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Connect™

PayTrace + Kentico Integration

Clarity Connect™ integrates PayTrace with Kentico, automating business processes and data sharing. This robust integration connects your critical business systems to automate order processing, inventory management, and customer data synchronization.

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The Challenge

Connecting with Clarity Connect™

Clarity Connect™ links PayTrace and Kentico through automation and data sharing. Integrating these platforms benefits businesses by streamlining processes and connecting front-end and back-end systems.

Considerations when connecting these applications include security, performance, and physical access. We support both SaaS (Cloud) and On-Premises connection types.

Integration Diagram
Solution Illustration
The Solution

Seamless Integration

Our middleware platform ensures robust and reliable data transfer between PayTrace and Kentico.

  • Kentico Custom Fields: Easily map custom fields from Kentico (e.g., 'Customer Loyalty Tier', 'Marketing Campaign ID') to PayTrace transaction metadata or ERP fields via the iPaaS.
  • PayTrace Custom Fields: Utilize PayTrace's custom fields for additional transaction context (e.g., 'Order Source', 'Internal Reference Number') and synchronize with Kentico or ERP.
Implementation Timeline

Go live with PayTrace + Kentico in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both PayTrace and Kentico, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most PayTrace + Kentico deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Kentico Custom Fields: Easily map custom fields from Kentico (e.g., 'Customer Loyalty Tier', 'Marketing Campaign ID') to PayTrace transaction metadata or ERP fields via the iPaaS.
  • PayTrace Custom Fields: Utilize PayTrace's custom fields for additional transaction context (e.g., 'Order Source', 'Internal Reference Number') and synchronize with Kentico or ERP.

Robust Integration Architecture: iPaaS as the Central Hub

The recommended architecture positions a modern iPaaS as the central nervous system connecting Kentico and PayTrace. This approach ensures scalability, security, and maintainability, moving beyond fragile point-to-point connections.

Data Flow Steps

API-First, Event-Driven Integration: Leverage Kentico and PayTrace webhooks for real-time updates (new orders, payment status changes), minimizing polling and system load.

Canonical Data Model: Define a standardized data model within the iPaaS to harmonize entities like 'Order' and 'Customer' across Kentico, PayTrace, and other systems.

Tokenization for PCI Compliance: Always use PayTrace's Customer Vault and tokenization to avoid storing sensitive cardholder data in Kentico or the iPaaS.

Centralized Error Handling & Monitoring: Implement robust logging, alerting, and retry mechanisms within the iPaaS for proactive issue resolution.

Low-Code/No-Code Workflow Automation: Empower business users to design and manage payment-related workflows visually.

Data Touchpoints

Kentico Instance: eCommerce frontend, CMS, customer management.
PayTrace Gateway: Secure payment processing, customer vault, settlement reporting.
iPaaS Platform: Connectors for Kentico and PayTrace, visual workflow designer, data transformation engine, monitoring, error handling, AI co-pilot.
ERP/Financial System: (Optional, but highly recommended) For order fulfillment, inventory, AR, and general ledger.
Secure Secrets Manager: For API keys and credentials (integrated with iPaaS).

"A conceptual diagram would show Kentico (eCommerce/CMS) on one side, PayTrace (Payment Gateway) on the other, with the iPaaS in the middle. The iPaaS connects to Kentico via its APIs and webhooks, and to PayTrace via its APIs and webhooks. Downstream, the iPaaS connects to ERP/CRM/OMS for full order-to-cash automation. Key data flows (Order, Payment Transaction, Customer Vault, Settlement) would be depicted with arrows."

Pricing

Simple, transparent pricing for PayTrace + Kentico.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating PayTrace

Integrating PayTrace fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Data Entity Mapping

Explore how data flows between systems with intelligent field mapping and transformation logic.

Order

Central eCommerce record in Kentico, linked to payment processing in PayTrace and financial posting in ERP.

PayTrace Fields

OrderID OrderDate OrderStatus TotalPrice CurrencyCode CustomerGUID BillingAddress ShippingAddress PaymentTransactionID (custom)

Kentico Fields

OrderID (referenced) OrderTotal (from Kentico) Status (updated by PayTrace) PaymentTransactionID (from PayTrace) CustomerVaultID (from PayTrace)

Mapping Notes

Kentico's `OrderID` typically maps to a custom reference field within PayTrace's `Payment Transaction` for traceability. The `OrderStatus` in Kentico is updated based on PayTrace's payment `Status`. Payment details captured in Kentico are used to initiate PayTrace transactions. A custom `PaymentTransactionID` field in Kentico is crucial for storing the PayTrace reference.

Next Steps

See PayTrace + Kentico integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Automated eCommerce Order to Cash

Seamlessly process customer orders from Kentico's eCommerce storefront through PayTrace, automatically updating order statuses and posting payments to your ERP.

Integration Steps:

  1. 0 Customer places order in Kentico eCommerce.
  2. 1 Kentico sends payment request to iPaaS.
  3. 2 iPaaS orchestrates secure payment processing via PayTrace APIs (e.g., `/api/v1/payments`).
  4. 3 PayTrace processes payment and returns transaction details.
  5. 4 iPaaS updates Kentico order status and stores PayTrace TransactionID.
  6. 5 iPaaS posts payment transaction and creates invoice in ERP.
  7. 6 iPaaS triggers shipment notification from Kentico.

Business Outcome

Real-time order fulfillment, accurate financial records, reduced manual accounting, improved customer satisfaction.

Frequency

Real-time

Implementation Timeline

Go live with PayTrace + Kentico in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both PayTrace and Kentico, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most PayTrace + Kentico deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST /rest/ecommerce/orders Create new sales orders in Kentico (e.g., if an order originates from a different channel but uses Kentico for fulfillment tracking).
GET, PUT /rest/ecommerce/orders/{orderId} Retrieve or update specific order details, status (e.g., 'Payment Received'), and fulfillment information in Kentico.
POST, GET, PUT /rest/customers Synchronize customer records, including new registrations and profile updates, potentially storing PayTraceVaultID.
POST /rest/payment/gateways/{gatewayName}/process Initiate payment processing through a specific payment gateway integrated with Kentico (orchestrated by iPaaS to PayTrace).
POST, GET, DELETE /rest/webhooks Manage webhook subscriptions for event-driven integrations (e.g., new order, customer update).

⚡ Transformation Logic

  • Status Mapping: Standardize `OrderStatus` values between Kentico ('Pending Payment', 'Processing', 'Payment Received') and PayTrace transaction statuses ('Authorized', 'Captured', 'Refunded').
  • Currency Conversion: If operating in multiple currencies, apply appropriate conversion rates during payment processing and reconciliation.
  • Address Standardization: Ensure billing and shipping addresses from Kentico are formatted consistently for PayTrace's Customer Vault and ERP systems.
  • Customer ID Harmonization: Map Kentico's `CustomerGUID` to a custom field in PayTrace's `Customer Vault Profile` and vice-versa for unified customer records.
  • Data Masking: Automatically mask sensitive PII in logs or non-PCI compliant systems, exposing only tokens where necessary.

🛡️ Error Handling

  • Payment Gateway Downtime: iPaaS retries with exponential backoff; customer notified of temporary issue.
  • Invalid Card Details: Error returned to Kentico, customer prompted to re-enter payment information.
  • Order ID Mismatch: Transaction logged to dead-letter queue, finance team alerted for manual reconciliation.
  • API Rate Limit Exceeded: iPaaS intelligently queues requests and retries when limits reset.
  • Data Validation Failure: Transaction blocked, error details logged, and alert sent for investigation.
Pricing

Simple, transparent pricing for PayTrace + Kentico.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

Integration Approach FAQs

▸ What is the best way to integrate PayTrace with my Kentico eCommerce platform?
The most effective way is through a modern iPaaS platform. It provides pre-built connectors, low-code mapping tools, and robust orchestration to seamlessly synchronize Kentico's orders and customer data with PayTrace's payment processing, ensuring real-time accuracy and automation without custom code.

Security & Compliance FAQs

▸ How can I ensure PCI compliance when integrating PayTrace with Kentico?
To maintain PCI compliance, always use PayTrace's Customer Vault and tokenization features. When a customer enters payment details in Kentico, send them directly to PayTrace for tokenization. Your Kentico platform should only store the non-sensitive token, never the actual card data. An iPaaS orchestrates this secure token exchange.

Use Cases FAQs

▸ Can this integration support recurring billing and subscription models for Kentico?
Yes, PayTrace is ideal for recurring billing. By integrating PayTrace's Customer Vault with Kentico's customer profiles (via iPaaS), you can securely store customer payment tokens. The iPaaS can then trigger automated recurring charges from your subscription management system, managing billing schedules and dunning processes.

iPaaS Benefits FAQs

▸ What are the benefits of using an iPaaS for Kentico-PayTrace integration over custom code?
An iPaaS offers significant advantages: faster development with low-code/no-code tools, built-in error handling and monitoring, scalability for high transaction volumes, centralized governance, and easier maintenance. Custom code is often brittle, expensive to update, and lacks the robust features of an iPaaS for complex, secure payment integrations.

AI Capabilities FAQs

▸ How does AI enhance Kentico-PayTrace integrations?
AI augments integrations by providing intelligent fraud detection and anomaly scoring for PayTrace transactions, automating exception handling for failed payments, suggesting optimal data mappings between Kentico and PayTrace, and even predicting cash flow based on payment patterns. This leads to reduced manual intervention and higher data quality.

Data Synchronization FAQs

▸ What kind of data can I synchronize between Kentico, PayTrace, and other systems?
You can synchronize a wide range of data, including: Kentico order details (items, customer info, shipping), PayTrace payment transaction details (sales, refunds, voids), customer payment profiles (tokens), settlement reports, chargeback notifications, and associated order/invoice IDs. This data flows between Kentico, PayTrace, ERPs, CRMs, and accounting software.

Error Handling FAQs

▸ How do I handle errors and failed transactions in Kentico-PayTrace integrations?
Your iPaaS implements a comprehensive error handling strategy. This includes logging all API responses, setting up automated retries with exponential backoff for transient errors, using dead-letter queues for persistent failures, and configuring alerts to notify relevant teams. AI can also assist in classifying and suggesting resolutions for common errors.

Technical Details FAQs

▸ What role do webhooks play in this integration?
Webhooks are crucial for event-driven integrations. Instead of constantly polling for updates, webhooks allow Kentico to push real-time notifications to your iPaaS when a new order is placed, and PayTrace to push notifications when a payment succeeds, fails, or a chargeback is initiated. This ensures immediate data synchronization and responsiveness.
Implementation Timeline

Go live with PayTrace + Kentico in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both PayTrace and Kentico, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most PayTrace + Kentico deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for PayTrace + Kentico.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See PayTrace + Kentico integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo