Edwards with Clarity eCommerce?
The most effective approach is to leverage a modern iPaaS (Integration Platform as a Service) alongside Oracle JD Edwards Orchestrator and Clarity eCommerce's robust APIs and webhooks. This combination enables real-time, event-driven, and low-code integration, ensuring seamless data flow and process automation.

Data Synchronization FAQs

How does this integration handle real-time inventory synchronization?
Inventory updates in JD Edwards (e.g., from purchase receipts, sales order fulfillment, or adjustments to F41021) trigger JDE Orchestrations. The iPaaS captures this data, transforms it, and instantly updates Clarity eCommerce's inventory levels via its API. This bidirectional, real-time sync prevents oversells and ensures your storefront always displays accurate stock availability.

Customization FAQs

Can I synchronize custom fields from Clarity eCommerce to JD Edwards?
Absolutely. Our iPaaS solution provides flexible mapping capabilities that allow you to synchronize custom fields defined in Clarity eCommerce (e.g., custom product attributes, order notes) to corresponding user-defined fields (UDFs) or extensible fields within Oracle JD Edwards, and vice versa. This ensures all relevant business data is captured and shared.

Security FAQs

What security measures are in place for this integration?
We implement enterprise-grade security, including OAuth 2.0 for Clarity eCommerce, token-based authentication for JDE Orchestrator, and HTTPS/TLS 1.2+ encryption for all data in transit. Credentials are stored in secure, encrypted vaults, and comprehensive audit trails are maintained for all integration activities to ensure compliance and data protection.

AI & Automation FAQs

How does AI assist in integrating Clarity eCommerce and JD Edwards?
AI significantly enhances the integration by providing intelligent mapping suggestions, detecting anomalies in data (e.g., suspicious orders or unusual financial entries), automating data validation against business rules, and facilitating smarter error routing. This reduces manual effort, improves data quality, and provides proactive operational insights.

Performance & Scalability FAQs

Is this integration suitable for high-volume eCommerce operations?
Yes, the integration architecture is specifically designed for scalability and high-volume operations. It leverages event-driven webhooks from Clarity, asynchronous processing with message queues, intelligent batching for large data sets, and ensures that JDE Orchestrator and iPaaS components can scale horizontally to handle peak transaction loads without compromising performance.

Data Entities FAQs

What entities are typically synchronized between Clarity eCommerce and JD Edwards?
Key entities commonly synchronized include: Orders (Clarity to JDE Sales Order), Products/Item Master (JDE to Clarity), Inventory (JDE to Clarity), Customers (bidirectional sync with JDE Address Book), Shipments (JDE to Clarity for tracking), and Payment Transactions/Invoices (Clarity to JDE Accounts Receivable/General Ledger).

Technical Aspects FAQs

What is the role of JDE Orchestrator in this integration?
JDE Orchestrator is crucial. It acts as the low-code, REST-based interface that exposes Oracle JD Edwards business functions and data as consumable APIs. This enables real-time, event-driven communication with the iPaaS and external systems like Clarity eCommerce, streamlining complex JDE processes without extensive custom coding.
Pricing

Simple, transparent pricing for Oracle JD Edwards + Clarity eCommerce.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Oracle JD Edwards + Clarity eCommerce integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.